---
title: "AutoManager Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is AutoManager the right Auto Dealer solution for you? Explore 239 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/10010509/DeskManager/reviews/"
page_type: "reviews"
language: "en"
---

AutoManager

4.9 (239)

[View alternatives](https://www.capterra.com/p/10010509/DeskManager/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated August 3rd, 2026

# Reviews of AutoManager

Ease of use

4.9

Customer Service

4.9

## Pros and Cons in Reviews

UA

Usman A

ownerAutomotive, 2 - 10 employeesUsed the software for: Less than 6 months.

“Comprehensive Features: Offers a wide range of tools that streamline automotive business operations, saving time and improving efficiency.“

December 20, 2024

MI

Merlyn I

Office managerAccounting, 2 - 10 employeesUsed the software for: More than 2 years.

“the least part is when I need an immediate response and have to get a ticket“

October 2, 2024

MR

Micah R

General ManagerAutomotive, 2 - 10 employeesUsed the software for: More than 2 years.

“For me, one of the best attributes of the AutoManager platform is the simplicity it provides in designing your website.“

August 28, 2024

JC

Jordan C

Sales ManagerAutomotive, 11 - 50 employeesUsed the software for: More than 2 years.

“Deskmanager does not have compatibility with some of the other programs we use so we will have to manually input data multiple times.“

July 31, 2024

Yw

Yvonne w

ownerRetail, 2 - 10 employeesUsed the software for: More than 2 years.

“AutoManager is a great compony and technical support is very responsive, and helpful \[sensitive content hidden\] is a great.“

February 27, 2026

MR

Marc R

OwnerAutomotive, 2 - 10 employeesUsed the software for: More than 2 years.

“Customer service response time is sometimes slow“

August 31, 2023

eT

evgueni T

OwnerAutomotive, 2 - 10 employeesUsed the software for: Less than 6 months.

“desk manager and web manager were successfully setup and I did not have any issue with that whenever i need help i call and I get support from \[sensitive content hidden\]“

June 2, 2025

## Showing most helpful reviews

Showing 1-25 of 239 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RV

Ron V.  
Owner  
Automotive  
Used the software for: 6-12 months

### "The Best DMS System "

December 20, 2024

5.0

It has been quite an experience using this product.

Pros

The program is easy to use, and it is user-friendly.

Cons

I don't have any complaints of the product.

Alternatives considered

[Frazer](https://www.capterra.com/p/34553/Frazer-Auto-Dealer-Software/)

Reason for choosing AutoManager

It is much easier to work with than other products.

Switched from

[Carsforsale.com](https://www.capterra.com/p/178449/CarsForSale/)

Carsforsale product was not fully functional.

Review Source

AT

Alex T.  
Manager  
Automotive  
Used the software for: 6-12 months

### "Very Happy- \[sensitive content hidden\] training is great "

September 27, 2024

5.0

Very good, I always receive the help i need when reaching out!

Pros

\[sensitive content hidden\] in the support staff is great! I would highly recommend

Cons

Nothing-they are great. Very few companies deliver as well as Auto Manager

Switched from

[PBS Accounting](https://www.capterra.com/p/117394/Passport-Business-Solutions/)

Save money and better support, ease of use and set up with quick books

Review Source

HK

Hanif K.  
owner  
Accounting  
Used the software for: I used a free trial

### "thigs not perfect"

June 3, 2026

3.0

the platform was resenable but not too user frindly. every login requerit too many clicks. farthermore we wre not specifcly told that the canceleation requerd 30 day notice as we cotested this isue we wre told that it was on the fine print that we signed. not a good justification

Pros

cant say much becuse we actuly didnt try it much so we dont know.

Cons

not user frindly and the fine print of the contract, sying that we need a 30 day notice to end the subscreption and we wish we were clearly told about this in the begining.

Review Source

YW

Yvonne W.  
owner  
Retail  
Used the software for: 2+ years

### "Technical support"

February 27, 2026

5.0

Pros

AutoManager is a great compony and technical support is very responsive, and helpful \[sensitive content hidden\] is a great.

Cons

Nothing is I would say I don't like at this time about AutoManager and about technical support ....

Review Source

RC

Ranju C.  
manager  
Automotive  
Used the software for: 2+ years

### "Technical Support "

February 12, 2026

5.0

Pros

I like most about AutoManager is very organized company and perfect support. \[sensitive content hidden\] was very helpful and knowledgeable

Cons

Prices for software are higher than before but it is still affordable pricing Still like automanager

Review Source

CH

Cindy H.  
Owner  
Automotive  
Used the software for: 2+ years

### "Tech support"

January 30, 2026

5.0

Pros

Ability to print stock sheets and charge out invoices. Got help from \[sensitive content hidden\] today. Great help. Up and running!

Cons

Not much at this time

Review Source

YV

Yathzary V.  
Owner  
Automotive  
Used the software for: 2+ years

### "Support for web manager"

December 18, 2025

5.0

Pros

Automanager has a great customer service and great software such as Deskmanager and Web manager and great CRM system. \[sensitive content hidden\] is the best IT rep you can find

Cons

Nothing

Review Source

KM

Karin M.  
Sales Manager  
Automotive  
Used the software for: 2+ years

### "Desk manager online technical support "

December 18, 2025

5.0

Pros

Automanager is a very great company and has excellent products like desk manager and web manager ....

