# Communities Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Communities Software - reviews, pricing plans, popular comparisons to other Lead Generation products and more.

Source: https://www.capterra.com/p/10009845/Communities-ca

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# 

 Communities Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Communities

## What is Communities?

Communities is a real estate-first Experience Platform that helps agents attract, nurture, and convert leads—automatically. It combines AI assistants, predictive analytics, SMS campaigns, IDX websites, and human-powered follow-up to guide clients from “just browsing” to “ready to list.” Built to replace outdated CRMs and funnel hacks, Communities is for agents who want to win more listings by being known, liked, and trusted before the appointment. No forms. No lead rot. No chasing.

## What is Communities used for?

[Lead Generation](https://www.capterra.com/lead-generation-software/)

Overall rating

Based on 3 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

CA$69

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Communities?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://app.communitiescrm.com/platform/GLRa6k&name=Communities)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Communities

5.0 (3)

VS.

[4.5 (483)](https://www.capterra.com/p/207295/Seamless-AI/reviews/)

Starting Price

CA$69

Flat Rate, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (3)

Ease Of Use

4.5 (483)

Value For Money

5.0 (3)

Value For Money

4.3 (460)

Customer Service

5.0 (3)

Customer Service

4.3 (455)

## Communities alternatives

[4.5 (6,217)](https://www.capterra.com/p/171840/HubSpot-Marketing/reviews/)

Starting price

$15.00

Per User, Per Month

[4.3 (2,911)](https://www.capterra.com/p/31898/Constant-Contact/reviews/)

Starting price

$12.00

Per User, Per Month

Highest Rated

[Dripify](https://www.capterra.com/p/215082/Dripify/)

[4.7 (476)](https://www.capterra.com/p/215082/Dripify/reviews/)

Starting price

$39.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/215082/Dripify/)

[useArtemis](https://www.capterra.com/p/267486/useArtemis/)

[4.7 (171)](https://www.capterra.com/p/267486/useArtemis/reviews/)

Starting price

$29.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/267486/useArtemis/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Customizable Templates

4.7 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Pre-designed layouts that can be customized to match preferences and requirements

Real-Time Notifications

5.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Notifications that are delivered to users as soon as an event occurs

Campaign Management

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Email Management

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Manage, store and organize emails within the system or via third-party apps

Lead Segmentation

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Divide leads into buckets based on predefined criteria and routing rules

Third-Party Integrations

4.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Set up connections to third-party platforms to improve business processes

Communities 42 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Create and automatically send premade copy in response to customer messages

Track and interpret campaign performance metrics

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Plan and strategize marketing campaigns

Communicate using direct chat or messages within the system

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Process of dividing customers into groups based on common characteristics

Add customized logos and colors to align with company branding

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Send automated marketing emails based on user actions over a predetermined period

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Track delivered, received, and opened emails

Tracks metrics that provide insight into how a user interacts with any interface or product

Predefined actions automatically performed on the occurance of specific events

Use AI to generate content in the form of text, images, videos, etc.

Create landing pages or online forms designed to capture new leads and prospects

Automatically identify and save contact information of potential customers

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Engage with a lead throughout the sales process by actively providing information

Score a lead on their quality or likelihood to buy based on certain behaviors

Score a lead based on quality or likelihood to buy/convert based on predetermined criteria

Divide leads into buckets based on predefined criteria and routing rules

Ensure the authenticity of each lead by verifying their information, eliminating duplicate leads/contacts, etc.

Manage multiple campaigns in one system

Coordinate marketing efforts across channels (email, landing pages, social media, etc.)

Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.

Tools designed to streamline the process of lead generation and management for sales teams

Notifications that are delivered to users as soon as an event occurs

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Search and filter data across systems to locate required information by entering keywords or certain criteria

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Set up connections to third-party platforms to improve business processes

Web form that allows users to enter data that is sent and processed for different reasons

Get Advice

We can help you find the software with the features you need.

Features

5.0 (3)

5.0

Based on 3 reviews

## Pricing

Value for money

5.0 (3)

Free Trial

CRM Plan – Get the foundations right

CA$69.00

Flat Rate,Per Month

Growth Plan — Start generating real demand

CA$169.00

Flat Rate,Per Month

Managed Plan — Serious growth, done-for-you

CA$699.00

Flat Rate,Per Month

Whiteglove Plan — Built for top producers

CA$2,500

Flat Rate,Per Month

Value for money

5.0 (3)

5.0

Based on 3 reviews

## Integrations

[

Zapier](https://www.capterra.com/p/130182/Zapier/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (3)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (3)

5.0

Based on 3 reviews

## User reviews

Overall rating

5.0

Based on 3 reviews

Filter by rating

5(3)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

SS

Scott S.

Broker

Real Estate

### "A Reliable Lead Generation Platform That Keeps Getting Better"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 10, 2025

Very Good Lead generation app and CRM. Have been using it for many years already and will keep working with it.

Pros

quality of leads, CRM getting better and better, more built in marketing tool with CRM. Easy to use. Save me a lot of time.

Cons

There are still small bugs here and there, and the CRM could be a bit more convenient to use. I’d love to see the SMS nurturing feature automatically switch on and off based on my response availability.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Real Estate Agent

Real Estate

### "Are you prepared to unlock the next level of success?"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 3, 2025

If you’re seeking a true competitive edge, this platform delivers unmatched support for every stage of your real estate business.

Pros

Communities is a comprehensive, all-in-one platform designed for real estate professionals. From lead generation and CRM to marketing and business management, it gives you the tools to grow and streamline your business. It’s powerful, effective, and built to deliver results. If you’re in real estate, this is a platform you can’t afford to overlook—you’ll be glad you tried it!

Cons

Why wasn’t this available sooner?! On a serious note, every real estate professional should give this a try—especially those looking to strengthen and expand their sphere of influence.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AS

Alexandro S.

realtor

Real Estate

### "Great Lead Gen"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 23, 2025

I have \[sensitive content hidden\] as my support and he has been amazing in helping me with CRM and how to utilize it to its potential. always helpful and available.

Pros

I am always getting quality leads, phones numbers and names as well as emails are always valid. easy to use CRM.

Cons

When i manually put a lead in the system and that leads calls me., it is input by the system again generating a second lead (duplicate)

Switched from

[Follow Up Boss](https://www.capterra.com/p/130020/Follow-Up-Boss/)

it has much better features and easy to use.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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