# GPT-4 Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is GPT-4 the right Artificial Intelligence solution for you? Explore 36 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/10009335/GPT-4/reviews --- GPT-4 4.7 (36) [View alternatives](https://www.capterra.com/p/10009335/GPT-4/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of GPT-4 Ease of use 4.9 Customer Service 4.3 ## Pros and Cons in Reviews TA Tawakalit A Data ScientistInformation Technology and Services, 10,001+ employeesUsed the software for: 1-2 years. “GPT-4 excels in generating high-quality content which has assisted me with complex tasks“ October 10, 2024 TA Tawakalit A Data ScientistInformation Technology and Services, 10,001+ employeesUsed the software for: 1-2 years. “Despite GPT-4 efficiency it may inherit biases present in its training data.“ October 10, 2024 Austin M Software AnalystPharmaceuticals, 51 - 200 employeesUsed the software for: Less than 6 months. “We're solving a lot of problems, from redacting emails with a certain role, or summarizing a giant text, or even coding when developing apps, interacting with API, a lot of diverse stuff.“ October 17, 2023 DB David Joseph Cooper B Inside SalesComputer Software, 11 - 50 employeesUsed the software for: Less than 6 months. “Considering purchase but the price point is a bit steep in my opinion.“ July 9, 2025 Gustavo V CIOComputer Software, 11 - 50 employeesUsed the software for: 6-12 months. “It adapts to the complexity of each project and has improved the way I deliver value to my clients.“ April 19, 2025 LZ Leila Z Student Computer Software, Self-employedUsed the software for: 1-2 years. “It can be ambiguous, sometimes it doesn't understand questions unless they are specific, had some difficulties with computer science concepts“ August 28, 2023 rr raymond r CEOBusiness Supplies and Equipment, Self-employedUsed the software for: 1-2 years. “It definitely excels in many areas if there isn’t too much complexity. And it gives back what you put in so don’t be too lazy with prompting.“ April 14, 2025 ## Showing most helpful reviews Showing 1-25 of 36 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Gustavo V. CIO Computer Software Used the software for: 6-12 months ### "An Essential AI Assistant for Senior IT Consultants and Automation Experts" April 19, 2025 5.0 My overall experience has been excellent. GPT-4 is now an essential tool in my IT consulting workflow. I rely on it for verified, technically sound advice backed by vendor documentation. Whether I’m writing Bash scripts, preparing audits, or building deployment strategies for Kubernetes or Oracle middleware, GPT-4 speeds up delivery while maintaining high quality. It adapts to the complexity of each project and has improved the way I deliver value to my clients. Pros GPT-4 has significantly enhanced my productivity by assisting with technical documentation, automation workflows, and executive-level communication. Its ability to understand complex IT contexts — whether it’s Linux, AIX, Ansible AWX automation, database tuning, or middleware configurations — makes it feel like having a 24/7 technical consultant. The contextual memory and tone adaptation are key strengths that save valuable time. Cons In some highly specific or legacy scenarios (e.g., older AIX systems or complex cluster deployments), I still need to double-check the output. I’d also like to see deeper native integrations with platforms like Grafana, Foreman, or Red Hat Satellite to streamline operations even further. Review Source Arjun K. Co-founder Real Estate Used the software for: 6-12 months ### "It's like having an army of interns on your side" November 26, 2023 5.0 It's insanely good. We use it for everything from answering support tickets to managing how conversations are scored within our software. It does the work of a hundred pairs of eyes. Pros \- incredibly capable in a generalist way - fast and responsive - large context window - easy to steer / align Cons \- relatively expensive (until the last update to turbo) - access to multimodality (vision) was delayed - response times are slower than 3.5 (until the last update to turbo) - original context window was short (until update to turbo) Alternatives considered [Claude](https://www.capterra.com/p/10011218/Claude/) Reason for choosing GPT-4 Claude is powers, hugh context, and good, but GPT4 blows it out of the water with its understanding of nuance Review Source rR raymond R. CEO Business Supplies and Equipment Used the software for: 1-2 years ### "Pocket Super Genius " April 14, 2025 5.0 My total of all correspondence with gpt is hundreds of pages long. I’ve definitely noticed based off the responses when my gpt-4 was at its daily limit. There’s a noticeable increase in quality with gpt-4 Pros It is an expert in everything. It’s like talking to a super genius.. with the caveat that it can still be blind to certain things. It definitely excels in many areas if there isn’t too much complexity. And it gives back what you put in so don’t be too lazy with prompting. Cons Sometimes it can seem like the chat will say anything as long as it sounds good. So it might steer you wrong just to look like a good product rather than identifying its own limitations and saying so. Review Source AP Antonio P. Advisor Logistics and Supply Chain Used the software for: I used a free trial ### "Enhancing productivity and getting almost perfect! " June 4, 2025 4.0 Overall good. Many progresses, but a lot more