# Dashworks Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Dashworks the right Enterprise Search solution for you? Explore 39 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/10009856/Dashworks/reviews --- Dashworks 4.3 (39) [View alternatives](https://www.capterra.com/p/10009856/Dashworks/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Dashworks Ease of use 4.5 Customer Service 4.7 ## Pros and Cons in Reviews Carolina L ESG CoordinatorCivic & Social Organization, 51 - 200 employeesUsed the software for: 6-12 months. “With its intuitive interface and powerful filtering options for various file types like spreadsheets, presentations, documents, images, and PDFs, it has become an indispensable part of my daily workflow.“ August 1, 2023 MF Malcolm F Development SpecialistMental Health Care, 11 - 50 employeesUsed the software for: 6-12 months. “I've asked it basic questions about our annual budget and other information that I know is in our range of documents or even emails, but it has a hard time making sense of my questions.“ August 15, 2023 FG Francesca G Operations Manager, Strategic ProjectsManagement Consulting, 11 - 50 employeesUsed the software for: Less than 6 months. “What we like most about Dashworks is that it integrates and indexes from the majority of the applications that we use most frequently.“ August 21, 2023 KI Konstantinos I Digital StrategistNon-Profit Organization Management, 201 - 500 employeesUsed the software for: 1-2 years. “It integrates different sources of truth in one place, making knowledge search easier than ever.“ August 1, 2023 ds dharma s IT Admin ExecutiveFood & Beverages, 5,001 - 10,000 employeesUsed the software for: Less than 6 months. “searching methods and easy to use and then shows relavent queries with quick,daskwork it better to more efficiency“ August 2, 2023 ## Showing most helpful reviews Showing 1-25 of 39 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Abhishek R. Software Engineer Internet Used the software for: 6-12 months ### "Great tool for productivity " August 21, 2023 4.0 Pros Search capability across gmail, docs, atlassian,… Cons The UI, the UI can be improved, currently it looks bland Review Source Response from Dashworks Technologies November 2, 2023 Hey Abhishek, we're happy to hear that Dashworks' search capabilities has been boosting productivity! On the UI front, we've made some exciting improvements over the past few months to enhance aesthetics and user experience. We'd love to hear any suggestions you have for further improvements. Thanks for helping us get better! MT Musa T. Advanced Ai Data Trainer Information Technology and Services Used the software for: Less than 6 months ### "Musa Tintamei" October 13, 2023 5.0 My overall experience with Dashworks has been very positive so far. It's made a huge difference in being able to find information quickly and easily across our company's knowledge, especially with its natural language search. I also appreciate the access controls to ensure security. The onboarding was smooth and I was up and running with Dashworks in no time. I'm excited to continue using it more in my daily work to boost productivity and tap into our collective knowledge. Some enhancements to its integrations would make Dashworks even more valuable long-term. But even as-is, it's an amazing tool for knowledge management. Pros What I liked most about Dashworks is its powerful natural language search capabilities. I can ask questions in plain English and it understands my intent, retrieves the most relevant information from across our knowledge sources, and delivers quick answers. This saves me so much time compared to digging through multiple apps and sites manually. Cons One thing I didn't love about Dashworks was some limitations with its integrations to our proprietary homegrown systems. While it integrated well out-of-the-box with popular apps like Slack and Salesforce, getting it to sync with our internal custom database required extra IT work. I'd like to see more flexible integration options in the future. Review Source Response from Dashworks Technologies November 2, 2023 Hey Musa, thank you for sharing your experience with Dashworks—we're glad it's saving you valuable time. We appreciate your insights on integration with custom systems, and we'll keep your suggestion for more flexible options in mind as we continue to evolve our platform. We're excited to be a part of your daily work and look forward to growing with your feedback! SC Sophy C. Office Manager Professional Training & Coaching Used the software for: Less than 6 months ### "Great starting product, but needs some refinement" August 8, 2023 3.0 Dashworks has definitely been helpful. It saves time on emails and in searching for certain folders. It is able to fit into my personal workflow very well. That said, it feels like a new product still and I think some refinement would go a long way. They have been very receptive of our feedback though so I see a lot of progress all the time. Pros The amount of integrations they have is useful. I would say this is probably one of the strongest aspects is that it can search