--- title: "AutoManager Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is AutoManager the right Server Backup solution for you? Explore 239 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/10010509/DeskManager/reviews/" page_type: "reviews" language: "en" publication_date: "2026-09-29" --- AutoManager 4.9 (239) [View alternatives](https://www.capterra.com/p/10010509/DeskManager/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 29th, 2026 # Reviews of AutoManager Ease of use 4.9 Customer Service 4.9 ## Pros and Cons in Reviews UA Usman A ownerAutomotive, 2 - 10 employeesUsed the software for: Less than 6 months. “Comprehensive Features: Offers a wide range of tools that streamline automotive business operations, saving time and improving efficiency.“ December 20, 2024 MI Merlyn I Office managerAccounting, 2 - 10 employeesUsed the software for: More than 2 years. “the least part is when I need an immediate response and have to get a ticket“ October 2, 2024 eT evgueni T OwnerAutomotive, 2 - 10 employeesUsed the software for: Less than 6 months. “desk manager and web manager were successfully setup and I did not have any issue with that whenever i need help i call and I get support from \[sensitive content hidden\]“ June 2, 2025 JC Jordan C Sales ManagerAutomotive, 11 - 50 employeesUsed the software for: More than 2 years. “Deskmanager does not have compatibility with some of the other programs we use so we will have to manually input data multiple times.“ July 31, 2024 Yw Yvonne w ownerRetail, 2 - 10 employeesUsed the software for: More than 2 years. “AutoManager is a great compony and technical support is very responsive, and helpful \[sensitive content hidden\] is a great.“ February 27, 2026 MR Marc R OwnerAutomotive, 2 - 10 employeesUsed the software for: More than 2 years. “Customer service response time is sometimes slow“ August 31, 2023 AH Adam H ManagerAutomotive, 2 - 10 employeesUsed the software for: More than 2 years. “Automanager software like Deskmanager and web manager are very nice software “ March 21, 2025 ## Showing most helpful reviews Showing 1-25 of 239 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use RV Ron V. Owner Automotive Used the software for: 6-12 months ### "The Best DMS System " December 20, 2024 5.0 It has been quite an experience using this product. Pros The program is easy to use, and it is user-friendly. Cons I don't have any complaints of the product. Alternatives considered [Frazer](https://www.capterra.com/p/34553/Frazer-Auto-Dealer-Software/) Reason for choosing AutoManager It is much easier to work with than other products. Switched from [Carsforsale.com](https://www.capterra.com/p/178449/CarsForSale/) Carsforsale product was not fully functional. Review Source YW Yvonne W. owner Retail Used the software for: 2+ years ### "Technical support" February 27, 2026 5.0 Pros AutoManager is a great compony and technical support is very responsive, and helpful \[sensitive content hidden\] is a great. Cons Nothing is I would say I don't like at this time about AutoManager and about technical support .... Review Source HK Hanif K. owner Accounting Used the software for: I used a free trial ### "thigs not perfect" June 3, 2026 3.0 the platform was resenable but not too user frindly. every login requerit too many clicks. farthermore we wre not specifcly told that the canceleation requerd 30 day notice as we cotested this isue we wre told that it was on the fine print that we signed. not a good justification Pros cant say much becuse we actuly didnt try it much so we dont know. Cons not user frindly and the fine print of the contract, sying that we need a 30 day notice to end the subscreption and we wish we were clearly told about this in the begining. Review Source RC Ranju C. manager Automotive Used the software for: 2+ years ### "Technical Support " February 12, 2026 5.0 Pros I like most about AutoManager is very organized company and perfect support. \[sensitive content hidden\] was very helpful and knowledgeable Cons Prices for software are higher than before but it is still affordable pricing Still like automanager Review Source CH Cindy H. Owner Automotive Used the software for: 2+ years ### "Tech support" January 30, 2026 5.0 Pros Ability to print stock sheets and charge out invoices. Got help from \[sensitive content hidden\] today. Great help. Up and running! Cons Not much at this time Review Source YV Yathzary V. Owner Automotive Used the software for: 2+ years ### "Support for web manager" December 18, 2025 5.0 Pros Automanager has a great customer service and great software such as Deskmanager and Web manager and great CRM system. \[sensitive content hidden\] is the best IT rep you can find Cons Nothing Review Source KM Karin M. Sales Manager Automotive Used the software for: 2+ years ### "Desk manager online technical support " December 18, 2025 5.0 Pros Automanager is a very great company and has excellent products like desk manager and web manager .... Cons Not much at this time Review Source VH Victor H. Manager Automotive Used the software for: 2+ years ### "technical support" September 30, 2025 5.0 Pros Deskmanager online and web manager is a nice and non-expensive software and like both programs Mike was very helpful Cons There is nothing to dislike about the new software When I need help I call Automanager and tech support answers all my questions Review Source AA Abe A. Owner Automotive Used the software for: 2+ years ### "Desk manager support" October 1, 2025 5.0 Pros Automanger is a great company and I love Desk Manager program and \[sensitive content hidden\] was very helpful and assisted me all the time I needed assistance. Cons I have nothing to complain about Automanager. and as said above Automanager is