---
title: "Dashworks Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Dashworks Software - reviews, pricing plans, popular comparisons to other Conversational AI Platform products and more."
source_url: "https://www.capterra.com/p/10009856/Dashworks/"
page_type: "product"
language: "en"
---

# 

 Dashworks Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 17, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Dashworks

## What is Dashworks?

Dashworks is a cloud-based AI assistant that connects to 50+ workplace apps, such as Slack, Google Drive, Confluence, Jira, and Salesforce, to answer employee questions in natural language without requiring data indexing. Businesses use Dashworks to reduce time spent searching across fragmented tools. Employees, support agents, and sales teams can ask questions and receive source-linked answers drawn from company knowledge bases, historical tickets, wikis, and documents. Core features include custom AI bots per team, workflow prompt templates, a Deep Research mode for multi-step analytical reports, a Slackbot, a Chrome extension, admin analytics, multilingual support, SSO, SCIM, and API access. Dashworks is best suited for small to midsize businesses and mid-market companies across technology, sales, customer support, HR, marketing, legal, and data analytics functions.

## What is Dashworks used for?

[Enterprise Search](https://www.capterra.com/enterprise-search-software/)[Knowledge Management](https://www.capterra.com/knowledge-management-software/)[Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/)

Recognitions

Shortlist

Top alternative

Featured

Overall rating

Based on 39 user reviews

Reviews sentiment

Positive

92%

Neutral

5%

Negative

3%

Starting price

$12

Per User, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

-   Knowledge Management / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Dashworks?[Manage this product listing](https://www.g2.com/products/dashworks/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Dashworks

4.3 (39)

VS.

[4.6 (38)](https://www.capterra.com/p/176777/Happeo/reviews/)

Starting Price

$12

Per User, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (39)

Ease Of Use

4.6 (93)

Value For Money

4.5 (23)

Value For Money

4.5 (68)

Customer Service

4.7 (31)

Customer Service

4.6 (86)

## Dashworks alternatives

[LogicalDOC](https://www.capterra.com/p/100251/LogicalDOC/)

[4.5 (93)](https://www.capterra.com/p/100251/LogicalDOC/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/100251/LogicalDOC/)

[Knowliah](https://www.capterra.com/p/187404/Knowliah/)

[3.9 (16)](https://www.capterra.com/p/187404/Knowliah/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

69%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/187404/Knowliah/)

[Slack](https://www.capterra.com/p/135003/Slack/)

[4.7 (24,209)](https://www.capterra.com/p/135003/Slack/reviews/)

Starting price

$8.75

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/135003/Slack/)

Highest Rated

[Guru](https://www.capterra.com/p/224830/Guru/)

[4.8 (640)](https://www.capterra.com/p/224830/Guru/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/224830/Guru/)

[View all alternatives](https://www.capterra.com/p/10009856/Dashworks/alternatives/)

## FAQs about Dashworks

Overview

### Which roles and teams benefit most from Dashworks?

Dashworks is most used by AI data trainers, software engineers, customer success teams, and knowledge or IT leaders who need fast access to scattered company information. Operations and service roles use it to answer questions quickly, while managers and strategists rely on it to improve onboarding, documentation search, and cross-team productivity.

Answer based on 39 reviews

Overview

### What company size and industries is Dashworks built for?

Dashworks is built for companies with 30-3,000 employees, with strongest use among enterprises at 41%, followed by small businesses at 36%. It serves Information Technology and Services most often at 18%, with Consumer Services and Financial Services each at 10%, and is commonly used for enterprise search.

Answer based on 39 reviews

Features and Usability

### What are the key features of Dashworks?

Dashworks offers indexing, knowledge base management, and multiple data sources for organizing company information. Search features include full text search, fuzzy search, semantic search, natural language search, faceted search/filtering, and query suggestions. It also includes access controls/permissions, single sign on, third-party integrations, and reporting & statistics.

Integrations

### Which third-party tools and platforms does Dashworks integrate with?

Dashworks integrates with 10 third-party tools, with reviewer-confirmed connections to Slack, Notion, Gmail, and Asana. Its catalog also includes Microsoft Teams, Jira, Confluence, Dropbox, OneDrive, and Google Workspace apps such as Google Calendar, Google Docs, and Google Sheets for communication, knowledge, and file access.

Answer based on 16 reviews

Getting Started and Support

### What training and onboarding options does Dashworks offer?

Dashworks provides live online training, webinars, and documentation to help teams get started. Live online sessions support guided setup and direct instruction, webinars offer scheduled training presentations, and documentation gives written reference material for self-paced learning and feature lookup.

Answer based on 2 reviews

Getting Started and Support

### What customer support options does Dashworks offer?

Dashworks provides email/help desk, FAQ/forum, knowledge base, and chat support. These channels give users direct help, self-service guidance, and a place to find common answers. No reviewer feedback about support experience is available, so support quality, response times, and helpfulness cannot be assessed here.

