--- title: "Chati Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Chati Software - reviews, pricing plans, popular comparisons to other Other Marketing Software products and more." source_url: "https://www.capterra.com/p/10009371/Chati/" page_type: "product" language: "en" --- # Chati Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Chati ## What is Chati? Chati is a WhatsApp Business API platform that automates sales, CRM, and customer support functions. The system offers Meta-approved API integration, bulk messaging capabilities, customizable marketing workflows, and a shared team inbox for centralized communication management. The platform includes a no-code chatbot that handles customer inquiries and provides pre-built message templates for streamlined communication. The software integrates with various marketing platforms to create a unified omnichannel experience and comprehensive view of customer interactions. Chati supports multiple languages and maintains compliance with data protection regulations. The platform helps organizations improve engagement and manage customer touchpoints throughout the business relationship. From automating sales processes to enhancing support operations, Chati provides tools that streamline business communication in the digital environment. ## What is Chati used for? [Other Marketing Software](https://www.capterra.com/other-marketing-software/)[Chatbot](https://www.capterra.com/chatbot-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price ₹15 Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Chati?[Manage this product listing](https://www.g2.com/products/crunchy-media-chati/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Chati 0.0 VS. [### ChatGPT](https://www.capterra.com/p/10009334/ChatGPT/) [4.4 (402)](https://www.capterra.com/p/10009334/ChatGPT/reviews/) Starting Price ₹15 Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.7 (402) Value For Money 0.0 (0) Value For Money 4.3 (351) Customer Service 0.0 (0) Customer Service 4.0 (327) ## Chati alternatives [Chatbase](https://www.capterra.com/p/10012414/Chatbase/) [4.3 (73)](https://www.capterra.com/p/10012414/Chatbase/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10012414/Chatbase/) Highest Rated [Botsonic](https://www.capterra.com/p/10016782/Botsonic/) [4.8 (81)](https://www.capterra.com/p/10016782/Botsonic/reviews/) Starting price $16.67 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10016782/Botsonic/) [Tidio](https://www.capterra.com/p/144040/Tidio-Chat/) [4.7 (590)](https://www.capterra.com/p/144040/Tidio-Chat/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/144040/Tidio-Chat/) [Zipchat](https://www.capterra.com/p/10014211/Zipchat/) [4.8 (26)](https://www.capterra.com/p/10014211/Zipchat/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10014211/Zipchat/) ## FAQs about Chati Overview ### What company size and specific industries is Chati built for? Chati is designed for organizations in education, marketing, real estate, e-commerce, automotive sales, healthcare, and fintech. The vendor description does not specify company size, so it appears aimed at businesses and institutions across these sectors rather than a single market segment. Features and Usability ### What are the key features of Chati? Chati offers live chat, automated responses, and chatbot tools for customer messaging, along with CRM and communication management features for handling contacts and conversations. It also includes API access, integrations, customer support functions, and AI/machine learning capabilities such as natural language processing. Pricing ### How much does it cost and what fees or limitations are included? Chati starts at ₹999 per month on the STARTER plan, with a free trial available. That plan includes 2–3 agents in a shared team inbox, up to 15 tags, report access, Shopify and WooCommerce integrations, and unlimited free service conversations, with no extra charges mentioned. Integrations ### Which third-party tools and platforms does Chati integrate with? Chati integrates with CRM Analytics. Getting Started and Support ### What customer support options does Chati offer? Chati provides email/help desk, phone support, and chat for customer assistance. Without reviewer feedback on support experiences, no claims can be made about response speed, helpfulness, or common frustrations. The listed channels indicate direct contact options for users needing product help. ## Features AI summary Based on 1,278 Other Marketing Software reviews Capterra reviewers highlight these as the features buyers care about most when choosing a chatbot: - **Automated Responses** (**42%** of reviewers rated this feature as critical) - **Language Detection** (**44%**) - **Natural Language Processing** (**43%**) Chati supports **Automated Responses** and **Natural Language Processing**, so it covers two of the top features buyers look for in this category. However, it does not include **Language Detection**. Instead, it offers other capabilities that reviewers also rate highly, including **Live Chat** (**48%**), **Customer Support** (**46%**), and **AI/Machine Learning** (**42%**). These features can help businesses manage conversations in real time, improve service quality, and provide teams with tools to respond faster and handle customer questions more efficiently. AI/Machine Learning Software program that continuously adjusts its behavior based on observed data API Application programming interface that allows for integration with other systems/databases Automated Responses Automatic reply functionality for incoming messages Chatbot AI-based platform which conducts a conversation via auditory or textual methods Customer Support Provide online support for your customers through live chat or help desk functionality Integrations Ability for the product to integrate with software to view and utilize contact and account buyer intent data (i.e. CRM software, marketing automation software, account- based marketing software, etc.) Chati 8 features ### All Features - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - API: Application programming interface that allows for integration with other systems/databases - Automated Responses: Automatic reply functionality for incoming messages - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Customer Support: Provide online support for your customers through live chat or help desk functionality - Integrations: Ability for the product to integrate with software to view and utilize contact and account buyer intent data (i.e. CRM software, marketing automation software, account- based marketing software, etc.) - Live Chat: Ability to chat online in real time - Natural Language Processing: Process and analyze human language in text or audio form --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial [View pricing plan details](https://www.capterra.com/p/10009371/Chati/pricing/) Basic ₹15.00 Per Month STARTER ₹999.00 Other,Per Month It includes: - Assign 2-3 Agents - Click-to-whatsapp Ads Manager - Agent Transfer & Manage - Import & Export Contacts - Broadcasting & Retargeting - Shared Team Inbox - Campaign Scheduler - Report Access - Shopify & Woo-Commerce Integrations - Upto 15 Tags Manage - Unlimited Free Service Conversation PRO ₹2,999 Other,Per Month ENTERPRISE ₹3,000 Other,Per Month ## Integrations [ CRM Analytics](https://www.capterra.com/p/140039/Salesforce-Analytics-Cloud/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.