--- title: "iCERP by NEXUSsoft Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about iCERP by NEXUSsoft Software - reviews, pricing plans, popular comparisons to other Lead Generation products and more." source_url: "https://www.capterra.com/p/10009958/iCERP-by-NEXUSsoft/" page_type: "product" language: "en" --- # iCERP by NEXUSsoft Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) iCERP by NEXUSsoft ## What is iCERP by NEXUSsoft? iCERP by NEXUSsoft is a composable ERP solution for medium sized businesses with complex requirements. We have experience in manufacturing, logistics, retail, event management, B2B services and medico-legal industries. Importantly, iCERP includes ongoing consultation, optimisation and refinement, allowing you to adapt and change the solution at no extra cost. This ensures that your solution always reflects your desired business processes and ensures consistency of delivery day in, day out. ## What is iCERP by NEXUSsoft used for? [Enterprise Resource Planning](https://www.capterra.com/enterprise-resource-planning-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/)[Inventory Control](https://www.capterra.com/inventory-control-software/) Top alternative Featured Overall rating Based on 12 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price A$5000 Other, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for iCERP by NEXUSsoft?[Manage this product listing](https://www.g2.com/products/icerp-by-nexussoft/claim_requests/new?auto=true) ## iCERP by NEXUSsoft Overview Updated September 2026 AI summary iCERP by NEXUSsoft is an enterprise resource planning platform designed for organizations of any size seeking to unify business operations across accounting, CRM, inventory, HR, and supply chain management. Delivered via cloud and web-based deployment, it features integrated analytics, workflow management, and third-party integrations, with optional capabilities for project management, real-time data, and multi-location operations. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### iCERP by NEXUSsoft 4.9 (12) VS. [4.4 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting Price A$5000 Other, Per Month Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (12) Ease Of Use 4.0 (18,145) Value For Money 4.8 (10) Value For Money 4.0 (12,831) Customer Service 4.9 (12) Customer Service 4.1 (14,063) ## iCERP by NEXUSsoft alternatives [4.3 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.2 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.2 (2,073)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars Highest Rated [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) [4.5 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/152373/HubSpot-CRM/) [View all alternatives](https://www.capterra.com/p/10009958/iCERP-by-NEXUSsoft/alternatives/) ## FAQs about iCERP by NEXUSsoft Overview ### Which roles and teams benefit most from iCERP by NEXUSsoft? iCERP by NEXUSsoft is most used by operations leaders, general managers, and directors who need tighter control over purchasing, sales, and daily business processes. Business development and territory teams use it to track commercial activity, while consultants and functional managers support ERP configuration, process standardization, and cross-department visibility. Answer based on 12 reviews Overview ### What company size and industries is iCERP by NEXUSsoft built for? iCERP by NEXUSsoft is intended for medium-sized businesses with annual revenue typically between $10M and $100M AUD, but current reviewers are 100% from small businesses. Reviewer industries are led by Hospitality at 25%, followed by Telecommunications at 17% and Accounting at 8%, indicating use across several service-oriented sectors. Answer based on 12 reviews Features and Usability ### What are the key features of iCERP by NEXUSsoft? iCERP by NEXUSsoft includes accounting, CRM, and ERP integration, along with inventory management, order processing, and procurement management. It also offers project management, time tracking, workflow management, reporting and analytics, access controls/permissions, and a mobile app for handling business operations across finance, sales, and supply chain. Pricing ### How much does it cost and what fees or limitations are included? iCERP by NEXUSsoft starts at A$5000 per month for the Subscription Fee plan. Pricing is based on the scope of business operations, not the number of users or transactions. The subscription includes unlimited software changes as part of a continuous improvement programme, with no user or transaction limits stated. Integrations ### Which third-party tools and platforms does iCERP by NEXUSsoft integrate with? iCERP by NEXUSsoft integrates with Xero, Microsoft Entra ID, MYOB Business, Lightspeed, Microsoft 365, Cisco Meraki, and other catalog tools such as Docusign, Dropbox, Mailchimp, OneDrive, PandaDoc, Reckon One, ServiceNow, SurveyMonkey, WordPress, and Abacus. These integrations cover accounting, identity, POS, and business operations. Answer based on 3 reviews Getting Started and Support ### What training and onboarding options does iCERP by NEXUSsoft offer? iCERP by NEXUSsoft provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover group learning, documentation offers written reference material, and videos provide visual step-by-step guidance. Getting Started and Support ### What customer support options does iCERP by NEXUSsoft offer? iCERP by NEXUSsoft provides Email/Help Desk, Knowledge Base, Phone Support, and Chat. No reviewer feedback about support is available, so user experience with response times or helpfulness cannot be described from the catalog data. ## Features AI summary Based on 2,559 Lead Generation reviews Capterra data shows that buyers of Enterprise Resource Planning software rank the following features as their top priorities: - **Order Management** (**46%** of reviewers rated this feature as critical) - **Accounting** (**54%**) - **Billing & Invoicing** (**54%**) iCERP by NEXUSsoft supports all three of the features reviewers identify as most important: **Order Management**, **Accounting**, and **Billing & Invoicing**. Together, these capabilities help businesses track orders accurately, manage financial records with confidence, and handle invoicing and payments more efficiently, allowing teams to keep