# Vertex360 Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Vertex360 Software - reviews, pricing plans, popular comparisons to other Long Term Care products and more.

Source: https://www.capterra.com/p/10009383/Vertex360

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# 

 Vertex360 Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Vertex360

## What is Vertex360?

Vertex360 is your all-in-one platform for NDIS management, featuring advanced tools for Human Resource Management, Rostering, and Client Relationship Management. Effortlessly tailor forms with our Form Editing and Customization feature, while Digital Agreement Generation ensures a seamless, paperless workflow. Our platform offers robust Data Security and Legal Protection. Easily track participants with Participant Listing and ensure smooth onboarding. Form Versioning and Storage maintain a clear audit trail, and Cloud-Based Storage guarantees accessibility and reliability. More than just software, Vertex360 is a comprehensive Participant Management system. It includes capabilities such as Instant Injury Forms and seamless Cloud-Based Storage, empowering NDIS providers with a user-friendly platform for enhanced efficiency and compliance.

## What is Vertex360 used for?

[Long Term Care](https://www.capterra.com/long-term-care-software/)

Top alternative

Featured

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

A$25

Other, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Vertex360?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://vertex360.io&name=Vertex360)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Vertex360

5.0 (1)

VS.

[4.7 (152)](https://www.capterra.com/p/90493/ECP/reviews/)

Starting Price

A$25

Other, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (1)

Ease Of Use

4.7 (41)

Value For Money

5.0 (1)

Value For Money

4.5 (23)

Customer Service

5.0 (1)

Customer Service

4.9 (29)

## Vertex360 alternatives

Highest Rated

[4.7 (728)](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/reviews/)

Starting price

$200.00

Per User, Per Month

[4.7 (63)](https://www.capterra.com/p/209867/Senior-Living-Core-Platform/reviews/)

Starting price

$1.00

Per User, Per Month

[4.3 (47)](https://www.capterra.com/p/23520/MatrixCare/reviews/)

Starting price

Contact vendor for pricing

[4.5 (64)](https://www.capterra.com/p/140368/Carecenta/reviews/)

Starting price

$99.00

Per User, Per Month

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Claims Management

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Process of submitting and following up on claims with insurance companies

Client Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Manage contact details and communication with clients

Compliance Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Track and manage adherence to policies for any service, product, process, or supplier

Employee Management

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Track employee schedules, availability, and performance across projects and tasks

Incident Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Manage and track all disruptions and incidents

Patient Records Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Vertex360 18 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Manage various aspects of appointments including booking, rescheduling, canceling

Create, manage, and send invoices or bills to customers

Manage the treatment plan and coordination between care providers and patients with special health care needs

Process of submitting and following up on claims with insurance companies

Manage contact details and communication with clients

Track and manage adherence to policies for any service, product, process, or supplier

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Track employee schedules, availability, and performance across projects and tasks

Specifically for long term care providers

Manage and track all disruptions and incidents

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Plan availability and assign specific time slots for tasks and resources

Scheduling capabilities for employees to view shift-times and employers to schedule staff accordingly

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Get Advice

We can help you find the software with the features you need.

Features

5.0 (1)

5.0

Based on 1 reviews

## Pricing

Value for money

5.0 (1)

Free Trial

Vertex360 Pricing

A$25.00

Other,Per Month

Value for money

5.0 (1)

5.0

Based on 1 reviews

## Integrations

[

Xero](https://www.capterra.com/p/120109/Xero/)[

Stripe Billing](https://www.capterra.com/p/178774/Stripe-Billing/)[

MYOB PayGlobal](https://www.capterra.com/p/254590/MYOB-PayGlobal/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (1)

5.0

Based on 1 reviews

## User reviews

Overall rating

5.0

Based on 1 reviews

Filter by rating

5(1)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AU

Anonymous User

Marketer

Health, Wellness and Fitness

### "Empowering NDIS Service Providers"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 20, 2024

My experience with Vertex360 has been overwhelmingly positive. It has revolutionized our NDIS service delivery, enhancing efficiency and client satisfaction. Despite minor challenges, the benefits far outweigh any drawbacks. Vertex360 is an indispensable asset for any NDIS service provider striving for excellence. Highly recommended!!

Pros

Vertex360 excels in simplifying NDIS management with its comprehensive suite of features. From seamless case management to efficient scheduling, it covers all bases. The user-friendly interface and customizable options make it adaptable to various organizational needs. Additionally, robust reporting tools offer valuable insights for optimizing operations and decision-making.

Cons

Technical issues may arise occasionally, but the support team promptly addresses them.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Independent research methodology

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[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

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[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

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