--- title: "Service Suite Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Service Suite Software - reviews, pricing plans, popular comparisons to other Field Service Management products and more." source_url: "https://www.capterra.com/p/10010107/Service-Suite/" page_type: "product" language: "en" --- # Service Suite Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Service Suite ## What is Service Suite? All-in-one, cloud-based, field service management software that helps businesses schedule tasks, automatically dispatch technicians, schedule jobs, manage resources, project management, process online payments, and more. Includes CRM and mobile application. Integrated with QuickBooks, Slack, Stripe, and more. ## What is Service Suite used for? [Field Service Management](https://www.capterra.com/field-service-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $99.99 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Service Suite?[Manage this product listing](https://www.g2.com/products/service-suite/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Service Suite 0.0 VS. [4.6 (498)](https://www.capterra.com/p/153475/FieldPulse/reviews/) Starting Price $99.99 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.5 (498) Value For Money 0.0 (0) Value For Money 4.5 (491) Customer Service 0.0 (0) Customer Service 4.7 (494) ## Service Suite alternatives [4.6 (1,486)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.4 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.3 (341)](https://www.capterra.com/p/150053/ServiceTitan/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars ## FAQs about Service Suite Overview ### What company size and specific industries is Service Suite built for? Service Suite is designed for small to mid-sized service businesses in plumbing, HVAC, landscaping, construction, roofing, painting, and pest control. It fits companies that provide field services and need tools suited to contractors and home service providers across these industries. Features and Usability ### What are the key features of Service Suite? Service Suite offers work order management, scheduling, dispatch management, and job tracking for service operations. It also includes CRM, contact database, service history, and contract/license management, plus billing & invoicing, quotes/estimates, electronic signature, GPS, mobile access, reporting & statistics, and third-party integrations. Pricing ### How much does it cost and what fees or limitations are included? Service Suite starts at $99.99 per user/month for the Basic plan, with Small Sized Business, Medium Sized Business, and Large Sized Business priced the same. Enterprise Sized Business costs $49.99 per user/month for 51+ users. All plans include full access, live support, and a free trial is available. Integrations ### Which third-party tools and platforms does Service Suite integrate with? Service Suite integrates with 7 third-party tools, including Google Contacts, Google Drive, QuickBooks Online, Slack, Stripe, Twilio, and WooCommerce. Its catalog covers communication, file storage, accounting, payments, and ecommerce platforms for connecting customer data and business workflows. Getting Started and Support ### What training and onboarding options does Service Suite offer? Service Suite provides in person training, live online sessions, webinars, documentation, and videos. These formats support guided instruction, group learning, self-paced reference, and recorded walkthroughs for teams getting started with the product. Getting Started and Support ### What customer support options does Service Suite offer? Service Suite provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. Support experience details are not available here, so the product’s support quality, response times, and helpfulness cannot be characterized from the provided information. ## Features AI summary Based on 4,034 Field Service Management reviews Not all Field Service Management products cover every feature buyers care about most. Here’s what Capterra reviewers highlight as essential when choosing a solution: - **Job Tracking** (**75%** of reviewers rated this feature as critical) - **Job Scheduling** (**76%**) - **Mobile Access** (**62%**) Service Suite includes **Mobile Access**, which supports field teams that need to view updates and work from anywhere. However, it does not offer **Job Tracking** or **Job Scheduling**. Instead, it provides **Scheduling** (**61%**), which still gives businesses a way to assign work and manage calendars. These features help teams stay connected in the field, coordinate appointments more efficiently, and keep daily service operations moving. Accounting Integration Integrate with a third-party accounting system Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Analytics Tools for the systematic analysis of various types of data or statistics API Application programming interface that allows for integration with other systems/databases Service Suite 35 features ### All Features - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Analytics: Tools for the systematic analysis of various types of data or statistics - API: Application programming interface that allows for integration with other systems/databases - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contract/License Management: Track, store, and access client contracts or licenses - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Dispatch: Notifies field service workers of their upcoming assignments. - Dispatch Management: Manage sending personnel and resources to a site as needed - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Signature: Digitally sign online documents - File Storage: Store and access documents, forms, and photos in one centralized place - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Inventory Management: Track and manage inventory levels to maintain proper supply - Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Mobile Access: Access software remotely via mobile devices - Online Time Clock: Track/log the amount of time employees worked per job using a timer - Payment Collection in the Field: Swipe a credit card or manually process payments while with the customer in the field - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Data: Receive data and information in real time - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Routing: Plan daily routes to optimize employee scheduling and provide directions - Scheduling: Plan availability and assign specific time slots for tasks and resources - Service History: Track work performed and resources used for past customers, sites, or assets - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial [View pricing plan details](https://www.capterra.com/p/10010107/Service-Suite/pricing/) Basic $99.99 Per User,Per Month It includes: - All features included - Full access - Live support Small Sized Business $99.99 Per User,Per Month It includes: - All features included - Full access - Live support Medium Sized Business $99.99 Per User,Per Month It includes: - All features included - Full access - Live support Large Sized Business $99.99 Per User,Per Month It includes: - All features included - Full access - Live support Enterprise Sized Business $49.99 Per User,Per Month It includes: - All features included - Full access - Live support ## Integrations [ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ Google Contacts](https://www.capterra.com/p/203196/Google-Contacts/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.