operations organized from sale to settlement. Order Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Purchase Order Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create, send, and track purchase orders and their statuses Financial Management 4.8 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Plan, manage, and track the financial activities of an individual or organization Inventory Management 4.5 (8) 50.00% of 8 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Billing & Invoicing 4.9 (7) 57.14% of 7 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Reporting/Analytics 4.8 (5) 80.00% of 5 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data iCERP by NEXUSsoft 174 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Audio/video file upload: Upload audio and video files - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Automatic Transcription Services: For automatic transcription services - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags - Bid Management: Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Bills of Material: Material list of manufacturing parts and associated costs - Budgeting/Forecasting: Create budgets based on historical data and future projections - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Calendar/Reminder System: Notifications/alerts for upcoming events or tasks - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Planning: Plan and strategize marketing campaigns - Campaign Segmentation: Group campaigns by project, client, or campaign for better management. - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Check-in/Check-out: Track the status of assets and whether they're checked in or out - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Configurable Workflow: Configure existing workflows to meet your organization's needs - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Contract/License Management: Track, store, and access client contracts or licenses - Contractor Database: Easily track all contractor information in one centralised location - Contractor Management: Specialized for general contractors/sub-contractors (those who conduct work on a contract basis) - Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Data Storage Management: Manage and store data in a database - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Distribution Management: Financial management for all distribution-related activities, including inventory, warehouse, purchasing, sales, etc. - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Drip Campaigns: Send automated marketing emails based on user actions over a predetermined period - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Templates: Pre-made examples and templates for emails - Enterprise Asset Management: Helps users manage the maintenance of assets; offers reporting to identify areas for improvement - Estimating: Estimate expected cost based on various factors before a project begins - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - File Management: Create, save, and store files - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - File Transfer: Move files across different systems or networks - Financial Management: Plan, manage, and track the financial activities of an individual or organization - Fixed Asset Management: Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history - For Manual Transcription: For manual transcription - Forecasting: Form predictions based on past and present data/trends - Forms Management: Store, manage and track all forms in a centralized location - Full Text Search: Search for specific words or phrases within a document or database - Historical Reporting: Information, data and reports that are being tracked over time - HR Management: Automates core HR functions such as talent management, employee evaluation and learning management - Integrated Business Operations: Integrated suite of industry-specific operations management applications (Supply Chain, HR, Project Management, Manufacturing, etc.) - Interaction Tracking: Track interaction history by documenting conversations for contacts - Inventory Auditing: Cross-checking financial records with physical inventory counts and records - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Optimization: Maintain and control the stock level of inventory - Inventory Replenishment: Track stock count levels to manage product reordering - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Invoice Processing: Creation, processing, verification, and execution of invoices till the payment is made - Item Management: Collect, organize, and track inventory/product data including item numbers, descriptions, etc. - Job Costing: Calculate total itemized costs, including initial costs and any changes - Job Management: Manage and track all job information and associated tasks - Landing Pages/Web Forms: Create landing pages or online forms designed to capture new leads and prospects - Lead Capture: Automatically identify and save contact information of potential customers - Lead Generation: Manage the process of attracting and converting business prospects into leads - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Nurturing: Engage with a lead throughout the sales process by actively providing information - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Lead Segmentation: Divide leads into buckets based on predefined criteria and routing rules - Lead Verification/Validation: Ensure the authenticity of each lead by verifying their information, eliminating duplicate leads/contacts, etc. - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Material Requirements Planning: Material requirements planning software manages the scheduling and inventory control for manufacturers. - Meeting Management: Manage the process of planning and scheduling meetings, including agenda creation - MES: Manufacturing execution systems focus on quality control in the production process. - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Currency: Manage and handle various international currencies - Multi-Location: Manage and support multiple locations - Multiple Format Support: Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12) - Multiple Projects: Ability to handle several projects simultaneously - Opportunity Management: Track all opportunities