that could be done in terms of structures, quality of the answers (unbiased and with desired level of details, helicopter view vs deep-dive), etc. Pros Amazing capabilities for content creation, advisory, technical writing, coding, templates design and much more. Cons Sometimes you can steer it off track, if you start to go in a direction it's often not able to do a step back, deconnecting and keeping the helicopter view. In those circumstances answers can get biased Review Source VR Verified Reviewer Students Counsellor Education Management Used the software for: I used a free trial ### "Best app for educators and student " February 20, 2025 4.0 Good for generative ai Best for leaning and planning Pros Speed in gathering Information More accuracy with real references Cons Pricing is little bit high Information are sometimes inaccurate Review Source RR Rufus R. Technology Business Consultant Financial Services Used the software for: 2+ years ### "If you don't know, get to know" November 18, 2024 5.0 Daily power user. It makes my day job easier and empowers me during my personal life too. Anyone who is not learning how to effectively use LLM's is going to fall behind very quickly. Pros Travel agent, fitness coach, tech support, philosopher, life coach, sounding board, business strategist, it's never been so easy to outsource your brain power. Cons It'd be nice to have diagrams include in some responses. Review Source DJCB David Joseph Cooper B. Inside Sales Computer Software Used the software for: Less than 6 months ### "Great AI - Legendary - ground breaking " July 9, 2025 5.0 Wonderful, my first AI experience was with GPT and 4 looks, feels, smells, and tastes even better! Considering purchase but the price point is a bit steep in my opinion. Pros It's flexibility and learnability, it's predictions, tonal voices, accuracy and simplistic usage. Overall excellent. Cons Nothing comes to mind perhaps only the fact that it does not tell you the period of time you must wait until you can use it again once the free component has expired... I had barely scratched it's surface. Review Source Felipe S. Research Associate Education Management Used the software for: 6-12 months ### "Powerful Writing, Analysis, and Programming Assistance with Minor Caveats" July 14, 2023 5.0 Chat GPT is a powerful assistant that significantly enhances productivity and aids in various ta Pros Chat GPT has been an invaluable tool for various tasks, including email writing, spell checking, grammar correction, and providing useful insights for research and data analysis. It has also proven effective in programming tasks. Cons It's worth noting that occasionally the generated responses may include inaccurate or nonsensical information. Therefore, it's advisable to review the answers before finalizing them. Review Source Marek H. Senior Software Engineer Biotechnology Used the software for: 6-12 months ### "Almost a substitution for a colleague" July 4, 2023 5.0 I used to work with Google search engine on many issues, for a large part of these issues I now use GPT-4. Pros GPT-4 can provide answers to wide range of questions across many fields. This is a valuable asset when tackling problems at work or at home. It serves me as a collaborative partner when a work colleague is not available. Cons To fully utilize the benefits of GPT-4 in profesional world, it is better to have understanding of the discussed field. It is also oriented towards text-based input, non-text queries are not available. Review Source Ben E. Owner Publishing Used the software for: Less than 6 months ### "Good tool, but needs good choice of software to work well for a normal user" June 14, 2023 5.0 A transformation in productivity, when used right. Pros GPT-4 is much more creative and inventive than previous GPT versions. Cons You're left on your own to figure out how to integrate it, luckily there is burgeoning ecosystem of productivity apps need nothing more than your API key. Review Source LZ Lucila Z. Freelancer Design Used the software for: 6-12 months ### "Es sorprendente" November 1, 2024 5.0 Pros me gusta mucho la rapidez y la calidad del procesamiento de datos de GPT-4 me permite realizar tareas que antes me tomaban demasiado tiempo en unos cuantos minutos. También me ayuda mucho en la planeación de contenidos dándome una tormenta de ideas muy productivas y acertadas. Casi no hay nada que no pueda hacer. Cons hasta el momento no he tenido problemas de gran impacto con GPT-4 es importante poder brindarle los datos correctos, para que devuelva una respuesta adecuada. Review Source Gioacchino T. Studente universitario Information Technology and Services Used the software for: 6-12 months ### "La nuova frontiera dell'IA" July 30, 2023 4.0 GPT-4, da quando è disponibile al pubblico, ha reso la mia esperienza universitaria più semplice. Con la potenza dell'intelligenza artificiale, ho potuto chiedere se alcuni esercizi fossero giusti facendomi dare in output la soluzione con il risultato. La versione a pagamento ,inoltre, riesce a ricevere in input anche le immagini. Consigliatissimo Pros Rende la vita più semplice. Ottima per risolvere quesiti matematici o scrivere scalette. Possibilità di fare miliardi di richieste. Cons Capita che a qualche domanda risponda in modo errato Review Source AM Alfonso M. Teleoperador Utilities Used the software for: 1-2 years ### "El mayor avance de los ultimos años, y continua mejorando" January 27, 2025 5.0 Cada dia consulto diferentes