# Page 5 | ChatGPT Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is ChatGPT the right Chatbot solution for you? Explore 351 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/10009334/ChatGPT/reviews --- ChatGPT 4.4 (351) [View alternatives](https://www.capterra.com/p/10009334/ChatGPT/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 30th, 2026 # Page 5 - Reviews of ChatGPT ## Showing most helpful reviews Showing 101-125 of 351 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AD Aaron D. General Manager Construction Used the software for: 1-2 years ### "This one is the best!" December 18, 2025 5.0 Very positive, especially when I switched to the paid version. It has been much more effective in my day-to-day use, as well as the ability to work with larger volumes of data. Pros The app or the browser version, both work fast and efficiently. It has saved me a lot of time organizing data, formatting and much more! Cons The free version just wasn't enough. Having the paid version is the way to go for speed, efficiency, and the tool's power. Review Source AL Alex L. Owner Real Estate Used the software for: 1-2 years ### "ChatGPT for business use" August 28, 2025 5.0 Overall I love ChatGPT. I haven’t had any issues with customer support nor security and I find it easy to navigate and customize based on prompts to make it more keep to my businesses needs Pros Absolutely love ChatGPT. From content creation to learning new features and prompts it’s amazing! It’s helped me from writing articles to drafting legal documents for my business that would have taken me three times as long. Cons The limitations to using it for the free version. Other providers include unlimited inquiries for free however ChatGPT limits this unless you pay monthly for it. Review Source Rantoanina A. Rédactrice web freelance Writing and Editing Used the software for: 1-2 years ### "Une bonne aide à la rédaction" May 13, 2025 4.0 J'aime bien et outil. Il aide dans la rédaction. Il a simplement besoin d'un bon prompt et d'un bon suivi. Mais, il ne fait pas tout. Pros Il facilite la rédaction d'article et permet de gagner du temps dans la construction de plan, voire dans la création de l'article lui même. Cons Les informations sont trop globales et parfois fausses. Il faut toujours revérifier pour éviter les erreurs. Switched from [Claude](https://www.capterra.com/p/10011218/Claude/) Je cherchais un logiciel qui rédige de manière plus neutre et plus professionnel. Review Source JG James G. IT Engineer Information Technology and Services Used the software for: 2+ years ### "Couldn't live without it" May 13, 2025 5.0 Overall I would say my experience is great. I would not be able to do my job without it. Pros If I am stuck troubleshooting an issue, it is a great tool to give me ideas or different avenues to go down Cons I do not like I can only use the latest version for a certain amount of messages. I may be half way through a query and it will tell me I have to start all over on a different version. Review Source Babajide I. English teacher Education Management Used the software for: 2+ years ### "An Innovative Assistant" May 17, 2025 5.0 My experience with ChatGPT has been largely positive—it enhances productivity and sparks creativity, especially in developing resources for mixed-ability learners. Pros I appreciate ChatGPT’s ability to generate clear, contextually appropriate responses quickly, which supports lesson planning and student differentiation. Cons It occasionally produces overconfident or inaccurate information, so responses must be fact-checked before use in academic contexts. Review Source WD Will D. Project Accountant Construction Used the software for: 2+ years ### "ChatGPT is the best way to Search" May 19, 2025 5.0 I have found myself using ChatGPT more to find answers to my questions than any other source. It is easier to ask ChatGPT than it is to search on my own. Pros ChatGPT makes finding knowledge easier. I love being about to search through the internet to find what I need. Cons Sometimes ChatGPT is a little inaccurate. I have found that information is not always reliable, but it provides sources and I can back it up. Review Source DM Dennis M. Senior Frontend Engineer Leisure, Travel & Tourism Used the software for: 1-2 years ### "Generate Workout Plans and Business Ideas with the Worlds Most Powerful AI chatbot: ChatGPT" May 30, 2025 5.0 I really love using ChatGPT because of how versatile and fast it is. ChatGPT allows me to learn and research different topics, write and edit essays, generate ideas for different product names, businesses, workout plans or even write a book. Overall its a workhorse that can do absolutely anything and solve problems from different scenarios presented to it. ChatGPT is a Lifesaver and i highly rate it. A solid 10/10 for this incredible AI