# Page 6 | ChatGPT Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is ChatGPT the right Chatbot solution for you? Explore 351 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/10009334/ChatGPT/reviews

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ChatGPT

4.4 (351)

[View alternatives](https://www.capterra.com/p/10009334/ChatGPT/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 30th, 2026

# Page 6 - Reviews of ChatGPT

## Showing most helpful reviews

Showing 126-150 of 351 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

EH

Elizabeth H.  
Myself  
Research  
Used the software for: 6-12 months

### "ChatGPT, where have you been all my life!"

December 19, 2025

5.0

Overall, I love love love this app. It has answered so many questions I have in life that I never knew!

Pros

Hi, this app has single handedly saved my life! I use it for basically every aspect of my life. What did I do without it?

Cons

I wish it would remember more things about me. For example, I have told it where I live atleast 20 times and it still does not remember.

Review Source

MK

Maik K.  
Content Creator  
Media Production  
Used the software for: 6-12 months

### "Helps me a lot "

June 23, 2025

5.0

I use ChatGPT pretty often to help me write or find ideas fast. It saves time and makes work easier for me.

Pros

What I like most is that I can ask anything and it gives a good answer quick. Super easy to use too, no headache.

Cons

Sometimes the answer is too long or not exactly what I meant. But overall it’s not a big problem for me.

Review Source

LH

Luke H.  
Financial Advisor  
Banking  
Used the software for: 2+ years

### "Handy when ideas need kicking off"

November 3, 2025

3.0

Overall, I use ChatGPT when a draft needs kicking off, or when ideas need to get down quick without staring at a blank doc too long.

Pros

I like how it shakes out outlines, reworks phrasing, or helps break up info that feels messy. Makes the first steps of writing lighter.

Cons

But it’s not great on facts. Names, figures, quotes, it's always worth a double check after, or risk having to patch things up after the draft’s done.

Review Source

DM

Dennis M.  
Senior Frontend Engineer  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Is ChatGPT the best AI search Engine on the Planet? Lets Explore"

August 5, 2025

5.0

Pros

ChatGPT is hand down one of the best AI search engines that i have ever used. Using the Tool, i can conduct research, create recipes, format documents and even create CVs. Its a revolutionary tool that everyone should try as it will improve their overall productivity. Highly recommend!

Cons

Everything about ChatGPT is Great. As an AI search engine. ChatGPT meets all my needs. I highly recommend it!

Review Source

VR

Verified Reviewer  
Full stack engineer  
Information Technology and Services  
Used the software for: 1-2 years

### "A smart and supportive tool that makes life so much simpler"

September 4, 2025

5.0

My experience has been smooth and really helpful in daily tasks. It saves me time, keeps me focused, and makes work feel easier.

Pros

I like how ChatGPT makes tough topics simple and easy to understand. It feels like having a patient friend who is always ready to help.

Cons

Sometimes the answers are a little longer than I need. But overall, the details are still useful and worth reading.

Review Source

VR

Verified Reviewer  
Office Assistant  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Love ChatGPT! It's Awesome"

August 6, 2025

5.0

Overall, ChatGPT is SO helpful. I can literally ask it anything and get a specific breakdown of my questions/concerns. It's super smart and is VERY useful for work or personal preferences. It's quick and easy to navigate. There isn't any learning curve, it's super simple. It can help with literally anything- writing documents, answering questions, pulling up recipes. Anything!!

Pros

I love ChatGPT. I think it's the greatest thing ever. I can ask it anything and I get a detailed response and an entire breakdown of what I need.

Cons

I don't dislike much about it but I have heard that the environmental impact is not great. I don't know the truth to that but I don't exactly love that.

Review Source

AS

Anushika S.  
Designer  
Animation  
Used the software for: Less than 6 months

### "Good image generator "

March 26, 2026

4.0

I used both free and plus subscription. In the free version you have limitation in what you can create but with the plus subscription you can generate any images or chats.

Pros

I like the Image generated and content marketing in chatGPT the most. The images are generally provided according to your prompt. Also it has the feature to create projects so that you can have all your chats in an organised format.

Cons

ChatGPT cannot generate images with 16:9 aspect ratio however you can get good square images or 4:3 aspect ratio.

Review Source

GG

Guntas G.  
Software Developer  
Information Technology and Services  
Used the software for: 1-2 years

### "Nice for quick help"

July 17, 2025

5.0

Useful daily to unlock ideas, get explanations or make content we can edit after. With good prompt we can get code ready to use.

Pros

I like how flexible it is to help me writing code, especially blocks where I trust it don’t make mistakes. I’m ok with standard plan but not really with its limits.

Cons

Standard plan got stronger limit for some GPT versions, we don’t see any gauge or credits, we end up waiting for days even if it’s paid. I can’t pay 200 US dollars for that.

Review Source

VA

Vlad A.  
Team Lead  
Computer Software  
Used the software for: 6-12 months

### "Absolutely useless now."

June 1, 2025

2.0

Frustration 100%. Overall there was more wasted time than gained. I have spent more time verifying its hallucinations than would have taken to search and everything myself.

