# Page 3 | Admin By Request Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Admin By Request the right Machine Learning solution for you? Explore 69 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/10009418/Admin-By-Request/reviews --- Admin By Request 4.9 (69) [View alternatives](https://www.capterra.com/p/10009418/Admin-By-Request/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 3 - Reviews of Admin By Request ## Showing most helpful reviews Showing 51-69 of 69 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use EP Eric P. VP, IT Automotive Used the software for: Less than 6 months ### "Worth the purchase | easy to deploy" February 27, 2024 5.0 ABR does exactly what it states. We're continuing to learn how to better utilize the software, but it solved immediate issues in the first week. Pros We have a variety of applications that require administrative permissions to update. ABR has solved the issue in that our technicians can perform software updates while we maintain the security over the endpoints. The amount of time my staff spent performing these updates easily pays for the software as well as technicians do not have to request software updates, which causes them to lose access to their shop laptops. We deployed using PDQ Deploy and had 120+ laptops installed in less than an hour. Cons It's not free. :) We're still learning how to better utilize the software, but we have no complaints thus far. Review Source BL Bobby L. IT Director Consumer Services Used the software for: Less than 6 months ### "A Game-Changer for IT Security and User Autonomy: My Experience with Admin By Request" March 19, 2024 5.0 dmin By Request is more than just a software solution; it's a strategic tool that has empowered our organization to achieve a higher level of security and efficiency. It has alleviated many of the headaches associated with administrative rights management, allowing us to focus on driving our business forward. For any organization looking to enhance their IT security while maintaining user productivity, I cannot recommend Admin By Request highly enough. Pros From the outset, Admin By Request impressed me with its intuitive interface and seamless integration into our existing infrastructure. The software's design prioritizes user experience, making it straightforward for our team to navigate and configure settings without extensive training. This ease of use has significantly reduced the learning curve and allowed us to implement stringent security measures without impacting productivity. Cons We did have some issues where it removed the local user on a PC. Working with support, we have remedied the situation. Reason for choosing Admin By Request Ease and simplicity of use. Navigating the fine line between maintaining robust IT security and offering users the autonomy they need to perform their roles effectively has always been a daunting task. That is, until I discovered Admin By Request. This innovative software solution has revolutionized the way our organization manages administrative rights, striking the perfect balance between security and flexibility. Review Source EG Enrico G. Head of IT Infrastructure Financial Services Used the software for: 6-12 months ### "Finally take away the Admin Rights" September 20, 2023 5.0 Pros Admin by Request offers a comprehensive set of features expected from an end-user PAM solution. Its setup and the portal are admin friendly and straightforward, making deployment possible without a lengthy preparation. The software runs smoothly on all end-user clients and is lightweight. Notably, you can pre-approve software, implement an approval mechanism, and even selectively revoke admin rights for Helpdesk teams while providing them with a convenient elevation method. Also easy integration into 3rd party software, like Slack. Finally you can remove the permanent, standing admin rights for all users, while still giving them a secure way to requesting them, as needed. Cons Not much to report here, the software is easy to use and was well accepted with all our users. Reason for choosing Admin By Request It was recommended to me by several different companies, which already had it running for quite some time. Trial phase went smooth, high user acceptance and easy to use. Review Source SP Sachin P. Head of Workplace Technology Food & Beverages Used the software for: 2+ years ### "A must need to be security compliant" August 16, 2023 5.0 Pros Ease of use and set up, definitely fit into our cloud first theory and future design using Intune.Level of customisation, we're able to build our own slack bots and application workflows using the API Cons Linux was initially quite clunky during testing phase, however there is increased development around the Linux agent which we're testing currently. Review Source LN Luuk N. System Engineer Automotive Used the software for: 6-12 months ### "Very good Product. Gives us an overview of who and what is installed through IT approval." September 19, 2023 5.0 Less calls to our Helpdesk to install applications. The IT team approves requested applications and has an overview what it installed.Good integration with Intune.Clear portal. Pros Function that automatically revoke local Admin Rights. Cons We have no disadvantages yet. Maybe the MacOS Run As Admin function can better. You now need to drop the application to the Admin by Request icon. Users don't now that sometimes. Reason for choosing Admin By Request Admin By Request is the only application that has all the functions we needed. Review Source DB Daniel B. Senior Manager, IT End User Services Computer Software Used the software for: 1-2 years ### "Great PAM Solution" August 11, 2023 5.0 We needed to remove local admin rights for users, but still allow them to be able perform administrative tasks. ABR accomplishes this and allows users to perform administrative tasks on demand without being a local administrator. The customer service is great. Not only were they extremely helpful with us implementing this, but they are also very responsive if we have questions about features. Pros Easy to roll out and use. Inexpensive. Great customer support. Cons There is really nothing I do not like about this product. Review Source SG Stig G. Senior Security Specialist Outsourcing/Offshoring Used the