# Digital Practice Vet Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Digital Practice Vet Software - reviews, pricing plans, popular comparisons to other Veterinary products and more. Source: https://www.capterra.com/p/10009914/Digital-Practice-Vet --- # Digital Practice Vet Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Digital Practice Vet ## What is Digital Practice Vet? Barrier-free communication between vets and their clients. We make messaging, payments and product ordering as easy as WhatsApping. We believe making it easy for clients to communicate with their vet practice saves vet professionals heaps of time and money. The only way to make it easy for clients? WhatsApp. ## What is Digital Practice Vet used for? [Veterinary](https://www.capterra.com/veterinary-software/) Top alternative Featured Overall rating Based on 11 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £249 Usage Based, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Digital Practice Vet?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://digitalpractice.vet/&name=Digital Practice Vet) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Digital Practice Vet 4.9 (11) VS. [4.6 (283)](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/) Starting Price £249 Usage Based, Per Month Starting Price $116 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (11) Ease Of Use 4.6 (283) Value For Money 4.7 (10) Value For Money 4.6 (269) Customer Service 5.0 (11) Customer Service 4.7 (281) ## Digital Practice Vet alternatives Highest Rated [4.9 (234)](https://www.capterra.com/p/234498/Instinct-EMR/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (276)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/) Starting price $260.50 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (92)](https://www.capterra.com/p/167764/Digitail/reviews/) Starting price $289.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Covetrus Pulse](https://www.capterra.com/p/130107/Covetrus-Pulse/) [4.0 (542)](https://www.capterra.com/p/130107/Covetrus-Pulse/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 75% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/130107/Covetrus-Pulse/) [View all alternatives](https://www.capterra.com/p/10009914/Digital-Practice-Vet/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Patient Records Management 4.8 (8) 87.50% of 8 reviewers that rated this feature as important or highly important Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Payment Processing 4.7 (6) 133.33% of 6 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Billing & Invoicing 4.8 (4) 125.00% of 4 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Appointment Scheduling 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Schedule appointments via a calendar Confirmations/Reminders 5.0 (2) 150.00% of 2 reviewers that rated this feature as important or highly important Automated reminders and confirmations for booked appointments and events via text or email Customer Database 5.0 (2) 250.00% of 2 reviewers that rated this feature as important or highly important A collection of customer information such as contact details, demographics, previous interactions, etc. Digital Practice Vet 24 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Schedule appointments via a calendar Create, manage, and send invoices or bills to customers Track and manage schedules and meetings via an integrated calendar Manage contact details and communication with clients Manage and track all internal and external communication conducted via calls, email, text, or chat Automated reminders and confirmations for booked appointments and events via text or email A collection of customer information such as contact details, demographics, previous interactions, etc. Import and export data to and from software applications Store, manage, and track all electronic documents in a centralized location Electronically collect payments for goods or services Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Accept, record, and reconcile financial transactions Enables pharmacists to process single or multiple prescriptions simultaneously Timed notification for any upcoming task, deadline, appointment, or activity Online portal through which end users can access the system, manage tasks, or obtain information Send messages via SMS Track the status over time for a request, process, asset, or transaction Meet with patients remotely Create, save, and re-purpose templates for emails, forms, etc. Set up connections to third-party platforms to improve business processes Create treatment plans that document interventions and outcomes to track patient progress Create, design and manage workflows for repetitive tasks Features 4.9 (11) 4.9 Based on 11 reviews ## Pricing Value for money 4.7 (10) Free Trial Basic £249.00 Usage Based,Per Month Value for money 4.7 (10) 4.7 Based on 10 reviews ## Integrations [ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[ Instagram](https://www.capterra.com/p/210721/Instagram/)[ ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[ RxWorks](https://www.capterra.com/p/10010759/RxWorks/)[ RoboVet](https://www.capterra.com/p/152986/RoboVet/)[ Messenger](https://www.capterra.com/p/224532/Messenger/)[ Merlin](https://www.capterra.com/p/59171/Merlin-X2/)[ Teleos](https://www.capterra.com/p/99979/Teleos/) ## Support, customer service and training options Customer Service 5.0 (11) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (11) 5.0 Based on 11 reviews ## User reviews Overall rating 4.9 Based on 11 reviews Filter by rating 5(10) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent GS Gemma S. client care advisor Veterinary ### "great addition to client communication" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 25, 2024 very easy to use, helpful addition to our programmes Pros great resource for deaf clients, hard of hearing easy way to communicate. good for helping with payment collections Cons initial issue with numbers being wrong, if number not in use. since resloved Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CN chris n. veterinary surgeon Veterinary ### "Review for digital practice" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 16, 2023 so good so far. Please with ease of use and saving the practice lots of time. Pros convenient and easy to use. Saves lots of time for all staff. