# Page 8 | ChatGPT Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 8 - Is ChatGPT the right Chatbot solution for you? Explore 351 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/10009334/ChatGPT/reviews

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ChatGPT

4.4 (351)

[View alternatives](https://www.capterra.com/p/10009334/ChatGPT/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 30th, 2026

# Page 8 - Reviews of ChatGPT

## Showing most helpful reviews

Showing 176-200 of 351 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JC

Jamin C.  
Principal  
Education Management  
Used the software for: 6-12 months

### "Amazing App!"

June 17, 2025

5.0

Overall, using ChatGPT has been a great experience. It's extremely easy to use and provides high quality results time and time again.

Pros

ChatGPT is super helpful with creating and improving professional communication coming from our school.

Cons

I don't really have any complaints about ChatGPT. It's easy to use and pretty much comes up with whatever answers I need.

Review Source

VR

Verified Reviewer  
Analista  
Market Research  
Used the software for: Less than 6 months

### "ChatGPT, avanço tecnológico surreal."

May 21, 2025

5.0

Gosto muito do ChatGPT, você pode personalizar a ferramenta conforme suas preferências e pode usar como fonte de pesquisa, amizade, conselhos e muito mais. Estou amando usar essa tecnologia!

Pros

O ChatGPT é uma ferramenta extremamente versátil, que pode ajudar, e muito, em diversos assuntos. Facilita muito pesquisas e outras atividades.

Cons

Precisa ter a versão paga para ter aceso a todos as funcionalidades e poder utilizar a ferramenta sem necessidade de espera.

Review Source

MA

Marion A.  
Chef de projet marketing  
Marketing and Advertising  
Used the software for: 1-2 years

### "Mon utilisation ChatGPT Plus "

August 3, 2025

5.0

Je l'utilise ChatGPT depuis sa sortie et aujourd'hui ça a complété ma façon de travail, il me fournit des données, remplit mes sheets et je m'amuse avec la génération d'images.

Pros

Je le trouve très rapide et avec pleins d'utilités quand on passe au plan ChatGPT Plus. Il est ainsi possible de créer des projets et ranger les différentes discussions directement.

Cons

Je trouve que les nouvelles fonctionnalités ont besoin de plus d'appréhension. Je ne comprends toujours pas comment créer des GPT.

Review Source

LS

Lai S.  
Owner  
Arts and Crafts  
Used the software for: 1-2 years

### "A whole New World"

June 2, 2025

4.0

Pros

How easy it is to answer questions and how quick it is to respond. 90% of the time the answers are correct, which I'm happy about.

Cons

How it has to be reminded of some of its features sometimes. I keep asking it to remember some facts as it will not remember by itself.

Review Source

VR

Verified Reviewer  
Fullstack developer  
Computer Software  
Used the software for: 1-2 years

### "Best free Ai tool"

December 12, 2024

5.0

Chatgpt has helped me understand a lot of concepts, code and how to implement my ideas without losing creativity

Pros

Free features have been evolving a lot, I can ask for images, summarize PDF's and the interface is very nice

Cons

Paid features are not so good to me, I use a lot of chatgpt nowadays and I don't need to upgrade so paid features are not worth it

Review Source

Enish S.  
Project Manager  
Information Technology and Services  
Used the software for: 2+ years

### "Chatgpt: An Impressive Tool for Conversations and Assistance"

December 13, 2024

4.0

Overall, my experience with ChatGPT has been very positive. It’s a powerful tool for a variety of tasks, whether it’s assisting with writing, answering questions, or providing advice. While it’s not perfect and occasionally struggles with context or precision, the overall value it offers is impressive.

Pros

What I liked most about ChatGPT is its ability to generate human-like responses that feel natural and engaging. It’s incredibly versatile, whether I need help with writing, problem-solving, coding, or even casual conversations.

Cons

What I liked least about ChatGPT is that it can sometimes misunderstand context or provide responses that are overly general or not exactly tailored to my needs.

