# Page 3 | StayFi Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is StayFi the right Vacation Rental solution for you? Explore 73 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/10010072/StayFi/reviews --- StayFi 5 (73) [View alternatives](https://www.capterra.com/p/10010072/StayFi/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of StayFi ## Showing most helpful reviews Showing 51-73 of 73 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AR Anthony R. President Hospitality Used the software for: 2+ years ### "The Definitive Guest Data Collection Service to Provide Hosts the Ultimate Path for Guest Marketing" October 13, 2023 5.0 We've been fans of StayFi since inception. Personal service from a small team of passionate, intelligent and understanding humans sets them apart. Pros The ability to capture guest data of ALL guests staying your STR is paramount to "own the guest relationship" in a fragmented world of marketplaces and options to book. Cons Continued UX improvements make the product even better. Review Source MS Michael S. Cofounder Hospitality Used the software for: 2+ years ### "Easy and Effective " October 14, 2023 5.0 Stellar support with a great team! Pros I love how easy it is to set up and get going. They ship you the hardware and it takes about 10 minutes to set up. Once it's running, you can start growing your email list with each reservation. Cons The email marketing is charged per contact, which can add up quickly if you recycle contacts on multiple lists, however, they also give you the option to integrate with other CRM and email marketing tools so you can use what works best for you. Review Source TB Tony B. Engineer Hospitality Used the software for: 1-2 years ### "Must-have for any short term rental" July 10, 2023 5.0 Stayfi is a very easy software to implement and we could not recommend it more for vacation rental properties Pros Stayfi has played a key role in increasing our direct bookings and improving the quality of our guest experience Cons We enjoy using the text marketing feature, but wish there were more campaign types and automations Review Source RN Ryland N. CEO Hospitality Used the software for: 2+ years ### "Solved all wifi problems with guests and builds our direct booking brand!" July 6, 2023 5.0 We couldn't run our business without Stayfi! we used to have so many issues with wifi, now we don't! Plus, it collects guests emails that we use to grow our direct booking program. Increasing revenue! Pros Incredibly stable wifi upgrade that also happens to collect guest emails. Plus, no more passwords! Cons Nothing! Everything about Stayfi is Great! Review Source MD Morgan D. Owner manager Computer Networking Used the software for: 2+ years ### "Stayfi is where it’s at! " November 14, 2023 5.0 Pros Stayfi is easy to set up and is seamlessly connected to collect my guests Email addresses Cons Disconnects sometimes. Guests can’t connect with their tablets Review Source RT Rodney T. Owner Real Estate Used the software for: 6-12 months ### "Essential for Vacation Rental Managers" July 8, 2023 5.0 Reliable equipment, easy configuration. Stayfi is essential for vacation rentals. Pros Setup and configuration of the devices, customization with branding and logos Cons Multiple locations default to a single network name - Needed to contact support to change to unique network names Review Source KS Kevin S. Owner Hospitality Used the software for: 6-12 months ### "A believer" July 7, 2023 5.0 Pros Solid support when needed and easy to set up an use. Very much like the tie with marketing support and being able to send campaigns as needed. Cons I will the devices would provide a stronger signal, but think that is a restriction of the hardware. Review Source CH Cj H. Owner Real Estate Used the software for: 6-12 months ### "Setup was super easy and the functionality is critical for my portfolio " July 7, 2023 5.0 Great! Pros Easy to use, cost effective, critical for my vacation rentals. Cons Nothing - I highly recommend the product Review Source AK Adam K. Co-Founder & CEO Hospitality Used the software for: 6-12 months ### "Incredible tool" July 7, 2023 5.0 Pros Easy to use and navigate. Seamless integration with our tech stack, great analytics Cons None. The tool has been a game changer for us. 5 stars all around. Review Source GF Ghezzel F. Guest Support Supervisor Real Estate Used the software for: 1-2 years ### "Game Changer" November 14, 2023 5.0 Pros Easy to use and a comprehensive solution to enhance and improve our email campaigns. Cons Limitation to personalized Splash pages. Hopefully this can be improved. Review Source IB Isabella B. Marketing and Revenue Manager Real Estate Used the software for: 6-12 months ### "All-around 5-Star Review" July 12, 2023 5.0 Everything's great! Software is super helpful, marketing tools are great, and the customer service is superb. Pros User-friendly, straightforward, checks all the boxes to allow us to