--- title: "Datakeen Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Datakeen Software - reviews, pricing plans, popular comparisons to other Text Mining products and more." source_url: "https://www.capterra.com/p/10009811/Datakeen/" page_type: "product" language: "en" --- # Datakeen Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Datakeen ## What is Datakeen? Datakeen is the automation platform for identity verification, intelligent document processing, customer reviews and video monitoring. We help our customers optimize their processes and save time, while enhancing the customer experience. Today, our solutions are used by some of the biggest names in French industry. We also provide support to smaller companies, enabling them to grow with complete peace of mind. ## What is Datakeen used for? [KYC](https://www.capterra.com/kyc-software/)[Identity Verification](https://www.capterra.com/identity-verification-software/)[Text Mining](https://www.capterra.com/text-mining-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Datakeen?[Manage this product listing](https://www.g2.com/products/datakeen/claim_requests/new?auto=true) ## Datakeen Overview Updated September 2026 AI summary Datakeen offers identity verification, KYC, and review management tools for businesses of all sizes, providing features such as AI-powered data verification, ID scanning, fraud detection, and compliance management. Available as a cloud-based solution, it supports secure onboarding, AML and age verification, liveness detection, workflow automation, and integrations, helping organizations improve verification accuracy and reduce risk. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Datakeen 5.0 (3) VS. [4.7 (16)](https://www.capterra.com/p/160754/KYC-Portal/reviews/) Starting Price Contact vendor Starting Price $28000 Usage Based, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (3) Ease Of Use 4.3 (3) Value For Money 5.0 (2) Value For Money 4.4 (3) Customer Service 4.5 (2) Customer Service 4.7 (3) ## Datakeen alternatives Highest Rated [5.0 (3)](https://www.capterra.com/p/213867/AU10TIX/#reviews) Starting price $1.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Veriff](https://www.capterra.com/p/197760/Veriff/) [4.7 (3)](https://www.capterra.com/p/197760/Veriff/#reviews) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/197760/Veriff/) [Plaid](https://www.capterra.com/p/174384/Plaid/) [4.4 (106)](https://www.capterra.com/p/174384/Plaid/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/174384/Plaid/) [Persona](https://www.capterra.com/p/199701/Persona/) [4.9 (28)](https://www.capterra.com/p/199701/Persona/reviews/) Starting price $250.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/199701/Persona/) ## FAQs about Datakeen Overview ### What company size and specific industries is Datakeen built for? Datakeen is designed for companies that need to identify their customers, including banks, insurance providers, online gaming businesses, rental agencies, financial services firms, and public service organizations. The vendor description does not specify a company size, so the product appears suited to organizations across sizes in these sectors. Features and Usability ### What are the key features of Datakeen? Datakeen offers authentication and monitoring, plus identity and compliance features such as KYC compliance, AML compliance, identity verification, age verification, and liveness detection. It also includes fraud detection, data verification, OCR, real-time analytics, workflow automation, reporting, secure data storage, and third-party integrations. Getting Started and Support ### What training and onboarding options does Datakeen offer? Datakeen provides in-person training, live online sessions, and documentation. In-person training supports direct instruction with a trainer, live online sessions allow guided remote learning, and documentation gives teams written reference material for setup and product use. Getting Started and Support ### What customer support options does Datakeen offer? Datakeen provides email/help desk, FAQ/forum, phone support, and chat. These channels give users several ways to get help and find answers. No reviewer feedback is available to describe response speed, helpfulness, or common support frustrations. ## Features AI summary Based on 187 Text Mining reviews Capterra data shows that buyers of identity verification software rank the following features as their top priorities: - **Data Verification** (**65%** of reviewers rated this feature as critical) - **ID Scanning** (**74%**) - **Fraud Detection** (**64%**) Datakeen supports all three of the features reviewers value most: **Data Verification**, **ID Scanning**, and **Fraud Detection**. Together, these capabilities help businesses confirm user information, check identity documents more accurately, and spot suspicious activity earlier, allowing teams to reduce verification risk and make customer onboarding more efficient. Fraud Detection 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Identify and prevent suspicious activity Optical Character Recognition 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Ability to recognize printed or written text within digital images or scanned documents Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Address Validation Verifies and confirms the accuracy of an address Age Verification A way for institutions and businesses to check the age of their