# iCERP by NEXUSsoft Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about iCERP by NEXUSsoft Software - reviews, pricing plans, popular comparisons to other Enterprise Resource Planning products and more.

Source: https://www.capterra.com/p/10009958/iCERP-by-NEXUSsoft

---

# 

 iCERP by NEXUSsoft Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

iCERP by NEXUSsoft

## What is iCERP by NEXUSsoft?

iCERP by NEXUSsoft is a composable ERP solution for medium sized businesses with complex requirements. We have experience in manufacturing, logistics, retail, event management, B2B services and medico-legal industries. Importantly, iCERP includes ongoing consultation, optimisation and refinement, allowing you to adapt and change the solution at no extra cost. This ensures that your solution always reflects your desired business processes and ensures consistency of delivery day in, day out.

## What is iCERP by NEXUSsoft used for?

[Enterprise Resource Planning](https://www.capterra.com/enterprise-resource-planning-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/)[Inventory Control](https://www.capterra.com/inventory-control-software/)

Overall rating

Based on 12 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

A$5000

Other, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for iCERP by NEXUSsoft?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://nexussoft.com.au&name=iCERP by NEXUSsoft)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### iCERP by NEXUSsoft

4.9 (12)

VS.

[4.4 (18,765)](https://www.capterra.com/p/61368/Salesforce/reviews/)

Starting Price

A$5000

Other, Per Month

Starting Price

$25

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.9 (12)

Ease Of Use

4.0 (18,100)

Value For Money

4.8 (10)

Value For Money

4.0 (12,789)

Customer Service

4.9 (12)

Customer Service

4.1 (14,021)

## iCERP by NEXUSsoft alternatives

[4.5 (4,451)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

Starting price

$20.00

Per User, Per Month

[4.3 (6,964)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

Starting price

$14.00

Per User, Per Month

[4.2 (1,291)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting price

$31.10

Per User, Per Month

Highest Rated

[4.7 (721)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

Starting price

$7.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/10009958/iCERP-by-NEXUSsoft/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Inventory Management

4.5 (8)

50.00% of 8 reviewers that rated this feature as important or highly important

Track and manage inventory levels to maintain proper supply

Billing & Invoicing

4.9 (7)

57.14% of 7 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Financial Management

4.8 (5)

40.00% of 5 reviewers that rated this feature as important or highly important

Plan, manage, and track the financial activities of an individual or organization

Reporting/Analytics

4.8 (5)

80.00% of 5 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Integrated Business Operations

4.8 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Integrated suite of industry-specific operations management applications (Supply Chain, HR, Project Management, Manufacturing, etc.)

Inventory Tracking

4.3 (4)

25.00% of 4 reviewers that rated this feature as important or highly important

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

iCERP by NEXUSsoft 156 features

Define levels of authorization for access to specific files or systems

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Integrate with a third-party accounting system

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage the process of evaluating documents or requests submitted for approval

Upload audio and video files

A record of all activities within the system, including user access, changes made, etc.

For automatic transcription services

Scan barcodes to ensure accurate pricing and label tracking

Identify and track items using barcode tags or RFID (radio-frequency identification) tags

Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison

Create, manage, and send invoices or bills to customers

Material list of manufacturing parts and associated costs

Create budgets based on historical data and future projections

Track and manage schedules and meetings via an integrated calendar

Track and interpret campaign performance metrics

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Plan and strategize marketing campaigns

Create and manage digital catalog of products/services with their details, specifications, and price

Track the status of assets and whether they're checked in or out

Track and manage adherence to policies for any service, product, process, or supplier

Configure existing workflows to meet your organization's needs

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Track, store, and access client contracts or licenses

Easily track all contractor information in one centralised location

Process to track, record, and analyze expenses that occurred over the entire duration of a given project

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Process of dividing customers into groups based on common characteristics

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Manage and store data in a database

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Financial management for all distribution-related activities, including inventory, warehouse, purchasing, sales, etc.

