# ThriveCloud Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about ThriveCloud Software - reviews, pricing plans, popular comparisons to other Dental products and more.

Source: https://www.capterra.com/p/10009733/ThriveCloud

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# 

 ThriveCloud Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

ThriveCloud

## What is ThriveCloud?

ThriveCloud is a modern, cloud-based dental practice management solution designed to help dentists achieve greater efficiency, patient engagement, and financial growth. Built with seamless accessibility in mind, ThriveCloud eliminates IT hassles with secure, real-time data access from any device. Dentists benefit from innovative tools like AI-powered charting, intuitive task management, and powerful marketing automation that improve care quality, increase patient satisfaction, and drive revenue. Real-time patient insights, online scheduling, and integrated billing help streamline operations and capture more payments, while automated recalls and treatment follow-ups ensure continuous care. ThriveCloud’s affordable, scalable platform is ideal for practices looking to elevate care and simplify workflows without compromising on security. We're confident we can cut your software costs and save you money!

## What is ThriveCloud used for?

[Dental](https://www.capterra.com/dental-software/)

Overall rating

Based on 12 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

Free trial  
not available

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## ThriveCloud alternatives

Highest Rated

[4.7 (112)](https://www.capterra.com/p/60250/ABELDent/reviews/)

Starting price

$10.00

Per User, Per Month

[4.4 (285)](https://www.capterra.com/p/98688/Curve-Dental-Hero/reviews/)

Starting price

Contact vendor for pricing

[4.5 (81)](https://www.capterra.com/p/160904/RevenueWell/reviews/)

Starting price

$189.00

Per User, Per Month

[4.3 (666)](https://www.capterra.com/p/141842/Weave/reviews/)

Starting price

Contact vendor for pricing

[View all alternatives](https://www.capterra.com/p/10009733/ThriveCloud/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Confirmations/Reminders

4.6 (9)

88.89% of 9 reviewers that rated this feature as important or highly important

Automated reminders and confirmations for booked appointments and events via text or email

Patient Records Management

4.6 (9)

88.89% of 9 reviewers that rated this feature as important or highly important

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Appointment Management

4.5 (8)

87.50% of 8 reviewers that rated this feature as important or highly important

Manage various aspects of appointments including booking, rescheduling, canceling

Imaging and X-rays

4.6 (8)

87.50% of 8 reviewers that rated this feature as important or highly important

Visual representations or pictures of objects, structures, or internal body parts, often for diagnostic or analytical purposes

Treatment Planning

3.9 (8)

75.00% of 8 reviewers that rated this feature as important or highly important

Create treatment plans that document interventions and outcomes to track patient progress

Charting

4.4 (7)

85.71% of 7 reviewers that rated this feature as important or highly important

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

ThriveCloud 47 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

System alerts about the need to escalate an issue or request

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Manage various aspects of appointments including booking, rescheduling, canceling

Automatically create schedules based on business needs or employee availability and qualifications

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Create, manage, and send invoices or bills to customers

Create, update, and manage bookings, itineraries, and reservations

Track and manage schedules and meetings via an integrated calendar

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Process of submitting and following up on claims with insurance companies

Manage contact details and communication with clients

Private online space that lets businesses securely share documents and provide information access to clients

Manage and track all internal and external communication conducted via calls, email, text, or chat

Automated reminders and confirmations for booked appointments and events via text or email

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Managing day-to-day operations of dental practices such as scheduling appointments, generating reports, and more.

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file

Assemble applications and processes by dragging over and arranging pre-built components

Transmit prescriptions to pharmacies electronically

Electronically collect payments for goods or services

Reminders sent via email

Compliant with HIPAA, which sets standards for sensitive patient data protection

Visual representations or pictures of objects, structures, or internal body parts, often for diagnostic or analytical purposes

Manage billing and payments for a healthcare provider

Manage and support multiple locations

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Ability to record, store, update, and retrieve information

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Plan availability and assign specific time slots for tasks and resources

Online portal through which end users can access the system, manage tasks, or obtain information

Send messages via SMS

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Track and manage the scheduling of tasks

Set up connections to third-party platforms to improve business processes

Create treatment plans that document interventions and outcomes to track patient progress

Web form that allows users to enter data that is sent and processed for different reasons

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Features

3.9 (12)

3.9

Based on 12 reviews

## Pricing

Value for money

4.3 (11)

### Starting price

Free trial  
not available

Value for money

4.3 (11)

4.3

Based on 11 reviews

## Integrations

[

Mango Voice](https://www.capterra.com/p/249548/Mango-Voice/)[

Apteryx XVWeb](https://www.capterra.com/p/245954/Apteryx-XVWeb/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.1 (12)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.1 (12)

4.1

Based on 12 reviews

## User reviews

Overall rating

3.8

Based on 12 reviews

Filter by rating

5(5)

4(4)

3(0)

2(2)

1(1)

Mentioned topic

Sorted by most recent

IL

Inga L.