## Features

AI summary

Based on 218 Conversational AI Platform reviews

Capterra data shows that buyers of enterprise search software rank the following features as their top priorities:

-   **Natural Language Search** (**45%** of reviewers rated this feature as critical)
-   **Search/Filter** (**45%**)
-   **Full Text Search** (**47%**)

Dashworks supports all three features that reviewers rate most highly: **Natural Language Search**, **Search/Filter**, and **Full Text Search**. Together, these capabilities help businesses find information faster, narrow results more accurately, and search across content in greater depth, allowing teams to access the knowledge they need with less manual effort.

Natural Language Search

4.5 (12)

108.33% of 12 reviewers that rated this feature as important or highly important

Ability to interact with the application using human languages such as English

Search/Filter

4.3 (19)

100.00% of 19 reviewers that rated this feature as important or highly important

Search and filter data across systems to locate required information by entering keywords or certain criteria

Full Text Search

4.2 (24)

100.00% of 24 reviewers that rated this feature as important or highly important

Search for specific words or phrases within a document or database

Third-Party Integrations

4.3 (20)

95.00% of 20 reviewers that rated this feature as important or highly important

Set up connections to third-party platforms to improve business processes

AI/Machine Learning

4.2 (13)

92.31% of 13 reviewers that rated this feature as important or highly important

Software program that continuously adjusts its behavior based on observed data

Access Controls/Permissions

4.5 (11)

100.00% of 11 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Dashworks 14 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data
- Faceted Search/Filtering: Faceted Search/Filtering
- For Enterprises: Designed for large businesses
- Full Text Search: Search for specific words or phrases within a document or database
- Indexing: Compile and organize data into specific metrics
- Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support
- Multiple Data Sources: Allows users to manage data from a number of sources
- Natural Language Search: Ability to interact with the application using human languages such as English
- Query Suggestions: See options for potential search queries within the system
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Single Sign On: Allow users to access multiple services after entering their login credentials once
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes

---

Get Advice

We can help you find the software with the features you need.

Features

4.3 (39)

4.3

Based on 39 reviews

## Pricing

Value for money

4.5 (23)

Free Trial

[View pricing plan details](https://www.capterra.com/p/10009856/Dashworks/pricing/)

Team Plan

$12.00

Per User,Per Month

Enterprise Plan

Custom quote available

Value for money

4.5 (23)

4.5

Based on 23 reviews

## Integrations

[

Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[

Slack](https://www.capterra.com/p/135003/Slack/)[

Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[

Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[

Jira](https://www.capterra.com/p/19319/JIRA/)[

Asana](https://www.capterra.com/p/184581/Asana-PM/)[

Gmail](https://www.capterra.com/p/202338/Gmail/)[

Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (31)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (31)

4.7

Based on 31 reviews

## User reviews

Overall rating

4.3

Based on 39 reviews

Filter by rating

5(17)

4(19)

3(2)

2(1)

1(0)

Mentioned topic

Sorted by most recent

YN

Yabets N.

Ai Data Trainer

Computer Software

### "Very Convenient"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 15, 2023

Pros

it is very easy to use and the Ai functions well within reason. it also provides a reference which makes it easy to find the source of the information. it easily integrates with slack

Cons

I wish there was a way to choose which Slack channels Dashworks gathers information from and which ones to ignore. It would also be helpful to have the ability to set a specific time range for retrieving the information.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

November 2, 2023

Hey Yabets! We're glad you're finding Dashworks convenient and easy to use. Your Slack suggestion is a great idea. We'll certainly consider these features as we continue to refine Dashworks. If you have any more thoughts or need assistance, feel free to email us. Thanks for your valuable feedback!

Ashley W.

Advanced AI Data Trainer

Information Technology and Services

### "Awesome product! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 13, 2023

Pros

It’s versatility to go from topic to topic and understand how to do my job better

Cons

It’s inability to suggest feedback on how to improve the app

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

November 2, 2023

So glad to hear you're enjoying the versatility of Dashworks, Ashley! We're always looking for ways to improve, so if you have any suggestions or feedback, don't hesitate to email us at support@dashworks.ai. Your insights would be invaluable in making Dashworks even better. Thanks for the review!

CG

Christian G.

Financial Controller

Financial Services

### "Dashworks AI"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

October 13, 2023

Pros

I like most the fact that you could search internally between different apps and software. This helps to be more efficient.

Cons

Nothing as it is a useful tool to obtain the right information in a short period of time.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

November 2, 2023

Hey Christian, awesome to know Dash AI is helping you navigate through your searches and stay efficient. If there's ever anything you need or any ideas you have, we're just a message away. Thanks for the shout-out!

MT

Musa T.

