# AutoManager Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about AutoManager Software - reviews, pricing plans, popular comparisons to other Auto Dealer products and more.

Source: https://www.capterra.com/p/10010509/DeskManager

---

# 

 AutoManager Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

AutoManager

## What is AutoManager?

AutoManager is a leader in dealer management solutions to dealers across USA and Canada. With over 30 years of experience, AutoManager products have stood the test of time by thousands of dealers. Our product line includes: DeskManager Online, a leading DMS; WebManager, the ultimate automotive website, social media, and digital marketing platform; and AutomotiveCRM, an advanced CRM for managing your prospects and customers. Our mobile app and cloud hosting can save you time and resources.

## What is AutoManager used for?

[Auto Dealer](https://www.capterra.com/auto-dealer-software/)[Sales Tracking](https://www.capterra.com/sales-tracking-software/)[Marketing Automation](https://www.capterra.com/marketing-automation-software/)

Recognitions

Best ease of use

Top alternative

Featured

Overall rating

Based on 239 user reviews

Reviews sentiment

Positive

97%

Neutral

0%

Negative

3%

Starting price

$50

Other, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

-   Auto Dealer / 2026
-   Marketing Automation / 2026
-   Sales Tracking / 2026

Our "Best of" badge program showcases products with the highest ratings...

-   Auto Dealer / 2026
-   Marketing Automation / 2026
-   Sales Tracking / 2026

Do you work for AutoManager?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.automanager.com&name=AutoManager)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### AutoManager

4.9 (239)

VS.

[4.2 (1,314)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting Price

$50

Other, Per Month

Starting Price

$31.1

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.9 (239)

Ease Of Use

4.0 (1,302)

Value For Money

4.9 (230)

Value For Money

4.1 (1,178)

Customer Service

4.9 (238)

Customer Service

3.9 (1,167)

## AutoManager alternatives

[4.2 (997)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

[4.3 (167)](https://www.capterra.com/p/130199/LeadSquared/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[4.3 (6,982)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

Starting price

$14.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

Highest Rated

[4.4 (18,790)](https://www.capterra.com/p/61368/Salesforce/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/10010509/DeskManager/alternatives/)

## FAQs about AutoManager

Overview

### What problems does AutoManager solve?

AutoManager solves slow, paper-heavy dealership workflows by replacing handwritten deals, carbon-copy contracts, and scattered inventory tasks with easy desking, compliant forms, website management, QuickBooks integration, and fast listing updates. Independent dealers, BHPH operations, sales staff, bookkeepers, and dealership managers benefit most from smoother deal processing, recordkeeping, and issue resolution.

Answer based on 226 reviews

Overview

### Which roles and teams benefit most from AutoManager?

AutoManager is most used by dealership owners, general managers, and office managers who need visibility into inventory, sales activity, and daily operations. Sales teams use it to track leads and vehicle deals, while accounting and finance staff rely on it for bookkeeping, reporting, billing, and transaction accuracy.

Answer based on 235 reviews

Talk to an expert

### More questions?

Ask our experts

Overview

### What company size and industries is AutoManager built for?

AutoManager is built for dealers of all sizes, but reviewer data shows it is used entirely by small businesses at 100%, primarily in Automotive at 95%. Smaller shares come from Retail at 3% and Accounting at 2%, indicating the product is mainly aligned with small automotive dealerships.

Answer based on 238 reviews

Features and Usability

### What are the key features of AutoManager?

AutoManager includes core dealership tools like CRM, lead management, inventory tracking, reporting and analytics, plus mobile access. Reviewers most often mention DeskManager for desking and deal tracking, WebManager for website and inventory publishing, QuickBooks integration for bookkeeping, and forms management for contracts, payments, and customer records.

Answer based on 150 reviews

Overview

### Is AutoManager good for running a car dealership?

AutoManager handles core dealership operations well, especially for small to midsize independent dealers. It helps teams manage inventory, desking, forms, reports, F&I, service workflows, and online listings in one system. Most dealerships find it easy to run daily sales tasks, though some users want easier sold-vehicle search options.