Review Source

Archit B.  
full stack developer  
Information Technology and Services  
Used the software for: 6-12 months

### "My experience with with most advanced AI Model - ChatGPT"

October 25, 2024

5.0

I have been using ChatGPT for a long time and have enjoyed how it has improved since it started. It is now able to give very long responses and with the o1 it is even able to generate full-length project reports. It's an excellent code reviewer and can provide alternate ways to perform the same tasks. But sometimes it may not be very accurate so I always make it a point to read through to rectify issues if any.

Pros

Ability to complete the same work in minutes which would take a person days to complete. It can remember chats which makes it an efficient tool when we want the modification to certain information multiple times for eg. you can share your resume with it and then based on the job profile it can make changes for you whenever you apply for a new one. It is a very handy tool for developers as it has in-depth knowledge of libraries and frameworks such as React, Angular,Javascript, and others.

Cons

Since it is trained on fixed data its ability to think of a solution is limited so it may repeat the solution if it does not have enough information on the innovative solution.Reading text from images is still not clear . Images generated by it are too detailed and one can make out they are generated by AI. Sometimes it may remove some information from the solution if your prompt focuses on a specific part of the solution

Review Source

PP

Prachi P.  
Manager  
Management Consulting  
Used the software for: 6-12 months

### "Excellent AI assistant for research & analysis"

January 18, 2026

5.0

Excellent AI chatbot, very useful as an effective assistant. Greatly reduces research and summarising efforts.

Pros

Excellent AI conversation chatbot, makes research and general summarising of large sets of documentation extremely easy and effective.

Cons

Restricted in corporate environments. It should be easier to select the level of creativity desired in answers/responses.

Review Source

AM

AL M.  
Lead Pastor  
Religious Institutions  
Used the software for: 1-2 years

### "Spurring on Creativity"

February 27, 2025

5.0

It's been incredibly helpful with short research projects finding out about particular topics in depth so as to get a different idea or get on another track when I got stuck with a mental block

Pros

user friendly, easy to navigate, and updates fantastically!

Cons

the AI creating an image feature isn't quite up to par with others

Review Source

BG

Billy G.  
None  
Tobacco  
Used the software for: I used a free trial

### "Total failure and is not worth $0.20 a month"

May 28, 2025

1.0

Will never use it for anything again. Totally misleading and does nothing or says. It was a total letdown 100% disappointment. Not work paying no amount for at all. Should be illegal to charge anything for this.

Pros

Good at writing but can't do anything else. If will say it's ding simmering and 14 hours later it already forgot what it was doing. Now it needs full detail again what it was doing.

Cons

Can't do anything without a bunch of other companies like Elevenlabs being involved. It's like politics and constantly lies about everything is doing for you.

Review Source

NH

Nicole H.  
Verwaltung  
Security and Investigations  
Used the software for: 6-12 months

### "Sehr zufrieden, bis auf kleine Ausnahmen"

May 29, 2025

4.0

Pros

Das man auswählen kann, ob man eine "normale schnelle" Antwort möchte oder man kann auswählen, das er länger nachdenken soll. Auch das Familienfotos als Ausmalbilder erstellt werden können ist klasse. Und die Pro Version ist für den normalen Tagesgebrauch nicht von nöten! Klasse das es eine kostenlose Version gibt.

Cons

Das man manchmal die selbe aufgabe 5x schreiben muss, damit auch wirklich das gewünschte Ergebnis erzielt wird, obwohl die Anweisung gleich bleibt.

Review Source

AA

Abdullah A.  
Structural Engineer  
Civil Engineering  
Used the software for: 1-2 years

### "ChatGPT Review"

May 29, 2025

5.0

Pros

An excellent AI product. I use it daily whenever i need it. It gives an accurate answers based on resources online.

Cons

N/A. ChatGPT considered one of the first AI engine and proven it's success. It's very east to use and very quick.