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MM Mark M. Director Veterinary ### "Online booking review " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 24, 2023 Pros Client able to log into it and edit their client and pet details and appointments. Cons Not being able to integrate global payments into it. Only compatible with stripe Switched from [Vetstoria](https://www.capterra.com/p/162603/Online-Booking/) online booking and messaging in one place Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GS Gina S. Practice Development Personal Assistant Veterinary ### "Easy to Use!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 19, 2023 Pros It makes such a huge difference that we can now send WhatsApp messages to clients to let them know their medication is ready to collect. We also love that we are able to keep our clients updated with photos of their pet when they are in with us for the day or longer - clients love being able to see how their pet is getting on. Cons It would be great that when sending a payment request, the balance outstanding on the clients account shows so you know how much you are requesting instead of going back and forth to your PMS. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Amanda N. Development & Implementation Lead Veterinary ### "Best Invention Ever!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 17, 2023 Pros The title says it all, one of our colleagues who uses the platform on a daily basis has said it's transformed their way of working and clients absolutely love it! Personally, I have found it so easy to use and the team are always on hand for support, should you need it. Would recommend 100%. Cons I found the platform user friendly and so easy to navigate, there are no cons to Digital Practice, in my opinion! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LL Luke L. Development & Implementation Lead Veterinary ### "It's a no brainer" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 16, 2023 Digital Practice is easy to access, it is the modern convenient way to communicate for both colleagues and clients. It has saved our practices so much time to focus on client and clinical excellence. It is helpfully backed up by a really helpful support team who are always on hand to help. Pros Patient and Client detailsPayment requests organisation of messagesAll of it! Cons Attachments from PMS to be added to the platform. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SJ stephen j. Practice Manager Veterinary ### "It's fast, easy and clients love it." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 9, 2023 It helps us by keeping our limited number of phone lines clear for clients who need it. Clients seem to like how easy it is using a system they know already to contact us. It's a huge time saver and we're still looking at ways to include it in other areas of business. Pros just that it works. We've had very few times where it's been 'down' Cons Flagged already but the ability to select all conversations and resolve to PMS. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KH Kate H. Veterinary surgeon Veterinary ### "Digital practice review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 3, 2023 Very good. The technical support has been amazing and all our feedback has been taken on board. We use it all day every day and it has really helped to streamline our workload. Pros Ease of finding clients and sending messages. Clients do not need to download any additional apps and are familiar with it because it uses WhatsApp Cons Sometimes the day list can be a bit difficult because it is so busy. Being able to organise messages into different subfolders would help Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DD David D. Director & Veterinary Surgeon Veterinary ### "Wouldn't be without Digital Practice now!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 2, 2023 Pros Integration with the Practice Management System was essential. We also wanted a product that didn't require the client to download a separate App. Cons When we started the system was a little slow, but the team have worked on this and speed of loading has massively improved. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RS Rachel S. Vet Nurse & Practice Partner Veterinary ### "Vet DP" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 2, 2023 We have had nothing but positive experiences with DP and the team. Any issues are quickly and smoothly resolved. Pros DP is easy to use, easy to set up templates for messaging and a great tool to add to the reduction in debts. Cons I'd like access to a few different features once available to our vet group. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/10009914/Digital-Practice-Vet/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)