--- title: "Admin By Request Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Admin By Request Software - reviews, pricing plans, popular comparisons to other Privileged Access Management products and more." source_url: "https://www.capterra.com/p/10009418/Admin-By-Request/" page_type: "product" language: "en" publication_date: "2026-11-09" --- # Admin By Request Software Review 2026: Features, Integrations, Pros & Cons Last updated on November 9, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Admin By Request ## What is Admin By Request? Admin By Request is an endpoint privilege management solution that enables organizations to manage, monitor, and control local admin rights across Windows, macOS, and Linux devices. Built on the principle of least privilege, it provides just-in-time elevation for individual applications or time-limited admin sessions, granting users administrative access only when needed, with full auditing of all privileged activity. Key capabilities include configurable approval workflows, application blocking and pre-approval, real-time malware scanning, temporary local admin accounts for emergency access, secure remote support and unattended access, integration with SIEM and ticketing systems, and complete software and hardware inventory. All features are managed through an intuitive web portal with support for Entra ID, Google Identity, JumpCloud, and Okta. ## What is Admin By Request used for? [Privileged Access Management](https://www.capterra.com/privileged-access-management-software/)[Multi-Factor Authentication](https://www.capterra.com/multi-factor-authentication-software/)[Single Sign On](https://www.capterra.com/single-sign-on-software/) Recognitions Best ease of use Top alternative Featured Overall rating Based on 70 user reviews Reviews sentiment Positive 99% Neutral 1% Negative 0% Contact vendor for pricing Free trial not available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... - Artificial Intelligence / 2025 - Endpoint Protection / 2025 - Help Desk / 2025 - Machine Learning / 2025 - Multi-Factor Authentication / 2025 - Privileged Access Management / 2025 - Remote Desktop / 2025 - Remote Monitoring and Management / 2025 - Remote Support / 2025 Our "Best of" badge program showcases products with the highest ratings... - Artificial Intelligence / 2025 - Help Desk / 2025 - Remote Desktop / 2025 - Remote Monitoring and Management / 2025 - Remote Support / 2025 Do you work for Admin By Request?[Manage this product listing](https://www.g2.com/products/admin-by-request/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Admin By Request 4.9 (69) VS. [4.7 (947)](https://www.capterra.com/p/119653/Okta/reviews/) Starting Price Contact vendor Starting Price $6 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (69) Ease Of Use 4.6 (931) Value For Money 4.7 (67) Value For Money 4.5 (491) Customer Service 4.7 (66) Customer Service 4.5 (511) ## Admin By Request alternatives [4.7 (216)](https://www.capterra.com/p/210695/Bitwarden/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (294)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) Starting price $3.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.3 (10)](https://www.capterra.com/p/239316/ManageEngine-PAM360/#reviews) Starting price $7995.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.7 (510)](https://www.capterra.com/p/144637/Keeper/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/10009418/Admin-By-Request/alternatives/) ## FAQs about Admin By Request Overview ### What problems does Admin By Request solve? Admin By Request solves the challenge of removing permanent local administrator rights without blocking software installs, updates, or remote support. It routes time-limited elevation requests and application approvals to IT, preserves endpoint control, and records who installed what. Helpdesk, endpoint administrators, security teams, and distributed employees benefit from quicker deployment and reduced manual intervention. Answer based on 35 reviews Overview ### Which roles and teams benefit most from Admin By Request? Admin By Request is most used by IT managers, IT directors, and endpoint management teams that control administrator access across employee devices. Security leaders, analysts, and specialists use it to enforce least-privilege policies and review elevation activity. Cloud, infrastructure, network, and systems engineers rely on it for controlled access during maintenance, troubleshooting, and software administration. Answer based on 69 reviews Overview ### What company size and industries is Admin By Request built for? Admin By Request is for organizations of all sizes, led by midsize businesses at 42% and Information Technology and Services at 14%. It also serves small businesses (30%) and enterprises (28%), with reviewer representation in Education Management (7%) and Machinery (6%), alongside healthcare, finance, manufacturing, education, and government. Answer based on 69 reviews Features and Usability ### What are the key features of Admin By Request? Admin By Request includes access management and least-privilege controls for granting local administrator rights when needed. Access controls and permissions support application whitelisting, pre-authorized software, and one-off requests. Security auditing records actions during admin sessions, while authentication includes single sign-on and multi-factor authentication. Answer based on 21 reviews Integrations ### Which third-party tools and platforms does Admin By Request integrate with? Admin By Request integrates with 11 third-party tools, including Microsoft Entra ID, Microsoft Teams, and Slack for identity, approvals, and