--- title: "Communities Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Communities Software - reviews, pricing plans, popular comparisons to other Real Estate CRM products and more." source_url: "https://www.capterra.com/p/10009845/Communities-ca/" page_type: "product" language: "en" --- # Communities Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Communities ## What is Communities? Communities is a real estate-first Experience Platform that helps agents attract, nurture, and convert leads—automatically. It combines AI assistants, predictive analytics, SMS campaigns, IDX websites, and human-powered follow-up to guide clients from “just browsing” to “ready to list.” Built to replace outdated CRMs and funnel hacks, Communities is for agents who want to win more listings by being known, liked, and trusted before the appointment. No forms. No lead rot. No chasing. ## What is Communities used for? [Lead Generation](https://www.capterra.com/lead-generation-software/)[Real Estate CRM](https://www.capterra.com/real-estate-crm-software/) Top alternative Featured Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price CA$69 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Communities?[Manage this product listing](https://www.g2.com/products/communities/claim_requests/new?auto=true) ## Communities Overview Updated September 2026 AI summary Communities is a cloud-based lead generation solution for small businesses, particularly those in real estate, offering CRM, campaign management, lead capture, and nurturing tools. It supports email marketing, drip campaigns, landing pages, and segmentation, and connects to a wide range of third-party tools via Zapier. Its features enable efficient prospect tracking and pipeline management across multiple channels. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Communities 5.0 (4) VS. [4.4 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting Price CA$69 Flat Rate, Per Month Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (4) Ease Of Use 4.0 (590) Value For Money 5.0 (4) Value For Money 4.0 (563) Customer Service 5.0 (4) Customer Service 4.1 (558) ## Communities alternatives [4.3 (716)](https://www.capterra.com/p/75130/Marketo-Lead-Management/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.3 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [Seamless](https://www.capterra.com/p/207295/Seamless-AI/) [4.5 (590)](https://www.capterra.com/p/207295/Seamless-AI/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/207295/Seamless-AI/) Highest Rated [useArtemis](https://www.capterra.com/p/267486/useArtemis/) [4.7 (171)](https://www.capterra.com/p/267486/useArtemis/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/267486/useArtemis/) ## FAQs about Communities Overview ### What company size and specific industries is Communities built for? Communities is designed for real estate professionals, including solo agents, teams, and brokerages of any size. It fits the real estate sector specifically and is aimed at organizations that want to grow through trust-driven automation rather than relying on cold calls or traditional CRM-heavy workflows. Features and Usability ### What are the key features of Communities? Communities offers CRM and contact management, plus lead management, lead scoring, and lead nurturing for prospect tracking. It also includes email marketing, drip campaigns, autoresponders, and campaign segmentation, along with landing pages, web forms, campaign analytics, reporting & statistics, and alerts/notifications. Integrations ### Which third-party tools and platforms does Communities integrate with? Communities integrates with Zapier, connecting to many other third-party apps through automated workflows. This makes it possible to link Communities with tools across communication, CRM, and productivity stacks without needing a long list of native point-to-point integrations. Getting Started and Support ### What training and onboarding options does Communities offer? Communities provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided learning, while documentation offers written reference material and videos provide self-paced walkthroughs for reviewing features and setup steps. Getting Started and Support ### What customer support options does Communities offer? Communities provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. Support materials are organized for self-service and direct contact, giving users multiple ways to seek help. No reviewer feedback about support quality is available to describe response times, helpfulness, or common frustrations. ## Features AI summary Based on 6,570 Real Estate CRM reviews Capterra data shows that buyers of lead generation software rank the following features as their top priorities: - **Search/Filter** (**44%** of reviewers rated this feature as critical) - **Lead Capture** (**50%**) - **Lead Management** (**42%**) Communities supports all three of the features reviewers rate most highly: **Search/Filter**, **Lead Capture**, and **Lead Management**. Together, these capabilities help businesses find the right prospects faster, collect lead information efficiently, and keep follow-up activity organized, allowing teams to manage the lead pipeline more effectively from first contact through conversion. Customizable Templates 4.8 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Pre-designed layouts that can be customized to match preferences and requirements Real-Time Notifications 5.0 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Notifications that are delivered to users as soon as an event occurs Lead Segmentation 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Divide leads into buckets based on predefined criteria and routing rules Third-Party Integrations 4.