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Assemble applications and processes by dragging over and arranging pre-built components

Send automated marketing emails based on user actions over a predetermined period

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Pre-made examples and templates for emails

Helps users manage the maintenance of assets; offers reporting to identify areas for improvement

Estimate expected cost based on various factors before a project begins

Predefined actions automatically performed on the occurance of specific events

Create, save, and store files

Public or private sharing of digital files such as documents, audio/video, images, and more

Move files across different systems or networks

Plan, manage, and track the financial activities of an individual or organization

Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history

For manual transcription

Form predictions based on past and present data/trends

Store, manage and track all forms in a centralized location

Search for specific words or phrases within a document or database

Information, data and reports that are being tracked over time

Automates core HR functions such as talent management, employee evaluation and learning management

Integrated suite of industry-specific operations management applications (Supply Chain, HR, Project Management, Manufacturing, etc.)

Track interaction history by documenting conversations for contacts

Track and manage inventory levels to maintain proper supply

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Creation, processing, verification, and execution of invoices till the payment is made

Collect, organize, and track inventory/product data including item numbers, descriptions, etc.

Calculate total itemized costs, including initial costs and any changes

Manage and track all job information and associated tasks

Create landing pages or online forms designed to capture new leads and prospects

Automatically identify and save contact information of potential customers

Manage the process of attracting and converting business prospects into leads

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Engage with a lead throughout the sales process by actively providing information

Score a lead on their quality or likelihood to buy based on certain behaviors

Divide leads into buckets based on predefined criteria and routing rules

Ensure the authenticity of each lead by verifying their information, eliminating duplicate leads/contacts, etc.

Manage, maintain and track the performance of assets and equipment

Automate workflows and trigger campaigns based on customer actions

Material requirements planning software manages the scheduling and inventory control for manufacturers.

Manage the process of planning and scheduling meetings, including agenda creation

Manufacturing execution systems focus on quality control in the production process.

Access software remotely via mobile devices

Access the system via a mobile application

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Manage and handle various international currencies

Manage and support multiple locations

Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12)

Ability to handle several projects simultaneously

Manage and track customer orders for goods, investments, or any other purchases

Send / receive, process, and execute orders

Track orders throughout the fulfillment process

Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.

Allow users to control playback options such as speed, pause, stop, play, etc.

Accept and process customer payments for products or services using hardware and software

Organize and manage all processes/procedures involved in purchasing goods and/or services

Manage the end-to-end production process for manufacturing operations

Plan and schedule the use of production resources

Track the production of materials and items over certain periods or seasons

Plan and coordinate all the resources, costs and time needed to execute assignments

Monitor the progress of projects from start to finish

Estimate or forecast of a future scenario based on the study of present trends

Create, send, and track purchase orders and their statuses

Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity

Track certifications, qualifications, and licenses for employees, contractors, etc.

Ensure that quality requirements and standards are met across production processes

Generate quotes or estimates for customers

Analyze and gain insights into data in real-time

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Manage all receiving processes within a warehouse

Log and store the source of contacts/leads

Timed notification for any upcoming task, deadline, appointment, or activity

Purchase and replenish product stock based on inventory levels and needs

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Review, approve and cancel requests for goods/services to be purchased

Track and facilitate returns of products sold

Identify and assess hazards to ensure the well-being of employees, assets, and the environment

An order generated by a seller to a customer, containing details about products or services

Pipeline view and tracking lead status

Reports specific to sales analysis for trends and strategies

Plan availability and assign specific time slots for tasks and resources

Search and filter data across systems to locate required information by entering keywords or certain criteria

Securely stores data to prevent data loss or breaches

Group leads or contacts based on their specific characteristics

Track and assign specific serial numbers to products

Manage and track orders being shipped to customers

Internal and external product tracking codes

Negotiate best prices and choose the right vendor for various purchases

Review and uncover trends in spending activity

Set allowances and ensure employees don't spend more than the allotted amounts

Track the amount of money spent on a certain product or with a certain supplier

Track information, qualifications, and contact details of subcontractors

Manage all supplier data and operations

Manage the planning and execution of supply chain activities

Create, manage and track all task activities and progression

Track and manage the scheduling of tasks

Create, save, and re-purpose templates for emails, forms, etc.