Answer based on 14 reviews

Getting Started and Support

### Is AutoManager easy to set up and get started with?

AutoManager gets dealerships up and running quickly, especially with guided setup from the support team. Many users mention smooth cloud, workstation, QuickBooks, and marketplace setup, plus helpful training during onboarding. The system includes many configuration options, so initial setup can take time for teams with more complex needs.

Answer based on 11 reviews

Getting Started and Support

### What training and onboarding options does AutoManager offer?

AutoManager provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer self-paced reference and step-by-step learning materials for users reviewing features and setup details.

Answer based on 1 reviews

Getting Started and Support

### What customer support options does AutoManager offer, and how do users rate the experience?

AutoManager offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as friendly, knowledgeable, and quick to resolve issues, with same-day help common. Some report callback-based phone support, slower response times for urgent needs, and occasional uneven technician expertise.

Answer based on 150 reviews

Bugs and issues

### Does AutoManager have a lot of bugs or technical issues?

AutoManager runs reliably for most dealerships and support usually resolves technical issues quickly. Many users describe day-to-day use as stable, with few ongoing problems. When printing, web, restore, or form issues come up, support often helps fast, though some teams still need occasional troubleshooting.

Answer based on 76 reviews

## Who uses AutoManager?

Based on Capterra reviews from the past 2 years

Talk to a software expert

to get a free software list  
tailored to your business needs

Company size

Based on 174 reviews

100%

75%

50%

25%

Smallbusiness

Midsizebusinesses

Enterprise

Top job functions

Based on 174 reviews

Administrative

70%

Administrative

70%

Sales & Business Development

26%

Finance & Accounting

2%

Entrepreneurs/ Owners

1%

Others

2%

Top industries

Based on 174 reviews

Automotive

93%

Accounting

5%

Retail

2%

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Inventory Management

5.0 (174)

54.02% of 174 reviewers that rated this feature as important or highly important

Track and manage inventory levels to maintain proper supply

For Automotive Dealerships

5.0 (172)

54.65% of 172 reviewers that rated this feature as important or highly important

For automotive/car dealerships

Reporting/Analytics

5.0 (162)

61.73% of 162 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Accounting

4.9 (139)

62.59% of 139 reviewers that rated this feature as important or highly important

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Customer Database

5.0 (137)

64.23% of 137 reviewers that rated this feature as important or highly important

A collection of customer information such as contact details, demographics, previous interactions, etc.

Lead Management

5.0 (133)

64.66% of 133 reviewers that rated this feature as important or highly important

Store information about leads or contacts and track, manage and nurture them throughout the sales process

AutoManager 43 features

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Integrate with a third-party accounting system

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Automatically create schedules based on business needs or employee availability and qualifications

Scan barcodes to ensure accurate pricing and label tracking

For auto dealerships that operate using the "Buy Here, Pay Here" method

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Store, manage, and track all electronic documents in a centralized location

Financing arranged by the dealership

For automotive/car dealerships

Store, manage and track all forms in a centralized location

Track and manage inventory levels to maintain proper supply

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Automatically identify and save contact information of potential customers

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Monitor the process of lease agreements

Automate workflows and trigger campaigns based on customer actions

Access software remotely via mobile devices

Access the system via a mobile application

For new car dealerships

Tracking, managing, and initiating the transfer of funds for overdue customer payments

Integrates with QuickBooks

Generate quotes or estimates for customers

Analyze and gain insights into data in real-time

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Track and monitor operations on the sales floor

Reports specific to sales analysis for trends and strategies

Manage in-house automobile service department

Set up connections to third-party platforms to improve business processes

For used/pre-owned car dealerships

Seamlessly integrates with 3rd party websites

Built-in website builder or integration with third-party site

Get Advice

We can help you find the software with the features you need.

Features

4.9 (232)

4.9

Based on 232 reviews

## Pricing

Value for money

4.9 (230)

Free Trial

Basic

$50.00

Other,Per Month

Value for money

4.9 (230)

4.9

Based on 230 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (238)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (238)

4.9

Based on 238 reviews

## User reviews

Overall rating

4.9

Based on 239 reviews

Filter by rating

5(227)

4(5)

3(1)

2(2)

1(4)

Mentioned topic

Sorted by most recent

HK

Hanif K.

owner

Accounting

### "thigs not perfect"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

June 3, 2026

the platform was resenable but not too user frindly. every login requerit too many clicks. farthermore we wre not specifcly told that the canceleation requerd 30 day notice as we cotested this isue we wre told that it was on the fine print that we signed. not a good justification

Pros

cant say much becuse we actuly didnt try it much so we dont know.