Chatbot. Pros What i like most about ChatGPT is its ability to generate tests related to a specific topic i am learning about. For instance, if am learning JavaScript, ill usually ask Chat GPT to create a list of 30 Questions for a beginner, Intermediate or advanced user to gauge my understanding related to a topic. Cons I just love everything about ChatGPT. Being one of the pioneer AI chatbots, it meets all my needs from research, to writing and idea generation. Review Source KZ Katie Z. Owner Marketing and Advertising Used the software for: 1-2 years ### "Saves me so much time " March 26, 2026 5.0 Overall I really love ChatGPT and use it multiple times per day to do a variety of tasks. I think it has really saved me lots of time. Pros ChatGPT is really user friendly to use. It is easy to utilize their system and create basic to complex prompts. Cons The capabilities to connect to other services could be better. I also pay for the pro but do not love the cost. Review Source RR Rafia R. Graphic Designer - Visual Branding Information Technology and Services Used the software for: 6-12 months ### "A useful support tool" January 16, 2026 5.0 ChatGPT has become a helpful support tool for brainstorming, content drafts, and quick problem-solving during creative projects. Pros It’s great for generating ideas, refining copy for branding materials, and speeding up repetitive tasks. It saves time when working on tight deadlines. Cons The output still needs human review and adjustment to fully match brand voice. It’s a support tool, not a replacement for creative decision-making. Review Source TM Terry M. Senior Analyst Mining & Metals Used the software for: 2+ years ### "best LLM, beats deepseeks by lightyears" May 16, 2025 5.0 Pros best LLM model in the market, three tier pricing, for casual user its free, for our team we can use plus which is merely 20 dollars per month rather than 200 dollars for pro. many additional features such as deep research, sora, dall-e are well integrated Cons it used to allow prompting and text-to-image without login, it is mandatory to login for any requests now Switched from [Claude](https://www.capterra.com/p/10011218/Claude/) Claude does not update its model as frequent as chatgpt Review Source MD Mwangi D. Senior UX Engineer Health, Wellness and Fitness Used the software for: 1-2 years ### "Lets Explore ChatGPT: One of the most Versatile AI Search Engines." September 5, 2025 5.0 Pros ChatGPT is arguably one of the best AI search engines I've ever used. The service helps me conduct research, Create Personalized workout Programs, Summarize books and Generate new Ideas for different websites that i create. Overall its simple to use for everyone and has excellent customer support. Cons Everything about ChatGPT is Cool. It has one of the most simple interfaces to use and its quite versatile. Review Source MJ Marc J. Marketing Manager Marketing and Advertising Used the software for: 6-12 months ### "One of the best with room for even better" August 28, 2025 4.0 A must overall, I use it for content marketing, write articles and a lot of uses cases. It's becoming my daily assistant. Pros It's a game changer. Can do so many things. Love the agent update. It is like having a personal staff with you. Cons Still making simple errors, cropping images or messing up the texts for images. Also sometimes forget the conversation, especially gpt5 Switched from [Gemini](https://www.capterra.com/p/10020130/Gemini/) They had features gemini didn't have at that time Review Source VR Verified Reviewer SA Computer Software Used the software for: 1-2 years ### "The OG conversational GenAI chatbot" April 17, 2025 5.0 ChatGPT is the first killer app for LLMs. The conversational interface was a huge breakthrough and kicked off the AI arms race. It's a magical experience and the endless use cases will continue to grow as the tech gets better and better. Pros The mobile app with voice to voice modality is what Siri needs to be. While other LLMs have caught up in terms of coding capability and accuracy, the voice to voice capability on the mobile app sets it apart. The voices also sound extremely natural. The web interface is also well designed and easy to use. Cons The pricing for the highest tier has gotten quite expensive. At $200 / month it's hard to justify. That said, the performance of the top reasoning model is quite impressive, especially when dealing with sophisticated coding design. Review Source LG Laurent G. Dirigeant Internet Used the software for: 2+ years ### "Chat GPT ne doit pas s’arrêter a la V5" October 9, 2025 5.0 Pros ChatGPT m'aide énormément à écrire, rechercher et aussi m'organiser. Il est évident qu'une version payante soit plus puissante que celle d'accès libre mais les 20 dollars valent grandement le coup. Pour travailler sur un projet, on peut créer désormais