Office manager

Medical Practice

### "ThriveCloud experience "

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

February 15, 2026

Our office went through a lot of stress and frustration while trying to use ThriveCloud. We were told that Thrivecloud has everything inside the system but in reality a lot of third parties involved. As a new users we were promised support anytime needed.In reality it was quite opposite. We came across a lot of issues with this program and when contacted technical support team they will tell you what they need time to investigate the problem and will contact you later. At the end they will blame you for not paying enough attention during the training sessions and suggest to watch demo videos to learn how to help yourself. The X-rays were transferred from the Eaglesoft not in order and were never fixed. They failed a few times to install electronic prescription. We lost a lot of time and funds on them and were very lucky to cancel ThriveCloud on time and go back to Eaglesoft. Overall our experience with ThriveCloud was extremely negative.

Pros

Good selling strategy of the representative. They know how to present and sell their product to you.

Cons

Over promising and underperforming. Unprofessional technical support team. Blaming the customer and not being able to resolve the issue.

Switched from

[Eaglesoft](https://www.capterra.com/p/60064/EagleSoft-13-00/)

It was presented as more sufficient solution.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GS

gregory s.

Owner

Hospital & Health Care

### "Cloud Nine"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

February 6, 2026

It represents a good value. Tech support is responsive. Local representative is on the ball and helpful!

Pros

User friendly. Staff likes the program. The transition from Carestream was pretty good. Most information made it in one piece!

Cons

Radiographs needed a fair amount of tweaking to get dialed in. Advise using Dexis sensors. They have more trouble with Carestream.

Switched from

[Carestream Dental](https://www.capterra.com/p/172266/CS-3D-Imaging-Software/)

Wanted cloud based product. In retrospect it was not a real advantage.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

DDS

Hospital & Health Care

### "Great EHR, it will get your practice moving"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 5, 2026

Overall experience was satisfactory. I like how they communicate. Hopefully, they improve the issues I brought up.

Pros

value for money, customer support are great. Charting and scheduling are intuitive and easy to use. So far so good.

Cons

Lack of linking to an external scheduling service. Not much to say since I do not have experience with other cloud based EHR.

Switched from

[Easy Dental](https://www.capterra.com/p/2332/Easy-Dental/)

I wanted to transform to cloud EHR software.

Alternatives considered

[Curve Dental](https://www.capterra.com/p/98688/Curve-Dental-Hero/)

Reasons for choosing ThriveCloud

Price and descent interface are the reasons

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BH

Bradley H.

Dentist and Owner

Medical Practice

### "Best cloud based EHR system on the market for Dentist"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 4, 2026

Extremely positive. Continuously improving overtime, fast customer seeing and issues addressed immediately

Pros

All inclusive and affordability. Best possible on the market. Easy to disseminate paperwork for consent forms. Collecting fees is a click away and automatically updates the ledger. Patients are able to use the same interface through their side of the portal.

Cons

Individually marking teeth on the tooth chart vs. multiple teeth with multiple surfaces addressed for restorations

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SB

Sheena B.

Dentist

Medical Practice

### "Satisfied User"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

February 4, 2026

Overall experience has been good and its is good value for the money. Our staff has been able to navigate the software with ease.

Pros

The things that we like most about ThriveCloud is the ease of use and the user interface, which is very intuitive.

Cons

There have been issues in the beginning, but the ThriveCloud team was on it and able to resolve with minimal downtime

Switched from

[Practice-Web](https://www.capterra.com/p/48192/Practice-Web-Dental/)

Get on a cloud based platform so backups are not needed

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Dentist

Hospital & Health Care

### "Great experience with ThriveCloud"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 3, 2026

Overall, I have been using ThriveCloud very well. I was looking for a cloud-based dental program that can be customized to what our office needs. ThriveCloud was just the answer. We could customize everything and anything. I am able to access schedules and answer patients' questions/concerns on my phone anywhere.

Pros

It is very user-friendly. Many features that makes work flow smooth and easy but also not too complicated that we are struggling to use it. Customer support has been good and efficient. They have tutorial for all the features that makes it very easy to use. Great value for money spent.

Cons

Due to it being cloud, which is inevitable, sometimes it does have bad time of updates and issues that could interfere with our work flow. BUT, thrivecloud team had been working hard to fix any problems in most timely manner and make sure that we are not faced with too much difficulty during our work hours.

Switched from

[Eaglesoft](https://www.capterra.com/p/60064/EagleSoft-13-00/)

I wanted something cloud based and easy to use. Also I wanted to get better value for the money spent.

Alternatives considered

[DentiMax](https://www.capterra.com/p/10010658/DentiMax/)

[Dental Intelligence](https://www.capterra.com/p/185878/Dental-Intelligence/)

Reasons for choosing ThriveCloud

Most of the products were offering the same features and price value was greatest on ThriveCloud. Also they offered easy onboarding and integration process.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JT

John T.