notifications. Its catalog also includes Microsoft Intune, Microsoft Sentinel, Microsoft Power BI, Jira, ServiceNow, Okta, and Splunk Enterprise, supporting IT operations, security monitoring, and service management workflows. Answer based on 16 reviews Getting Started and Support ### What training and onboarding options does Admin By Request offer? Admin By Request provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos give teams self-paced reference material for setup and product use. Answer based on 3 reviews Getting Started and Support ### What customer support options does Admin By Request offer? Admin By Request provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users describe support as quick, responsive, and helpful, with some noting professional handling of issues. A few mention occasional problems with Support Assist and stalled requests that can slow first-level support work. Answer based on 6 reviews Security ### How does Admin By Request handle data security and access control? Admin By Request uses removal of permanent local administrator rights and temporary elevation requests to limit privileged access. Administrators can pre-approve software, require approval for programs, and audit privileged actions through detailed logs and reports. Integrated SSO and MFA support access control. On some macOS App Store installations, it may prompt for local credentials instead. Answer based on 26 reviews ## Features AI summary Based on 307 Privileged Access Management reviews Capterra data shows that buyers of machine learning software rank the following features as their top priorities: - **Model Training** (**48%** of reviewers rated this feature as critical) - **Third-Party Integrations** (**50%**) - **Predictive Analytics** (**55%**) Admin By Request includes **Model Training** and **Third-Party Integrations**, giving teams the tools to build models and connect the system with other business applications. However, it does not offer **Predictive Analytics**. Instead, it provides **API** (**57%**), which can support custom connections and data workflows. Together, these features help businesses manage model development, connect systems more easily, and give teams a more flexible way to work with machine learning tools. Third-Party Integrations 4.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes Access Controls/Permissions 4.8 (41) 97.56% of 41 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Access Management 4.8 (34) 100.00% of 34 reviewers that rated this feature as important or highly important Control and manage access to company resources Security Auditing 4.8 (26) 88.46% of 26 reviewers that rated this feature as important or highly important Systematic evaluation of the security of a company's overall security system and situation Activity Tracking 4.7 (24) 87.50% of 24 reviewers that rated this feature as important or highly important Track and document all activities across devices, networks, and other systems Authentication 4.7 (19) 94.74% of 19 reviewers that rated this feature as important or highly important Verify the identity of users/devices to enable secure access Admin By Request 55 features ### All Features - Access Control: Regulate who can view information within the system - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Access Management: Control and manage access to company resources - Active Directory Integration: Integrates with Active Directory - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Application Access Control: Define levels of authorization for access to specific applications - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Auditing: Examine established processes and records to ensure accuracy, compliance, and policy adherence - Authentication: Verify the identity of users/devices to enable secure access - Behavioral Analytics: Track and analyse user behavior within a system or network - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Configurable Workflow: Configure existing workflows to meet your organization's needs - Customizable Branding: Add customized logos and colors to align with company branding - Data Security: Protect sensitive data for digital privacy - Data Verification: Process of checking different types of data for accuracy to avoid errors or inconsistencies - Data Visualization: Graphical representation of data - Device Auto Discovery: Automatically scan the network for devices and take pre-defined actions upon discovery - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Endpoint Management: Track status, assign actions, and control access to systems for devices within the organization - Event Logs: A chronological record of actions or occurrences within a network, software, or process - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Incident Management: Manage and track all disruptions and incidents - Machine Learning: Enable businesses to implement machine learning algorithms on business data such as sales and revenue - Mobile Authentication: Verify user identity through mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Factor Authentication: Request two or more credentials to prove user's identity before granting access to systems - Multiple Authentication Methods: Authenticate user identities through different methods such as ID cards, PINs, passwords, RFID, and biometrics - Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service - Policy Management: Create, manage, and track policies and procedures within an organization - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Remote Monitoring & Management: Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Secure Data Storage: Securely