Organize customer data and accounts by user or geography

Edit text as needed

Set up connections to third-party platforms to improve business processes

Log and record hours worked and costs spent to assist in billing and invoicing

Track the amount of time spent on a job or task

Track and document the history, application, or location of an item or activity

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Track revisions and updates made to files and navigate between different versions

Manage and track operations and inventory within warehouses

Creating, assign, and track jobs and/or tasks for work orders

Create, design and manage workflows for repetitive tasks

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Features

4.8 (12)

4.8

Based on 12 reviews

## Pricing

Value for money

4.8 (10)

Subscription Fee

A$5,000

Other,Per Month

It includes:

-   Unlimited Users
-   Unlimited Changes
-   Fully Hosted
-   Business Hours Support
-   Customer Portal
-   Supplier Portal
-   Microsoft Azure Security

Value for money

4.8 (10)

4.8

Based on 10 reviews

## Integrations

[

Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

OneDrive](https://www.capterra.com/p/161304/OneDrive/)[

SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[

Docusign](https://www.capterra.com/p/121506/Docusign/)[

Xero](https://www.capterra.com/p/120109/Xero/)[

PandaDoc](https://www.capterra.com/p/131735/PandaDoc/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (12)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (12)

4.9

Based on 12 reviews

## User reviews

Overall rating

4.9

Based on 12 reviews

Filter by rating

5(11)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

JC

Jeff C.

Head Chef

Hospitality

### "iCERP by NEXUSsoft, yes please.."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 8, 2024

My experience with iCERP by NEXUSsoft has been great, I'm not sure how we would have operated without it. The team are great to talk to and offer really good support.

Pros

Capturing data that can be used as a baseline and the reports it can generate.

Cons

When new features are requested or become available, sometimes i feel there is not enough testing done before the feature goes live and this can delay the functionality of the feature.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

HC

Heidi C.

Functions Manager

Hospitality

### "A NICE BUNCH OF PEOPLE TO WORK WITH!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 8, 2024

Overall, my experience with iCERP by NEXUSsoft has been very positive. It's reliable, easy to navigate, and effectively supports our workflow needs. They are also a very nice bunch of people to work with!.

Pros

The standout aspect of iCERP by NEXUSsoft for me is its overall efficiency, allows for a tailored experience that aligns well with specific business needs. I also appreciate the robust support.

Cons

No concerns from my end, everything’s been working smoothly with iCERP by NEXUSsoft!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MC

Megan C.

Chair

Telecommunications

### "Outstanding Package for our Complex Business"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 7, 2023

iCERP was configured exactly to our requirements and was critical for managing compliance to our detailed processes. Over the course of eight years the system evolved as we changed and expanded the scope of our operations seamlessly. The system allowed us to thrive during COVID as we could have all staff working remotely but still maintain exceptionally consistent service to our customers. Cannot recommend the software or the team highly enough.

Pros

We made an enormous number of changes over the years all our requests were accommodated and executed well at a predictable cost.

Cons

We did not experience any negative aspects with our deployment and highly recommend the software and the team.

Switched from

[MYOB Business](https://www.capterra.com/p/183867/MYOB-Business/)

[SugarCRM](https://www.capterra.com/p/231638/SugarCRM/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AW

Andrew W.

General Manager

Food Production

### "NEXUS soft Programs, developed With You, For You."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 30, 2023

The whole NEXUS soft team gave us the confidence that their program could be developed to suit our individual needs. As with all new programs we have experienced hiccups. The NEXUS soft team have always been contactable and ready to add, deduct, or completely re jig, depending on the situation.

Pros

NEXUS soft offered a fully customisable program to suit our needs, they did not try to fit us into an already made box.