through multiple tools that we use. Cons I think that Dashworks gives you a great starting point, but I have been needing to go through and double check the information to make sure it is accurate. We are still building out the platform and trying to organize our details a bit better. Alternatives considered [Glean](https://www.capterra.com/p/253537/Glean/)[Happeo](https://www.capterra.com/p/176777/Happeo/) Reason for choosing Dashworks They had a Dropbox integration. Their price was also fair and their support/account team has been phenomenal in getting up prepared for launch. Review Source Response from Dashworks Technologies November 2, 2023 Hi Sophy, we're really glad to hear that Dashworks' integrations are making a difference in your day-to-day work! Thanks for pointing out the areas we can improve on; we're on it and appreciate your patience as we fine-tune things. Your feedback is super important to us, and we're here to make sure Dashworks fits just right into your workflow. Thanks for being part of our journey! SC Shane C. Sr Scientific Consultant Information Technology and Services Used the software for: 6-12 months ### "Daskworks Integration into the daily workflow" August 8, 2023 5.0 Pros The ability to gain insight from all of the various tools and data repositories we use is invaluable. We use over half the integrations that Dashworks provides. The tool is straightforward to use, and to be able to almost converse with it makes the experience very enjoyable. The customer relations team is also great! They are very keen to listen to their customer's needs and experiences to make the product better! Cons I hope that the integrations continue to be expanded. There are definitely tools that we use that are not on the integration list which I can only assume is the same for other customers. Review Source Response from Dashworks Technologies November 2, 2023 Hi Shane, we're so happy to hear you're enjoying the Dashworks experience! We're eager to expand our integrations to suit your needs even better. Could you share which specific tools you'd like to see integrated? We're all ears at support@dashworks.com. Thanks for being a fantastic part of the Dashworks community, and here's to making your experience even better! VR Verified Reviewer ESG Coordinator Civic & Social Organization Used the software for: 6-12 months ### "Using everyday" August 1, 2023 5.0 Pros Dashworks is my ultimate go-to tool for effortlessly searching emails, Slack conversations, and Google Drive files. With its intuitive interface and powerful filtering options for various file types like spreadsheets, presentations, documents, images, and PDFs, it has become an indispensable part of my daily workflow. This game-changer saves me precious time and enhances collaboration, making my work journey a breeze. Highly recommended for anyone seeking a productive boost! Cons I believe that sometimes Dashworks is not accurate in bringing the desired search results, and I need to use more keywords. Review Source Response from Dashworks Technologies November 2, 2023 We are over the moon to hear about your fantastic experience with Dashworks! 🌟 It's great to know that our tool has become an indispensable part of your daily workflow. By the way, Dashworks is more than just a search tool. We would love to help you discover all its potential uses as an AI knowledge assistant and we can also better guide you on how to get the exact results you want every time you search. BP Brandon P. Consultant/Manager Information Services Used the software for: 6-12 months ### "Dash AI is a Game Changer!" August 25, 2023 5.0 Pros The ability to summarize documents, pull information from several different sources, and provide links to the sources is great. I've been able to trim down the amount of time it takes me to create content or pull out details from documents. Cons It provides the answer that it thinks is the best when you may be looking for something else. This is where the traditional search is nice because you can skip over the first few recommendations and get to the one that best fits your needs. Review Source Response from Dashworks Technologies November 2, 2023 Hi Brandon, it made our day to hear Dash AI is a game-changer for you! If you're finding the top answers aren't hitting the mark, our Customer Success team is on standby to help optimize your prompts for more accurate results. Thank you for your feedback, and we're here to help with any hurdles you encounter! VD Vanessa D. Sales Leader Restaurants Used the software for: Less than 6 months ### "Dashworks Works!" October 12, 2023 4.0 Overall, it is continuously improving which I've enjoyed! Mostly easy to search through docs and slack, and links out all documentation in a nice format. Pros Dashworks works for me in the sense that I can "google" search at my own company, essentially giving me a blend of Chat GPT with insider company knowledge and Google. It's pretty good at finding docs in Notion, Slack, Email, Google Drive that are relevant with easy AI. I got it going pretty quick, and it integrates and is now my Chrome homepage. Cons Your keyword search