a great company with great products Review Source MC MARK C. Sales manager Automotive Used the software for: 2+ years ### "desk manager support" October 1, 2025 5.0 Pros \[sensitive content hidden\] helped us for the better part of an hour, he was patient, kind, and made sure it was done right by the end. Cons no complaints. Review Source JC Jason C. Owner Automotive Used the software for: Less than 6 months ### "One happy customer. " August 6, 2024 5.0 My experience has been fantastic. Any questions I may have \[sensitive content hidden\]and team has been phenomenal. As a dealer it can feel like an overwhelming task to swap your auto inventory program but these guys are pros. Pros Mobile app and ease of use. So many automated features that save me time. Cons Nothing! I have nothing negative to say about Automanager! Alternatives considered [Dealertrack DMS](https://www.capterra.com/p/100994/Dealertrack-DMS/) Reason for choosing AutoManager We had one of the first versions of Automanager, so we have dealt with \[sensitive content hidden\] in the past over many years. Rafi’s demo of the product to us sealed the deal. Features far outweighed other products and the cost was about half of what I was paying at Auction123. Switched from [Dealertrack DMS](https://www.capterra.com/p/100994/Dealertrack-DMS/) Customer service at Auction 123 was deplorable. Product had gone down hill and price had significantly gone up. Review Source JF Jason F. Manager Automotive Used the software for: 2+ years ### "tech support" December 4, 2024 5.0 Pros \[sensitive content hidden\] was very helpful and provided nice training on Web manager program Cons Nothing yet no issues at this time........ Review Source KN Kirsten N. Manager Automotive Used the software for: 2+ years ### "workstation setting up" November 26, 2024 5.0 Pros Deskmanager program is easy to use and it is friendly \[sensitive content hidden\] was helpful Cons Nothing at all . no issue so far Review Source RC Rocco C. Owner Automotive Used the software for: 2+ years ### "Workstations setup" November 21, 2024 5.0 Pros Easy of use and friendly Mike was extremally helpful Cons Not much. program is working fine ........... Review Source KH Ken H. Manager Automotive Used the software for: Less than 6 months ### "technical support" November 20, 2024 5.0 Pros immediate response and great customer service \[sensitive content hidden\]was very helpful Cons not much at this time ...................... Review Source MR Michele R. Owner Automotive Used the software for: 2+ years ### "Desk Manager training for tech support " October 29, 2024 5.0 Very good! Pros \[sensitive content hidden\] was very helpful with Desk Manager. Very patient Cons Just started using desk Manager Review Source MG Mark G. Owner Automotive Used the software for: 2+ years ### "ePay Form in desk manager" October 24, 2024 5.0 Pros Deskmanager is a very friendly program and it is very easy to use \[sensitive content hidden\] was helpful Cons Nothing yet no issues so far. Review Source KH Kristi H. Manager Automotive Used the software for: 6-12 months ### "Printing assistance" October 30, 2024 5.0 Pros \[sensitive content hidden\] was helpful with printing from Deskmamager online Cons Nothing yet. Review Source TB Teresa B. Office Manager Automotive Used the software for: 2+ years ### "quick books" October 16, 2024 5.0 Pros \[sensitive content hidden\] was helpful with quickbooks software setup Cons none Review Source CF Christopher F. Manager Automotive Used the software for: 2+ years ### "ebay posting" October 18, 2024 5.0 Pros web manager program is very easy to use \[sensitive content hidden\] was extremely helpful and very knowledgeable and very polite Cons nothing yet so far so good Review Source MR Micah R. General Manager Automotive Used the software for: 2+ years ### "Ultra Satisfied Customer and User of the platform." August 28, 2024 5.0 Our representative, Anthony Fortune, who has been serving us for over 5 years has been an incredible resource when ever we had questions about the platform. He has always been professional, knowledgeable, and thorough in his management of our account. Tip of my hat to Anthony for sure! Pros For me, one of the best attributes of the AutoManager platform is the simplicity it provides in designing your website. Very easy to manage, and seamless when entering new pieces of inventory. Cons Nothing comes to mind. The product is well thought out, easy to use, and provides the end user with a nicely finished website. Review Source hW haley W. Accounts Recievable Automotive Used the software for: 2+ years ### "Quickbooks Support" August 10, 2023 5.0 Pros Automanager products are not expensive and super easy to use! \[sensitive content hidden\] is very knowledgeable and helpul. Cons no problems with automanager products such as deskmanager or webmanger Review Source MO Masood O. Owner Automotive Used the software for: 2+ years ### "Technical support" September 8, 2023 5.0 \[sensitive content hidden\] is very knowledgable and easy to talk to. always there to help Pros Automanager products are very easy to use and not expensive Cons Never have any issue with automanager products Review Source LP Leigh P. owner Automotive Used the software for: 2+ years ### "technical supprt " September 9, 2024 5.0 Pros \[sensitive content hidden\] was very helpful and made sure the problem was solved before ending conversation. Cons That the form wasnt right but it was fixed Review Source JF Jamie F. Manager Automotive Used the software for: 2+ years ### "Technical support" September 9, 2024 5.0 Pros \[sensitive content hidden\] was helpful and resolved all issues Cons Nothing yet all issues are getting resolved Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.