# Koncierz Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Koncierz Software - reviews, pricing plans, popular comparisons to other Visitor Management products and more.

Source: https://www.capterra.com/p/10010057/Koncierz

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# 

 Koncierz Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Koncierz

## What is Koncierz?

Your Front Door Digital Koncierz, lets businesses streamline visitor check-in, and customize the information you collect from visitors, including screening questions and compliance document signatures, all from their own devices. After successful check-in and verification, Koncierz enables you to issue visitor badges with authenticated pictures or real-time captures enhancing security and identification.

## What is Koncierz used for?

[Visitor Management](https://www.capterra.com/visitor-management-software/)[Digital Signature](https://www.capterra.com/digital-signature-software/)[Reservations](https://www.capterra.com/reservations-software/)

Top alternative

Featured

Overall rating

Based on 5 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$35

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Koncierz?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://koncierz.com&name=Koncierz)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Koncierz

5.0 (5)

VS.

[4.7 (166)](https://www.capterra.com/p/57469/GymMaster/reviews/)

Starting Price

$35

Flat Rate, Per Month

Starting Price

$89

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (5)

Ease Of Use

4.6 (166)

Value For Money

5.0 (5)

Value For Money

4.7 (148)

Customer Service

5.0 (5)

Customer Service

4.8 (161)

## Koncierz alternatives

Highest Rated

[4.9 (55)](https://www.capterra.com/p/117248/OfficeSpace-Software/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.7 (90)](https://www.capterra.com/p/141558/DoneSafe/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.8 (226)](https://www.capterra.com/p/132372/Skedda-Bookings/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.8 (93)](https://www.capterra.com/p/160462/Qminder/reviews/)

Starting price

$429.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Alerts/Notifications

4.3 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Authentication

4.5 (4)

100.00% of 4 reviewers that rated this feature as important or highly important

Verify the identity of users/devices to enable secure access

Real-Time Data

4.5 (4)

100.00% of 4 reviewers that rated this feature as important or highly important

Receive data and information in real time

Reporting & Statistics

4.8 (4)

100.00% of 4 reviewers that rated this feature as important or highly important

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Self Check-In/Check-Out

4.5 (4)

100.00% of 4 reviewers that rated this feature as important or highly important

Check-in and out via a mobile device or kiosk

Visitor Tracking

4.7 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Track visitors and purpose of visits

Koncierz 30 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Verify the identity of users/devices to enable secure access

Create, manage, and print wearable badges

Track and manage adherence to policies for any service, product, process, or supplier

Manage, organize, and store contact information

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Import and export data to and from software applications

Electronic signing method that validates the authenticity and integrity of a digital document

Store, manage, and track all electronic documents in a centralized location

Manage, store and organize emails within the system or via third-party apps

Scan and validate an ID barcode

Access software remotely via mobile devices

Manage and support multiple locations

Manage the pre-registration process

Receive data and information in real time

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Check-in and out via a mobile device or kiosk

Send messages via SMS

Set up connections to third-party platforms to improve business processes

Profiles of users providing basic information

Track visitors and purpose of visits

Record, update and manage waiting lists

Track the position in queue in real-time

Control and manage access to wireless networks

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

5.0 (5)

5.0

Based on 5 reviews

## Pricing

Value for money

5.0 (5)

Free Trial

Free Version

Basic

$35.00

Flat Rate,Per Month

Value for money

5.0 (5)

5.0

Based on 5 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (5)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (5)

5.0

Based on 5 reviews

## User reviews

Overall rating

5.0

Based on 5 reviews

Filter by rating

5(5)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

SB

Sabindra B.

Business Relationship Manager

Computer Software

### " No more log book and manual entry"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 26, 2023

I work remotely and have space rented whenever we have a team meeting and meet clients. This required logging data manually for security purpose so that we have a history of who was in or out, which I never liked. With Koncierz, no more writing clients info in our log book. This was an easy transition. Everyone can use their phone to see who is in and who remains to be checked in. Each team member has the ability to send a text message as well as an alert and notification that they have arrived.

Pros

No hardware purchase is required. Team can check in and send the text message directly. Koncierz support was helpful. They helped with waiver document linking and mapping.

Cons

Issue of QR - we did not realize we had to build a PDF design and upload as PDF. This is now resolved. To scan QR, only a phone can be used. Unable to use QR scanner.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ID

Ishwor D.

Manager

Food & Beverages

### "capturing patron information and displaying the menu "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 19, 2023

We introduced a check-in system for our patrons, which initially required some client familiarization, but we've grown to appreciate it. The overall service quality has improved significantly. Our staff now addresses patrons by their preferred names, resulting in better tips for our servers. Additionally, the menu display has proven to be a successful decision. We had considered this before, and now capturing patron information and displaying the menu makes perfect sense. We're grateful to Koncierz for this enhancement.

Pros

As an user of the application my customers are also satisfied.Over all I liked it.

Cons

Sometimes, the form access is slow, might be die to business hours.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RT

Rabi T.

Procurement Executive

Import and Export

### "Simple waiver process"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 19, 2023

We had our suppliers sign waivers whenever they are in our procurement area. The suppliers would sign but never liked signing the document every time. With the implementation of Koncierz, it has been absolutely easy, and no more maintenance of physical hard copies. The process has worked absolutely well for us, and the setup was easy. Since the document had to be linked, we reached out to Koncierz support for assistance.

Pros

Koncierz support was helpful. They helped with waiver document linking and mapping.

Cons

Although linking and mapping seems easy, the fields would not align. This took some time.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RM

Rajee M.

CTO

Information Technology and Services

### "Authenticated user check-in works but confusing to the visitors"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 18, 2023

This feature started with tremendous potential. However, guests sometimes encounter confusion when we ask them to download the uverifyID app for check-in. Our primary objective was to eliminate the need for verifying and storing a Driver's License to identify visitors, and the uverifyID app excels at populating authenticated information with photos. Although there may be a learning curve, we're confident that with a little guidance, guests will find the process straightforward and efficient.

Pros

The uverifyID app is user-friendly and efficiently verifies individuals' identities, eliminating the need to store any personal information. The identification details are conveniently presented on the check-in screen, accompanied by a color indicator that serves as an additional verification measure for visitors.

Cons

The concept is excellent, but the learning process for visitors appears to be quite challenging. We hope that this initial rollout hurdle is temporary and will be smoothed out over time.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RS

raj s.

Administrator

Information Technology and Services

### "Simple self-service checkin, NDA signature"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 16, 2023

Not a lot of bells and whistles, but it has everything we need.

Pros

Simple self-service checkin, NDA signature and redirect to our safety webpage after checkin. Although we are not using a badge, the feature the product has, we are looking into implementing it in the future. So far so good. I am a techie so it was easy to understand the concept and set up how we need it.

Cons

My colleague who is not a techie had a few questions to get going. There was a learning curve to get this going. Not too many choices for employee roles.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)