stores data to prevent data loss or breaches - Secure Login: At least a username and password is required to access the system - Security Auditing: Systematic evaluation of the security of a company's overall security system and situation - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Single Sign On: Allow users to access multiple services after entering their login credentials once - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Threat Intelligence: Information to prevent, understand and identify cyber threats - Two-Factor Authentication: Extra layer of security that requires not only a password and username but also something specific to that user - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - User Session Management: Maintain and control user sessions (including session tracking, timeouts and termination) in a web application or system - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Features 4.8 (69) 4.8 Based on 69 reviews ## Pricing Value for money 4.7 (67) Free Version [View pricing plan details](https://www.capterra.com/p/10009418/Admin-By-Request/pricing/) Free Free It includes: - Run as Admin - Admin Session - PIN code - Pre-approval (Whitelisting) - Application blocking (blacklisting) - AI auto-approval - Machine Learning - IdP integration - Unattended Access Discovery Module - Break Glass/LAPS - Device Owner - Just-in-time elevation - Malware scanning (37+ engines) - Tamper prevention - Remote support - Screen sharing and control - Multi-monitor support - Controlled vendor access - Full audit logging - Session recording - MFA/SSO endpoint enforcement - Reason tracking - Granular privacy Business Varies by region It includes: - Run as Admin - PIN code - Admin Session - Pre-approval (Whitelisting) - Application blocking (blacklisting) - AI auto-approval - Machine Learning - IdP integration - Unattended Access Discovery Module - Break Glass/LAPS - Device Owner - Just-in-time elevation - Malware scanning (37+ engines) - Tamper prevention - Remote support - Screen sharing and control - Multi-monitor support - Controlled vendor access - Full audit logging - Session recording - MFA/SSO endpoint enforcement - Reason tracking - Granular privacy Enterprise Varies by region Value for money 4.7 (67) 4.7 Based on 67 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/)[ Okta](https://www.capterra.com/p/119653/Okta/)[ Splunk Enterprise](https://www.capterra.com/p/94317/Splunk/)[ Microsoft Entra ID](https://www.capterra.com/p/219692/Azure-Active-Directory/)[ Microsoft Intune](https://www.capterra.com/p/230703/Microsoft-Endpoint-Manager-MEM/) ## Support, customer service and training options Customer Service 4.7 (66) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (66) 4.7 Based on 66 reviews ## User reviews Overall rating 4.8 Based on 70 reviews Filter by rating Counts reflect reviews available in this feed. 5(61) 4(7) 3(1) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful MS Mason S. Lead IT Systems Engineer Used the software for: 1-3 years ### "Excellent product that just works" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 15, 2026 Admin by Request has been a game changer for our organization's privilege management strategy for our engineering teams. It has saved us countless hours of helpdesk time and reduces friction for our users on a daily basis since implementation. Setup was a breeze compared to other platforms and the free tier really allowed us to validate this solution with our workload before proceeding. The auditing and report management capabilities are robust and give us granular detail over what actions were taken in the environment. This allowed our organization to meet compliance goals much faster than anticipated. I would recommend Admin by Request to anyone looking to streamline privilege management as this software has really checked all the boxes in terms of security, convenience, and auditing capabilities Pros Admin by Request was the easiest privilege management software we tested by far to onboard for our team of engineering power users. Setup was intuitive and offered best practice options selected by default but with very granular file and app control options to suit complex elevation scenarios. Cons The process to purchase Admin by Request took a bit more time and effort than I would have hoped. The quote to order process was a bit slow. Direct purchase of licenses would have been great but not a deal breaker. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer IT Manager Used the software for: 3-5 years ### "Perfect way to give limited admin access to remote users" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 13, 2026 It has allowed me to grant users the ability to have an extra layer of security when performing admin functions on a laptop, without having them log in as local administrators. Pros The ability to allow remote users with limited connectivity the ability to install/customize software without direct remote admin support. Cons On rare occasions, it doesn't work as expected and I must uninstall it, log in as admin, install software, then reinstall AdminByRequest. VERY rare...1% of the time. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer IT Manager Used the software for: 1-3 years ### "Great product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 6, 2026 10/10, I would recommend this to anyone that needs to provide admin rights to users when needed and whitelist apps. Pros Easy to use and add new apps into the dashboard. Giving users admin rights has been very easy. Apple watch and mobile app have been great. Cons Little hard at first to setup but support was very helpful once going. After that it's very easy to use Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Linus L. Senior Developer Used the software for: 1-3 years November 6, 2026 AI summary based on a full review This product fails to provide any practical benefits, as it does not solve any problems for users. It is seen as a burden that complicates daily operations rather than facilitating them. Log in to unlock the full review, detailed ratings, and pros & cons RE Reviewer CEO Used the software for: 3-5 years ### "AdminByRequest Product for PAM for Workstations or Servers" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 16, 2023 Pros it has all of the features required from a PAM solution. the portal is very intuitive and easy to understand and the deployment is super easy. there are no issues with the software like glitches or bugs.the agent is very small (under 2 MB) and doesn't generate performance issues on devices.you can pre-approve software, and deploy and approval mechanism. you can even revoke admin rights for Helpdesk teams but leave them an easy to use elevation method. Cons blocking elevation of child process for pre-approved software. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Wil K. CISO Used the software for: 1-3 years ### "AbR honest review and feedback" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 4/10 July 15, 2025 Overall, Admin By Request is most appreciated for its user-friendly approach to privileged access management, robust security features, and cost-effective, flexible deployment that supports both IT efficiency and end-user productivity. It needs further refinement and added features. Pros Intuitive interface and straightforward deployment. Pricing is reasonable. End users and IT teams alike appreciate the non-disruptive nature of the solution. Cons Slow response times for privilege elevation requests or automated workflows are a frequent point of criticism due to lack of automation and off line keys do not work bricking the machine. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Hosting and Deployment Manager Used the software for: 3-5 years ### "Excellent tool for controlling admin rights" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 15, 2025 Overal my experience with ABR has been great and I can highly recommend it. The initial setup worked like a charm. Pros My company has used Admin By Request for several years and it works perfectly. Using this tool we can in a simple and easy way control our users admin access to Windows devices. Another great feature is the audit log of device changes. Furthermore, we can group our users - e.g. our developers can run specific programs pre-approved. We also use ABR on our Windows servers which is great for auditing. The license price is very fair. The communication with the ABR team has been very pleasant. Cons No real problems. The helpdesk could be a bit faster. Adding extra licenses could be easier and more smooth. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Systemadministrator Used the software for: 1-3 years ### "Reliable Security Made Easy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 September 16, 2025 I have had a really great experience with Admin By Request. We use it daily on every single machine, and it just works. I’ve really appreciated the way they have designed and thought through this software—it’s clear that a lot of care has gone into making it reliable and easy to use. Pros What I have appreciated most about Admin By Request is their fast and responsive service, as well as the user-friendly product that works straight out of the box. We found it very easy to get started, and since we implemented it two years ago, we haven’t experienced any issues. It’s reassuring to know that the system just works, and that support is always quick to assist if any questions arise. Cons The only area that could be improved is keeping the guides up to date, but that’s a minor point.... :) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Cloud Engineer Used the software for: 1-3 years ### "It just works" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 24, 2025 Pros Really impressed with how easy the platform is to use and deploy. It’s straightforward for users to get started without needing much technical support. The customer service team has been quick to respond to any issues, and they genuinely listen to feedback to help improve the experience Cons There is currently nothing I don't like with Admin by request, as it does what it says on the tin and just works Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BI Bernd I. Teamhead IT Endpoint Management Used the software for: 1-3 years ### "Admin By Request very solid and relay able PAM solution " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 8, 2025 Super good solution to control admin privileges and which Application can be installed. Even more the solution is able to black and white list Applications. There is auditing in place as well. In case you have a Support Case the vendor is really acting quick an fast and providing you a solution. Pros No local Admins on Windows clients and Macs is a big big improvement in the security. Removing the permanent admin rights for IT guys reduced at the same time the attack surface of our clients. Cons Personally I have no complains, however it takes you a lot of communication in the company to convince IT administrator, that they have to request admin privileges and not getting them permanently. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/10009418/Admin-By-Request/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Okta vs Admin By Request](https://www.capterra.com/compare/119653-10009418/Okta-vs-Admin-By-Request)