# MDnet EHR Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is MDnet EHR the right Electronic Medical Records solution for you? Explore 53 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/10009831/Enable-Healthcare-EHR/reviews

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MDnet EHR

4.7 (53)

[View alternatives](https://www.capterra.com/p/10009831/Enable-Healthcare-EHR/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of MDnet EHR

Ease of use

4.6

Customer Service

4.8

## Pros and Cons in Reviews

ss

stefany s

ManagementMedical Practice, 2 - 10 employeesUsed the software for: 1-2 years.

“I like the fact that if you need help around the emr , customer service is great at helping you every step of the way ,.“

September 20, 2023

AV

Anjali V

Owner, MDHospital & Health Care, 2 - 10 employeesUsed the software for: More than 2 years.

“I am usually blamed for the reasons that the software does not work at the moment I am not able to access the prescriptions so my patients are suffering, it is unacceptable“

January 16, 2024

MC

Maggie C

Chief Operating OfficerMedical Practice, 51 - 200 employeesUsed the software for: More than 2 years.

“My overall experience with MDnet EHR has been positive. Whenever we have any issues, support and help us resolve the issues in a timely manner.“

October 31, 2023

AV

Anjali V

Owner, MDHospital & Health Care, 2 - 10 employeesUsed the software for: More than 2 years.

“There are other options such as practice, fusion and Kareo at a much lower price. Unless you have a huge practice with a high volume, this does not make sense.“

January 16, 2024

SM

Sureshkumar M

MDMedical Practice, 2 - 10 employeesUsed the software for: More than 2 years.

“My overall experience with MDnet EHR is great because it is very simple to navigate trhough encounters and claims.“

December 12, 2023

BD

Beth D

Office ManagerMedical Practice, 2 - 10 employeesUsed the software for: More than 2 years.

“Adding patient data into their charts is difficult, too many clicks.“

September 27, 2023

SN

Shahzinah N

Physician Hospital & Health Care, 2 - 10 employeesUsed the software for: More than 2 years.

“The EMR is user friendly and the support staff houses highly competent and professional members to handle administrative matters.“

September 26, 2023

SM

SALWA M

PHYSICIANMedical Practice, 2 - 10 employeesUsed the software for: More than 2 years.

“I DO NOT THINK THAT I GET THE MONEY WHICH IS APPROPRIATE TO THE SIZE OF MY PRACTICE, I NOTICED A CONSIDERABLE DROP IN MY INCOME LAST FEW YEARS “

November 1, 2023

## Showing most helpful reviews

Showing 1-25 of 53 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SN

Shahzinah N.  
Physician  
Hospital & Health Care  
Used the software for: 2+ years

### "Necessary Tool for Private Practice "

September 26, 2023

5.0

My experience with EHR has been overwhelmingly positive. The team I worked with were reliable, professional, meticulous and diligent.

Pros

The EHR support staff was essential in helping me maintain my day to day work flow. As a private practice physician, they gave me space to focus on the patient while making sure my practice ran seamlessly. The EMR is user friendly and the support staff houses highly competent and professional members to handle administrative matters. Highly recommend their service!

Cons

As with any new product, EHR takes time to learn and implement. However, once over the learning curve, it is a highly useful tool.

Review Source

SM

SALWA M.  
PHYSICIAN  
Medical Practice  
Used the software for: 2+ years

### "GOOD"

November 1, 2023

4.0

Pros

EASY TO USE HELP LINE IS EXCELLENT, SOLVE PROBLEMS ON SPOT.

Cons

\-HARD TO REACH A COUSTMER SERVICE REPRESENTATIVE TO SPEAK WITH, ALL THE TIME YOU HAVE A RECORDEDMESSAGE AND HARDLY SOMEONE GET BACK TO YOU -PATIENTS WHO HAVE INQUIRES ABOUT STATEMENTS THEY RECEIVED, KEEP CALLING THE BILLING NUMBER PROVIDED IN THE STATEMENT WITH NO ANSWER AND IF ANSWERING NOBODY PROVIDES A HELP. THEY KEEP RECEIVE STATMENTS AGAIN EVEN IF HAVE BEEN TOLD IT HAD BEEN TAKEN CARE OF. I HAVE CONCERN ABOUT THE FOLLOW UP OF REJECTED CLAIMS FROM THE INSURANCE COMPANY. I DO NOT THINK THAT I GET THE MONEY WHICH IS APPROPRIATE TO THE SIZE OF MY PRACTICE, I NOTICED A CONSIDERABLE DROP IN MY INCOME LAST FEW YEARS

Review Source

JP

Jennifer P.  
Receptionist  
Mental Health Care  
Used the software for: 6-12 months

### "EHR Review"

September 19, 2023

3.0

Overall it is good

Pros

Scheduling appointments is easy and reliable.

Cons

The calls to confirm appointments is not great.

