# Page 9 | ChatGPT Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 9 - Is ChatGPT the right Chatbot solution for you? Explore 351 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/10009334/ChatGPT/reviews

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ChatGPT

4.4 (351)

[View alternatives](https://www.capterra.com/p/10009334/ChatGPT/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 30th, 2026

# Page 9 - Reviews of ChatGPT

## Showing most helpful reviews

Showing 201-225 of 351 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

EG

Erika G.  
Data Analyst  
Information Technology and Services  
Used the software for: 1-2 years

### " Generative AI"

August 9, 2025

5.0

Pros

It works so fast and easy to use, you just have to attach files for scanning and analyzing, not better than Notebook LMN but worth it.

Cons

It can take a long time to provide the table or image; the free version gives repeated answers, while generating code, it doesn't give the right documentation.

Review Source

JC

Jessica C.  
Office Manager  
Hospital & Health Care  
Used the software for: 6-12 months

### "Good stuff "

June 5, 2025

4.0

Good. Got the information and help I was looking for and it didn't let me down with the details. Will be using again in the future.

Pros

Versatile in a wide range of tasks. Helps with anything from content creation to learning assistance. Easy to use.

Cons

It was kind of harder to navigate the website and wanted me to create and account when I just wanted to test it out.

Review Source

TH

Tamir H.  
Startup GC  
Law Practice  
Used the software for: 1-2 years

### "Better among LLMs"

June 20, 2025

5.0

Pros

Research projects greatly enhanced, easy integrations and shortcuts for quick access / replacing search

Cons

Like other AI, fails to flag false answers, fails to display exhausted context windows so there is obvious falsification in responses happening

Review Source

mS

myriam S.  
Commerciale  
Automotive  
Used the software for: 1-2 years

### "Application à avoir c'est REVOLUTIONNAIRE "

May 4, 2025

5.0

Grace ChatGPT j'ai les réponses au questions que je me pose , on peut lui demander des conseils , il et bien veillant

Pros

J'adore tout de ChatGPT , sa fluidité , sa rapidité lors d'un échange

Cons

ChatGPT est incroyable je ne pourrais plus m'en passée logiciel au top

Review Source

NS

Nathan S.  
AI Trainer  
Information Technology and Services  
Used the software for: 2+ years

### "Versatile tool for AI related task."

April 18, 2025

5.0

It’s accelerated my workflow by providing sample dialogues for model fine-tuning, freeing me up to make improvements in AI performance.

Pros

ChatGPT writes text without consequence, meaning you can create language model training datasets very quickly.

Cons

There are moments when it gives inconsistent results on niche prompts, need time to fix outputs for any advanced ai, such as the need for the accurate AI model.

Review Source

LG

Li G.  
Owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Love ChatGPT"

April 5, 2025

5.0

Overall, I am very happy with utilizing ChatGPT. It is a game changer for productivity and organization.

Pros

It is so easy to use and the user interface is simple to navigate as well as aesthetically pleasing.

Cons

Sometimes the GPT can mess up and there is not a well established help. I have had a few issues, and have yet to receive any feedback.

Review Source

IN

Inamari N.  
Marketing Executive  
Information Technology and Services  
Used the software for: 1-2 years

### "The best thinking partner AI can provide"

April 14, 2025

5.0

Overall great experience, use it mainly for copywriting / as a thinking partner. It is great at reviewing and providing critical feedback.

Pros

It is like having a personal assistant / person to talk to that knows everything that there is to know. It's a great way to speed up and shortcut tasks.

Cons

It does take some training and teaching to get it to understand what you will need from it on a day to day basis.

Review Source

VR

Verified Reviewer  
Superivisor  
Food & Beverages  
Used the software for: 1-2 years

### "Smart assistance."

January 11, 2025

5.0

I enjoy the app and use it to enhance my knowledge and creativity.

Pros

Time-saving and versatile learning tool.

Cons

Subscription costs and data privacy concerns.

Switched from

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)

It has wide scope and specific input results than google workspace which offers limited access.

