# Survey Analytica Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Survey Analytica Software - reviews, pricing plans, popular comparisons to other Survey products and more.

Source: https://www.capterra.com/p/10009750/SurveyAnaytica

---

# 

 Survey Analytica Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Survey Analytica

## What is Survey Analytica?

SurveyAnalytica is an AI-powered research and customer intelligence platform designed for modern businesses. It unifies customer feedback, operational data, and intelligent workflows into a seamless ecosystem. With powerful tools across survey design, customer experience optimization, workflow automation, and advanced analytics — SurveyAnalytica enables you to listen, learn, and act at scale. Whether you're running global research, improving post-purchase CX, or launching predictive segmentation models — our platform adapts to your needs and grows with your business. Join Survey Analytica today and revolutionize the way you approach research and automation!

## What is Survey Analytica used for?

[Survey](https://www.capterra.com/survey-software/)[Polling](https://www.capterra.com/polling-software/)[Customer Experience](https://www.capterra.com/customer-experience-software/)

Overall rating

Based on 11 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$216

Flat Rate, Per Year

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Survey Analytica

5.0 (11)

VS.

[4.7 (2,781)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

Starting Price

$216

per user, per month

Starting Price

$39

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (11)

Ease Of Use

4.7 (10,408)

Value For Money

5.0 (11)

Value For Money

4.5 (6,449)

Customer Service

4.9 (11)

Customer Service

4.5 (5,756)

## Survey Analytica alternatives

[4.7 (944)](https://www.capterra.com/p/137289/Typeform/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.3 (6,964)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

Starting price

$14.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.7 (1,753)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.6 (963)](https://www.capterra.com/p/156752/SurveyLegend/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/10009750/SurveyAnaytica/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Reporting/Analytics

5.0 (8)

62.50% of 8 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Customizable Questions

5.0 (6)

66.67% of 6 reviewers that rated this feature as important or highly important

Tailored or customizable questions for more targeted and relevant data collection

Data Import/Export

5.0 (5)

80.00% of 5 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Survey Builder

4.8 (5)

80.00% of 5 reviewers that rated this feature as important or highly important

Create and manage surveys

Customizable Fields

5.0 (4)

100.00% of 4 reviewers that rated this feature as important or highly important

Customize data fields to support various needs and use cases

Survey/Poll Management

5.0 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Create and administer polls and surveys

Survey Analytica 107 features

Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Compare key metrics for the business against prominent players in the industry

Track and interpret campaign performance metrics

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Provides a channel for team members to share media files, communicate, and work together

Capability of a software or system to make decisions and perform actions based on specified conditions

Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Visualize and analyze customer experience across all touchpoints and channels

Process of dividing customers into groups based on common characteristics

Add customized logos and colors to align with company branding

Create unique call-to-actions to drive clicks (buttons, banners, graphics, etc.)

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Tailored or customizable questions for more targeted and relevant data collection

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Analyze survey results via statistical testing or crosstabs directly within the software

Import and export data to and from software applications

Graphical representation of data

Assemble applications and processes by dragging over and arranging pre-built components

Send automated marketing emails based on user actions over a predetermined period

Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Reminders sent via email

Track delivered, received, and opened emails

Tracks metrics that provide insight into how a user interacts with any interface or product

Predefined actions automatically performed on the occurance of specific events

Market research conducted via in-person interviews

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Allow the audience to interact or engage with the content

Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills

Create landing pages or online forms designed to capture new leads and prospects

Automatically identify and save contact information of potential customers

Manage the process of attracting and converting business prospects into leads

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Present live poll results to audience

Automate workflows and trigger campaigns based on customer actions

Distribute a survey via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage multiple campaigns in one system

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Collect information from multiple sources

Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers

Coordinate marketing efforts across channels (email, landing pages, social media, etc.)

Manage and support multiple languages

Supports different types of question formats, including multiple-choice, checkbox, open-answer, Likert scale, and essay

Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service

Create many versions of emails, forms, or actions and gauge which is most effective

Identify, track, and respond to negative feedback

Measuring and analyzing Net Promoter Scores to evaluate customer loyalty and satisfaction levels

Ability of websites, web applications, or mobile applications to function without an active internet connection

Practice of collecting data and responses for market research/surveys without an internet connection

Survey or poll in which participants communicate responses via the internet, typically by completing a questionnaire on a web page

Market research conducted via paper

Market research conducted via telephone

Predict future data based on historical data sets

Share and present designs

Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group

Allow users to collaborate and ask questions regarding folders and/or documents within the system

Survey design technique that directs respondents to different questions based on their previous answers

Pre-written repository of questions that can be reused within a course or for assessment or interviews

Integration of respondents' answers from previous survey questions into subsequent questions or text

Brief assessments used to measure knowledge and skills

Randomize the displayed order of questions and answer options

Analyze and gain insights into data in real-time

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Limit the number of participants with certain characteristics you want to complete the survey

Ensure the answer provided fits set parameters (numerical, positive number, etc.)

Track in detail how users interact with your campaigns and pages (scrolling, button interactions, etc.)