for potential sales and convert them into recurring revenue - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Processing: Send / receive, process, and execute orders - Order Tracking: Track orders throughout the fulfillment process - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. - Playback Controls: Allow users to control playback options such as speed, pause, stop, play, etc. - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Procurement Management: Organize and manage all processes/procedures involved in purchasing goods and/or services - Production Management: Manage the end-to-end production process for manufacturing operations - Production Scheduling: Plan and schedule the use of production resources - Production Tracking: Track the production of materials and items over certain periods or seasons - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Project Time Tracking: Measure time to completion or hours worked for projects - Project Tracking: Monitor the progress of projects from start to finish - Projections: Estimate or forecast of a future scenario based on the study of present trends - Purchase Order Management: Create, send, and track purchase orders and their statuses - Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity - Qualification Tracking: Track certifications, qualifications, and licenses for employees, contractors, etc. - Quality Control: Ensure that quality requirements and standards are met across production processes - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Receiving: Manage all receiving processes within a warehouse - Referral Tracking: Log and store the source of contacts/leads - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reorder Management: Purchase and replenish product stock based on inventory levels and needs - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Requisition Management: Review, approve and cancel requests for goods/services to be purchased - Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process - Returns Management: Track and facilitate returns of products sold - Safety Management: Identify and assess hazards to ensure the well-being of employees, assets, and the environment - Sales Order Management: An order generated by a seller to a customer, containing details about products or services - Sales Pipeline Management: Pipeline view and tracking lead status - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Segmentation: Group leads or contacts based on their specific characteristics - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Serial Number Tracking: Track and assign specific serial numbers to products - Shipping Management: Manage and track orders being shipped to customers - SKU/UPC Codes: Internal and external product tracking codes - Sourcing Management: Negotiate best prices and choose the right vendor for various purchases - Spend Analysis: Review and uncover trends in spending activity - Spend Control: Set allowances and ensure employees don't spend more than the allotted amounts - Spend Management: Track the amount of money spent on a certain product or with a certain supplier - Status Tracking: Track the status over time for a request, process, asset, or transaction - Subcontractor Management: Track information, qualifications, and contact details of subcontractors - Supplier Management: Manage all supplier data and operations - Supply Chain Management: Manage the planning and execution of supply chain activities - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Territory Management: Organize customer data and accounts by user or geography - Text Editing: Edit text as needed - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Timesheet Management: Track the amount of time spent on a job or task - Traceability: Track and document the history, application, or location of an item or activity - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Version Control: Track revisions and updates made to files and navigate between different versions - Warehouse Management: Manage and track operations and inventory within warehouses - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.8 (12) 4.8 Based on 12 reviews ## Pricing Value for money 4.8 (10) [View pricing plan details](https://www.capterra.com/p/10009958/iCERP-by-NEXUSsoft/pricing/) Subscription Fee A$5,000 Other,Per Month It includes: - Unlimited Users - Unlimited Changes - Fully Hosted - Business Hours Support - Customer Portal - Supplier Portal - Microsoft Azure Security Value for money 4.8 (10) 4.8 Based on 10 reviews ## Integrations [ Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[ WordPress](https://www.capterra.com/p/131687/WordPress/)[ OneDrive](https://www.capterra.com/p/161304/OneDrive/)[ SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[ Docusign](https://www.capterra.com/p/121506/Docusign/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ PandaDoc](https://www.capterra.com/p/131735/PandaDoc/)[ ServiceNow](https://www.capterra.com/p/254088/ServiceNow/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (12) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (12) 4.9 Based on 12 reviews ## User reviews Overall rating 4.9 Based on 12 reviews Filter by rating 5(11) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JC Jeff C. Head Chef Hospitality ### "iCERP by NEXUSsoft, yes please.." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 8, 2024 My experience with iCERP by NEXUSsoft has been great, I'm not sure how we would have operated without it. The team are great to talk to and offer really good support. Pros Capturing data that can be used as a baseline and the reports it can generate. Cons When new features are requested or become available, sometimes i feel there is not enough testing done before the feature goes live and this can delay the functionality of the feature. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. HC Heidi C. Functions Manager Hospitality ### "A NICE BUNCH OF PEOPLE TO WORK WITH!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 8, 2024 Overall, my experience with iCERP by NEXUSsoft has been very positive. It's reliable, easy to navigate, and effectively supports our workflow needs. They are also a very nice bunch of people to work with!. Pros The standout aspect of iCERP by NEXUSsoft for me is its overall efficiency, allows for a tailored experience that aligns well with specific business needs. I also appreciate the robust support. Cons No concerns from my end, everything’s been working smoothly with iCERP by NEXUSsoft! Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MC Megan C. Chair Telecommunications ### "Outstanding Package for our Complex Business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 7, 2023 iCERP was configured exactly to our requirements and was critical for managing compliance to our detailed processes. Over the course of eight years the system evolved as we changed and expanded the scope of our operations seamlessly. The system allowed us to thrive during COVID as we could have all staff working remotely but still maintain exceptionally consistent service to our customers. Cannot recommend the software or the team highly enough. Pros We made an enormous number of changes over the years all our requests were accommodated and executed well at a predictable cost. Cons We did not experience any negative aspects with our deployment and highly recommend the software and the team. Switched from [MYOB Business](https://www.capterra.com/p/183867/MYOB-Business/) Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AW Andrew W. General Manager Food Production ### "NEXUS soft Programs, developed With You, For You." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 30, 2023 The whole NEXUS soft team gave us the confidence that their program could be developed to suit our individual needs. As with all new programs we have experienced hiccups. The NEXUS soft team have always been contactable and ready to add, deduct, or completely re jig, depending on the situation. Pros NEXUS soft offered a fully customisable program to suit our needs, they did not try to fit us into an already made box. Cons In my experience, I don't believe there is anything to "Least like" Switched from [Saasu](https://www.capterra.com/p/128919/Saasu/) We needed a Computer system that took control of our whole process. The Nexus system was developed with us, for us and is a living program that is serviced and maintained by a great team Alternatives considered [MYOB Acumatica](https://www.capterra.com/p/179531/MYOB-Advanced/) Reasons for choosing iCERP by NEXUSsoft NEXUS soft offered a fully customisable program to suit our needs, they did not try to fit us into an already made box. The whole NEXUS soft team gave us the confidence that their program could be developed to suit our individual needs. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CJ Courtney J. Purchasing and Sales Farming ### "Leading Software Program" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 23, 2023 Overall, the NEXUS program is a great. We have improved in areas that weren't possible with previous software's. It is designed to meet our needs and now we just have to train the staff who use it better to completely understand it's value and the improvement it has made to the daily tasks in our business. Pros \- Designed for our company - Easy to use and the layout is simple. - Great customer support, the NEXUS team help at the drop of a hat. - Minimized Human error - The CRM - Fast tracks our production - Helped minimise stock errors. - Tabs for everything. Attachments, contacts, communications, etc for all record needs. Everything can be saved in one place and accessed at any time. - Access levels or confidentiality levels. - Nexus are very eager to help maximise our use of their software in order to service our customers to the best of our abilities. Cons \- The glitches that come with updates. - The implementation. We integrated it before it was ready and then lead to a lot of issues and having to change some many things which lead to the glitches as changes are being made continuously. Switched from [Saasu](https://www.capterra.com/p/128919/Saasu/) It was a great accounting software but not great for inventory. We had massive gaps in stock. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. NG Nicole G. Director Outsourcing/Offshoring ### "NEXUSsoft Digitype WorkFlow Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 2, 2023 Previously working across multiple software systems, the team at NEXUSsoft understood from the get go what we wanted to set out and achieve. After searching for a decade to customise a platform for the business, NEXUSsoft delivered within a few short months. Quite incredible really. We continue to work together to integrate other systems with the platform so that we have a seamless workflow. The team are always on hand and the responsiveness is immediate. I highly recommend working with NEXUSsoft. Pros Our customised platform has revolutionised the way we process and maintain our workflow. The platform has allowed us to scale, and over the years we have implemented a number of features to continue building an industry leading system. We simply could not continue to grow without a platform such as this. Cons I don't have any negative experiences, only positive ones. All of our requests have been met. Alternatives considered [BigHand Workflow Management](https://www.capterra.com/p/75339/BigHand-Digital-Dictation/) Reasons for choosing iCERP by NEXUSsoft There was no software out there specifically designed for Transcription businesses, they were all more directed towards law firms and hospitals etc and didn't have the necessary workflow, dashboards or reporting required of a transcription business. