# Page 3 | ChatGPT Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is ChatGPT the right Chatbot solution for you? Explore 334 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/10009334/ChatGPT/reviews

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ChatGPT

4.4 (334)

[View alternatives](https://www.capterra.com/p/10009334/ChatGPT/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 27th, 2026

# Page 3 - Reviews of ChatGPT

## Showing most helpful reviews

Showing 51-75 of 334 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

CB

Cora B.  
Owner  
Human Resources  
Used the software for: Less than 6 months

### "Learning More, Stressing Less - Thanks, ChatGPT!"

June 16, 2025

5.0

My experience with ChatGPT has been truly enlightening. I’ve genuinely learned so much by using it! From troubleshooting my home HVAC system to removing a major dent from my teen son’s bumper with a heat gun, it has guided me step by step. It’s also saved me countless hours on administrative tasks. I love how I can rely on ChatGPT for my business needs - like creating engaging social media content in seconds - as well as for everyday life. I’ve picked up skills I never would have attempted before, simply because other instructions were too clunky or unclear.

Pros

When it comes to administrative type work, ChatGPT has simplified boring, tedious tasks and have made them more visually appealing, more organized and at lightning speed!

Cons

There have been a few mistakes that I have caught, one was a very basic math mistake where ChatGPT calculated the number of days between two given dates incorrectly. I corrected it, but it did seem like a very easy thing to calculate. There have also been issues with errors in spelling on graphics. Lastly, it can be a bit slow to generate images.

Review Source

Marcelo Fabián R.  
CEO  
Market Research  
Used the software for: 6-12 months

### "One of the best AI tools, but not the best price"

March 26, 2026

5.0

I love the way ChatGPT handles the projects, and compared to other tools, it's more measured, it seems to have a better "persona"

Pros

The best is the chance of deploying via different projects, so you can have all sort of topics inside each of them

Cons

The pricing is a little high compared to other tools, it might be the case that is more of a marketing, given that it's the most popular

Review Source

DA

Daniel A.  
FullStack Developer  
Information Technology and Services  
Used the software for: 2+ years

### "Precise Assistant, Not Precise all the time."

July 10, 2025

5.0

I can say my general experience was really positive, it is reliable to solve daily tasks, useful to generate ideas, and can make me work quicker, however, I learned to use it as a smart assistant, not as something giving me a piece of absolute truth.

Pros

I loved that I can type any code, and it reacts within seconds (this is probably too fast), completes it with the necessary details, or even hints about what to do next without having to toggle between tabs, tutorials, research, and more.

Cons

The thing I disliked the most is that in certain cases it assertively supplies inaccurate or non-up-to-date responses and you always have to check to be sure of what it produces, when it concerns niche technology tools or very new changes.

Review Source

Elvis T.  
Producer.  
Entertainment  
Used the software for: 6-12 months

### "Just Awesome "

December 23, 2025

4.0

Its great tool i used daily for work or for fun. Makes everything easier and faster. Its a must have.

Pros

Makes doing research tons faster and finding the right information easier. Very useful tool to generate and create documents while away from your computer.

Cons

Not always accurate when it comes to information that might be new or that just got available. May restrict generating some content based on their policy.

Review Source

BH

Briannah H.  
Digital product creator  
Marketing and Advertising  
Used the software for: 1-2 years

### "Chatgpt is a total game changer."

September 30, 2025

5.0

Chatgpt is constantly evolving, at a lightening pace. Ask it anything and see how quickly it response. Every ai tool needs a little time to learn and grow from the individual user, but it soon shows its power, completing time consuming tasks in lightening speed.

Pros

Excellent content creation assist, helps with stimulating ideas for article writing or content marketing. Exceptional tool for assisting people with a learning curve in every industry. The customer support is also exceptional and its there to assist whenever its needed. Makes all forms of writing and problem solving a breeze. Individual accounts used for security so your content is always safe.

Cons

Needs a little time to learn what its individual user wants. The individual needs to learn to give it clear and detailed commands.

Review Source

VR

Verified Reviewer  
Student  
Medical Practice  
Used the software for: 1-2 years

### "Long story short: it makes life easy!"

September 2, 2025

4.0

When I need to write articles, papers, market my content and generate media, it goes a long way in helping me do so!

Pros

It's great for speeding things up and can be used for many different tasks. It's secure and works wonders for content creation.

