--- title: "Onyx Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Onyx Software - reviews, pricing plans, popular comparisons to other Real Estate CRM products and more." source_url: "https://www.capterra.com/p/10009696/Onyx/" page_type: "product" language: "en" --- # Onyx Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Onyx ## What is Onyx? Single source of truth for the real estate industry integrating marketing, sales, customer service and construction management into a Salesforce pre-customized package that can be deployed in as little as a few weeks. ## What is Onyx used for? [Real Estate CRM](https://www.capterra.com/real-estate-crm-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $65 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Onyx?[Manage this product listing](https://www.g2.com/products/onyx-real-estate-crm/claim_requests/new?auto=true) ## Onyx Overview Updated September 2026 AI summary Onyx is a cloud-based Real Estate CRM designed for businesses of all sizes, offering tools for managing leads, contacts, and property matching. It supports email marketing, referral tracking, segmentation, and workflow management, while also providing options like an API, customizable fields, commission management, and lead generation to help teams tailor their sales processes and integrate with third-party systems. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Onyx 0.0 VS. [### HouseJet](https://www.capterra.com/p/201552/Market-Maker/) [4.3 (402)](https://www.capterra.com/p/201552/Market-Maker/reviews/) Starting Price $65 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.4 (402) Value For Money 0.0 (0) Value For Money 4.1 (380) Customer Service 0.0 (0) Customer Service 4.3 (391) ## Onyx alternatives [CINC](https://www.capterra.com/p/152829/CINC/) [4.1 (249)](https://www.capterra.com/p/152829/CINC/reviews/) Starting price $1000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/152829/CINC/) [BoldTrail](https://www.capterra.com/p/176447/BoldTrail/) [4.4 (564)](https://www.capterra.com/p/176447/BoldTrail/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/176447/BoldTrail/) [TOP PRODUCER](https://www.capterra.com/p/152143/Top-Producer-CRM/) [4.0 (323)](https://www.capterra.com/p/152143/Top-Producer-CRM/reviews/) Starting price $129.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 75% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/152143/Top-Producer-CRM/) Highest Rated [Property Shell](https://www.capterra.com/p/165186/Property-Shell/) [5.0 (29)](https://www.capterra.com/p/165186/Property-Shell/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/165186/Property-Shell/) ## FAQs about Onyx Overview ### What company size and specific industries is Onyx built for? Onyx is designed for developers, home builders, promoters, and new home sales agencies that sell 100 homes or more per year. It is built for organizations in the residential real estate and new home sales sector, especially businesses handling higher-volume home sales. Features and Usability ### What are the key features of Onyx? Onyx offers CRM tools for contact management, customer database, lead generation, lead management, and client/property matching. It also includes appointment scheduling, interaction tracking, commission management, referral tracking, marketing automation, reporting & statistics, workflow management, and third-party integrations for real estate teams. Getting Started and Support ### What training and onboarding options does Onyx offer? Onyx provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide self-paced viewing. Getting Started and Support ### What customer support options does Onyx offer? Onyx provides email/help desk, a knowledge base, and phone support. Support experience details are not available in the catalog data, so no claims can be made about response speed, helpfulness, or common frustrations. These channels give users direct contact options and self-service reference materials. ## Features AI summary Based on 1,459 Real Estate CRM reviews Not all real estate CRM covers every must-have feature. Here is what Capterra reviewers flag as essential when choosing a solution: - **Contact Database** (**60%** of reviewers rated this feature as critical) - **Client Management** (**54%**) - **Customer Database** (**49%**) Onyx includes **Customer Database**, which covers one of the top features buyers look for in a real estate CRM. However, it does not include **Contact Database** or **Client Management**. Instead, it offers **Contact Management** (**54%**) and **Lead Management** (**54%**), which still give teams useful ways to organize prospect details and track sales opportunities. Together, these features help businesses keep records current, manage relationships more effectively, and move deals forward with better visibility. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities API Application programming interface that allows for integration with other systems/databases Client/Property Matching Match clients or tenants with suitable properties based on their specific requirements, preferences and budget Commission Management Tracking, calculating, and paying commissions and earnings to employees Contact Management Manage, organize, and store contact information Customer Database A collection of customer information such as contact details, demographics, previous interactions, etc. Onyx 17 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Client/Property Matching: Match clients or tenants with suitable properties based on their specific requirements, preferences and budget - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Contact Management: Manage, organize, and store contact information - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Fields: Customize data fields to support various needs and use cases - Email Marketing: Create and send email blasts/campaigns - For Real Estate: For realtors, real estate investors, property managers, and other real estate professionals. - Interaction Tracking: Track interaction history by documenting conversations for contacts - Lead Generation: Manage the process of attracting and converting business prospects into leads - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Referral Tracking: Log and store the source of contacts/leads - Segmentation: Group leads or contacts based on their specific characteristics - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Basic $65.00 Per User,Per Month Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.