Cons

In my experience, I don't believe there is anything to "Least like"

Switched from

[Saasu](https://www.capterra.com/p/128919/Saasu/)

We needed a Computer system that took control of our whole process. The Nexus system was developed with us, for us and is a living program that is serviced and maintained by a great team

Alternatives considered

[MYOB Acumatica](https://www.capterra.com/p/179531/MYOB-Advanced/)

Reasons for choosing iCERP by NEXUSsoft

NEXUS soft offered a fully customisable program to suit our needs, they did not try to fit us into an already made box. The whole NEXUS soft team gave us the confidence that their program could be developed to suit our individual needs.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CJ

Courtney J.

Purchasing and Sales

Farming

### "Leading Software Program"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

November 23, 2023

Overall, the NEXUS program is a great. We have improved in areas that weren't possible with previous software's. It is designed to meet our needs and now we just have to train the staff who use it better to completely understand it's value and the improvement it has made to the daily tasks in our business.

Pros

\- Designed for our company - Easy to use and the layout is simple. - Great customer support, the NEXUS team help at the drop of a hat. - Minimized Human error - The CRM - Fast tracks our production - Helped minimise stock errors. - Tabs for everything. Attachments, contacts, communications, etc for all record needs. Everything can be saved in one place and accessed at any time. - Access levels or confidentiality levels. - Nexus are very eager to help maximise our use of their software in order to service our customers to the best of our abilities.

Cons

\- The glitches that come with updates. - The implementation. We integrated it before it was ready and then lead to a lot of issues and having to change some many things which lead to the glitches as changes are being made continuously.

Switched from

[Saasu](https://www.capterra.com/p/128919/Saasu/)

It was a great accounting software but not great for inventory. We had massive gaps in stock.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NG

Nicole G.

Director

Outsourcing/Offshoring

### "NEXUSsoft Digitype WorkFlow Platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 2, 2023

Previously working across multiple software systems, the team at NEXUSsoft understood from the get go what we wanted to set out and achieve. After searching for a decade to customise a platform for the business, NEXUSsoft delivered within a few short months. Quite incredible really. We continue to work together to integrate other systems with the platform so that we have a seamless workflow. The team are always on hand and the responsiveness is immediate. I highly recommend working with NEXUSsoft.

Pros

Our customised platform has revolutionised the way we process and maintain our workflow. The platform has allowed us to scale, and over the years we have implemented a number of features to continue building an industry leading system. We simply could not continue to grow without a platform such as this.

Cons

I don't have any negative experiences, only positive ones. All of our requests have been met.

Alternatives considered

[BigHand Workflow Management](https://www.capterra.com/p/75339/BigHand-Digital-Dictation/)

Reasons for choosing iCERP by NEXUSsoft

There was no software out there specifically designed for Transcription businesses, they were all more directed towards law firms and hospitals etc and didn't have the necessary workflow, dashboards or reporting required of a transcription business.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SH

Sean H.

Operations

Telecommunications

### "Asset to the business"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 5, 2023

I've had an exceptional experience with Nexus software. It's been a game-changer for our business operations. Nexus offers a seamless and efficient solution, demonstrating impressive speed and professionalism. Their team has been instrumental as a valuable partner in brainstorming solutions for various business challenges. Their logical approach to problem-solving has significantly contributed to our success. Overall, Nexus has exceeded our expectations and played a crucial role in enhancing our business processes.

Pros

What I liked most about Nexus was its ability to streamline and consolidate our scattered processes and procedures. Previously, critical information resided in various systems and in the minds of our team members. Nexus allowed us to systematically document and integrate these processes, making them easily accessible. This not only improved the overall user experience but also played a pivotal role in facilitating our business expansion and capacity planning. Furthermore, it greatly simplified our auditing processes, providing us with a comprehensive and organised framework to ensure compliance and efficiency. Nexus truly transformed the way we manage our operations, and that's what I appreciated most about it.

Cons

What I found less favourable is more about the process itself, rather than any shortcomings with the Nexus team or software. Nexus delivers optimal results when you can furnish them with the specific process or business challenge you're aiming to address. However, extracting this information from users can occasionally prove to be time-consuming.