Cons

Overall, it's great, but sometimes the updates can be quite underwhelming. But that can be easily overcome because it lets you quickly and easily revert to previous updates if you don't like the current ones!

Review Source

KP

Kuppam P.  
Business Analyst  
Information Technology and Services  
Used the software for: 1-2 years

### "quick help with my business analyst."

June 25, 2025

5.0

it took me hours to find trends in all the data reports i had to read before chatgpt. now it quickly runs my numbers and helped me see a drop in sales and fix it. it's great to have a smart friend who can quickly answer my process questions when we chat.

Pros

this is great for my business analyst jobs. thats why it quickly breaks down hard data things like kpis or predict models into simple terms. core chat is really simple. i can ask anything and get an answer right away. i love that i can add a csv file with my sales data, and it finds trends right away.

Cons

if i don't check twice, it gives me wrong numbers sometimes, so i have to be careful. plan boundaries for free chatting when i'm busy slows me down.

Review Source

HM

Harish M.  
Technical Recruiter  
Information Technology and Services  
Used the software for: 1-2 years

### "chatgpt writes all my emails now."

July 15, 2025

5.0

amazing tool for ideas and help but i must double check its work. dont be lazy and just copy paste. and it best for everyone to do daily task with ai.

Pros

its like having a super smart friend. i ask it anything and it gives me answer. for work i ask it to write email, make my writing sound more professional. it helps me code also. i dont know how i lived without it.

Cons

It sometimes just makes stuff up, giving me completely wrong info. I have to double-check everything it says. Plus, if I ask the same question, I often get a different answer, so it's not very dependable.

Review Source

WC

William C.  
Owner  
Marketing and Advertising  
Used the software for: 1-2 years

### ""ChatGPT: A Versatile and Efficient AI Companion""

March 25, 2025

5.0

Overall, ChatGPT serves as a valuable resource, making it an essential tool for both personal and professional use. Its ability to engage in meaningful conversations and provide diverse information makes it a standout choice in the AI landscape.

Pros

Versatile Functionality: It excels in a variety of tasks, from answering questions and providing explanations to generating creative content, making it a valuable tool for both personal and professional use.

Cons

Limited Context Retention: In longer conversations, it may lose track of context, leading to less coherent responses as the dialogue progresses.

Alternatives considered

[monica](https://www.capterra.com/p/246913/monica/)

Reason for choosing ChatGPT

Strong Community and Support: The active user community and available resources provide valuable support and inspiration, enhancing the overall experience.

Review Source

Aaron G.  
Membership and Development Director  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Great Product - Free edition included."

July 10, 2025

5.0

I have been very impressed with ChatGPT. The catalog of predefined GPTs that have niche purposes has been super useful.

Pros

I like the ease of use. I am by no means a prompt engineer, but for the task I am doing I have been able to get a good response. The amount of time that it saves on menial tasks have been so great!

Cons

The cons, I use this for my personal and business life and it often mixes the two even though I have them split by projects. I have also found it's ability to share to Canva is over stated. I have not been able to get this feature to work fully.

Review Source

Gabriel I.  
Founder  
E-Learning  
Used the software for: 1-2 years

### "Your life is before and after ChatGPT - in a good way"

March 19, 2025

5.0

Amazing experience with the AI engine. Outstanding results. However, UI needs a little improvement.

Pros

I think it's an amazing piece of software that keeps getting better and better. I love all the Plus functionalities, such as GPT's and projects.

Cons

I think it would be great to have better creative control over the answers, not just in the prompts but through UI. Imagine there were sliders for defining how creative/precise, concise/long, etc you want your answer.

Review Source

LG

Lisa G.  
Coach and Consultant  
E-Learning  
Used the software for: 1-2 years

### "The "Kleenex" of AI"

June 17, 2025

4.0

As I learn to use it more for business I'm really growing dependent on it. I do know at some point I'll be reliant on it and then of course will have to start paying a premium which I expect. It was the first and it's now a verb like Kleenex and has come to be known to mean all AI basically. But in the not too distant future, this too will become my grandfather's oldsmobile.

Pros

I like that I can talk to it like a human being and as I've grown with it over time, it has gotten to know me. I can ask it almost anything and get great answers from recipes to nurture emails for my biz to information on saving money.

Cons

I started to use it by talking to it on my phone, then asked to have it change it's voice and for whatever reason it stopped working. I don't like that the AI can't tell me how to fix itself.