continue contact with guests Cons The email campaign creation/editor is great but not always user friendly. Kind of stiff in terms of adjusting layout, photos, text, etc. Review Source JB Jason B. CEO Real Estate Used the software for: 6-12 months ### "StayFi is a winner! " July 7, 2023 5.0 i had no efficient way to gather guests information... its easy to get the person who booked... but getting their friends, family and visitors is a huge plus... Pros once implemented it really helps to build our email and text lists. Cons occassionally needs a reboot... I think mostly because our internet goes down... but its super easy to do from anywhere you can get to a browser including your mobile devices... Review Source MV Michael V. CTO Hospitality Used the software for: 1-2 years ### "Simple. Consistent. Great." October 14, 2023 5.0 Pros Unified system across all wifi networks. Regardless of the ISP or property type, etc - we have a unified distribution and centralized control over all of our wifi networks across 100+ STRs. Cons Pricing is not tiered or decrease over time. Review Source SC Steve C. Owner Real Estate Used the software for: 1-2 years ### "StayFi review " November 15, 2023 5.0 Great, love it. I have been using it over a year with no issues. It just works. Pros Easy to use and setup. Can just inbox it and have it running immediately. Cons Streaming isn’t intuitive. Guests will change tv network to StayFi network and it breaks tv streaming Review Source JB John B. Owner Hospitality Used the software for: 2+ years ### "Optimized Email Marketing" July 12, 2023 5.0 My experience with StayFi has been fantastic! Pros StayFi makes it very easy to capture all guests email addresses and market to them in the future for future direct stays. Cons StayFi is easy enough to use that there really aren't any cons with it! Review Source JA Jeff A. Host Hospitality Used the software for: Less than 6 months ### "The Wallace gem " December 12, 2023 5.0 Overall the experience is great. The product is easy to use and I can update on the fly. Pros Easy to install and use. I like being able to personalize welcome messages on the splash page. Cons Not able use personalize a welcome video on the splash page. Review Source MR Mason R. Owner Real Estate Used the software for: Less than 6 months ### "Great Idea and Easy to Use" December 25, 2023 5.0 Overall the product was easy to install and use. We’ve only been using it for a few months and still have no results. I understand it may take time, but it’s a very expensive trial. Pros I like how easy it is to install hardware and implement the software. Cons I don’t like the recurring costs (monthly subscription) and initial upfront costs for the hardware. It’s difficult to know if the product will even work and it’s very expensive to try it out Review Source DD Derek D. CEO Real Estate Used the software for: 1-2 years ### "Not sure why everyone doesn't use Stayfi for their rentals!" August 16, 2023 5.0 Pros How it helps us grow our business so much easier than the old manual way of collecting emails. Cons We cannot think of anything at this point. Review Source RS Rafal S. Owner Real Estate Used the software for: 6-12 months ### "Great for our vacation rentals!" July 6, 2023 5.0 Great, haven’t had any issues and very va storm rental owner needs this! Pros Ability to get direct guest info and convert them to future direct bookings. Cons Can’t do e-mail marketing on my iPhone…ot has to be on the desktop. Review Source DZ David Z. President Real Estate Used the software for: 2+ years ### "Couldn't operate without StayFi" July 17, 2023 5.0 Pros StayFi allows us to collect guest data and create marketing campaigns that we wouldn't be able to do otherwise. Cons There really aren't any "cons" to StayFi Review Source JM Jan M. Owner Real Estate Used the software for: 6-12 months ### "Captive Portal for New York STR Company" October 13, 2023 4.0 Pros Stayfi gave us a way to complete email capture Cons Deployment when working with remote internet or starlink integrated with Sonos was a hurdle Review Source PO Patrick O. Owner Real Estate Used the software for: Less than 6 months ### "Great product so far " July 11, 2023 5.0 Pros Really easy to setup, love how easy it was to setup the splash pages, my guests have never had an issue accessing the internet (which was an initial concern). I have not started using the product for email marketing, but will very soon. I have recommended this product to other investors. Cons No issues so far, but haven't implemented the email marketing component yet. Review Source PD Patrick D. Director Financial Services Used the software for: I used a free trial ### "StayFi is the Best" October 16, 2023 5.0 Pros I love StayFi, it's service make being a host easy! Cons There is nothing I would change about StayFi, it is great. But I am sure the team will continue to improve the product in ways I can't conceive. Review Source Similar Products Featured