needs to match exactly what is in Notion, Slack or Gmail. Sometimes this can be hard to find because of naming issues. Review Source Response from Dashworks Technologies November 2, 2023 Vanessa, it's amazing to hear that Dashworks is serving as your personal company 'Google'! If you're encountering any hiccups with keyword searches, our Customer Success team is here to help refine your search strategies. We're also here to help you explore other powerful features beyond enterprise search. Let's connect anytime! FG Francesca G. Operations Manager, Strategic Projects Management Consulting Used the software for: Less than 6 months ### "AI Powered Search & Great Team" August 21, 2023 4.0 Overall, it's been super positive. We're grateful for the team's thoroughness and desire to continue to improve the product. They're very attentive to our needs and detail-oriented, really trying to understand our organization's use cases. Pros What we like most about Dashworks is that it integrates and indexes from the majority of the applications that we use most frequently. We have a lot of data living in numerous platforms and this allows us to ask for what we're looking for in a single place and be pointed in the right direction. The team has also been AWESOME. They're extremely receptive to our feedback and let us know the outcome of our suggestions - more often than not, what we're asking for is either put on the roadmap for the upcoming future or directly addressed by the next time we speak. Cons The product is still a work in progress, although improving very quickly. Ideally it'd serve as our single source of truth, but it's not quite there yet. Sometimes it pulls documents that are less relevant/outdated, but we're working with the team to overcome that. They're also continuously working on integrating apps that we use, which will be super helpful. We continue to give the product feedback in realtime by up/down voting responses and feel like it's worth continuing to teach the tool and team how best to deliver the best results for us. Alternatives considered [Haystack](https://www.capterra.com/p/204716/Haystack/)[Glean](https://www.capterra.com/p/253537/Glean/)[Slab](https://www.capterra.com/p/184289/Slab/)[Notion](https://www.capterra.com/p/186596/Notion/) Review Source Response from Dashworks Technologies November 2, 2023 Hey Francesa, we're excited to hear about your positive experience with Dashworks and our team! As we've gone from an enterprise search product to a dedicated AI knowledge assistant, we're eager to hear your thoughts on the new direction. If you have more suggestions or want to share your take on the new Dashworks, we're all ears! Thanks for being a part of our growth. MF Malcolm F. Development Specialist Mental Health Care Used the software for: 6-12 months ### "Solid Features for Navigating Disparate Cloud Resources" August 15, 2023 4.0 Pros Dashworks has excellent customer survice and they are committed to optimizing their product. It can function well as a search engine for internal company/enterprise cloud resources and while not perfect, can be highly resourceful for someone with basic SEO utilization experience to make sense of lots of content stored across multiple cloud resources. Cons The AI integration needs lots of work to be usable. I've asked it basic questions about our annual budget and other information that I know is in our range of documents or even emails, but it has a hard time making sense of my questions. Understandable difficulty though, as every business is different. Review Source Response from Dashworks Technologies November 2, 2023 Hey Malcolm, we're glad to hear you're finding Dashworks a powerful tool for navigating information, and we truly appreciate your kind words about our customer service! We hear you on the AI integration, and we're actively working on enhancements to better understand and respond to your specific business needs. Thanks for your patience and trust in us! Your feedback is invaluable in making Dashworks even better. Ashley W. Advanced AI Data Trainer Information Technology and Services Used the software for: Less than 6 months ### "Awesome product! " October 13, 2023 5.0 Pros It’s versatility to go from topic to topic and understand how to do my job better Cons It’s inability to suggest feedback on how to improve the app Review Source Response from Dashworks Technologies November 2, 2023 So glad to hear you're enjoying the versatility of Dashworks, Ashley! We're always looking for ways to improve, so if you have any suggestions or feedback, don't hesitate to email us at support@dashworks.ai. Your insights would be invaluable in making Dashworks even better. Thanks for the review! FA Faisal A. Operator Outsourcing/Offshoring Used the software for: Less than 6 months ### "Great experience " August 1, 2023 5.0 Pros Third party integration is what I love most about it. Cons There is room for improvement in natural language and ML Review Source Response from Dashworks Technologies November 2, 2023 Hey Faisal, amazing to hear you're benefitting from Dashworks' integration capabilities! We're always actively working