Search and filter data across systems to locate required information by entering keywords or certain criteria

Group leads or contacts based on their specific characteristics

Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral

Allow users to access multiple services after entering their login credentials once

Survey popup over a webpage to specific users based on their behavior

Skip over or route respondents to different questions based on their previous answers

Send promotional campaigns or transactional messages via text messages

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Apply statistical/mathematical models to sets of data

Allow media to be embedded in the question or answer options

Create and manage surveys

Manage sample of audience for conducting market research surveys

Create and administer polls and surveys

Gauge satisfaction and receive information for improvement and success

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Create, save, and re-purpose templates for emails, forms, etc.

Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc

Set up connections to third-party platforms to improve business processes

Review data from past periods to reveal recurring tendencies and predict future performance

Modifying a website's URL to enhance readability, branding, or campaign alignment

Interact with data visualization elements, such as charts and graphs, to drill down into data

Visual representations of words that give greater prominence to words that appear more frequently

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

5.0 (11)

5.0

Based on 11 reviews

## Pricing

Value for money

5.0 (11)

Free Trial

Free Version

Basic

$0.00

Professional Basic

$216.00

Flat Rate,Per Year

Professional Plus

$588.00

Flat Rate,Per Year

Professional Business - Yearly

$948.00

Flat Rate,Per Year

Enterprise

$175.00

Per User,

Value for money

5.0 (11)

5.0

Based on 11 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[

Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (11)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (11)

4.9

Based on 11 reviews

## User reviews

Overall rating

5.0

Based on 11 reviews

Filter by rating

5(11)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

SM

Sonny M.

Program Manager

Information Technology and Services

### "Survey Solution that you will need to have!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 24, 2025

Overall, I do not have but praises and thankful to Survey Analytica when I first used it. Coming from the enterprise survey platform to this will make you feel not lost with the interface. All components such as multiple choices, matrix, NPS, date, drop down, uploading file, conditional flow etc. are all available. If you are looking for alternative from Qual... (which is too way expensive and you might just realize you are just using a handful of their feature set) and just wanted to have the most useful features; like the building simple/complex survey, contacts database, email customization, email reporting such as success/bounce, workflows, analytics, dashboard, API integration/connection and newly added AI feature, Survey Analytica is way to go!

Pros

Let's get the most impressive requirement of almost everyone, it's the budget for a survey solution system. SurveyAnalytica is providing way more services than what you will be paying for. There price point put a shame on the big Qual... analytics company. Support is always providing you answers and mind you, I've asked for a feature set, and they listen. They provide it within the few weeks of inquiry. They even give you updates on what's new via chat. They are relatively I think new in the business, but they already have all the basic to even advanced AI setup for you to use.

Cons

I think the only thing I would like them to improve is the addition of layout options and additional theme customization. Though the surveys already looked good, I'm just probably asking too much.

Switched from

[XM for Customer Experience](https://www.capterra.com/p/152924/Customer-Frontlines/)

We feel that the price and features we were using does not make that much value for us.

Alternatives considered

[SurveySparrow](https://www.capterra.com/p/168823/SurveySparrow/)

Reasons for choosing Survey Analytica

We needed the API connection to our CRM as a critical item and survey analytica delivered.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AP

Adam P.

Manager

Real Estate

### "Survey to get feedback "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 14, 2024

Very happy with the software and the information we receive from it

Pros

Easy to set up and send out to get genuine feedback via a survey

Cons

We just started using the software so don’t have any cons as yet

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DJ

Doris J.

Product Manager

Information Technology and Services

### "Enhanced survey and form management made easy and well prized"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 1, 2024

Used the tool for multiple survey to research market on certain business use cases. Explored it for integrating it as a permanent feedback loop on digital experience enhancements and really think it is overall a fantastic tool with lots of potential.

Pros

I absolutely love the templates. It also has both, forms and surveys. It's easy to use (not as complex as qualtrics for example) and well priced. utilizing multiple language feature. Very quick support when help is needed.

Cons

On the dashboard, I wish there are even more blogs that explain general survey creation, how to do analytics with the data and providing examples from industries who use the tool. A lot is already there.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RK

Rahul K.

Senior Business Analyst

Apparel & Fashion

### "Exceptional Survey Analytics Platform - Highly Recommended!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 1, 2024

I have had an outstanding experience using this survey analytics platform! Whether you need to measure customer satisfaction, gather employee feedback, or collect data for academic research, this site has it all. The intuitive interface makes designing and distributing surveys a breeze, even for beginners. One of the most impressive features is the ability to create fully customized surveys to match specific needs. The flexibility in designing surveys ensures that you can tailor questions, formats, and even branding to fit any project perfectly. This has been incredibly helpful for us when targeting niche audiences or collecting specialized data. The robust analytics tools are equally impressive. The detailed reports and visualizations provide deep insights into the data, allowing us to make informed, data-driven decisions quickly. I was especially impressed with how easily I could filter and segment responses, helping me drill down into specific insights I needed. Their customer support is also top-notch—responsive, knowledgeable, and always ready to help. The platform’s versatility is a game-changer. I’ve used it for market surveys, employee engagement assessments, and academic research, and it performs exceptionally well in all these areas. The ability to customize surveys and collect responses in real-time is incredibly valuable, and the platform’s security features ensure data is handled safely. Overall, I couldn't be happier with this survey analytics tool. It’s the perfect solution for anyone needing reliable, powerful, and customizable survey tools. Highly recommended!