software for: 2+ years ### "Saves you you the trouble" August 10, 2023 5.0 ABR really solves the problem of removing local admin privileges without loosing the ability to perform the necessary tasks on the endpoint. Pros We managed to implement ABR in a tech organization where more that 50% of the end users where Local Administrators without making the users annoyed Cons I don't really have any cons. The product does what it claims to do, and maybe a bit more. Review Source TG Tobias G. Group Leader IT I&A Services Industrial Automation Used the software for: 2+ years ### "Bewertung ABR" August 9, 2023 4.0 Pros einfache Bedienung. Sehr übersichtlich. Guter Support Cons ich kann sehr umständlich mehrere PCs gleichzeitig löschen Reason for choosing Admin By Request ich kannte die Software und die Funktionen Review Source KV Kevin V. Security Analyst Consumer Services Used the software for: 2+ years ### "ABR Easy PAM" August 21, 2023 5.0 Pros Easy to useefficient time useBreak Glass - emergency admin Cons Server license cost could be slightly better Alternatives considered [BeyondTrust Endpoint Privilege Management](https://www.capterra.com/p/183458/Endpoint-Privilege-Management/)[CyberArk Privileged Access Management Solutions](https://www.capterra.com/p/119742/Privileged-Account-Security-Solution/)[Privilege Manager](https://www.capterra.com/p/173105/Privilege-Manager/) Reason for choosing Admin By Request Ease of management Review Source TG Timo G. Head of Managed Services Information Technology and Services Used the software for: 1-2 years ### "Aktuell unabdingbar zur macOS Verwaltung" August 8, 2023 5.0 Als Admin leicht zu verwalten, API gibt genug Daten, um ein anständiges Reporting zu erhalten. Pros Nutzerfreundlich, schneller Service, macht macOS-Verwaltung wesentlich einfacher Cons Deinstallation der Software, User können ihre macBooks öfters nicht eigenständig zurücksetzen "kein Adminuser gefunden" -> Recovery Mode -> Terminal -> benutzerunfreundlich Reason for choosing Admin By Request s.o. Review Source JS Jacob S. Systems Administrator Wholesale Used the software for: 1-2 years ### "Loftin - Admin By Request Review" April 9, 2024 5.0 Pros Robust feature set and easy to use, manage, and deploy Cons Some bugs, not many now as the bugs I experienced have been addressed and patched. Alternatives considered [CyberArk Privileged Access Management Solutions](https://www.capterra.com/p/119742/Privileged-Account-Security-Solution/) Reason for choosing Admin By Request Price and Feature set. Other solutions were missing QoL features and the price was well over $20k. One solution never reached out to me until after I signed with ABR Review Source RS Ryan S. IT Helpdesk Manager Higher Education Used the software for: 2+ years ### "Admin By Request Works" October 3, 2023 4.0 Overall, it has helped us to not give local admin privileges to users but still allow them to install software. Pros It's easy for the clients to use and request access. Cons Sometimes the interface for the console feels a little bulky Alternatives considered [Profitbase EPM](https://www.capterra.com/p/35052/ProfitBase/) Review Source ST Scott T. Director of Client Services Education Management Used the software for: 6-12 months ### "Admin By Request - An Excellent PAM Tool" June 20, 2024 5.0 The experience has been amazing. Excellent communication with the company, and a great tool Pros It is easy to use and configure. It gives many options for different access by people/groups/computers. Cons So far, we have not found anything that we dislike. Switched from [BeyondTrust Remote Support](https://www.capterra.com/p/86962/Bomgar/) The previous product was extremely difficult to use, and very expensive. Review Source AW Ahmar W. IT Operations Manager Machinery Used the software for: 1-2 years ### "Amazing product" June 12, 2024 5.0 Amazing experience with the product and support Pros Application suits the business requirement in terms of security and no Local Admin rights are required. Cons Can't think of any feature which we don't like. The product is fit for purpose and delivers whats required. Review Source MH Markus H. Head IT Operations Building Materials Used the software for: 2+ years ### "Review" August 14, 2023 4.0 Pros Easy to use. No Admin-User needed on the clients. Cons Nothing, everything works fine, cause its easy to use. Review Source JF Jonathan F. IT Manager Retail Used the software for: Less than 6 months ### "User Friendly quick temporary permission elevation" August 30, 2023 5.0 Makes it easy for users to quickly gain access to install applications and have temporary admin sessions to get what they need done. Especially if they are remote. Pros Ease of use, features for the price, break glass is nice when you are a non Microsoft shop. Cons macOS Break Glass could use some work, though most of that is on Apple since they have horrible identity management for enterprise users. Alternatives considered [Microsoft Intune](https://www.capterra.com/p/230703/Microsoft-Endpoint-Manager-MEM/) Reason for choosing Admin By Request We use Google and wanted to keep away from AD based stuff since we are a heavy mac leaning shop. But still hybrid for Windows/mac. Review Source MT Martin T. IT Architect Machinery Used the software for: 6-12 months ### "Great Software" December 19, 2023 5.0 Great product, easy to implement, great support Pros The best part was how easy it was to implement and deploy. Cons Nothing - great product that is easy to setup. Review Source LC Lily C. Cloud Engineer Electrical/Electronic Manufacturing Used the software for: 6-12 months ### "Useful tool with lots of features" September 28, 2023 5.0 Pros ABR does exactly what we need by removing local admin access when installed but allowing the user to request access only when needed. Cons Having to install a client on the user's machine. Review Source JC Jerome C. Senior Application Administrator Information Technology and Services Used the software for: 6-12 months ### "PAM-Solution for Windows,Mac and Linux" August 14, 2023 5.0 Pros Einfache Funktionalität für Enduser, gutes Logging und Mac Support. Cons Mac Feature Set hingt Windows etwas nach (wird aber ausgebaut). Reason for choosing Admin By Request Windows und Mac Funktionalität Review Source Similar Products Featured