customers/clients. Datakeen 59 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Address Validation: Verifies and confirms the accuracy of an address - Age Verification: A way for institutions and businesses to check the age of their customers/clients. - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - AML Compliance: Anti-money laundering compliance helps businesses uncover suspicious financial activity - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Authentication: Verify the identity of users/devices to enable secure access - Background Screening: Researching and validating a person's criminal, educational, job or financial records - Biometrics: Identify or authenticate a person's identity through biological data such as fingerprints or facial patterns. - Commenting/Notes: Leave comments and notes on documents for others to view - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Consent Management: Manage user consent requests and documents - Customer Data Management: Searchable repository of information about clients - Customer Service: Provide a customer-facing app that enables customers to request rides from a taxi or limousine and communicate with taxi company managers. - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Extraction: Automatically retrieve and pull information from documents, websites, images, data sets, and other sources - Data Import/Export: Import and export data to and from software applications - Data Verification: Process of checking different types of data for accuracy to avoid errors or inconsistencies - Document Management: Store, manage, and track all electronic documents in a centralized location - Email Management: Manage, store and organize emails within the system or via third-party apps - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - Fraud Detection: Identify and prevent suspicious activity - ID Scanning: Scan and validate an ID barcode - Identity Verification: Validating the identity of an individual or entity through verification of personal information or credentials - Insights: Generates insights and reports from aggregated provider data to improve efficiencies and ready systems for audit - KYC Compliance: Verify the identity, suitability, and risks involved with maintaining a business relationship - Liveness Detection: Securely detect whether a user is a fake representation or a live human being. - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Campaigns: Allows for businesses to run a variety of different campaigns across different channels - Multiple Authentication Methods: Authenticate user identities through different methods such as ID cards, PINs, passwords, RFID, and biometrics - Negative Feedback Management: Identify, track, and respond to negative feedback - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Optical Character Recognition: Ability to recognize printed or written text within digital images or scanned documents - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Ratings/Reviews: Ratings/Reviews - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Response Management: Planning and managing of resources and procedures to mitigate the impact of events and incidents - Review Monitoring: Automatically monitor and receive alerts for any new online reviews - Review Notification: Notifies a business when a review is left - Review Request: Allows businesses to request reviews from their customers - Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties - Secure Data Storage: Securely stores data to prevent data loss or breaches - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - User Onboarding: Guide new users to understand and become proficient in using a product or service - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Features 5.0 (3) 5.0 Based on 3 reviews ## Pricing Value for money 5.0 (2) Value for money 5.0 (2) 5.0 Based on 2 reviews ## Support, customer service and training options Customer Service 4.5 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (2) 4.5 Based on 2 reviews ## User reviews Overall rating 5.0 Based on 3 reviews Filter by rating 5(3) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent GP Guillaume P. P.M.O Individual & Family Services ### "Réactif et performant" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 23, 2024 Pros Nous travaillons avec DATAKEEN depuis plusieurs mois pour la lecture automatique de RIB. Cons Aucun inconvénients marquants depuis que nous utilisons la solution Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Jean B. Directeur Général Délégué Insurance ### "Retour d'expérience d'une société d'assurance" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 January 19, 2024 Pros Capacité à améliorer la solution. Rapidité dans la prise en compte des retours Cons Produit comportant des pistes d'optimisation au démarrage. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. FC Fabien C. Chef de projet informatique Higher Education ### "API de reconnaissance de RIB" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 January 8, 2024 Pros Mise en place d'une API pour analyser et extraire les données des RIBs de nos clients. Solution qui colle parfaitement à nos besoins grâce à l'adaptabilité de Datakeen Très bons résultats sur l'extraction des données. Cons Stabilité de la solution suite à des maintenances ou des évolutions, mais le support reste réactif pour corriger les effets de bord. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.