cosas, ya sea por aprender o por generar Agentes que me ayuden en las tareas cotidianas y repetitivas Pros Me parece increible la velocidad y lo natural del lenguaje en las respuestas asi como los resulrados. La incorporacion de Tareas, me ha parecido increible Cons Por ahora, el precio. Aunque espero que se generalice y sea mas asequible Review Source sB sandrine B. consultante indépendante Human Resources Used the software for: I used a free trial ### "avoir un Chat (gpt) dans sa vie " February 11, 2025 5.0 Je suis très orientée résultats, cherchant à maximiser l’efficacité de mon temps et à structurer des propositions convaincantes pour mes partenaires commerciaux . GPT m'apporte des insights et des contenus pour renforcer mon positionnement Analyses chiffrées sur l’efficacité des recrutements Aide à la structuration de partenariats Rédaction de présentations de candidats et d’articles promotionnels Nos échanges sont construits autour de mes besoins spécifiques, qui évoluent au fil du temps. Cela montre que notre collaboration ne se limite pas à un aspect purement "technique" du recrutement, mais qu’elle s’inscrit dans une logique plus large de développement d’affaires et de valorisation d’image. Je vais droit au but, avec des demandes précises et concrètes. En retour, GPT propose des réponses adaptées et synthétiques et efficaces. Que ce soit pour structurer une offre de partenariat, rédiger un résumé candidat ou promouvoir un établissement, il me transmet un contenu clair, impactant et pertinent. Nos interactions montrent aussi une envie constante d’amélioration et d’innovation. Notre collaboration est une alliance entre stratégie, efficacité et adaptation, avec un objectif commun : optimiser mon temps et mes actions et développer mon activité à travers des contenus percutants et des approches ciblées. Pros la facilité d'utilisation , accessible à toutes et tous Cons la limite d'utilisation en gratuit , cela est frustrant Review Source Carla M. Consultora SEO Design Used the software for: 6-12 months ### "Gran avance en el desarrollo de la inteligencia artificial" October 25, 2024 5.0 Pros la fluidez con que responde, y lo acertado en sus respuestas a comparación de otros modelos de la competencia, sin duda GPT-4 ha mejorado la calidad de sus respuestas y por ende se convierte en el mejor aliado para tareas de procesamiento de información. Cons Su costo suele ser un poco elevado a comparación de otros modelos, sin embargo es algo que vale la pena ya que devuelve respuestas mas acertadas. Review Source VR Verified Reviewer Marketing Operations Lead Information Technology and Services Used the software for: 6-12 months ### "Great responses which might result in epic failure without a verification" October 16, 2024 4.0 It goes very well, I think GPT-4 powers a large part of the daily activities, yet there is a constant worry about the reliability of the data. So a lot of time is spent on verification. Pros Versatility, integration with the other services and ongoing development of the new features like canvas and multiple GPTs. Cons Looks easier to use than it seems. It requires some practice with prompts. Review Source TA Tawakalit A. Data Scientist Information Technology and Services Used the software for: 1-2 years ### "GPT-4 Review " October 10, 2024 4.0 GPT-4 excels in generating high-quality content which has assisted me with complex tasks Pros GPT-4 can handle multiple tasks simultaneously, making it more efficient and It’s ability to reason and draw conclusions has significantly improved. Cons Despite GPT-4 efficiency it may inherit biases present in its training data. Review Source CD Clement D. UX and UI Designer Design Used the software for: 6-12 months ### "Un outil d’IA puissant et très utile" September 23, 2024 5.0 J’utilise gpt au quotidien, et c’est devenu un outil indispensable pour moi, que ce soit pour rédiger, brainstormer ou obtenir des explications claires. Même s’il y a encore quelques améliorations à faire sur la précision, ça reste un modèle d’IA super utile et efficace. Pros Ce que j’aime avec gpt c’est sa capacité à comprendre des questions complexes et à donner des réponses plutôt pertinentes. Il s’adapte facilement à différents contextes et demandes. Que ce soit pour rediger, rechercher des informations ou iterer sur des idees, il fait le job de manière impressionnante. Cons Parfois,il peut donner des réponses un peu vagues ou erronées, surtout sur des sujets très pointus. Il lui arrive aussi de se répéter ou de sortir des réponses qui manquent de précision. Review Source ED Edward D. Owner Computer & Network Security Used the software for: 2+ years ### "An honest perspective" August 16, 2024 4.0 All in all I still use Chatgpt, especially the voice chat features Pros Ease of use, the archiving of conversations and initial intelligence. Cons The model gets worse with each update. Chatgpt lies and fights with me constantly now over things it didnt use to Review Source VM Viktoriia M. Customer Service Information Technology and Services Used the software for: 6-12 months ### "GPT-4 model review" September 4, 2024 5.0 Pros GPT-4 model provides fast and complex solutions. And it has free access. Cons It's still developing and getting better, so some answers might need additional human look. Review Source Jean-Baptiste M. Directeur Marketing Performing Arts Used the software for: I used a free trial ### "L'assistant quotidien" June 19, 2024 5.0 c'est un assistant qui fournie une