Advanced Ai Data Trainer

Information Technology and Services

### "Musa Tintamei"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 13, 2023

My overall experience with Dashworks has been very positive so far. It's made a huge difference in being able to find information quickly and easily across our company's knowledge, especially with its natural language search. I also appreciate the access controls to ensure security. The onboarding was smooth and I was up and running with Dashworks in no time. I'm excited to continue using it more in my daily work to boost productivity and tap into our collective knowledge. Some enhancements to its integrations would make Dashworks even more valuable long-term. But even as-is, it's an amazing tool for knowledge management.

Pros

What I liked most about Dashworks is its powerful natural language search capabilities. I can ask questions in plain English and it understands my intent, retrieves the most relevant information from across our knowledge sources, and delivers quick answers. This saves me so much time compared to digging through multiple apps and sites manually.

Cons

One thing I didn't love about Dashworks was some limitations with its integrations to our proprietary homegrown systems. While it integrated well out-of-the-box with popular apps like Slack and Salesforce, getting it to sync with our internal custom database required extra IT work. I'd like to see more flexible integration options in the future.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

November 2, 2023

Hey Musa, thank you for sharing your experience with Dashworks—we're glad it's saving you valuable time. We appreciate your insights on integration with custom systems, and we'll keep your suggestion for more flexible options in mind as we continue to evolve our platform. We're excited to be a part of your daily work and look forward to growing with your feedback!

PB

Peter B.

Customer Success Manager

Financial Services

### "Dashworks review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

October 12, 2023

Pros

Very easy to access important company info.

Cons

Occasionally, wrong information was provided.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

November 2, 2023

Hey Peter, it's great to know you're finding company info easily with Dashworks. If there's ever a mix-up with the information provided, our Customer Success team is on standby to help you with strategies for more accurate retrieval. We also value your feedback on how we can improve, so please don't hesitate to reach out.

DB

Denise B.

Senior Product Manager

Financial Services

### "Great tool for internal search"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 12, 2023

Pros

Integrated with all knowledge databases in my company. Gmail, Notion, Slack, Asana. It is very easy to find what I need, and get context about company issues.

Cons

It could be integrated with additional apps, such as Gong, Gihub and Hubspot.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

November 2, 2023

Happy to hear you're finding what you need with Dashworks' integrations, Denise! And you'll be pleased to know that GitHub and HubSpot are already part of our suite. Enjoy the seamless search-- and if there's more you'd like to see, we're here for you!

VD

Vanessa D.

Sales Leader

Restaurants

### "Dashworks Works!"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

October 12, 2023

Overall, it is continuously improving which I've enjoyed! Mostly easy to search through docs and slack, and links out all documentation in a nice format.

Pros

Dashworks works for me in the sense that I can "google" search at my own company, essentially giving me a blend of Chat GPT with insider company knowledge and Google. It's pretty good at finding docs in Notion, Slack, Email, Google Drive that are relevant with easy AI. I got it going pretty quick, and it integrates and is now my Chrome homepage.

Cons

Your keyword search needs to match exactly what is in Notion, Slack or Gmail. Sometimes this can be hard to find because of naming issues.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

November 2, 2023

Vanessa, it's amazing to hear that Dashworks is serving as your personal company 'Google'! If you're encountering any hiccups with keyword searches, our Customer Success team is here to help refine your search strategies. We're also here to help you explore other powerful features beyond enterprise search. Let's connect anytime!

CM

Claire M.

Customer success manager

Financial Services

### "Great tool!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 12, 2023

Pros

The tool i reheated nicely in slack and results are quick!

Cons

I’d like it to integrate with more tools.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

November 2, 2023

Awesome to hear you're enjoying the speedy results with Dashworks in Slack, Claire! We're always looking to expand our integration list and would love to hear which tools you're interested in. Please reach out at support@dashworks.ai to let us know your top picks for integration, and we'll get to work on it. Thanks for helping us grow!

BP

Brandon P.

Consultant/Manager

Information Services

### "Dash AI is a Game Changer!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 25, 2023

Pros

The ability to summarize documents, pull information from several different sources, and provide links to the sources is great. I've been able to trim down the amount of time it takes me to create content or pull out details from documents.

Cons

It provides the answer that it thinks is the best when you may be looking for something else. This is where the traditional search is nice because you can skip over the first few recommendations and get to the one that best fits your needs.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

November 2, 2023

Hi Brandon, it made our day to hear Dash AI is a game-changer for you! If you're finding the top answers aren't hitting the mark, our Customer Success team is on standby to help optimize your prompts for more accurate results. Thank you for your feedback, and we're here to help with any hurdles you encounter!

SA

Stewart A.

Director of Knowledge Management

Industrial Automation

### "Dashworks AI works where the search failed"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

August 21, 2023

Pros

The AI feature is the biggest part that has helped me do my job

Cons

Its more about the general sphere of how different it is to find something on the internet vs in my company. Finding things in any company is very challenging because of default access permissions

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/10009856/Dashworks/reviews/)

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.