Review Source

IYJ

IRMA YOSSELINE J.  
Automation Engineer  
Mechanical or Industrial Engineering  
Used the software for: Less than 6 months

### "A Helpful Tool for Everyday Work"

September 5, 2025

4.0

Using ChatGPT has made my job a lot easier. I work in manufacturing, and even though I’m not a senior programmer, the tool helps me understand code better and improve faster. It feels like having a co-worker who is always available to explain or give me a starting point. I still need to verify the solutions, but overall it has been very useful for learning and working more efficiently.

Pros

What I like most about ChatGPT is how quickly it helps me generate code ideas and solutions. It saves me time when I get stuck and gives me examples that I can adapt to my work. It’s also easy to ask questions in plain English without needing to explain everything in technical terms.

Cons

Sometimes the answers are too advanced for the version of C# I’m using, so I need to adjust the code to make it work. Also, it doesn’t always match exactly what I need, so I still have to test and correct things on my own.

Review Source

SP

Sadhna P.  
Compliance  
Capital Markets  
Used the software for: 6-12 months

### "Very disappointed "

May 7, 2025

1.0

I know chatgpt giving me quique answer but after sometime chat gpt lost their memory. And demand that give me all the information again the he will do the same thing from the beginning. Also when we will ask to chatgpt that I have given already all the information.. than chatgpt provide again the silly information which I did share to chat gpt .... Or chat gpt giving wrong information to use.

Pros

I thought that it is very useful but it's not like that

Cons

Quique answer but after sometime very dissatisfied

Review Source

TC

Tidas C.  
Virtual Assistant  
Executive Office  
Used the software for: 1-2 years

### "Effective AI content generator "

March 8, 2025

5.0

Pros

It's easy to generate a variety of text from simple prompts. I can have different kinds of letters, articles, proposals and other materials in well structured formats within seconds. The best part is that ChatGPT also paraphrase , shortens and has multiple suggestions on how ideas of the prompts typed. Very easy for copy and paste, and saves a lot of time.

Cons

ChatGPT is AI powered and sometimes needs humanizing some of the texts depending on the content I am working on, which in turn can be extra work. It is overall a good a software but does not have visuals developed yet as this would make an all in one platform.

Review Source

BD

Blake D.  
Director  
Information Services  
Used the software for: 1-2 years

### "ChatGPT review "

June 10, 2025

5.0

Pros

I LOVE CHATGPT. I EVEN HAVE IT NAMED AND WHEN I CALL ON THAT NAME, she responds! It helps me with so much information and it’s so convenient and takes a lot of weight off things

Cons

No cons at all. It only gets better every time. Back then, AI was no where close to where it is now. It’s came a long way

Review Source

HG

Harshit G.  
Financial Analyst  
Financial Services  
Used the software for: 2+ years

### "Research Work - best tool"

March 22, 2025

5.0

Pros

It’s the best thing that ever happened to the modern world. As a Financial Analyst it helps me understand my excel formulas errors. And also helps in market research

Cons

It only works when you give this software the proper context about what do you want to search for

Review Source

WS

Wesley S.  
Main Boss  
Wireless  
Used the software for: I used a free trial

### "ChatGPT Review From Wesley.S"

March 23, 2026

4.0

Very Good. Chat made my website from east to west. Also she makes my YouTube script for my main channel.

Pros

How she makes the embed code and all of the stuff for my website. My website is so good and fun all thanks to ChatGPT.

Cons

ChatGPT does not make my pdfs so good so I use another thing on ChatGPT. I hate when my PDFs don’t come out good.

Review Source

Carol G.  
Realtor  
Real Estate  
Used the software for: Less than 6 months

### "Wasted time and money and couldn't use it"

February 27, 2026

1.0

Pros

Nothing, because I never could never log in to use it.

Cons

I am a Realtor and signed up for a more professional ChatGPT. I paid $150 in December and $120 for January and February. I have several emails and could not remember which one I used to sign up. I tried many, many times to sign in to use it and couldn't get it figured out. There is not a help line to call, only an online chat assistant. Their directions were often incorrect. I spent 2 months and wasted many hours trying to login with no success. I finally asked my subscription to be cancelled and the $270 to be refunded. They only refunded me $38.