Review Source

Leandro A.  
Developer  
Computer Software  
Used the software for: Less than 6 months

### "ChatGPT Review"

December 18, 2025

5.0

Great experience overall .Good for content creation and as a coding copilot assistant.It is one of the tools that I use

Pros

Good IA for generating code , content , images and videos .It works very good.I use it for code review , refactoring , etc

Cons

.Is not that great for generating videos but good experience overall , sometimes the videos it generates don't make any sense.But is not that bad , it works for prototyping

Review Source

MJ

Markus J.  
Geschäftsführer  
Real Estate  
Used the software for: 6-12 months

### "Leider nicht mehr zu gebrauchen."

October 6, 2025

3.0

Leider ging es wie mit jeder KI erstmal bergab. Man war am Anfang begeistert, je länger man damit arbeitete, desto mehr Fehler fand man, die einfach nicht passieren dürften. Es werden Regeln und Anweisungen eingegeben, die dann falsch befolgt werden. Jetzt kommt noch ein strikter Inhaltsfilter, der wie eine FSK 6 Einstellung wirkt.

Pros

schnelles Ergebnis für übersichtliche Themen, Zusammenfassungen oder Bewertungen von eingestellten Texten, was Lesbarkeit und Ideen zur Weiterentwicklung angeht.

Cons

Anweisungen werden vergessen, seit einer Woche striktere Inhaltsfilter was beim kreativen Schreiben ständig Inhaltswarnungen hervor ruft.

Switched from

[Claude](https://www.capterra.com/p/10011218/Claude/)

striktester inhaltsfilter, gerade in der erwachsenen literatur schreibe ich gefühjlt nun nur noch bei chatgpt für kinder

Review Source

Jacinta K.  
National Knowledge Management Executive  
Civic & Social Organization  
Used the software for: 1-2 years

### "Best Assistant for Research!"

January 10, 2026

5.0

My overall experience with this application has been excellent. I have been able to complete research assignments with assistance from the application. I have also used the app to create travel itinerary and access information on any topic.

Pros

ChatGPT is a great tool for learning new skills and gaining access to information summarized from different online sources. It further offers assistance in completing research work through a question and answer dialogue chat.

Cons

One con of using ChatGPT is inaccuracies in information provided. Sometimes data is not factual, which necessitates identifying further research materials for accurate data.

Review Source

LOKENDRA T.  
Owner  
Information Technology and Services  
Used the software for: 2+ years

### "Genuine and honest Advice for ChatGPT."

July 12, 2025

5.0

My overall experience with ChatGPT has been great, but I have become much more dependent on ChatGPT. My workflow is now simpler, faster, and easier.

Pros

Fast, reliable, and most advanced, with the most accurate results, are the best features of ChatGPT. We can trust ChatGPT.

Cons

ChatGPT is a good AI platform, but sometimes ChatGPT's speed becomes slow randomly, really frustrating. need to focus and fix the issue.

Review Source

VR

Verified Reviewer  
Self Employee  
Accounting  
Used the software for: 2+ years

### "bugs and fixes?"

January 31, 2026

1.0

Pros

Doubtlessly GPT has been very helpful. I have used it several times from my job and my academic studies. But I never replace my work, I used it only to accelerate tasks, get ideas or learn new things.

Cons

Although, over the last few weeks it has not been possible to copy its answers. Unfortunately, this makes it a bit useless, leading users to prefer other AI systems. That's why my review is one star, so as to improve/correct its services.

Review Source

ML

Mariah L.  
Owner  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Reliable as can be!! Love ChatGPT"

September 22, 2025

4.0

My overall experience with chatGPT has been very enjoyable!! It's been a life saver in a lot situations when I was short on time and needed help to meet a deadline.

Pros

There are so many things I absolutely love about chatGPT!! If I had to pick one thing over the rest it would have to be it's consistency, and accuracy!

Cons

That's a tough one in all honesty but if I had to pick one it would be that it doesn't have enough features and it's a little pricier than id like to see considering

Alternatives considered

[CoPilot AI](https://www.capterra.com/p/185258/CoPilot-Prospecting-Dashboard/)[DeepAI](https://www.capterra.com/p/163645/DeepAI/)

Reason for choosing ChatGPT

I chose chat gpt over the rest because it was simple to use and the overall flow of the app was more comfortable.