Pros

it is marginally good as a search engine but very dangerous to use for anything else. Be warned that it is guaranteed to generate false information.

Cons

hallucinations - literally EVERY information needs to be verified. It is actually incapable to process a simple text file with info - it will replace it with hallucinations then pretend that was the original request.

Switched from

[Claude](https://www.capterra.com/p/10011218/Claude/)

Less hallucinations and much better processing of the requests.

Review Source

SeH

Serge edmond H.  
Mobilizer  
Hospitality  
Used the software for: 2+ years

### "THE BEST THING OF CHATGPT"

February 1, 2025

5.0

I started using chatgpt in 2022 and it is good for asking .

Pros

I love how ChatGPT can help me with almost anything, from answering questions to brainstorming ideas.

Cons

sometimes I wish it could understand a bit more of the subtle context behind what I’m asking.

Review Source

FR

Flavia R.  
Researcher  
Research  
Used the software for: 6-12 months

### "Helpful for research and organisation"

October 1, 2025

5.0

Positive. It has been very helpful on organising my research, fixing code errors and helping with data management in Excel/Matlab/Python.

Pros

In general provides clear and helpful answer to my questions. It has different windows for chats of different topics that can be resumed at any time, which is very helpful to work in simultaneous projects.

Cons

The free version is not very good providing scientific references, sometimes they do not exist or mix authors with titles that are wrong.

Review Source

JD

Juliet D.  
Content Creator  
E-Learning  
Used the software for: 2+ years

### "Good Generative AI software"

February 6, 2025

4.0

Great for improving work that you have, generating ideas and getting quick answers for questions without having to do a lengthy search engine search.

Pros

It is great for improving on what you have - especially text-based requests. And for helping you with any fact-based writing work. It' good for bypassing search engines to get collated results. It can also provide some creative content such as character development. I find it useful for finding angles of research that I had not found. There is definitely a quality difference between the higher-level model (which has a limited usage) and the totally free model.

Cons

I find that it does not always keep the context in a Chat. It can suddenly provide results that are not in line with your original parameters and you have to repeat the requirement. I don't find the image generation very good.

Switched from

[Claude](https://www.capterra.com/p/10011218/Claude/)

Desired improvements in performance in creativity and accuracy.

Review Source

Megan M.  
Owner  
Commercial Real Estate  
Used the software for: Less than 6 months

### "Chat gpt review "

October 24, 2025

5.0

My overall experience with chatgpt is good and will continue using it i love it and it is very helpful

Pros

What i like the most about chatgpt is it is helpful with creating content and marketing for my business

Cons

What i don't like the most of that you don't get that much of of it unless you pay for the monthly subscription and the cheapest is just under 20

Review Source

AA

Afsheen A.  
Owner  
Apparel & Fashion  
Used the software for: 1-2 years

### "Chatgpt:My new business partner "

May 9, 2025

5.0

It has now become my business partner. Can't really think of doing anything without it.

Pros

I like it's new feature of voice typing that is now free, along with it's integration with other gpts

Cons

I am a t-shirt designer and when ever I used a prompt to generate a design, I asked chatgpt to create same design on a t-shirt mock-up but it was always different from the one it made on plain background

Review Source

MP

Michael P.  
Operations Manager  
Airlines/Aviation  
Used the software for: 1-2 years

### "ChatGPT is terrible. "

July 9, 2025

1.0

Ive used it for over 2 years now with a PRO membership . recently canceled my membership and left chatgpt. Claude is better for word processing and counting and claude doesn't give me half-baked information

Pros

It is good at breaking down a big project into smaller pieces. That's about it everything else is garbage. Initially I was wowed but overtime I realized that it is terrible.

Cons

It lies, leaves typos, cant count words, gives half baked data, just absolutely terrible for anything other than the basics of breaking down a big project into smaller pieces.

Review Source

SF

Sarah F.  
Sales representative  
Real Estate  
Used the software for: 1-2 years

### "The Best Way to Maximize Your Business Productivity "

April 26, 2025

5.0

My husband and I have used ChatGPT to maximize the effectiveness of our businesses, handle interpersonal issues with staff and clients and create business models that actually work. It’s great for trouble shooting, bouncing ideas and drafting copy that is polished and professional. It’s allowed us to spend less time on things like content creation and more time on the income generating sides of our businesses. Less planning, more time enjoying our life.

Pros

The way ChatGPT remembers the content we’ve “discussed” and can refer back to it has been very helpful. Both my husband and I have used ChatGPT for work and it has helped us increase productivity and income generation.

Cons

You sometimes have to remind ChatGPT about things you’ve already shared. It’s not often but sometimes. There’s a limit to the data ChatGPT can access from the internet so that is limiting at times.