créer des dossiers, commencer ou intégrer des chats et avoir tout dans un même dossier et arrêter enfin de rechercher des anciens discussions qui sont souvent introuvables. Cons Sur ChatGPT, il faut que je passe énormément de temps à fournir un contexte qu'il ne comprend pas souvent ou qu'il perd et commence à halluciner. Review Source Rebecca H. Owner, Managing Director, Counsellor Health, Wellness and Fitness Used the software for: 1-2 years ### "Building a Partnership with ChatGPT" February 3, 2025 4.0 Overall my experience has been very positive and beneficial. I am dyslexic. Even with grammar and spelling checkers, my writing was not as good as I wanted it to be. Unless I took a lot of time writing it. ChatGPT helps me to write my messages in a fast, clear and concise way and I really appreciate that. Pros I love that I can brainstorm with ChatGPT and bring so many ideas to life. I have lots and lots of ideas and things I want to do for my business. I have marketing ideas, and resource material ideas and I never had time before to get all of these things done. But by working with ChatGPT I can bring my ideas to fruition. Cons Sometimes, it just doesn't get it. It's rare, but it happens. Or when I ask it to find reliable sources and include those in the material it will provide a link to some random page on the source site I asked it to reference. Review Source JM Jessieah M. Patient Specialist Hospital & Health Care Used the software for: 1-2 years ### "Chat GPT Review" May 30, 2025 5.0 Seamless to use. Helps with my business and tasks on a daily basis. Be careful to draw a boundary between work life balance, as there have been known instances where people have gotten a bit too attached to this new technology, emotionally and mentally. Its a psychological thing, kind of like with too much money. Pros Provides "context aware" responses on subjects such as writing, coding, business planning & health questions plus more. Better than google - googles interface gets overwhelmed and provides an unruly number of results without filters. ChatGPT does this seamlessly. Cons Can at times spit out unruly, inaccurate information that may also be outdated if the user doesn't specify in the detailed prompt(s). May be confidently authoritative (but never has been with me). There have been times where I've gotten a bit annoyed (yes at a machine) where it has spit out not detailed enough information even though I gave it a 2-paragraph prompt at one point. Review Source KR Kim R. President Medical Practice Used the software for: 1-2 years ### "This is the wave of the future!" May 29, 2025 5.0 It is definitely useful, but I have not compared it with other AI apps that have recently come out. So for me, it is wonderful. Pros It gives detailed answers to any question that I ask, and will make the answer very scientific, if requested, or it will break it down into layman's terms. Cons Sometimes it is not up to date if I am looking for a discount code for a shopping site. It will often given me some information that has expired. Review Source JC Jacqueline C. Brand Designer Design Used the software for: 1-2 years ### "A Personal Assistant That Never Takes a Break" January 15, 2025 5.0 I think it's great to give you content ideas but it cannot provide context. Only humans can do this. I can save time when you need to get really clear about a plan, but again, if you're not a concise communicator you will get exactly what you ask for. Educated people in their field of expertise can ask questions with the language needed for said field and then it gives you terrific ideas. Pros I like using this as a personal assistant. Meaning, when I have several tasks on a long punch list. I can get clear about what to prioritize first and also what I might be missing. Using this as a think tank for flushing out ideas has been a gamer changer. Cons You cannot treat this as an expert per say. It will give you surface type answers that are current but it is prudent to dive deeper through further research. I cannot give you context, it can give your mediocrity and sterile answers. But this should be used as a jumping off point. Review Source JB Jürgen B. Webdesigner Design Used the software for: 1-2 years ### "Spare dein Geld für wichtigeres und nutze die Gratis-Version" June 2, 2025 1.0 \- Anweisungen werden vergessen - Hart erarbeitete Texte sind im Canvas-Fenster verloren gegangen - Ich muss zu viel erklären - er macht selten die Aufgabe beim ersten Mal richtig - also brauche ich mehr Zeit, als würde ich den Text selbst schreiben - Null Support und kein Interesse die Probleme zu lösen Pros Keine Vorteile - reinste Abzocke! Der einzige Vorteil ist vielleicht die Gratis-Version. Warum? Weil sie gratis ist. Cons Als müsse ich ChatGPT trainieren. Er vergisst wichtigste und simpelste Anweisungen. Die Wartezeit in Europa