on refining our natural language processing and machine learning features. If you have specific suggestions/concerns you'd like to share, we're all ears at support@dashworks.ai! PB Peter B. Customer Success Manager Financial Services Used the software for: I used a free trial ### "Dashworks review" October 12, 2023 5.0 Pros Very easy to access important company info. Cons Occasionally, wrong information was provided. Review Source Response from Dashworks Technologies November 2, 2023 Hey Peter, it's great to know you're finding company info easily with Dashworks. If there's ever a mix-up with the information provided, our Customer Success team is on standby to help you with strategies for more accurate retrieval. We also value your feedback on how we can improve, so please don't hesitate to reach out. sJ salomon J. senior executive Logistics and Supply Chain Used the software for: Less than 6 months ### "good to go with dashwork" August 1, 2023 4.0 Pros it is a user-friendly tool for projects, it improve team productivity Cons need to be more tidy in every option we like select, sometimes it take some bunch of time to search Review Source Response from Dashworks Technologies November 2, 2023 Hey Salomon, it's great to hear that Dashworks is boosting your team's productivity. And yes, fine-tuning which apps Dashworks searches through can indeed help decrease search times and improve tidiness. We're always working on enhancing performance and appreciate your input. Thanks for sharing your thoughts! TA Tina A. Operator Telecommunications Used the software for: 2+ years ### "Best there is" August 14, 2023 5.0 Pros The product provides value to customers, makes data-driven decisions, embraces agility and progress, and exhibits determination and innovation in its endeavors. Cons Dashworks could be costly for smaller businesses or those with budget constraints. Review Source Response from Dashworks Technologies November 2, 2023 Hey Tina, we're delighted to hear how much value Dashworks is bringing to your team! We understand the budget concerns for smaller businesses, and that's exactly why we've priced Dashworks at a competitive $4.99 per user per month for small teams. Thanks for choosing us and being a part of our community. IN Ishtiyaq N. Jr Team Lead Computer & Network Security Used the software for: 6-12 months ### "Value for money " August 8, 2023 4.0 I am satisfied with it. Pros Ease of usageAll items under one banner. Cons All good. Ease of access and all features under one banner. Review Source Response from Dashworks Technologies November 2, 2023 Hey Ishtiyaq, we're really glad to hear that our platform's ease of use and comprehensive features are hitting the mark for you. Your satisfaction means everything to us, and we're here to make sure Dashworks continues to serve you well. If there's anything at all that you think could make your experience even better, please feel free to share it with us at \[support@dashworks.com\]. We're all ears! RT Rangarajan T. Engineering Manager Consumer Services Used the software for: Less than 6 months ### "A friend in need and Frontline soldier" August 17, 2023 4.0 Pros Dashworks team provided a proactive support and rolled out customizable features in a limited time frame. Dashworks integrates with 50+ apps and provides quick results once trained. Cons Dashworks keeps evolving each day. I encountered a few issues if accounts are not integrated properly with Dashworks. It should provide better error handling and keep the user informed. Review Source Response from Dashworks Technologies November 2, 2023 Hi Rangarajan, it's fantastic to hear about your positive experience at Dashworks! We appreciate your insights on our integration capabilities, and we're actively working to improve error handling and user notifications for a smoother experience. Thanks for being with us and helping make Dashworks even better! HO Harrison O. Senior Underwriter Automotive Used the software for: 6-12 months ### "A must have product" August 10, 2023 5.0 Searching for files has been much easier. Pros It organize all your needs into one basket making it easier for you to access information and files. Cons One of the features I feel that is missing is a web extension for Dashworks. For easier access. Review Source Response from Dashworks Technologies November 2, 2023 Harrison -- We're so happy to hear that Dashworks is simplifying your life! Your suggestion for a web extension is fantastic, and we're definitely taking that on board for future updates. Keep enjoying Dashworks, and stay tuned for even more handy features. dS dharma S. IT Admin Executive Food & Beverages Used the software for: Less than 6 months ### "Best of Best" August 2, 2023 5.0 very good to use Pros searching methods and easy to use and then shows relavent queries with quick,daskwork it better to more efficiency Cons Nothing from my side to least about the daskwork it better to more efficiency Review Source Response from Dashworks Technologies November 2, 2023 Hey Dharma, thrilled to hear Dashworks is hitting the mark for you! If there's ever anything more we can do to assist you, please