Review Source

SC

Sarah C.  
Authorizations and claims specialist  
Medical Practice  
Used the software for: 2+ years

### "Sarah’s EHI review "

August 24, 2023

5.0

Pros

The patient records are my favorite feature. It’s the one part that we control and can add and eliminate folders as needed

Cons

Tech support can not always solve the problems quickly

Review Source

SD

Sudeep D.  
M.D.  
Hospital & Health Care  
Used the software for: 2+ years

### "Specialty High Volume Medical Practice"

December 8, 2023

5.0

Pros

The accessibility to patient charts as well as electronic medical results being stored in the patients record automatically from various lab sites.

Cons

There are many available features which cease to work when trying to use them.

Review Source

NF

Nina F.  
Practice Manager  
Medical Practice  
Used the software for: 2+ years

### "User friendly "

September 12, 2023

5.0

In a nut shell EHI is part of our office.

Pros

I like that you don't need much computer knowledge maneuver your way around EHI. When they notice a change in revenue they contact you and ask if there were any changes and/or will offer ideas to help improve the numbers.

Cons

No system is perfect. Minor glitches but as soon as you contact someone from support team the address the situation immediately.

Review Source

MA

Marisol A.  
President  
Medical Practice  
Used the software for: 2+ years

### "Satisfied "

October 22, 2023

5.0

Satisfying

Pros

Customer service and excellent quality service

Cons

Language, distance communication between us at times

Switched from

[NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)

Better service

Review Source

VA

Victor A.  
Practice Management/Consultant  
Medical Practice  
Used the software for: 2+ years

### "EHI review "

October 20, 2023

5.0

Complicated to maneuver initially thereafter easier once used to it.

Pros

Can be easy-to-use once a novice and then thereafter easier.

Cons

Billing cost has gone up in the past year and the add on costs

Review Source

PB

PRATIXA B.  
BILLING MANAGER  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "OFFICE MANAGER"

December 14, 2023

5.0

IT WAS GOOD EXPERIENCE WE SUGGEST FRIENDS AND FELLOW GROUP TO USE THIS EHR EMR

Pros

USER FRIENDLY EASY TO USE . CLAIM AND CHARGE CAPTURE ARE VERY EASY

Cons

SOME ADJUSTMENT IS DIFFICULT TO PROCESS IN EHR

Review Source

SL

Soledad L.  
Medical Assistant  
Accounting  
Used the software for: 2+ years

### "Medical Assistant "

August 24, 2023

5.0

I'm happy which used this application.

Pros

Is easier and simple for job. I'm use everyday

Cons

Is okay don't have problems. My favorite application.

Review Source

OR

Olusanya R.  
MD  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "EHI Review"

December 11, 2023

5.0

Pros

Ease of use and access to customer service when needed

Cons

I have not been using the charting as much as I want to because of my commitment to another EMR

Review Source

DL

Donald L.  
President  
Medical Practice  
Used the software for: 1-2 years

### "Easy transition from paper charts."

December 7, 2023

4.0

Pros

Particularly like the ease of e-prescribing.

Cons

At times chart review is faster with paper charts.

Review Source

PN

Prasuna N.  
Md  
Medical Practice  
Used the software for: 2+ years

### "Good"

September 15, 2023

5.0

Good

Pros

Whole team is pleasant service is excellent soft ware upgrading is prompt to meet my needs

Cons

Patient portal needs help difficult to get summary

Review Source

sS

stefany S.  
Management  
Medical Practice  
Used the software for: 1-2 years

### "simple , easy helpful customer service "

September 20, 2023

5.0

It has been a good experience , ive learn how to use the emr without any issues

Pros

I like the fact that if you need help around the emr , customer service is great at helping you every step of the way ,.

Cons

labs are not always uploaded in the emr , sometimes i have to go to the lab's website to look into pt's labs .

Review Source

eB

emilie B.  
Financial specialist  
Mental Health Care  
Used the software for: 6-12 months

### "My EHI Review"

September 21, 2023

4.0

Pros

I like Scheduling the most about Enable Hralthcare EHR

Cons

I dislike the billing of Enable Healthcare EHR

Review Source

JR

Jennifer R.  
Therapist  
Mental Health Care  
Used the software for: 6-12 months

### "Great Billing services"

September 19, 2023

5.0

Excellent

Pros

The customer service is prompt and accurate

Cons

The program could be more intuitive in how you navigate

Switched from

[TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/)

Cost and better platform

Review Source

BB

Benjamin B.  
Physician  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Physician"

August 16, 2023

4.0

Good

Pros

Customer service. For example I had some technical issue and \[sensitive content hidden\] promptly; using Ring Central to resolve it

Cons

Cost is great compared to the other electronic medical records

Review Source

SC

Sandra C.  
Accountant  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "MDnet EHR Review by SC"

April 20, 2026

5.0

It was a pleasure to work with \[sensitive content hidden\]. Both of them conducted themselves professionally at all times.

Pros

Staff was very responsive. I worked with \[sensitive content hidden\] and both of them were great to work with.

Cons

I really do not have anything negative to say about my experience working with your team. The two staff members that I dealt with were very professional.