Review Source

Kennedy K.  
freelancer  
Market Research  
Used the software for: 6-12 months

### "chat gpt review"

February 26, 2025

5.0

it is the best platform to do research and get real-time information

Pros

The most thing I like about ChatGPT is that it gives a real-time response and also cuts the time to do research. It is also 24/7 available, which means you can do anything with the platform. Also, it is cost-efficient and helps in learning new skills.

Cons

Some times it gives inaccurate and outdated information, and it is also limited to creativity/context to understand.

Switched from

[Gemini](https://www.capterra.com/p/10020130/Gemini/)

to get more of what i want to search and get information i want

Review Source

SF

Sarah F.  
Office Manager  
Construction  
Used the software for: Less than 6 months

### "ChatGPT ready to take over... i mean take on the world"

July 16, 2025

4.0

I thoroughly enjoying using this app. Wihether its uploading a hard to understand document and getting help finding specific details, or getting a quick response to a non work related movie actor question. Definitely has been a time saver overall.

Pros

ChatGPT is much easier to use than Google. While searching for specific information on Google i can ask it in a question form to ChatGPT and 95% it understans immediately and provides me with an answer I understand.

Cons

The cost is pretty pricey. Also if you hit a certain amount of "chats" you need to delete some old ones. There have been a few times i asked for some research and the response had errors. But once i pointed this out, ChatGPT did a better search and came up with a better response.

Review Source

CH

Charles H.  
President  
Law Practice  
Used the software for: Less than 6 months

### "A realistic review to a seemingly realistic program"

June 25, 2025

5.0

overall, I cannot complain--the pros of the program truly outweigh those of any cons. There may be instances where you have to accommodate but the overall objective is always met!

Pros

ChatGPT makes complicated and multifarious work flows, seemingly easy. Give it a several prong task and its breaking each point down like its got 20 years of experience in that particular field

Cons

Every now and then when giving the chat voluminous data, it will conflate or forget certain issues previously regarded

Review Source

Arun Pratap S.  
React native developer  
Computer Software  
Used the software for: 1-2 years

### "Best LLM in the world."

July 28, 2025

5.0

I am using the chatgpt before 2 years and learnt lot of things from the chatgpt and learnt the prompt how to write for the more perfect response from the chat gpt.

Pros

ChatGPT is the most popular LLM large language model and its is very helpful for the all professionals and increase the productivity of the humans.

Cons

ChatGPT some time not get the perfect response and give the same response and stucking in the loop this is main problem with chat gpt.

Review Source

JS

Jonathan S.  
Senior Product Designer  
Banking  
Used the software for: 2+ years

### "ChatGPT has powerful potential"

June 21, 2025

4.0

ChatGPT is a powerful tool that is changing the way the world uses technology with AI. It has the potential to improve and increase your agency and thoughtfulness but only if you use it carefully.

Pros

ChatGPT is helpful at being a thinking and writing partner. By asking it questions or having you answer questions it can be a critical tool for thinking, strategy, and improving your writing.

Cons

People can use ChatGPT to "phone in" work by having it write or generate content for them. Because of this it has a great potential to be misused and erode human agency.

Review Source

nO

niamh O.  
researcher in science  
E-Learning  
Used the software for: 1-2 years

### "Chat gpt is like an academic personal assistant"

March 9, 2026

5.0

Amazing- started paying for chat gpt plus about a year ago- I am constantly asking it questions like how to use various computer software

Pros

loved chat GPT plus, helped me with my phd when i needed help but couldn't constantly be emailing my supervisor. Love how easy it is and more advanced it is getting and available on the go.

Cons

Price for Plus subscription, sometimes the conversation lags when it gets too long and if you start a new conversation it won't remember the context

Review Source

VR

Verified Reviewer  
ICT Officer  
Hospital & Health Care  
Used the software for: 6-12 months

### "Chatgpt is amazing at improving work research time and efficiency."

August 13, 2025

5.0

Good, it has made working more efficient, studying faster and more understandable, and overall has been a good experience

Pros

I like the reasoning models (thinking) which allows for self reasoning tasks, it is good at doing online research on my behalf. I like queueing up questions while i do other work, it helps efficiency a lot.

Cons

Mainly data concerns, I dont like a that youre opted in by default for data collection/training. I also dont like the lack of testing for pro, I would be interested in upgrading if I could test pro and see if it is actually worth it.

Switched from

[Microsoft 365 Copilot](https://www.capterra.com/p/10015330/Microsoft-Copilot/)

better at handling documentation creation and research tasks, mainly as it has access to the thinking model if chatgpt.

Review Source

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