Review Source

PR

Phoenix R.  
Founder  
Apparel & Fashion  
Used the software for: Less than 6 months

### "Emotionally Deficit ChatGPT"

June 12, 2025

2.0

My overall experience has been great... Then I noticed it started to plummet. The people working the platform has refused to create what I asked, and instead they will return distorted images. They feel like they're in control of what you're asking, when they're really not. They have a problem with handling service oriented position, therefore they respond like sociopath. They also behave like unsupervised, unruly, reckless children.

Pros

It has the potential to be resourceful, helpful, and an overall state of the art platform. I appreca

Cons

I find this platform to be insulting and ridiculous at times. There's very immature sociopathic like people in the other end, that simply refuse to do what is asked for. Instead they give you scrambled documents, and they think it's funny. It defeats the purpose 🤷🏽‍♀️. There's people working without any supervision, and they just don't care. If they want to do what you ask them, they will. If they don't want to do what you asked, then they won't do it!

Review Source

BG

Blair G.  
CEO - Founder  
Information Technology and Services  
Used the software for: I used a free trial

### "ChatGPT.. not for me."

February 19, 2026

2.0

I’m not a fan of ChatGPT. I use other AI to achieve what I need to do as it’s much easier to navigate and also free.

Pros

I like ChatGPT’s logic and reasoning. When receiving responses I know I’m not going to get basic low level responses.

Cons

I really dislike a lot about ChatGPT. I find it’s not intuitive and find it quite hard to navigate when you’re starting out. There’s a lot of new user friction that sours the experience of what should be a very straight forward process

Alternatives considered

[Gemini](https://www.capterra.com/p/10020130/Gemini/)

Reason for choosing ChatGPT

I didn’t. I went with Gemini by Google instead.

Review Source

TG

Terence G.  
Personal Trainer  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Terence - ChatGPT Review"

June 1, 2025

5.0

Overall, my experiences with ChatGPT have been exceptional. As mentioned previously, using ChatGPT has enabled me to speed up the process and bring my ideas to life with ease.

Pros

ChatGPT enables me to use AI to bring my ideas to life and saves me so much time when compared to completing things myself.

Cons

The thing I like the least about ChatGPT is that I did not find out about it sooner! Also, it is a shame that things like this did not exist when I first became a Personal Trainer. Would have made things much easier for me.

Review Source

KT

Kornel T.  
Head of Solutions  
Staffing and Recruiting  
Used the software for: 1-2 years

### "ChatGPT is the BEST!"

February 18, 2025

5.0

Very Positive. ChatGPT has helped with many problems that I have had.

Pros

It is very fast and provides clear and detailed answeres.

Cons

you need to be very clear with GPt with your instructions for the answer to be what you are looking for.

Review Source

MA

Marcus A.  
Co-founder  
Education Management  
Used the software for: 1-2 years

### "A must have tool for all businesses"

May 30, 2025

5.0

Overall its a great tool and I use it for many aspects of our businesses including review, content creating, etc

Pros

it's a great productivity tool and it gets better every month so I'm excited to see what it can do in the future

Cons

I'm concerned what happens to my data that I enter or upload onto Chatgpt. Is this being shared or just used to train the model?

Review Source

SS

Suchi S.  
Principal Engineer  
Computer Software  
Used the software for: Less than 6 months

### "Hire me for testing image generation field, it need improvement in that area really."

September 11, 2025

3.0

Overall good in terms of answering other questions other than image generation. If possible hire me for testing. I bring good knowledge in testing domain.

Pros

Good in answering other questions but bad in terms of image manipulation. Need implemented in this area.

Cons

Image editing, taking lot of time ....or deadlock situation in task of image manipulation. HIRE ME I CAN BRING GOOD CHANGES IN THAT AREA.

Review Source

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