--- title: "Klart AI Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Klart AI Software - reviews, pricing plans, popular comparisons to other Integration products and more." source_url: "https://www.capterra.com/p/10009402/Klart-AI/" page_type: "product" language: "en" --- # Klart AI Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Klart AI ## What is Klart AI? Klart AI is built to integrate with the systems where your knowledge and work already live. Connect sources like Google Drive, OneDrive, Confluence, Notion, Jira, Zendesk, Slack, and Teams to unify access to information and automate routine workflows. Klart uses these integrations to deliver grounded answers and trigger actions (ticket creation, routing, task creation, message drafting) with optional approvals and governance. This reduces manual copy-paste work and makes AI adoption practical without rebuilding your stack. ## What is Klart AI used for? [Knowledge Base](https://www.capterra.com/knowledge-base-software/)[Collaboration](https://www.capterra.com/collaboration-software/)[Virtual Assistant](https://www.capterra.com/virtual-assistant-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €19 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Klart AI?[Manage this product listing](https://www.g2.com/products/klart-ai/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Klart AI 5.0 (1) VS. [4.6 (6,117)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting Price €19 Per User, Per Month Starting Price $9 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.0 (1) Ease Of Use 4.5 (973) Value For Money 5.0 (1) Value For Money 4.3 (796) Customer Service 5.0 (1) Customer Service 4.4 (768) ## Klart AI alternatives [4.7 (136)](https://www.capterra.com/p/201794/Workvivo/reviews/) Starting price $20000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/) [4.2 (1,005)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/113540/Bitrix24/) Highest Rated [Notion](https://www.capterra.com/p/186596/Notion/) [4.7 (2,825)](https://www.capterra.com/p/186596/Notion/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/186596/Notion/) [MangoApps](https://www.capterra.com/p/131314/MangoApps/) [4.4 (150)](https://www.capterra.com/p/131314/MangoApps/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/131314/MangoApps/) ## FAQs about Klart AI Overview ### What company size and specific industries is Klart AI built for? Klart AI is designed for small, mid-market, and enterprise teams that manage internal knowledge and operational workflows. It fits service desks, customer support, IT, operations, and other business teams that use tools like Drive, SharePoint, Confluence, Zendesk, Slack, or Teams to answer questions and handle actions with audit control. Features and Usability ### What are the key features of Klart AI? Klart AI offers AI Copilot and AI Writing Assistant tools for content generation, grammar check, spell check, and tone selection. It also includes chatbot, live chat, and real-time chat for customer communication, plus workflow automation, task management, reporting and analytics, access controls, and third-party integrations. Integrations ### Which third-party tools and platforms does Klart AI integrate with? Klart AI integrates with 10 third-party tools and platforms, including Airtable, Asana, Confluence, GitHub, Gmail, Google Drive, Jira, Microsoft Teams, Notion, OneDrive, Slack, and Zoom. It also connects to Google Docs, Google Sheets, Google Slides, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, and Zoomin. Getting Started and Support ### What training and onboarding options does Klart AI offer? Klart AI provides in person training, live online sessions, and videos to help teams get started. In person training supports direct instruction, live online sessions allow guided remote setup, and videos offer self-paced reference for learning core features and reviewing steps as needed. Getting Started and Support ### What customer support options does Klart AI offer? Klart AI offers email/help desk support, a knowledge base, and chat for customer assistance. These channels give users direct contact and self-service help. No reviewer feedback on support quality is available, so user experience details such as response speed or helpfulness cannot be assessed from the catalog data. ## Features AI summary Based on 733 Integration reviews Capterra data shows that buyers of virtual assistant software rank the following features as their top priorities: - **Conversation Intelligence** (**36%** of reviewers rated this feature as critical) - **Speech Recognition** (**38%**) - **Natural Language Processing** (**36%**) Klart AI supports **Conversation Intelligence** and **Natural Language Processing**, giving teams useful context from interactions and helping them understand user requests more accurately. However, it does not offer **Speech Recognition**. Instead, it provides other features that Capterra reviewers also rate as important, such as **AI Copilot** (**30%**) and **Generative AI** (**31%**), allowing teams to get guided assistance and AI-generated responses that can improve productivity and speed up everyday work. AI/Machine Learning 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Software program that continuously adjusts its behavior based on observed data Chatbot 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important AI-based platform which conducts a conversation via auditory or textual methods Chat/Messaging 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Communicate using direct chat or messages within the system For Sales Teams/Organizations 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Caters to sales teams Reporting/Analytics 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Access Controls/Permissions Define levels of authorization for access to specific files or systems Klart AI 91 features ### All Features - @mentions: An @mention is a way to tag or notify a specific person about a message/post - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - API: Application programming interface that allows for integration with other systems/databases - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes - Chat/Messaging: Communicate using direct chat or messages within the system - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Code-free Development: Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Content Library: Centralized repository to store content and assets - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Contextual Guidance: Interprets what a user is doing based on context and helps guide them through the process. - Conversation Intelligence: Recording, transcription, and analysis of sales calls for the purpose of training and generating insights - Customer Engagement: Initiate interactions with customers by proactively starting conversations or providing informational content - Customer Experience Management: Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. - Customer Support: Provide online support for your customers through live chat or help desk functionality - Customizable Branding: Add customized logos and colors to align with company branding - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Capture and Transfer: Import, collect, and capture data from multiple sources - Data Connectors: Connect to big data sources - Data Extraction: Automatically retrieve and pull information from documents, websites, images, data sets, and other sources - Data Management: Ability to handle large datasets - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Data Visualization: Graphical representation of data - Data Warehouse: Data vault where data is aggregated for later distribution to applications. - Database Support: Supports common databases such as MySQL and Oracle - Deep Learning: Artificial neural networks using multiple layers of processing are used to extract progressively higher level features from data. - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Email Management: Manage, store and organize emails within the system or via third-party apps - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - File Management: Create, save, and store files - File Transfer: Move files across different systems or networks - For Sales Teams/Organizations: Caters to sales teams - For Sales/Marketing: Used as a promotional or demonstration tool in sales and marketing presentations - Full Text Search: Search for specific words or phrases within a document or database - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Integrations Management: Identify which applications need to exchange data and enable these data connections - Intent Recognition: Helps understand a user's intentions/actions - Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support - Knowledge Management: Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills - Language Detection: Identify different languages - Live Chat: Ability to chat online in real time - Machine Learning: Enable businesses to implement machine learning algorithms on business data such as sales and revenue - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Mobile App: Access the system via a mobile application - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Language: Manage and support multiple languages - Multiple Data Sources: Allows users to manage data from a number of sources - Natural Language Processing: Process and analyze human language in text or audio form - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Personalization: Adjust communications based on previous interactions or personal preferences - Pre-Configured Bot: Existing bot models for AI-based tools commonly used for auditory and textual conversation methods - Prioritization: Arrange tasks based on the level of priority or urgency - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Rules-Based Workflow: Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work - Search: Search and/or filter for items using names, keywords, descriptions, tags, metadata, etc. - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Status Tracking: Track the status over time for a request, process, asset, or transaction - Task Management: Create, manage and track all task activities and progression - Task Progress Tracking: Track the status and progress of tasks - Text Analysis: Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc - Text Editing: Edit text as needed - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Topic Classification: Identify recurrent themes or topics - Transfers/Routing: Transfer queries and organize messages between agents - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Virtual Personal Assistant (VPA): Program systems that assist users with their daily administrative responsibilities - Web Services: Allows the integration of data between different web services - Wiki: An informational database that allows users to add, delete, or revise content - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Free Trial Pro €19.00 Per User,Per Month Enterprise €24.00 Per User,Per Month Value for money 5.0 (1) 5.0 Based on 1 reviews ## Integrations [ Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Microsoft PowerPoint](https://www.capterra.com/p/141633/PowerPoint/)[ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ Asana](https://www.capterra.com/p/184581/Asana-PM/)[ Gmail](https://www.capterra.com/p/202338/Gmail/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Armando Franck N. Analyste marketing Marketing and Advertising ### "Excellente et innovantes." 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 21, 2023 Pros Aspect que j'apprécie le plus sur klart est quelle permet d'améliorer l'efficacité des opérations en automatisant les tâches, et en fournissant des insights basés sur les données. Cons Klart AI peut être complexe à mettre en œuvre et à utiliser, elle peut aussi être également très coûteuse pour les grandes entreprises. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.