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SH Sean H. Operations Telecommunications ### "Asset to the business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 5, 2023 I've had an exceptional experience with Nexus software. It's been a game-changer for our business operations. Nexus offers a seamless and efficient solution, demonstrating impressive speed and professionalism. Their team has been instrumental as a valuable partner in brainstorming solutions for various business challenges. Their logical approach to problem-solving has significantly contributed to our success. Overall, Nexus has exceeded our expectations and played a crucial role in enhancing our business processes. Pros What I liked most about Nexus was its ability to streamline and consolidate our scattered processes and procedures. Previously, critical information resided in various systems and in the minds of our team members. Nexus allowed us to systematically document and integrate these processes, making them easily accessible. This not only improved the overall user experience but also played a pivotal role in facilitating our business expansion and capacity planning. Furthermore, it greatly simplified our auditing processes, providing us with a comprehensive and organised framework to ensure compliance and efficiency. Nexus truly transformed the way we manage our operations, and that's what I appreciated most about it. Cons What I found less favourable is more about the process itself, rather than any shortcomings with the Nexus team or software. Nexus delivers optimal results when you can furnish them with the specific process or business challenge you're aiming to address. However, extracting this information from users can occasionally prove to be time-consuming. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LC Lachlan C. ERP Consultant Accounting ### "Excellent, all-inclusive piece of ERP software " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 2, 2023 Overall an excellent start to finish experience with impressive integrations between the organisational units and easy to use UI that made the change management process quick and easy. Pros Project and workflow management was a critical factor in implementing a new ERP system. The legacy system had devolved into costing several employees countless hours of manual work external to the system each month just to keep things running, leaving no time/budget to focus on any optimisation projects. So having the ability to manage projects and employees end-to-end within the system resulted in a huge with to the employees and the business as a whole. Cons Overall there were no downsides from the implementation, it achieved everything that was outlined. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Doug F. Managing Director Management Consulting ### "Challenges Solved!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 15, 2023 NEXUSsoft is a Brisbane based organisation that has been around for 20 years, and I’ve known the \[sensitive content hidden\] for more than 15 years. They have a software package, the NEXUSsoft "iCerp Solution" that to put it simply, helps complex businesses put structure and control around their operations. Pros Some of the typical challenges they have helped solve are:- Connecting disparate systems to provide a unified view of operations across a business- Reducing the number of admin and support staff required just to cope with day to day operations by automating common and repetitive tasks- Creating delegations and controls around purchasing or other large financial or operational decisions- Creating efficiencies of scale across back of house and front of house operations.- Providing information about not just financial performance, but other critical measures in the business in near-real time. Cons There is nothing negative to say, I only wish I had access to this software and the team at NEXUSsoft 20 years ago. If this had been the case, I like many would not have wasted scarce funds and time on products that didn't work. Alternatives considered [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/) [NetSuite](https://www.capterra.com/p/135757/NetSuite/) Reasons for choosing iCERP by NEXUSsoft 1\. It's nice to do business with people that actually meet with you and take some time "in person" to get to know you and your business without obligation.2. I'm suspicious of anyone "telling me" to do things another way. E.G., when I heard the words "Industry Best Practice", for me, it's another way of saying "The way you do things is too difficult to fit our software"3. NEXUSsoft (the people and the product) have the integrity, values, skill, experience and importantly a genuine/considered "can do" attitude in spades! This for me, instilled trust from the get go - with deliverables and professionalism exceeding expectations. Humility, with a reserved confidence also come to mind. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SS Suzanne S. Operations Manager Paper & Forest Products ### "Effective system backed by competent staff" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 10, 2023 Pros \* Ability to customise the product fully to our needs, during initial development and then ongoing as required. \* Ease of use of final product.\* Approachability of technical staff to assist when issues arise or when changes need to be made. Cons \* Slightly less user ability to make changes to the product than our previous system. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. KL Kevin L. Territory Manager Information Technology and Services ### "Highly Recommended" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 4, 2023 The overall experience has been great. Throughout a few different roles, I have used other similar platforms that leave much to be desired after using iCERP by NEXUSsoft. Pros As a general user and sales professional, I enjoy having the ability to track a sale or project job from opportunity creation to invoicing, all within one platform. The platform's easy-to-navigate and ubiquitous tabs enable me to access any and all information related to a particular job or task. Cons I find reporting features and functionality to be lacking within the platform. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DS Daryl S. Business Development Manager Hospitality ### "Simplicity Itself" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 June 30, 2023 Pros Because the system was written to reflect our existing business processes we had no requirement for training or getting to know the software. The transition from the paper, Excel based systems and individual pieces of software we were using was simplicity itself. Cons Every functionality we have demanded of the software has been met so the answer is nothing to report here. Alternatives considered [MYOB Acumatica](https://www.capterra.com/p/179531/MYOB-Advanced/) [NetSuite](https://www.capterra.com/p/135757/NetSuite/) Reasons for choosing iCERP by NEXUSsoft Simply because we could keep doing what we were already doing but now more efficiently. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. 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