# Chati Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Chati Software - reviews, pricing plans, popular comparisons to other Conversational AI Platform products and more.

Source: https://www.capterra.com/p/10009371/Chati

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# 

 Chati Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on June 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

Chati

## What is Chati?

Chati is the ideal solution for companies seeking reliable and cost-effective access to the WhatsApp Business API, along with essential tools to effectively manage and expand their WhatsApp communication and marketing efforts. Chati offers a robust hosting solution, providing a lightweight and developer-friendly messaging API that can be hosted on-premise or in the cloud. With competitive and transparent flat-fee pricing,

## What is Chati used for?

[Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/)[Chatbot](https://www.capterra.com/chatbot-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

₹15

Per Month

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Chati?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://chati.chat&name=Chati)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Chati

0.0

VS.

[5.0 (808)](https://www.capterra.com/p/276054/Fathom/reviews/)

Starting Price

₹15

Per Month

Starting Price

$15

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

5.0 (73)

Value For Money

0.0 (0)

Value For Money

4.9 (70)

Customer Service

0.0 (0)

Customer Service

5.0 (70)

## Chati alternatives

[4.5 (487)](https://www.capterra.com/p/5923/Celoxis/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[UChat](https://www.capterra.com/p/239947/UChat/)

[4.9 (73)](https://www.capterra.com/p/239947/UChat/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/239947/UChat/)

[Denser AI](https://www.capterra.com/p/10019191/Denser-AI/)

[5.0 (31)](https://www.capterra.com/p/10019191/Denser-AI/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10019191/Denser-AI/)

[Botsonic](https://www.capterra.com/p/10016782/Botsonic/)

[4.8 (81)](https://www.capterra.com/p/10016782/Botsonic/reviews/)

Starting price

$16.67

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10016782/Botsonic/)

## FAQs about Chati

Overview

### What company size and specific industries is Chati built for?

Chati is designed for organizations in education, marketing agencies, real estate, e-commerce, automobile sales, healthcare, and fintech. The description does not specify company size, so it appears to fit businesses and institutions across those sectors rather than a single segment such as small, mid-market, or enterprise.

Features and Usability

### What are the key features of Chati?

Chati offers live chat, customer support, communication management, and CRM features for handling customer conversations and records. It also includes an API for integrations, plus AI/Machine Learning, chatbot, and natural language processing capabilities for automated message handling and language understanding.

Pricing

### How much does it cost and what fees or limitations are included?

Chati starts at ₹999 per month for the STARTER plan. It includes a shared team inbox for 2-3 agents, up to 15 tags, report access, Shopify and WooCommerce integrations, and unlimited free service conversations. A free trial is available.

Integrations

### Which third-party tools and platforms does Chati integrate with?

Chati integrates with CRM Analytics.

Getting Started and Support

### What customer support options does Chati offer?

Chati offers Email/Help Desk, Phone Support, and Chat for customer support. These channels give users direct ways to ask questions and get assistance. No reviewer feedback is available here to describe response times, helpfulness, or common support frustrations.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

AI/Machine Learning

Software program that continuously adjusts its behavior based on observed data

API

Application programming interface that allows for integration with other systems/databases

Chatbot

AI-based platform which conducts a conversation via auditory or textual methods

Communication Management

Manage and track all internal and external communication conducted via calls, email, text, or chat

CRM

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Customer Support

Provide online support for your customers through live chat or help desk functionality

Chati 8 features

Software program that continuously adjusts its behavior based on observed data

Application programming interface that allows for integration with other systems/databases

AI-based platform which conducts a conversation via auditory or textual methods

Manage and track all internal and external communication conducted via calls, email, text, or chat

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Provide online support for your customers through live chat or help desk functionality

Ability to chat online in real time

Process and analyze human language in text or audio form

Get Advice

We can help you find the software with the features you need.

## Pricing

Free Trial

Basic

₹15.00

Per Month

STARTER

₹999.00

Other,Per Month

It includes:

-   Assign 2-3 Agents
-   Click-to-whatsapp Ads Manager
-   Agent Transfer & Manage
-   Import & Export Contacts
-   Broadcasting & Retargeting
-   Shared Team Inbox
-   Campaign Scheduler
-   Report Access
-   Shopify & Woo-Commerce Integrations
-   Upto 15 Tags Manage
-   Unlimited Free Service Conversation

PRO

₹2,999

Other,Per Month

ENTERPRISE

₹3,000

Other,Per Month

## Integrations

[

CRM Analytics](https://www.capterra.com/p/140039/Salesforce-Analytics-Cloud/)

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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