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes Campaign Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Email Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Manage, store and organize emails within the system or via third-party apps Communities 43 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Autoresponders: Create and automatically send premade copy in response to customer messages - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Planning: Plan and strategize marketing campaigns - Campaign Segmentation: Group campaigns by project, client, or campaign for better management. - Chat/Messaging: Communicate using direct chat or messages within the system - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Conversion Tracking: Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Drip Campaigns: Send automated marketing emails based on user actions over a predetermined period - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Tracking: Track delivered, received, and opened emails - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Landing Pages/Web Forms: Create landing pages or online forms designed to capture new leads and prospects - Lead Capture: Automatically identify and save contact information of potential customers - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Nurturing: Engage with a lead throughout the sales process by actively providing information - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Lead Scoring: Score a lead based on quality or likelihood to buy/convert based on predetermined criteria - Lead Segmentation: Divide leads into buckets based on predefined criteria and routing rules - Lead Verification/Validation: Ensure the authenticity of each lead by verifying their information, eliminating duplicate leads/contacts, etc. - Multi-Campaign: Manage multiple campaigns in one system - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. - Prospecting Tools: Tools designed to streamline the process of lead generation and management for sales teams - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Web Forms: Web form that allows users to enter data that is sent and processed for different reasons --- Get Advice We can help you find the software with the features you need. Features 4.8 (4) 4.8 Based on 4 reviews ## Pricing Value for money 5.0 (4) Free Trial CRM Plan – Get the foundations right CA$69.00 Flat Rate,Per Month Growth Plan — Start generating real demand CA$169.00 Flat Rate,Per Month Managed Plan — Serious growth, done-for-you CA$699.00 Flat Rate,Per Month Whiteglove Plan — Built for top producers CA$2,500 Flat Rate,Per Month Value for money 5.0 (4) 5.0 Based on 4 reviews ## Integrations [ Zapier](https://www.capterra.com/p/130182/Zapier/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (4) 5.0 Based on 4 reviews ## User reviews Overall rating 5.0 Based on 4 reviews Filter by rating 5(4) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent SJ Steve J. Sales Representative Real Estate ### "Communitiesxp works well for me. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 29, 2026 Solid company. Great hands on customer service. All in one real estate platform. I dont need to use anything else. Pros Easy to use not confusing. Have full seller kits to help out with my current clients which is a nice touch. Cons I wish I could track my actual transactions and commissions like a few other platforms i have used in the past. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SS Scott S. Broker Real Estate ### "A Reliable Lead Generation Platform That Keeps Getting Better" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 10, 2025 Very Good Lead generation app and CRM. Have been using it for many years already and will keep working with it. Pros quality of leads, CRM getting better and better, more built in marketing tool with CRM. Easy to use. Save me a lot of time. Cons There are still small bugs here and there, and the CRM could be a bit more convenient to use. I’d love to see the SMS nurturing feature automatically switch on and off based on my response availability. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Real Estate Agent Real Estate ### "Are you prepared to unlock the next level of success?" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 3, 2025 If you’re seeking a true competitive edge, this platform delivers unmatched support for every stage of your real estate business. Pros Communities is a comprehensive, all-in-one platform designed for real estate professionals. From lead generation and CRM to marketing and business management, it gives you the tools to grow and streamline your business. It’s powerful, effective, and built to deliver results. If you’re in real estate, this is a platform you can’t afford to overlook—you’ll be glad you tried it! Cons Why wasn’t this available sooner?! On a serious note, every real estate professional should give this a try—especially those looking to strengthen and expand their sphere of influence. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AS Alexandro S. realtor Real Estate ### "Great Lead Gen" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 23, 2025 I have \[sensitive content hidden\] as my support and he has been amazing in helping me with CRM and how to utilize it to its potential. always helpful and available. Pros I am always getting quality leads, phones numbers and names as well as emails are always valid. easy to use CRM. Cons When i manually put a lead in the system and that leads calls me., it is input by the system again generating a second lead (duplicate) Switched from [Follow Up Boss](https://www.capterra.com/p/130020/Follow-Up-Boss/) it has much better features and easy to use. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. 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