während Amerika diesen Chat benutz ist unerträglich - Wartezeit für eine Antwort 2 - 3 Minuten. Nein, es ist nicht der Browser oder sonst was - das Problem ist ChatGPT. Review Source JH Jason H. Academic and Assessment Director Higher Education Used the software for: 1-2 years ### "A powerful and necessary tool" June 23, 2025 5.0 Overall it is a great tool when used correctly. Modifying recipes to help form them friendly to low sugar, low carb, high protein. Assessing appliance problems. Trip planning. All made easier using Chat GPT Pros I most enjoy its ability to help flesh out ideas more fully based on input and partial thoughts entered at the prompt. Additionally, making assessments as to why an appliance is malfunctioning has come in clutch. Cons I understand the limitation of only being allowed so much usage in certain ways with the free version, but I would love having more ability to push in on image creation and such even when my free time is used. Again, I understand though. Review Source AM Alondra M. Insurance Broker-Agent Insurance Used the software for: 6-12 months ### "Work made Easy" August 5, 2025 5.0 ChatGPT is my number one go to for translating & re-wording. This is saved on my favorites since I use this on a daily and it has made working so much easier. When translating , ChatGPT makes the translation sound very professional which google does not give me a proper translation that flows with my sentences. Pros Chat GPT has helped me translate in a professional matter , being able to Email prospects , sounding very firm and confident in the services I'm providing. Not to mention helping me translate when I'm dealing with Spanish speakers. I speak fluent Spanish, but as far as translating Properly & professionally, I have a hard time. Cons I have no negative words to say or anything in articular to point out that makes me think twice about having to use this website/system. Review Source CTB Connor T. B. Financial Operations Manager Electrical/Electronic Manufacturing Used the software for: 2+ years ### "An assistant for finance ops & internal tools" May 22, 2025 5.0 I leverage it for online budgeting templates + code analysis, cost analysis logic checks, & brainstorming ways of visualizing data. It has greatly helped us speed up and clarify communications in our finance and accounting workflows, particularly when dealing with several departmental requests. Pros I now use ChatGPT as my all-purpose assistant for tasks ranging from explaining arcane Excel formulas, to writing interoffice finance memos. It slashes research time and translates accounting-ese into plain English when working with your non-finance departments. Cons It tends to, sometimes, overconfidently answer some niche ERP questions. I’ve learned to double-check its recommendations with system documentation — it’s a good first draft engine. Review Source CC Cody C. CSR Health, Wellness and Fitness Used the software for: 1-2 years ### "CHATGPT is so smart and efficent" June 13, 2025 5.0 I use chat GPT in my workday for customer service, it saves me time in-between calls and for that i'm thankful. Pros CHATGPT has been a lifer saver in the customer service world, we use this product to notate what happened on a call. Cons in terms of not liking chat GPT. You have to love it, it's so smart when asking for document articles. Or auto notating your call, saves so much time. Review Source ZE Zeynep E. Phd Student Higher Education Used the software for: 2+ years ### "The best LLM" April 12, 2025 5.0 I have been using it since 2022. I am all aware of its capabilities and growth.However,it still needs time to be better. Pros It facilitates and speeds up my life. It is very good at texts and simple images.However, the image creating should be improved, especially when it comes to the the complex prompts, it still needs progression. Cons It still can not create a similar figure to the one that is copied from somewhere else. For instance, you take a figure including its texts inside, and ask chatgpt to turn it into a different shape with the some content. But it can not manage to do it. Excel spreadsheets and formulas are also the ones that need improvement, which seems very superficial. Review Source GN Geoffrey N. Information Technology Project Manager Information Technology and Services Used the software for: 2+ years ### "A Popular Artificial Intelligence Tool." May 23, 2025 5.0 Pros I like the fact that getting started with ChatGPT is completely free. ChatGPT allows me to ask anything and get answers instantly. I can easily write stories and essays with ChatGPT. ChatGPT also supports multiple languages. Cons ChatGPT simplifies all my routine tasks and saves me time since it allows me to gets answers to anything that I want thus nothing to complain about. 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