Review Source

Raphael P.  
Graphic designer  
Graphic Design  
Used the software for: 1-2 years

### "Chatgpt recommendation"

January 16, 2025

4.0

I started using chatgpt on 2022 and it has been working according to my expectations. I am highly impressed with the people who created the software

Pros

Accuracy Speed Understanding Efficiency

Cons

Limits image generation Low quality image

Review Source

JYOTIRMOY D.  
Account Assistant  
Accounting  
Used the software for: 1-2 years

### "Excellent AI Text generation Platform"

February 6, 2025

5.0

A fantastic AI App that is helpful in generating mainly text based content within seconds

Pros

Fast and Accurate responses, helpful in drafting and generating unique content

Cons

Sometimes data may be a bit outdated and irrelevant

Review Source

RZ

Rylee Z.  
Sales Manager  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "I have used for years now"

July 30, 2025

3.0

Pros

This has been the most productive AI I've ever used. It replies fast. It also searches on the web and explain topic more faster than a googled.

Cons

We can't trust all these answers blindly. They say it on their website. Some answers are hallucinated so you have to verify the important ones.

Review Source

CB

Charlene B.  
United States of America  
Education Management  
Used the software for: 6-12 months

### "Helpful and Time-Saving Assistant"

November 2, 2025

4.0

Pros

An excellent assistant for writing, rewording, and quickly finding ideas. It saves a lot of time when creating content or preparing documents.

Cons

You sometimes need to rephrase your questions to get perfectly accurate answers. The free version also has a few performance limitations.

Review Source

TL

Tim L.  
Retired  
Online Media  
Used the software for: Less than 6 months

### "My ChatGPT honest review "

March 4, 2026

4.0

I love this app I use it frequently. I love creating images for my friends. They are so impressed. Again just Wow! Such a great edition to my app collection.

Pros

Wow! This app can do so much for you. Even if it doesn’t do videos with the free basic version. You can use your still created images in paid video versions to speed your creations along.

Cons

I am always looking for new apps especially ones that are free to use. With that said I was slightly disappointed I couldn’t make videos with the free version.

Review Source

FA

Fabrizio A.  
Business development  
Marketing and Advertising  
Used the software for: 1-2 years

### "You cann’t work effectively without ChatGPT"

March 27, 2025

5.0

I’m using every day to prepare documents, correct the wording or the tone, do research on specific topics, made translation in different languages

Pros

Opportunity to create documents, article, post giving the right insights

Cons

That sometimes is inventing reference and arguments. It should be able to admit that is not able to find answer

Review Source

SL

Sally L.  
Senior Marketing Manager  
Retail  
Used the software for: 1-2 years

### "it helps me in my research "

April 8, 2025

5.0

Pros

ChatGPT is a great generative AI for getting ideas in some domains and with premium version it offers more productivity features

Cons

ChatGPT can give wrong output, so it's safe to double check important information

Review Source

SP

Shrushti P.  
Writing  
Writing and Editing  
Used the software for: 6-12 months

### "Use it to ease your work. "

October 23, 2024

4.0

It is good for use to enhance your workability. Sometimes, it makes it dependent on the application. It gives short information but is not detailed. What I love about this is that it gives basic information to big information.

Pros

This software is where you can find information in minutes. This has no country boundaries. The most useful part is to remember your previous search and give an answer based on that. It understands what information are you looking for if you are not even clear about it. Also it gives example to understand easy.

Cons

This app is addictive. It is not so good to use on a regular base. It is not always true if you are looking for very internal information, so you have to double-check sometimes with Google Sites or any other information platform. For getting new information besides old what you have done before this can't give because it stuck on your previous information and data. Use ChatGPT to simplify your work but not to do a fast job.

