--- title: "Koncierz Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Koncierz Software - reviews, pricing plans, popular comparisons to other Ticketing products and more." source_url: "https://www.capterra.com/p/10010057/Koncierz/" page_type: "product" language: "en" --- # Koncierz Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Koncierz ## What is Koncierz? Your Front Door Digital Koncierz, lets businesses streamline visitor check-in, and customize the information you collect from visitors, including screening questions and compliance document signatures, all from their own devices. After successful check-in and verification, Koncierz enables you to issue visitor badges with authenticated pictures or real-time captures enhancing security and identification. ## What is Koncierz used for? [Visitor Management](https://www.capterra.com/visitor-management-software/)[Digital Signature](https://www.capterra.com/digital-signature-software/)[Reservations](https://www.capterra.com/reservations-software/) Top alternative Featured Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $35 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Koncierz?[Manage this product listing](https://www.g2.com/products/koncierz/claim_requests/new?auto=true) ## Koncierz Overview Updated September 2026 AI summary Koncierz offers businesses a visitor management solution that covers digital signature capture, badge and contact management, ID scanning, and visitor tracking, with options for pre-registration and self check-in. Suited for organizations of any size, it also supports waitlist, reservations, and ticketing needs. Deployment is flexible across web and desktop platforms, with features for compliance, workflow, and integration. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Koncierz 5.0 (5) VS. [4.7 (66)](https://www.capterra.com/p/177074/TablesReady/reviews/) Starting Price $35 Flat Rate, Per Month Starting Price $39 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (5) Ease Of Use 4.8 (66) Value For Money 5.0 (5) Value For Money 4.6 (60) Customer Service 5.0 (5) Customer Service 4.7 (53) ## Koncierz alternatives [4.8 (93)](https://www.capterra.com/p/160462/Qminder/reviews/) Starting price $869.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.8 (96)](https://www.capterra.com/p/141558/DoneSafe/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars Highest Rated [4.8 (226)](https://www.capterra.com/p/132372/Skedda-Bookings/reviews/) Starting price $249.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.4 (82)](https://www.capterra.com/p/136054/Teamgo/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars ## FAQs about Koncierz Overview ### What company size and specific industries is Koncierz built for? Koncierz is designed for offices, schools, restaurants, residential complexes, event management businesses, and membership-based businesses of various sizes. It fits organizations that need visitor management, guest management, check-in, waitlist handling, online reservations, ticketing, or time-based passes across these service-oriented sectors. Features and Usability ### What are the key features of Koncierz? Koncierz offers wait list management and waitlist status tracking as core features, along with registration management, pre-registration, and self check-in/check-out. It also includes visitor tracking, badge management, ID scanning, alerts/notifications, SMS messaging, reporting & statistics, and a self service portal for handling guest and contact data. Getting Started and Support ### What training and onboarding options does Koncierz offer? Koncierz provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover group learning, documentation offers written reference, and videos provide visual walkthroughs for review at any time. Getting Started and Support ### What customer support options does Koncierz offer? Koncierz provides email/help desk support, FAQ/forum resources, a knowledge base, phone support, and 24/7 live rep assistance. No reviewer feedback on support quality is available, so user experience details such as response speed, helpfulness, or common frustrations cannot be stated from the catalog data. ## Features AI summary Based on 1,336 Ticketing reviews Capterra reviewers highlight these as the features buyers care about most when choosing visitor management software: - **Mobile Access** (**43%** of reviewers rated this feature as critical) - **Self Check-In/Check-Out** (**44%**) - **Access Controls/Permissions** (**40%**) Koncierz supports **Mobile Access** and **Self Check-In/Check-Out**, giving front desk teams and visitors an easier way to manage entry from mobile devices and reduce wait times during arrival and departure. However, it does not include **Access Controls/Permissions**. Instead, it offers other important features that reviewers also value, including **Visitor Tracking** (**44%**), **Alerts/Notifications** (**31%**), and **Reporting & Statistics** (**32%**). These features help businesses monitor visitor activity, stay informed about important events, and review traffic data over time, allowing teams to maintain visibility and improve day-to-day site operations. Mobile Access 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Self Check-In/Check-Out 4.5 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Check-in and out via a mobile device or kiosk Visitor Tracking 4.