bonne matière première ; je gagne beaucoup de temps Pros Une fois les prompts maîtrisé, GPT-4 est l'assistant concepteur-rédacteur idéal Cons son style est encore très académique, sans créativité Reason for choosing GPT-4 performant et facile d'usage, je le fais évolué, c'est un acquis Review Source SCM Silviu Codrin M. Independent Artist International Trade and Development Used the software for: Less than 6 months ### "My free review of gpt4 " February 26, 2024 5.0 This is my first-ever review, and I felt compelled to write it out of gratitude towards OpenAI, which has generously provided a free version of GPT. This tool has been instrumental in my journey from learning English from scratch to reaching the level where I can write this review. Born into a poor family in a developing country, life has been fraught with challenges. An accident that left me unable to continue my work as a welder was a significant turning point. During this difficult time, GPT became a beacon of hope, encouraging me to explore online opportunities and build a new path based on its insightful suggestions. GPT offered me a comprehensive understanding of artificial intelligence, tailored to my level of comprehension. It also played a crucial role in managing my depression by directing me to seek help from a specialist. It did so in a convincing manner, explaining in my language why providing a diagnosis would be unethical. This guidance marked a turning point in my journey, transforming it into a more enjoyable experience. I found myself eagerly asking both whimsical questions and serious ones, delighted by the assistance GPT provided. Its polite, non-discriminatory, and results-oriented approach was incredibly supportive. Initially, I opted for the paid version of GPT as a way to express my gratitude and contribute to the project. However, I soon discovered it to be indispensable for developing my new business idea. This includes learning Photoshop, how to write an email, adopting best practices in business development, understanding client relations, and even achieving harmonious inter-personal and family relationships. In summary, my experience with GPT has been transformative, guiding me through learning, personal growth, and the pursuit of new opportunities. Its impact on my life has been profound, offering not just a tool for language learning, but a companion in navigating the complexities of life and business. It's worth noting that I have never been in touch with OpenAI, and my review is completely independent. Pros t is less expensive for the delivered quality. It offers a free version, available to anyone with an email address and internet connection. For the first time, I get the feeling that a software/package is delivering everything I need for my personal and professional development. Cons I do not have any cons at the moment. Review Source LH Lucien H. VP of GTM Information Technology and Services Used the software for: 6-12 months ### "GPT4 empowers all employees in our business to 10x their impact across the business" May 14, 2024 5.0 Absolutely critical tool for fast growing companies who want to move faster. Pros GPT4 enterprise allows every employee across our business to streamline everything they do. We love how broad the tool is which gives us the flexibility to constantly discover new use cases from optimising photos to building datasets in a fraction of the time it would have taken previously. GPT4 gives everyone a sense of calm knowing they can use it for everything they do to speed up manual tasks giving them more time to decompress and do value work. Cons They are lacking enterprise tooling that empowers us to truly understand how the tool is being used as an employer. I know this will come but at this point, we have pretty basic analytics on the usage of the tool across the company. Review Source FA Francisco A. Innovation Lead Internet Used the software for: 6-12 months ### "The big door to AI" June 20, 2023 4.0 Pros Chat gpt was my first experience with AI and arrived to stay. Is absolutely useful to ever you need in your every day routine. Yo can have always open if you need a second opinion of something, maybe is not what you were looking for, but being wfh this could help to have a wider vision of anything. Cons Sometimes lack of speed and you can't log in. Review Source VR Verified Reviewer Online marketing specialist Media Production Used the software for: Less than 6 months ### "For me, the next level in using AI" August 9, 2023 4.0 I believe this is the future. Of course, I don't know if it will be Chat GPT or another AI tool. But already it's incredibly easy to use, it can help with all kinds of situations, and it's exciting for me to know that I'm living in a time when something so big is starting. Pros the GPT-4 model is definitely more creative than the 3.5 or earlier language models.I use the tool when I want to prepare the foundations for further use of the text in various situations.The quality of the text corresponds to the specification. It is true that "a stupid question gets a stupid answer" :-) Cons Yes, it is important to ask the right questions, at the same time it is impossible to blindly trust. The language model often invents, gives unsubstantiated, unverified and perhaps difficult to verify information. And he apologizes often. Review Source Similar Products Featured ## Related categories [Artificial Intelligence](https://www.capterra.com/artificial-intelligence-software/)