Review Source

JM

John M.  
IT Manager  
Information Technology and Services  
Used the software for: 2+ years

### " A Professional and Exceptional Artificial Intelligence(AI)."

June 3, 2025

5.0

Pros

ChatGPT lets me to generate creative contents. I'm delighted that I can quickly search anything that I want and get answers instantly with ChatGPT. I'm very impressed that ChatGPT sync my search history.

Cons

ChatGPT is too good for me since it simplifies all my routine work hence I cannot mention anything as dislike.

Review Source

NN

Nick N.  
Vice President  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Saves me time and money every single day."

March 18, 2025

5.0

I like it a lot. It saves me a lot of time in research and writing and it saves me money in graphics production.

Pros

I use the paid version and find it GREAT for asking quick questions with context. I also use it to write leads for articles where I do fitness product reviews. It saves me time not having to research and try and think of a way to intro. I also use it give me headline and email subject line ideas. I used it's image generator to create the cover graphic for my most recent book - took just 3 tries to refine it to something that people LOVED. I like this AI a LOT.

Cons

Sometimes it's outputs can be a bit too "professional" and not come across as conversational. It could just be I need to refine my prompts, too.

Review Source

KS

Katie S.  
Operations Manager  
Leisure, Travel & Tourism  
Used the software for: 6-12 months

### "The best AI option out there for simple tasks but gets better every day"

August 25, 2025

5.0

Truthfully the best invention in the 21st century but still needs a lot of work to get to being the Skynet that we are all so worried about in the future.

Pros

This is obviously the best AI tool that is out on the market right now and I use it for most things instead of google. It is best for research and less so for writing. It improves daily so I love that it will only get better.

Cons

It seems to only work in absolutes meaning in can't understand a problem that doesn't have a perfect solution. For example, I tried to get it to write a schedule for my employees and it doesn't quite work for that yet (even though I pay for it) due to only working in absolutes.

Review Source

OO

Osyruu O.  
Jaube  
Internet  
Used the software for: 2+ years

### "We love ChatGPT!"

October 17, 2025

5.0

Pros

I really like how easy it is to use and how quickly ChatGPT provides clear, helpful answers. It feels like having an expert available anytime.

Cons

Sometimes ChatGPT gives answers that sound confident but aren’t always fully accurate, so I’ve learned to double-check important information.

Review Source

NP

Nemanja P.  
Data Analyst  
Financial Services  
Used the software for: 1-2 years

### "Game changer"

June 23, 2025

5.0

I find it valuable for tasks like writing, editing images, and generating creative content, often with minimal need for revisions. Its intuitive interface and consistent performance have made it a reliable assistant in my workflow.

Pros

I believe that ChatGPT is impressively fast and versatile, capable of answering questions, writing content, and solving problems across a wide range of topics. Its ability to understand context and follow complex instructions makes it a powerful tool for productivity and creativity. The user-friendly interface and continuous updates also enhance the overall experience for both casual and professional users.

Cons

ChatGPT can occasionally provide inaccurate or outdated information, especially on niche or rapidly evolving topics. It sometimes overconfidently presents incorrect answers, which may mislead users without careful fact-checking.

Review Source

LD

Laura D.  
Client Success Specialist  
Marketing and Advertising  
Used the software for: 1-2 years

### "Just Ask ChatGPT"

April 11, 2025

4.0

Overall, I like using ChatGPT to provide me with ideas for marketing content and proper email tone and language.

Pros

ChatGPT is a platform that is useful for generating ideas and thought prompts, especially for marketing ad copy.

Cons

Sometimes, ChatGPT will not work. It will say "try again/regenerate" and sometimes that helps and other times it does not.

Review Source

VR

Verified Reviewer  
developer  
Internet  
Used the software for: 6-12 months

### "A powerful assistant for software developers"

March 14, 2025

5.0

ChatGPT has been a valuable tool for accelerating coding tasks and overcoming technical challenges. Its versatility helps with brainstorming, documentation, and code generation, making it an essential assistant for developers.

Pros

Its ability to provide quick and detailed responses, assist with coding tasks, and generate ideas for software development.

Cons

Sometimes, it provides outdated or incorrect technical information, requiring validation from other sources.

Review Source

CS

Catheryn S.  
Director of Clinical Services  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Chat the Champion"

January 16, 2026

4.0

Overall i enjoy using chat gtp and use this for everyday information using siri in combination with voice talk.

Pros

Chat GTP provides quick, reliable and detailed information to any questions or concerns I may have. It is accessible on any device.

Cons

Sometimes you have to be very detailed or chat mis interpreted the information. You do have to watch how you word things.

Review Source

JM

John M.  
Senior Software Engineer  
Information Technology and Services  
Used the software for: 1-2 years

### "My Favourite Artificial Intelligence Tool."

May 18, 2025

5.0

My experience with ChatGPT is remarkable because it delivers automated responses.

Pros

I like that I can just any questions and receive answers in the blink of an eye with ChatGPT. ChatGPT helps me to write blog posts and essays quickly. Again, ChatGPT helps me to simplify my code.

Cons

I haven't encountered any challenges when using ChatGPT.

Review Source

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