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Track visitors and purpose of visits Alerts/Notifications 4.3 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Reporting & Statistics 4.8 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Authentication 4.5 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Verify the identity of users/devices to enable secure access Koncierz 31 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Authentication: Verify the identity of users/devices to enable secure access - Badge Management: Create, manage, and print wearable badges - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Contact Management: Manage, organize, and store contact information - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Data Import/Export: Import and export data to and from software applications - Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document - Document Management: Store, manage, and track all electronic documents in a centralized location - Email Management: Manage, store and organize emails within the system or via third-party apps - ID Scanning: Scan and validate an ID barcode - Mobile Access: Access software remotely via mobile devices - Multi-Location: Manage and support multiple locations - Pre-Registration: Manage the pre-registration process - Real-Time Data: Receive data and information in real time - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Self Check-In/Check-Out: Check-in and out via a mobile device or kiosk - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SMS Messaging: Send messages via SMS - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - User Profiles: Profiles of users providing basic information - Visitor Tracking: Track visitors and purpose of visits - Wait List Management: Record, update and manage waiting lists - Waitlist Status Tracking: Track the position in queue in real-time - Wireless Internet Access Control: Control and manage access to wireless networks - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 5.0 (5) 5.0 Based on 5 reviews ## Pricing Value for money 5.0 (5) Free Trial Free Version Basic $35.00 Flat Rate,Per Month Value for money 5.0 (5) 5.0 Based on 5 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (5) 5.0 Based on 5 reviews ## User reviews Overall rating 5.0 Based on 5 reviews Filter by rating 5(5) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent SB Sabindra B. Business Relationship Manager Computer Software ### " No more log book and manual entry" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 26, 2023 I work remotely and have space rented whenever we have a team meeting and meet clients. This required logging data manually for security purpose so that we have a history of who was in or out, which I never liked. With Koncierz, no more writing clients info in our log book. This was an easy transition. Everyone can use their phone to see who is in and who remains to be checked in. Each team member has the ability to send a text message as well as an alert and notification that they have arrived. Pros No hardware purchase is required. Team can check in and send the text message directly. Koncierz support was helpful. They helped with waiver document linking and mapping. Cons Issue of QR - we did not realize we had to build a PDF design and upload as PDF. This is now resolved. To scan QR, only a phone can be used. Unable to use QR scanner. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ID Ishwor D. Manager Food & Beverages ### "capturing patron information and displaying the menu " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 19, 2023 We introduced a check-in system for our patrons, which initially required some client familiarization, but we've grown to appreciate it. The overall service quality has improved significantly. Our staff now addresses patrons by their preferred names, resulting in better tips for our servers. Additionally, the menu display has proven to be a successful decision. We had considered this before, and now capturing patron information and displaying the menu makes perfect sense. We're grateful to Koncierz for this enhancement. Pros As an user of the application my customers are also satisfied.Over all I liked it. Cons Sometimes, the form access is slow, might be die to business hours. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RT Rabi T. Procurement Executive Import and Export ### "Simple waiver process" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 19, 2023 We had our suppliers sign waivers whenever they are in our procurement area. The suppliers would sign but never liked signing the document every time. With the implementation of Koncierz, it has been absolutely easy, and no more maintenance of physical hard copies. The process has worked absolutely well for us, and the setup was easy. Since the document had to be linked, we reached out to Koncierz support for assistance. Pros Koncierz support was helpful. They helped with waiver document linking and mapping. Cons Although linking and mapping seems easy, the fields would not align. This took some time. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RM Rajee M. CTO Information Technology and Services ### "Authenticated user check-in works but confusing to the visitors" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 18, 2023 This feature started with tremendous potential. However, guests sometimes encounter confusion when we ask them to download the uverifyID app for check-in. Our primary objective was to eliminate the need for verifying and storing a Driver's License to identify visitors, and the uverifyID app excels at populating authenticated information with photos. Although there may be a learning curve, we're confident that with a little guidance, guests will find the process straightforward and efficient. Pros The uverifyID app is user-friendly and efficiently verifies individuals' identities, eliminating the need to store any personal information. The identification details are conveniently presented on the check-in screen, accompanied by a color indicator that serves as an additional verification measure for visitors. Cons The concept is excellent, but the learning process for visitors appears to be quite challenging. We hope that this initial rollout hurdle is temporary and will be smoothed out over time. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RS raj S. Administrator Information Technology and Services ### "Simple self-service checkin, NDA signature" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 16, 2023 Not a lot of bells and whistles, but it has everything we need. Pros Simple self-service checkin, NDA signature and redirect to our safety webpage after checkin. Although we are not using a badge, the feature the product has, we are looking into implementing it in the future. So far so good. I am a techie so it was easy to understand the concept and set up how we need it. Cons My colleague who is not a techie had a few questions to get going. There was a learning curve to get this going. Not too many choices for employee roles. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.