Review Source

KM

Kayla M.  
Content Creator  
Marketing and Advertising  
Used the software for: 6-12 months

### "ChatGPT saves time"

April 30, 2025

4.0

Pros

I use very regularly ChatGPT to find content ideas and to get clear explanations on terms and domains that seem blurry to me, which makes me save time compared with Google search

Cons

I often find inaccuracies in its answers and the fact that it sometimes refuses requests however harmless

Review Source

LG

Laura G.  
Social Media Manager  
Internet  
Used the software for: 1-2 years

### "Retour d'expérience sur ChatGPT"

April 23, 2025

5.0

J'utilise la version pro pour éviter les bugs de la version gratuite et j'ai remarqué que là il fait moins d'erreurs dans la génération des résultats.

Pros

ChatGPT est devenu un outil indispensable dans mon processus d'automatisation de mes tâches, combiné à Zapier ou Make, je peux organiser mes messages et organiser ma boîte mail, générer des documents...

Cons

La version gratuite est devenue de plus en plus mauvaise, je dois maintenant attendre des minutes pour voir une simple réponse et lorsque je travaille avec un document, je me retrouve limité par 4o

Review Source

JM

Julie M.  
Irrelevant  
Think Tanks  
Used the software for: Less than 6 months

### "Image Creator Needs Work "

September 19, 2025

2.0

I deleted the app and will try something else. It’s non functional for what I was needing. I do wish it had worked out.

Pros

I liked that I could create an image for a tattoo with my wording. I also liked the function of writing skills it has.

Cons

The image creator has a lot of issues. It kept giving me errors and said to wait 5 hours and try again. I did that and then it says 24 hours and kept going on for days like this. Too many glitches in the app. Explanations and support are pretty much as you would expect from AI, not helpful in any way.

Review Source

Oluwalonimi A.  
Project Administration Assistant  
Higher Education  
Used the software for: 2+ years

### "It's a great software"

January 9, 2025

5.0

My overall experience has been great, I love using it.

Pros

The fact that I could use it for everything, worklife and personal life

Cons

Answers can sometimes be generic and not specific

Review Source

MD

Maxence D.  
Guy Demarle  
Internet  
Used the software for: 1-2 years

### "L’assistant IA"

August 12, 2025

5.0

Pros

ChatGPT aide énormément à avoir des informations de qualité en un temps record et ainsi faire des recherches plus rapidement.

Cons

Il vaut mieux payer les 20 dollars américains car gratuitement, vous auriez des répétitions, des absurdités dans les réponses.

Review Source

CC

Clara C.  
Customer service operator  
Cosmetics  
Used the software for: 2+ years

### "Worth using in our day to day life or job"

March 19, 2025

5.0

Loving it because it helps reduce the workload and saves me time

Pros

I love the choice of words they use, like they use the words I have in mind but don't know how to put it together.

Cons

Most atimes it doesn't personalise the words but sounds very general

Review Source

JK

Jeff K.  
Copywriter  
Internet  
Used the software for: 6-12 months

### "My ChatGPT review"

July 3, 2025

5.0

I’m happy to have ChatGPT like an assistant that helps me for ideas research or even sources on internet. It simplified a lot my content creation process, but we still have to check the answers.

Pros

What I like is the speed I get the informations compared to Google search that takes more time and I need to go through blogs and their sources.

Cons

I would have liked the answers to be less robotic, sometimes there are hallucinations that make me redo hours of work.

Review Source

OS

Olanlokun S.  
Proofreader  
Writing and Editing  
Used the software for: 1-2 years

### "Great app for learning."

March 6, 2025

5.0

It is great. It is faster than most ai models in terms of learning.

Pros

Very fast in reading data. I have used it to write programming codes.

Cons

It doesn’t read programming code well and it doesn’t have programming preview.

Review Source

JB

Jessica B.  
Digital content creator  
Broadcast Media  
Used the software for: 6-12 months

### "What a highly beneficial experience."

May 12, 2025

5.0

So rewarding and beneficial. I wonder why I did not embrace it the moment it was launched.

Pros

Been using it to write song lyrics, summary of Bible stories and content for my social media accounts.

Cons

If I don’t instruct it to save I end up losing the materials already provided.So I need to always remember to ask it to save after each project.

Review Source

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