Dentist

Medical Practice

### "Thrive with ThriveCloud"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

February 3, 2026

The company wants to make their doctors happy, which is a plus. I feel our account matters to us and they have been receptive to making changes to their program base on our input.

Pros

Thrive cloud has good customer support and integrated well with our digital xrays. Their charting is well thought out and customizing the progress notes are definitely a plus. I do feel that currently it is a good value. Billing is also easier.

Cons

I feel you need to press too many buttons to get where you need to be. They've preloaded a prompt for post and core where the core code is separate and the system keeps wanting to input the code. I need to keep canceling this out, which is annoying.

Switched from

[Practice-Web](https://www.capterra.com/p/48192/Practice-Web-Dental/)

Digital xrays and the desire to go paperless with a cloud based system

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

EA

Eve A.

Treatment Coordinator

Health, Wellness and Fitness

### "Disappointed"

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

3.0

3.0

Likelihood to Recommend

0/10

November 18, 2024

We went live with Thrive around June 25th and were very excited and hopeful. Five months later we're looking to switch back to our previous PMS. The limitations of Thrive have severely negatively impacted our practice.

Pros

\- Rescheduling appointments is easy. - We can view the entire schedule on the screen. - Conversation notes and chart notes are available together. - Patient Background notes show at the bottom of the Dental Chart page.

Cons

\- Payment allocations in the ledger. - The speed of pages loading. - Almost everything about the Case Presenter. - Accuracy (or lack thereof) of analytics. - Lack of training at the beginning, lack of training resources/tools, lack of knowledge of support representatives.

Switched from

[Dentrix Ascend](https://www.capterra.com/p/177828/Dentrix-Ascend/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SE

SURI E.

Office Manager

Medical Practice

### "Excellent Filipino Software and Client Specialist(s)"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 5, 2024

So far so good. It somehow meets all the demands of our practice.

Pros

So far, ThriveCloud has one of the best Software and Client Specialist(s). The Filipino staff are very considerate to return our call(s) IF and when we cannot reach anyone on the phone to help us out. They make sure our issues are all resolved. IF and when there are "new" glitches that comes up, they do a courtesy call and eMail to give us a heads up. We really appreciate it

Cons

The minute time lapses when we click/switch from one feature to the other.

Switched from

[Easy Dental](https://www.capterra.com/p/2332/Easy-Dental/)

Cost efficient and familiarity. We moved from Easy Dental to Practice Web

Reasons for choosing ThriveCloud

Cost efficient and familiarity. We moved from Easy Dental to Practice Web

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AD

Aleida D.

Reception

Hospital & Health Care

### "5 star software perfect for fast-pace healthcare offices "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

February 23, 2024

We are happy with this software overall and look forward to growing and changing by staying up to date with new technology developments

Pros

How quickly tickets are answered, cloud base is more efficient and all around easy to maneuver

Cons

I don’t have many cons about thrive. To be honest, changes and updates are made weekly

Switched from

[Eaglesoft](https://www.capterra.com/p/60064/EagleSoft-13-00/)

Slow service and too many crashes for our practices liking

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LL

Leslie L.

Office Manager

Hospital & Health Care

### "Awesome system"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

February 22, 2024

I enjoy it very much and wouldn't trade it for the old Practice web ever!!!

Pros

Overall look and ease of navigation and functionality. And it can be accessed from anywhere!!!

Cons

It's a bit of a learning curve. But that's expected with new technology. We were one of the first dental offices to use this software so we have seen all the new developments as they came along. The fact that it's cloud based is a bit of headache it can crash and log you out in the middle of handling something important

Switched from

[Practice-Web](https://www.capterra.com/p/48192/Practice-Web-Dental/)

My boss made the decision. However it has improved our office dynamic

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KH

Kristin H.

Office Manager

Hospital & Health Care

### "Buyer Beware"

2.0

Overall Rating

2.0

2.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

2/10

October 26, 2023

It has been frustrating that we have issues arise on a weekly basis that interfere with our office flow and efficiency. Some aspects of Thrive that were advertised didn't work out. For example, the real-time eligibility doesn't actually work with all insurances which the two biggest insurances we work with aren't on there so we don't even use it.

Pros

Thrive has a lot of potential to become a good cloud software. If everything worked perfectly it would be great software but it doesn't always.

Cons

There are a lot of problems that arise. The software isn't completely streamlined to work well consistently. We have been with them for over a year and still have problems. They always try to put them blame on us for the problem until we take them step by step and show them it is not us. Customer service used to be very responsive but is now much slower to respond.

Switched from

[Practice-Web](https://www.capterra.com/p/48192/Practice-Web-Dental/)

Thought going to cloud based would be good. Thrive advertised many aspects to be included that we were paying for separately.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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