# Wine Hub Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Wine Hub the right Winery solution for you? Explore 10 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/10009582/Wine-Hub/reviews

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Wine Hub

4.1 (10)

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Last updated March 13th, 2026

# Reviews of Wine Hub

Ease of use

4.4

Customer Service

5.0

## Showing most helpful reviews

Showing 1-10 of 10 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Simon F.  
Chairman  
Wine and Spirits  
Used the software for: 6-12 months

### "Fine wine merchant in a box"

June 20, 2023

5.0

Easy to use and makes trading with other fine wine merchants so much easier.

Pros

The only system that truly reflects how the best in class operate their fine wine business

Cons

It does all I need, but I’m impatient for all the new features to come

Review Source

DA

David A.  
Head Copywriter  
Wine and Spirits  
Used the software for: 2+ years

### "Mr.Wheeler HUB Review - David Adamick"

June 22, 2023

4.0

Very positive. The level of technical support/service is exceptionally prompt and always helpful.

Pros

For my role, building out the product card/product imager/critic comments is a fluid, user-friendly experience. The ease of dragging/dropping images saves a lot of time; similarly loading critic reviews.

Cons

There are ongoing issues with customers not being able to access either their portfolio tracker or entry into our connected website that are linked to primary email addresses on the database. They are issues that have required recourse to the dev team, and in some cases have taken some time to resolve.

Review Source

SB

Sarah B.  
Office Manager  
Wine and Spirits  
Used the software for: 6-12 months

### "User Friendly! "

June 19, 2023

3.0

Pros

I like the usability of the Wine Hub, it's easy enough to figure your way around the whole system and find that it's clear and colourful to read. Placing an Sales Order has a good flow and each step is clear.

Cons

There are a few things that could be made better - my current issue is the transfer section but I know this is being worked on. \[sensitive content hidden\] and the team are great at helping out with any issues that arise.

Review Source

MC

Matt C.  
Operations Support Coordinator  
Wine and Spirits  
Used the software for: 1-2 years

### "Operations User Liking System Development"

June 21, 2023

5.0

Wine Hub is a well built system that does the things it says it will do logically and has good functionality and customisation in terms of notifications to clients for landing wines etc which our previous system did not.We greatly appreciate the regular development calls we have with the Wine Hub team to discuss any issues we may be having and their upcoming developments to continually improve it.In the 18 months we have been using the Wine Hub it is increasingly a better system to use.

Pros

The development team are open to making amendments to how things work to improve functionality and ease of use.Everything also seems to function as intended, if you tell it to do something it will do that thing, not something random like other systems I have used.

Cons

There is very limited informtion available for audit trails. If you have cancelled orders for a specific wine that order will still appear in the list of sales for that product with no initial indication it is cancelled until you go into the order itself.That has been raised with the team and is being looked at as a future development though so that may change.

Review Source

CB

Camilla B.  
Consultant  
Wine and Spirits  
Used the software for: 1-2 years

### "Wine Hub review "

July 4, 2023

4.0

Pros

Wine Hub is intuitive and easy to use. A lot of topics are covered in the FAQ so it's easy to get started. The product database and the way it integrates with the LWIN database is very useful. Reports are easy to generate, so it's easy to extract the data you need. The support function is good - you can access advice easily and usually quickly.

Cons

There are a few missing features that need to be added. The database has the odd inaccuracy. The FAQ could be expanded and it could be easier to search.

Review Source

BG

Billy G.  
Senior Wine Specialist  
Wine and Spirits  
Used the software for: 6-12 months

### "Wine Hub Has Helped Our Business Grow"

June 21, 2023

5.0

Overall, things have been great. The nuances of the wine trade that they have captured on the platform is great and the service has been excellent.

Pros

As our managed inventory grew, we needed software to help us maintain our stock. Being tailored to wine and spirits, Wine Hub has been great!

Cons

We had to manually upload much of our stock which was time consuming, but overall nothing to big to complain about.

Review Source

HP

Hugo P.  
Head of Sourcing & Operations  
Wine and Spirits  
Used the software for: 2+ years

### "A review"

June 19, 2023

4.0

Pros

Hub has a simple interface that has been easy for everyone in the team to grasp.

Cons

Batch processing features are sparsely and inconsistently implemented and this causes an unacceptable amount of manual work (prone to errors) for back office.

Review Source

CC

Chris C.  
Logistics Co-ordinator  
Wine and Spirits  
Used the software for: 1-2 years

### "Excellent Wine Industry Platform"

June 20, 2023

5.0

Excellent Programme & excellent customer service. For any issues or development requirements the Hub are quick to resolve & easy to contact

Pros

Ease of Use, Simplicity & Logical Programme. It is fast to load information & allows for perfect customer service

Cons

Audit Trail needs improvement for Cancellations & credits for stock takes and client stock queries

Review Source

RC

Robbie C.  
Operations Manager  
Wine and Spirits  
Used the software for: 6-12 months

### "Wine Management of the Future"

June 19, 2023

3.0

Pros

Ease of use - great UI compared to other software. Constant development - any issues are fixed/worked on once they have been brought to their attention. Great support - always reply quickly with advice/solutions.

Cons

Some modules are still being worked on for specific selling methods. I believe these will be completed in the coming months.

Review Source

cD

christine D.  
bookkeeper  
Wine and Spirits  
Used the software for: Less than 6 months

### "hub"

June 20, 2023

3.0

Pros

The ease of use , everything is at your fingertips

Cons

Like everytthing new there are always hurdles , overcoming the hurdles of change can be frustrating

Review Source

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