don't hesitate to reach out at support@dashworks.com. YN Yabets N. Ai Data Trainer Computer Software Used the software for: Less than 6 months ### "Very Convenient" October 15, 2023 4.0 Pros it is very easy to use and the Ai functions well within reason. it also provides a reference which makes it easy to find the source of the information. it easily integrates with slack Cons I wish there was a way to choose which Slack channels Dashworks gathers information from and which ones to ignore. It would also be helpful to have the ability to set a specific time range for retrieving the information. Review Source Response from Dashworks Technologies November 2, 2023 Hey Yabets! We're glad you're finding Dashworks convenient and easy to use. Your Slack suggestion is a great idea. We'll certainly consider these features as we continue to refine Dashworks. If you have any more thoughts or need assistance, feel free to email us. Thanks for your valuable feedback! CN Camila N. Legal and Compliance Analyst II Civic & Social Organization Used the software for: 6-12 months ### "Great place to find your knowledge " August 3, 2023 4.0 Dashworks really helps me on a daily basis with the document search and retrieval process, especially in my early days at this company. It's a good platform to keep all the knowledge in one place. Pros Dashworks really helps me on a daily basis with the document search and retrieval process, especially in my early days at this company Cons At this point, I don't have any cons to talk about. As I said before, I've really enjoyed the user experience over the last 12 months I've been winking here. Review Source Response from Dashworks Technologies November 2, 2023 Hey Camila, thank you so much for your wonderful feedback! We're delighted to hear that Dashworks has been a valuable tool for you and your satisfaction means the world to us! HK Harsh K. SDE Food & Beverages Used the software for: 6-12 months ### "Good product...saves time" August 1, 2023 4.0 Pros It's easy to search through all the apps and get the resolutions/documents really fast. Helps in boosting productivity. Cons Sometimes UX isn't very great and results aren't high quality Review Source Response from Dashworks Technologies November 2, 2023 Hi Harsh, we're glad to hear Dash AI has been a time-saver and productivity booster for you. Great news - we've been hard at work improving our UX over the past few months, and we believe you'll notice a smoother experience now. For for higher quality results, try using the upvote/downvote feature to tailor the system to your preferences. SG Sourabh G. SDE Consumer Services Used the software for: Less than 6 months ### "Great Platform" August 2, 2023 4.0 Pros Its a great platform, search is the best. Cons Charges are high so that organization needs to work on it. Please look into the cost reduction or may be in profits. Review Source Response from Dashworks Technologies November 2, 2023 Hey Sourabh, we're glad you're loving the platform! We want to let you know that Dashworks has evolved beyond enterprise search. We're now offering a comprehensive AI knowledge assistant, and we've priced it competitively at just $9.99/user/month for enterprises. This evolution is all about adding value while keeping costs manageable. Thanks for your feedback, and we're here to help with any questions you might have! MF Maia F. Agent of customer service. Consumer Services Used the software for: I used a free trial ### "A great tool" August 1, 2023 4.0 Pros The product is easy to use, I really like the esthetic. Cons I think for now I don't have a think a didn't like about Dashworks. Review Source Response from Dashworks Technologies August 2, 2023 Hi Maia, Thanks so much for your review. We look forward to your continued usage and feedback! KI Konstantinos I. Digital Strategist Non-Profit Organization Management Used the software for: 1-2 years ### "Great tool for teams that have information in different places" August 1, 2023 4.0 Pros It integrates different sources of truth in one place, making knowledge search easier than ever. Cons More customization in terms of functionality and look and feel would be nice. Review Source Response from Dashworks Technologies August 2, 2023 Thanks for the feedback, Konstantinos! We hear you in terms of additional customization options. In the meantime, we look forward to your continued usage of the platform! RD Ram D. Sr Vendor Manager Food & Beverages Used the software for: 2+ years ### "Easy to search" August 10, 2023 5.0 Pros It's very easy to search through all the apps and get the info or documents fast. Helps in boosting productivity. Cons It will take you some time to try and discover a large portion of features. Review Source Response from Dashworks Technologies November 2, 2023 Hey Ram, glad to hear you're finding searches quick and easy with Dashworks! We get that there's a lot to discover, and our Customer Support team is always here to help you unlock all those features faster. Don't hesitate to reach out; we're here to guide you through it! Thanks for choosing Dashworks. Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.