Review Source

DH

Debi H.  
Office Administrator  
Medical Practice  
Used the software for: 2+ years

### "Office Administrator"

September 12, 2023

5.0

We were able to go EMR - The EHI Team - have all been great to work with - especially \[sensitive content hidden\] has been a blessing - No matter what is going on, he is always kind, curteous, and alway willing to help us - \[sensitive content hidden\] is a priceless go to person!

Pros

when registering a patient - tab, tab, tab the flow ability to fill in information needed - as in history

Cons

Needs critiqued ...1. on quick add screen, enable us to put in the group number or plan number2. have / (slashes) built in for birthday - like - (dashes) are for social security numbers3. doctor information should be available - hover over PCP and Referral Doc4. example - when you're in a patient's chart - and you want to go to patient's deposit - keep the existing patient's information - so you don't have to put in name, mrn, etc. in again - or ask, same patient?5. how to delete PCP ?

Reason for choosing MDnet EHR

We had good feedback from \[sensitive content hidden\] Office - as well as \[sensitive content hidden\] Office

Review Source

GK

Gregory K.  
CEO  
Mental Health Care  
Used the software for: 1-2 years

### "EHI Benefits"

September 25, 2023

4.0

The staff was helpful especially \[sensitive content hidden\]

Pros

The ease of writing a progress notes and the ease of billing

Cons

The learning curve when we started was difficult

Reason for choosing MDnet EHR

Spoke with \[sensitive content hidden\]

Review Source

IC

Ingrid C.  
Practice Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "Most affordable and reliable EMR"

August 24, 2023

5.0

I’ve been using it for over 10 years with no issues.

Pros

We easily transitioned from our old software to enable healthcare. What I liked most is that they were able to customize it to work for our needs.

Cons

Minor things. Nothing that I couldn’t live with.

Reason for choosing MDnet EHR

Pricing and very easy to use

Review Source

DP

Dhruv P.  
Internist/Owner  
Medical Practice  
Used the software for: 2+ years

### "Excellent EMR for small-medium practice"

August 9, 2023

4.0

Works very well for what we need. It is not overly complicated to use such as other EMRs such as Epic. Simplicity is important.

Pros

Customer service is excellent. If there is any issues I am often contacted by IT same day within few minutes. Most of my issues are resolved in timely manner.

Cons

The mobile app needs improvement for prescribing medications and reviewing patient charts. Also sometimes there is connectivity issues.

Reason for choosing MDnet EHR

We were referred from other practice that was using it.

Review Source

Response from Enable Healthcare

August 10, 2023

Thank you for your kind words, Dhruv We're glad you're happy with our MDnet EHR and that it's been helpful for your business. We strive to provide the best possible experience so you can be successful. Do you have any suggestions for improving our offering so you can make the most out of it? Share them at support@ehiehr.com or visit our website at https://ehiehr.com . Thanks for being such a great advocate for our product/service. P.S. If you ever need help, please don't hesitate to reach out; we're always here.

BV

Boris V.  
Chief medical officer  
Hospital & Health Care  
Used the software for: 2+ years

### "Excellent product maximised for charting efficiency with great customer service "

September 14, 2023

5.0

My business has been successful, at least in part due to EHI technology and customer service, and I am thankful

Pros

I particularly appreciate the speed with which I can make complete encounters using macros and ability to customise those macros fully. I also very much value the attentiveness and relationship focus of my account representative \[sensitive content hidden\] who makes me feel that the problems will be taken care of that. If he doesn’t know the answer, he will find it out, and that he cares about the well-being of my business and myself

Cons

The ICD code search is not nearly as rapid and precise as Google in this feature could use AI optimisation.

Review Source

AV

Anjali V.  
Owner, MD  
Hospital & Health Care  
Used the software for: 2+ years

### "Extremely disappointed "

January 16, 2024

2.0

Extremely unhappy. I am not able to reach anyone and now not able to send prescriptions for my patients who need them. It has been constant back-and-forth. There are other options such as practice, fusion and Kareo at a much lower price. Unless you have a huge practice with a high volume, this does not make sense.

Pros

They Initially promised us a very good deal as a start up however, they have increased their prices slowly overtime.

Cons

It is not user-friendly at all. There are several glitches every day. It is difficult to get in touch with people that can help. I am usually blamed for the reasons that the software does not work at the moment I am not able to access the prescriptions so my patients are suffering, it is unacceptable

Reason for choosing MDnet EHR

My former practice manager had a relationship with them as they were starting out.

Review Source

RA

Raji A.  
Medical Director  
Medical Practice  
Used the software for: 2+ years

### "Very efficient, revenue generating and transparent"

September 11, 2023

5.0

My overall experience has been excellent

Pros

They consistently explore avenues to enhance my revenue. They Identify gaps in my practice and advise me on how to improve them.

Cons

I will say I get a lot of calls to advise me on new products and partnerships that they have.

Reason for choosing MDnet EHR

Enable health combined an user friendly yet sophisticated EMR with an excellent billing service.The dashboard displayed how much billing was submitted, how much was paid and what is pending. All of this on the EMR dashboard, creating full trasnparency.

Review Source

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