Switched from

[SugarCRM](https://www.capterra.com/p/231638/SugarCRM/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LC

Lachlan C.

ERP Consultant

Accounting

### "Excellent, all-inclusive piece of ERP software "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 2, 2023

Overall an excellent start to finish experience with impressive integrations between the organisational units and easy to use UI that made the change management process quick and easy.

Pros

Project and workflow management was a critical factor in implementing a new ERP system. The legacy system had devolved into costing several employees countless hours of manual work external to the system each month just to keep things running, leaving no time/budget to focus on any optimisation projects. So having the ability to manage projects and employees end-to-end within the system resulted in a huge with to the employees and the business as a whole.

Cons

Overall there were no downsides from the implementation, it achieved everything that was outlined.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Doug F.

Managing Director

Management Consulting

### "Challenges Solved!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 15, 2023

NEXUSsoft is a Brisbane based organisation that has been around for 20 years, and I’ve known the \[sensitive content hidden\] for more than 15 years. They have a software package, the NEXUSsoft "iCerp Solution" that to put it simply, helps complex businesses put structure and control around their operations.

Pros

Some of the typical challenges they have helped solve are:- Connecting disparate systems to provide a unified view of operations across a business- Reducing the number of admin and support staff required just to cope with day to day operations by automating common and repetitive tasks- Creating delegations and controls around purchasing or other large financial or operational decisions- Creating efficiencies of scale across back of house and front of house operations.- Providing information about not just financial performance, but other critical measures in the business in near-real time.

Cons

There is nothing negative to say, I only wish I had access to this software and the team at NEXUSsoft 20 years ago. If this had been the case, I like many would not have wasted scarce funds and time on products that didn't work.

Alternatives considered

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)

Reasons for choosing iCERP by NEXUSsoft

1\. It's nice to do business with people that actually meet with you and take some time "in person" to get to know you and your business without obligation.2. I'm suspicious of anyone "telling me" to do things another way. E.G., when I heard the words "Industry Best Practice", for me, it's another way of saying "The way you do things is too difficult to fit our software"3. NEXUSsoft (the people and the product) have the integrity, values, skill, experience and importantly a genuine/considered "can do" attitude in spades! This for me, instilled trust from the get go - with deliverables and professionalism exceeding expectations. Humility, with a reserved confidence also come to mind.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SS

Suzanne S.

Operations Manager

Paper & Forest Products

### "Effective system backed by competent staff"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 10, 2023

Pros

\* Ability to customise the product fully to our needs, during initial development and then ongoing as required. \* Ease of use of final product.\* Approachability of technical staff to assist when issues arise or when changes need to be made.

Cons

\* Slightly less user ability to make changes to the product than our previous system.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KL

Kevin L.

Territory Manager

Information Technology and Services

### "Highly Recommended"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 4, 2023

The overall experience has been great. Throughout a few different roles, I have used other similar platforms that leave much to be desired after using iCERP by NEXUSsoft.

Pros

As a general user and sales professional, I enjoy having the ability to track a sale or project job from opportunity creation to invoicing, all within one platform. The platform's easy-to-navigate and ubiquitous tabs enable me to access any and all information related to a particular job or task.

Cons

I find reporting features and functionality to be lacking within the platform.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DS

Daryl S.

Business Development Manager

Hospitality

### "Simplicity Itself"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

June 30, 2023

Pros

Because the system was written to reflect our existing business processes we had no requirement for training or getting to know the software. The transition from the paper, Excel based systems and individual pieces of software we were using was simplicity itself.

Cons

Every functionality we have demanded of the software has been met so the answer is nothing to report here.

Alternatives considered

[MYOB Acumatica](https://www.capterra.com/p/179531/MYOB-Advanced/)

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)

Reasons for choosing iCERP by NEXUSsoft

Simply because we could keep doing what we were already doing but now more efficiently.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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