Cons

Not much at this time

Review Source

VH

Victor H.  
Manager  
Automotive  
Used the software for: 2+ years

### "technical support"

September 30, 2025

5.0

Pros

Deskmanager online and web manager is a nice and non-expensive software and like both programs Mike was very helpful

Cons

There is nothing to dislike about the new software When I need help I call Automanager and tech support answers all my questions

Review Source

AA

Abe A.  
Owner  
Automotive  
Used the software for: 2+ years

### "Desk manager support"

October 1, 2025

5.0

Pros

Automanger is a great company and I love Desk Manager program and \[sensitive content hidden\] was very helpful and assisted me all the time I needed assistance.

Cons

I have nothing to complain about Automanager. and as said above Automanager is a great company with great products

Review Source

MV

Margarita V.  
Manager  
Automotive  
Used the software for: 2+ years

### "Technical support"

December 17, 2024

5.0

Pros

deskmanger software is very easy to use and we like it \[sensitive content hidden\] was a great help

Cons

Nothing yet .

Review Source

CD

Christian D.  
Inventory Manager  
Automotive  
Used the software for: 2+ years

### "website edit"

November 27, 2024

5.0

Pros

\[sensitive content hidden\] was helpful. deskmanger and easy Friedly program,

Cons

Nothing.

Review Source

vM

victor M.  
Manager  
Automotive  
Used the software for: 2+ years

### "technical support"

November 15, 2024

5.0

Pros

Deskmnager is a friendly nd easy to use and customer service is great Mike was very helpful ad quick

Cons

nothing yet.

Review Source

RH

Reza H.  
Owner  
Automotive  
Used the software for: 2+ years

### "form questins"

November 5, 2024

5.0

Pros

Desk manager program is easy to use friendly \[sensitive content hidden\] was helpful and knowledgeable and Bill account manager as well

Cons

Nothing.

Review Source

AR

Annie R.  
OFFICE MANAGER  
Automotive  
Used the software for: Less than 6 months

### "Awesome Product- Better Customer Service"

December 20, 2024

5.0

Pros

The product AutoManager offers is outstanding- and their great customer service is an added bonus!

Cons

Non I can think of at the moment- overall happy with the product.

Review Source

KN

Karen N.  
Owner  
Automotive  
Used the software for: 2+ years

### "craigslist setup"

October 25, 2024

5.0

Pros

\[sensitive content hidden\] was very helpful with Deskmanger program and also with craigslist setup

Cons

Nothing yet everything is working foine so far so good

Review Source

ZP

Zakash P.  
owner  
Automotive  
Used the software for: 2+ years

### "deskmanager setup"

October 21, 2024

5.0

Pros

\[sensitive content hidden\] was very helpful and was able to quickly fix the issue we were asking

Cons

.none.

Review Source

WF

WILLIE F.  
Owner  
Automotive  
Used the software for: 2+ years

### "tect support"

October 16, 2024

5.0

Pros

\[sensitive content hidden\] was very helpful with assisting with deskmanager support

Cons

None

Review Source

KR

Kyle R.  
I.T. Manager  
Automotive  
Used the software for: 2+ years

### "Good experience with tech"

October 9, 2024

5.0

Great. Got called back fast and had to do a end call, called back before expected.

Pros

I was got quick support quick from \[sensitive content hidden\].

Cons

It was fine. I didn't really have any issues with it.

Review Source

hN

henry N.  
Owner  
Automotive  
Used the software for: 2+ years

### "web manager and deskmanager support"

October 17, 2024

5.0

Pros

Friendly and easy to use and fast on the phone for support \[sensitive content hidden\] was helpful

Cons

nothing yet it is working fine and no issues

Review Source

KK

Kia K.  
Manager  
Automotive  
Used the software for: 2+ years

### "technical support"

October 11, 2024

5.0

Pros

Deskmanager and web manager software are very friendly and easy to use \[sensitive content hidden\] was very friendly and knowledgeable and very helpful

Cons

nothing yet no problem i can think for now

Review Source

PS

Philip S.  
General Manager  
Automotive  
Used the software for: 2+ years

### "Webmanager Support"

October 9, 2024

5.0

\[sensitive content hidden\] does a great job helping me with any issues or questions I have.

Pros

Easy to use, Intuitive, versatile

Cons

Cost

Review Source

SA

Seraj A.  
Manager  
Automotive  
Used the software for: Less than 6 months

### "desk manager Online and web manager questions and settings"

October 31, 2024

5.0

Pros

\[sensitive content hidden\] was helpful with desk manager Online and web manager

Cons

Nothing yet

Review Source

ME

Moa E.  
Manager  
Automotive  
Used the software for: 2+ years

### "webmanager and desk manager support"

October 4, 2024

5.0

Pros

\[sensitive content hidden\] was very helpful with webmanager and desk manager programs support

Cons

Not much yet we like programs and no issues so far

Review Source

SA

Saqib A.  
General Manager  
Automotive  
Used the software for: 2+ years

### "Outstanding Service by \[sensitive content hidden\]! "

September 24, 2024

5.0

Pros

Customer service, Sales and Cost effectiveness. \[sensitive content hidden\] both have outstanding skills and service centered.

Cons

Nothing at the moment. We will add if we have any challenges in the future.

Review Source

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