Pros

Customizable surveys to fit specific needs (questions, formats, branding) User-friendly interface – easy to design and distribute surveys Robust analytics tools with detailed reports and visualizations Real-time data collection and segmentation for deeper insights Versatile use cases – perfect for customer satisfaction, employee feedback, and academic research Excellent customer support – responsive and knowledgeable Strong data security to ensure privacy and compliance

Cons

Learning curve for advanced features – some powerful tools take time to master Advanced customization options can feel overwhelming at first for new users

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Co-Founder

Marketing and Advertising

### "Best-in class features for Market research and Experience management "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

September 30, 2024

It's been a great experience using this platform and it's been a while since I'm using it to get most of my tasks done, either it be market research projects, personal campaigns etc. So I'm liking the platform so far.

Pros

There are a couple of features that I really like from Survey Analytica, the AI chat assistant to build surveys easily without having the prior knowledge of the field. Their sentiment analysis feature is also a great one and I especially love the option to import data from any external source which none other platform offers. Other than that their flows feature is really good which automates most of our tasks, saving time and seamlessly integrates with our existing tools and softwares.

Cons

The interface was the least I liked as it didn't seem very attractive to me personally, but they have recently updated and It's got better. Would like to see more improvements on that.

Switched from

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

Limited features and the price I was paying for that was not worth it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BN

Brian N.

President

Market Research

### "SurveyAnalytica Provides A Tool Everyone Can Use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 4, 2023

I've had a very positive experience. As someone who has used a lot of survey tools, it was refreshing to find a new survey package that meets my needs and my budget. Kudos to the team for a great product!

Pros

I really like the comparability to some of the much more expensive tools in terms of all aspects of the package, along with some additional features like flows. It's well thought out as a research tool and not just a glorified forms package. Plus, the team is very responsive to suggestions to make it even better.

Cons

It's still a developing product so there are little things that need some polishing but the \[sensitive content hidden\] of the company is very open and receptive to these suggestions.

Reasons for choosing Survey Analytica

The features of Survey Analytica rival some of these much more expensive tools for someone who isn't an enterprise level user.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AY

Archana Y.

Architect

Information Services

### "Highly Recommended"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 31, 2023

I wholeheartedly recommend Survey Analytica for all sized businesses looking for an affordable and user-friendly survey software. Its powerful features, ease of use, and reliable performance make it a worthy investment for collecting valuable customer feedback. Its intuitive interface and powerful features made the survey creation process a breeze. It offers robust data analysis tools, including charts and graphs, which helped me gain valuable insights from the survey responses. I could filter and segment data to understand specific customer segments better.

Pros

Its intuitive interface and powerful features made the survey creation process a breeze.

Cons

Nothing as such , It offers robust data analysis tools, including charts and graphs, which helped me gain valuable insights from the survey responses.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AC

Avneet C.

Chief Strategy Officer

Consumer Goods

### "Superb tool, easy to implement - all that you need!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 30, 2023

Pros

Great customizable features, very easy to integrate and get everyone to understand and use

Cons

Nothing as of yet, works great for our needs!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Lalit F.

Founder

Internet

### "An exceptional and intelligent survey tool with incredible insights."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 16, 2023

Pros

1\. Extensive template collection2. Multi-language support with easy translation3. AI-powered survey generation using ChatGPT4. Robust analytics and valuable insights5. Effortless customisation for visually appealing surveys and increased response rates

Cons

Honestly, I discovered this amazing product after years of investing in other platforms and wasting time.So this product should get more visibility I suggest:)

Switched from

[Zoho Survey](https://www.capterra.com/p/131426/Zoho-Survey/)

Pricing and Time takes to create a good looking survey

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KS

Kashish S.

Social media manager

Marketing and Advertising

### "A great platform for survey creation and data analysis"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 16, 2023

Pros

I appreciate Survey Analytica for its user-friendly interface and robust set of features. The platform offers powerful survey creation tools, advanced analytics capabilities, and an interactive dashboard that allows me to visualize and gain valuable insights from my survey data. Additionally, the ability to customize reports, collaborate with team members, and ensure data security are standout features that I find highly valuable. Overall, Survey Analytica streamlines the survey analysis process and empowers me to make data-driven decisions with confidence.

Cons

User interface of Survey Analytica to be a bit overwhelming initially. It might take some time for new users to get familiar with the platform and its features.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SK

Swapnil K.

Digital Operations Manager

Marketing and Advertising

### "Review."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 16, 2023

Pros

The platform is very easy to use. I personally liked its different question types and survey templates.

Cons

This platform is so unique and advanced that there is no cons in it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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