# Vertex360 Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Vertex360 Software - reviews, pricing plans, popular comparisons to other Long Term Care products and more. Source: https://www.capterra.com/p/10009383/Vertex360 --- # Vertex360 Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Vertex360 ## What is Vertex360? Vertex360 is your all-in-one platform for NDIS management, featuring advanced tools for Human Resource Management, Rostering, and Client Relationship Management. Effortlessly tailor forms with our Form Editing and Customization feature, while Digital Agreement Generation ensures a seamless, paperless workflow. Our platform offers robust Data Security and Legal Protection. Easily track participants with Participant Listing and ensure smooth onboarding. Form Versioning and Storage maintain a clear audit trail, and Cloud-Based Storage guarantees accessibility and reliability. More than just software, Vertex360 is a comprehensive Participant Management system. It includes capabilities such as Instant Injury Forms and seamless Cloud-Based Storage, empowering NDIS providers with a user-friendly platform for enhanced efficiency and compliance. ## What is Vertex360 used for? [Long Term Care](https://www.capterra.com/long-term-care-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price A$25 Other, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Vertex360?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://vertex360.io&name=Vertex360) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Vertex360 5.0 (1) VS. [4.6 (172)](https://www.capterra.com/p/90493/ECP/reviews/) Starting Price A$25 Other, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.7 (172) Value For Money 5.0 (1) Value For Money 4.5 (141) Customer Service 5.0 (1) Customer Service 4.9 (169) ## Vertex360 alternatives [4.7 (63)](https://www.capterra.com/p/209867/Senior-Living-Core-Platform/reviews/) Starting price $1.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [4.7 (729)](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/reviews/) Starting price $325.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.5 (65)](https://www.capterra.com/p/140368/Carecenta/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.2 (11)](https://www.capterra.com/p/164514/Yardi-Senior-Living-Suite/reviews/) Starting price $0.01 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars ## FAQs about Vertex360 Overview ### What company size and specific industries is Vertex360 built for? Vertex360 is designed for NDIS service providers of any size, including small, mid-market, and larger organizations that deliver disability support services in Australia. It is built for providers operating within the National Disability Insurance Scheme and related community care settings. Features and Usability ### What are the key features of Vertex360? Vertex360 offers access controls and user management, client management and patient records management, and scheduling with staff scheduling and appointment management. It also includes billing and invoicing, claims management, care plan management, incident management, compliance management, customizable forms, customizable reports, and reporting and statistics. Integrations ### Which third-party tools and platforms does Vertex360 integrate with? Vertex360 integrates with 4 third-party finance and billing platforms: MYOB PayGlobal, QuickBooks, Stripe Billing, and Xero. These catalog integrations cover payroll, accounting, and subscription billing connections for teams that need to sync financial data across systems. Getting Started and Support ### What training and onboarding options does Vertex360 offer? Vertex360 provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars offer scheduled group learning, documentation gives written reference material, and videos support self-paced review. Getting Started and Support ### What customer support options does Vertex360 offer? Vertex360 provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Support coverage is broad across written, self-service, and live channels, giving users multiple ways to get help when setting up, troubleshooting, or managing day-to-day tasks. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Claims Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Process of submitting and following up on claims with insurance companies Client Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage contact details and communication with clients Compliance Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and manage adherence to policies for any service, product, process, or supplier Employee Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track employee schedules, availability, and performance across projects and tasks Incident Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage and track all disruptions and incidents Patient Records Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Vertex360 18 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Manage various aspects of appointments including booking, rescheduling, canceling Create, manage, and send invoices or bills to customers Manage the treatment plan and coordination between care providers and patients with special health care needs Process of submitting and following up on claims with insurance companies Manage contact details and communication with clients Track and manage adherence to policies for any service, product, process, or supplier Customize contracts and forms to collect specific information Alter the layout and content of reports Track employee schedules, availability, and performance across projects and tasks Specifically for long term care providers Manage and track all disruptions and incidents Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Plan availability and assign specific time slots for tasks and resources Scheduling capabilities for employees to view shift-times and employers to schedule staff accordingly Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Free Trial Vertex360 Pricing A$25.00 Other,Per Month Value for money 5.0 (1) 5.0 Based on 1 reviews ## Integrations [ Xero](https://www.capterra.com/p/120109/Xero/)[ Stripe Billing](https://www.capterra.com/p/178774/Stripe-Billing/)[ MYOB PayGlobal](https://www.capterra.com/p/254590/MYOB-PayGlobal/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AN Anonymous User Marketer Health, Wellness and Fitness ### "Empowering NDIS Service Providers" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 20, 2024 My experience with Vertex360 has been overwhelmingly positive. It has revolutionized our NDIS service delivery, enhancing efficiency and client satisfaction. Despite minor challenges, the benefits far outweigh any drawbacks. Vertex360 is an indispensable asset for any NDIS service provider striving for excellence. Highly recommended!! Pros Vertex360 excels in simplifying NDIS management with its comprehensive suite of features. From seamless case management to efficient scheduling, it covers all bases. The user-friendly interface and customizable options make it adaptable to various organizational needs. Additionally, robust reporting tools offer valuable insights for optimizing operations and decision-making. Cons Technical issues may arise occasionally, but the support team promptly addresses them. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.