Cons

not user frindly and the fine print of the contract, sying that we need a 30 day notice to end the subscreption and we wish we were clearly told about this in the begining.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

YW

Yvonne W.

owner

Retail

### "Technical support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 27, 2026

Pros

AutoManager is a great compony and technical support is very responsive, and helpful \[sensitive content hidden\] is a great.

Cons

Nothing is I would say I don't like at this time about AutoManager and about technical support ....

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RC

Ranju C.

manager

Automotive

### "Technical Support "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 12, 2026

Pros

I like most about AutoManager is very organized company and perfect support. \[sensitive content hidden\] was very helpful and knowledgeable

Cons

Prices for software are higher than before but it is still affordable pricing Still like automanager

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CH

Cindy H.

Owner

Automotive

### "Tech support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 30, 2026

Pros

Ability to print stock sheets and charge out invoices. Got help from \[sensitive content hidden\] today. Great help. Up and running!

Cons

Not much at this time

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

YV

Yathzary V.

Owner

Automotive

### "Support for web manager"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 18, 2025

Pros

Automanager has a great customer service and great software such as Deskmanager and Web manager and great CRM system. \[sensitive content hidden\] is the best IT rep you can find

Cons

Nothing

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KM

Karin M.

Sales Manager

Automotive

### "Desk manager online technical support "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 18, 2025

Pros

Automanager is a very great company and has excellent products like desk manager and web manager ....

Cons

Not much at this time

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AA

Abe A.

Owner

Automotive

### "Desk manager support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 1, 2025

Pros

Automanger is a great company and I love Desk Manager program and \[sensitive content hidden\] was very helpful and assisted me all the time I needed assistance.

Cons

I have nothing to complain about Automanager. and as said above Automanager is a great company with great products

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MC

MARK C.

Sales manager

Automotive

### "desk manager support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 1, 2025

Pros

\[sensitive content hidden\] helped us for the better part of an hour, he was patient, kind, and made sure it was done right by the end.

Cons

no complaints.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

VH

Victor H.

Manager

Automotive

### "technical support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 30, 2025

Pros

Deskmanager online and web manager is a nice and non-expensive software and like both programs Mike was very helpful

Cons

There is nothing to dislike about the new software When I need help I call Automanager and tech support answers all my questions

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AA

Ashley A.

Administrative

Automotive

### "QuickBooks"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 1, 2025

Pros

Availability of help when needed, \[sensitive content hidden\] is amazing! Very streamline easy to use program, error proof.

Cons

Nothing so far. I am new to the system and have had the help needed to navigate and learn the system.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/10010509/DeskManager/reviews/)

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

Popular comparisons

[Carsforsale.com vs AutoManager](https://www.capterra.com/compare/178449-10010509/CarsForSale-vs-DeskManager)[DealerCenter vs AutoManager](https://www.capterra.com/compare/71935-10010509/DealerCenter-vs-DeskManager)[LeadSquared vs AutoManager](https://www.capterra.com/compare/130199-10010509/LeadSquared-vs-DeskManager)[Zoho CRM vs AutoManager](https://www.capterra.com/compare/155928-10010509/Zoho-CRM-vs-DeskManager)[Dynamics 365 vs AutoManager](https://www.capterra.com/compare/157279-10010509/Dynamics-365-vs-DeskManager)

[Pipedrive vs AutoManager](https://www.capterra.com/compare/132666-10010509/Pipedrive-vs-DeskManager)[Bitrix24 vs AutoManager](https://www.capterra.com/compare/113540-10010509/Bitrix24-vs-DeskManager)[Creatio CRM vs AutoManager](https://www.capterra.com/compare/130149-10010509/bpm-online-CRM-vs-DeskManager)[Keap vs AutoManager](https://www.capterra.com/compare/76390-10010509/Infusionsoft-vs-DeskManager)