--- title: "AutoManager Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about AutoManager Software - reviews, pricing plans, popular comparisons to other Server Backup products and more." source_url: "https://www.capterra.com/p/10010509/DeskManager/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # AutoManager Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) AutoManager ## What is AutoManager? AutoManager is a leader in dealer management solutions to dealers across USA and Canada. With over 30 years of experience, AutoManager products have stood the test of time by thousands of dealers. Our product line includes: DeskManager Online, a leading DMS; WebManager, the ultimate automotive website, social media, and digital marketing platform; and AutomotiveCRM, an advanced CRM for managing your prospects and customers. Our mobile app and cloud hosting can save you time and resources. ## What is AutoManager used for? [Auto Dealer](https://www.capterra.com/auto-dealer-software/)[Sales Tracking](https://www.capterra.com/sales-tracking-software/)[Marketing Automation](https://www.capterra.com/marketing-automation-software/) Recognitions Best ease of use Top alternative Featured Overall rating Based on 239 user reviews Reviews sentiment Positive 97% Neutral 0% Negative 3% Starting price $50 Other, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... - Auto Dealer / 2026 - Marketing Automation / 2026 - Sales Tracking / 2026 Our "Best of" badge program showcases products with the highest ratings... - Auto Dealer / 2026 - Marketing Automation / 2026 - Sales Tracking / 2026 Do you work for AutoManager?[Manage this product listing](https://www.g2.com/products/snapcenter-backup-management/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### AutoManager 4.9 (239) VS. [4.9 (1,485)](https://www.capterra.com/p/71935/DealerCenter/reviews/) Starting Price $50 Other, Per Month Starting Price $99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (239) Ease Of Use 4.8 (2,363) Value For Money 4.9 (230) Value For Money 4.8 (2,206) Customer Service 4.9 (238) Customer Service 4.9 (2,185) ## AutoManager alternatives [4.6 (6,124)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Carsforsale.com](https://www.capterra.com/p/178449/CarsForSale/) [4.6 (2,363)](https://www.capterra.com/p/178449/CarsForSale/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/178449/CarsForSale/) [LeadSquared](https://www.capterra.com/p/130199/LeadSquared/) [4.3 (167)](https://www.capterra.com/p/130199/LeadSquared/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/130199/LeadSquared/) [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) [4.3 (7,007)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/155928/Zoho-CRM/) [View all alternatives](https://www.capterra.com/p/10010509/DeskManager/alternatives/) ## FAQs about AutoManager Overview ### What problems does AutoManager solve? AutoManager solves the operational burden of managing dealership paperwork, vehicle stock sheets, charge-out invoices, customer records, and web-based sales workflows across separate systems. Independent auto dealers, desk managers, sales staff, and back-office teams benefit from easy-to-use DeskManager and WebManager tools for processing transactions, producing reports, and resolving setup or system issues. Answer based on 110 reviews Overview ### Which roles and teams benefit most from AutoManager? AutoManager is most used by dealership owners, general managers, and executives who oversee inventory, sales performance, and business operations. Sales managers and sales teams use it to manage leads, vehicle deals, and customer follow-up. Office managers, accountants, controllers, and finance managers rely on it for paperwork, accounting records, reporting, and daily administrative workflows. Answer based on 236 reviews Overview ### What company size and industries is AutoManager built for? AutoManager is designed for dealers of all sizes, with small businesses representing 100% of reviewers and Automotive accounting for 94%. It also serves limited Retail and Accounting needs, each at 3%. The most common use case is auto dealerships, reported by 97% of reviewers. Answer based on 239 reviews Features and Usability ### What are the key features of AutoManager? AutoManager includes core CRM, lead management, mobile access, dashboards, and reporting/analytics for dealership operations. Its DeskManager features support deal desking, inventory tracking, customer history, payment collection, and customizable forms, while WebManager supports website and inventory publishing. QuickBooks integration and Buy Here, Pay Here financing management extend accounting and sales workflows. Answer based on 150 reviews Overview ### Is AutoManager good for managing a car dealership? AutoManager gives independent and small-to-midsize dealerships practical tools for inventory, sales, F&I paperwork, forms, reports, and bookkeeping workflows. Teams value managing multiple lots in one system and customizing documents. However, staff looking up completed deals may find searches less convenient when customer details are unavailable. Answer based on 14 reviews Limitations ### How reliable is AutoManager for daily dealership work? AutoManager supports dependable daily dealership operations, with many users reporting few ongoing software problems and helpful issue resolution. Dealers value support for restoring access, correcting forms, and answering technical questions. Some users find login steps less convenient and recommend reviewing cancellation terms carefully before committing. Answer based on 77 reviews Getting Started and Support ### Is AutoManager easy to set up? AutoManager makes initial setup manageable through cloud deployment, online training, and hands-on technical support. Dealership teams report help configuring workstations, QuickBooks, Facebook Marketplace, and remote access across different devices. The platform includes many settings, so more detailed dealership configurations can require time before staff are fully operational. Answer based on 11 reviews Getting Started and Support ### What training and onboarding options does AutoManager offer? AutoManager provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer self-paced reference material for setup steps and feature review. Answer based on 1 reviews Getting Started and Support ### What customer support options does AutoManager offer, and how do users rate the experience? AutoManager offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users commonly describe support as responsive, knowledgeable, patient, and effective at resolving issues quickly. Some report callback-based assistance, slower responses for urgent needs, and occasional difficulty completing complex setup or backend problems. Answer based on 150 reviews ## Who uses AutoManager? Based on Capterra reviews from the past 3 years Talk to a software expert to get a free software list tailored to your business needs ## Features AI summary Based on 1,696 Server Backup reviews Capterra data shows that buyers of auto dealer software rank the following features as their top priorities: - **Reporting & Statistics** (**71%** of reviewers rated this feature as critical) - **Inventory Management** (**53%**) - **Customer Database** (**64%**) AutoManager supports all three of the features reviewers rate most important: **Reporting & Statistics**, **Inventory Management**, and **Customer Database**. Together, these capabilities help businesses track dealership performance, manage vehicle stock more accurately, and maintain organized customer records, allowing teams to make informed decisions and deliver more consistent buyer service. Reporting & Statistics 4.9 (119) 73.11% of 119 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Inventory Management 5.0 (174) 54.02% of 174 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Service Department 5.0 (33) 3.03% of 33 reviewers that rated this feature as important or highly important Manage in-house automobile service department Third-Party Integrations 5.0 (115) 66.96% of 115 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes Lead Management 5.0 (133) 64.66% of 133 reviewers that rated this feature as important or highly important Store information about leads or contacts and track, manage and nurture them throughout the sales process For Automotive Dealerships 5.0 (172) 54.65% of 172 reviewers that rated this feature as important or highly important For automotive/car dealerships AutoManager 43 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Buy Here, Pay Here: For auto dealerships that operate using the "Buy Here, Pay Here" method - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Document Management: Store, manage, and track all electronic documents in a centralized location - Financing Management: Financing arranged by the dealership - For Automotive Dealerships: For automotive/car dealerships - Forms Management: Store, manage and track all forms in a centralized location - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Lead Capture: Automatically identify and save contact information of potential customers - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lease Tracking: Monitor the process of lease agreements - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - New Car Dealer: For new car dealerships - Payment Collection: Tracking, managing, and initiating the transfer of funds for overdue customer payments - QuickBooks Integration: Integrates with QuickBooks - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Sales Floor Management: Track and monitor operations on the sales floor - Sales Reports: Reports specific to sales analysis for trends and strategies - Service Department: Manage in-house automobile service department - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Used Car Dealer: For used/pre-owned car dealerships - Website Integration: Seamlessly integrates with 3rd party websites - Website Management: Built-in website builder or integration with third-party site --- Get Advice We can help you find the software with the features you need. Features 4.9 (232) 4.9 Based on 232 reviews ## Pricing Value for money 4.9 (230) Free Trial Basic $50.00 Other,Per Month Value for money 4.9 (230) 4.9 Based on 230 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (238) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (238) 4.9 Based on 238 reviews ## User reviews Overall rating 4.9 Based on 239 reviews Filter by rating 5(227) 4(5) 3(1) 2(2) 1(4) Mentioned topic Sorted by most recent HK Hanif K. owner Accounting ### "thigs not perfect" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 June 3, 2026 the platform was resenable but not too user frindly. every login requerit too many clicks. farthermore we wre not specifcly told that the canceleation requerd 30 day notice as we cotested this isue we wre told that it was on the fine print that we signed. not a good justification Pros cant say much becuse we actuly didnt try it much so we dont know. Cons not user frindly and the fine print of the contract, sying that we need a 30 day notice to end the subscreption and we wish we were clearly told about this in the begining. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. YW Yvonne W. owner Retail ### "Technical support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 27, 2026 Pros AutoManager is a great compony and technical support is very responsive, and helpful \[sensitive content hidden\] is a great. Cons Nothing is I would say I don't like at this time about AutoManager and about technical support .... Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RC Ranju C. manager Automotive ### "Technical Support " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 12, 2026 Pros I like most about AutoManager is very organized company and perfect support. \[sensitive content hidden\] was very helpful and knowledgeable Cons Prices for software are higher than before but it is still affordable pricing Still like automanager Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CH Cindy H. Owner Automotive ### "Tech support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 30, 2026 Pros Ability to print stock sheets and charge out invoices. Got help from \[sensitive content hidden\] today. Great help. Up and running! Cons Not much at this time Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. YV Yathzary V. Owner Automotive ### "Support for web manager" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 18, 2025 Pros Automanager has a great customer service and great software such as Deskmanager and Web manager and great CRM system. \[sensitive content hidden\] is the best IT rep you can find Cons Nothing Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KM Karin M. Sales Manager Automotive ### "Desk manager online technical support " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 18, 2025 Pros Automanager is a very great company and has excellent products like desk manager and web manager .... Cons Not much at this time Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AA Abe A. Owner Automotive ### "Desk manager support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 1, 2025 Pros Automanger is a great company and I love Desk Manager program and \[sensitive content hidden\] was very helpful and assisted me all the time I needed assistance. Cons I have nothing to complain about Automanager. and as said above Automanager is a great company with great products Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MC MARK C. Sales manager Automotive ### "desk manager support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 1, 2025 Pros \[sensitive content hidden\] helped us for the better part of an hour, he was patient, kind, and made sure it was done right by the end. Cons no complaints. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VH Victor H. Manager Automotive ### "technical support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 30, 2025 Pros Deskmanager online and web manager is a nice and non-expensive software and like both programs Mike was very helpful Cons There is nothing to dislike about the new software When I need help I call Automanager and tech support answers all my questions Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AA Ashley A. Administrative Automotive ### "QuickBooks" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 1, 2025 Pros Availability of help when needed, \[sensitive content hidden\] is amazing! Very streamline easy to use program, error proof. Cons Nothing so far. I am new to the system and have had the help needed to navigate and learn the system. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/10010509/DeskManager/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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