# Page 2 | AutoManager Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is AutoManager the right Auto Dealer solution for you? Explore 238 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/10010509/DeskManager/reviews

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AutoManager

4.9 (238)

[View alternatives](https://www.capterra.com/p/10010509/DeskManager/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of AutoManager

## Showing most helpful reviews

Showing 26-50 of 238 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MC

MARK C.  
Sales manager  
Automotive  
Used the software for: 2+ years

### "desk manager support"

October 1, 2025

5.0

Pros

\[sensitive content hidden\] helped us for the better part of an hour, he was patient, kind, and made sure it was done right by the end.

Cons

no complaints.

Review Source

AA

Ashley A.  
Administrative  
Automotive  
Used the software for: 2+ years

### "QuickBooks"

August 1, 2025

5.0

Pros

Availability of help when needed, \[sensitive content hidden\] is amazing! Very streamline easy to use program, error proof.

Cons

Nothing so far. I am new to the system and have had the help needed to navigate and learn the system.

Review Source

MR

Miguel R.  
Manager  
Automotive  
Used the software for: 2+ years

### "Technical support and running reports "

June 19, 2025

5.0

Pros

I like everything in Deskmanager program. Deskmanager program is very easy to be used and it is not expensive program Mike was very helpful with solving all my issues and answered all my questions

Cons

I do not have any issue with deskManager program. When I need assistanace I call back and get assistance and it is resolved fast

Review Source

JR

Josh R.  
Manager  
Automotive  
Used the software for: 2+ years

### "Technical Support"

June 12, 2025

5.0

Pros

\[sensitive content hidden\] was amazing and did a wonderful job on taking my concerns and helping with a custom document that took care of my dealership and our customer.

Cons

I have nothing to say because all my questions answered and issues resolved and \[sensitive content hidden\] took care of this

Review Source

AH

Adam H.  
Manager  
Automotive  
Used the software for: 2+ years

### "Technical Support "

March 21, 2025

5.0

Pros

Automanager software like Deskmanager and web manager are very nice software \[sensitive content hidden\] was very helpful

Cons

I do not have any issue with desk manager product

Review Source

JB

Jack B.  
GM  
Automotive  
Used the software for: 2+ years

### "First class customer service "

December 18, 2024

5.0

Been using Automanager since 2004 and its great.

Pros

This is an fantastic platform with true customer service. Had a disater on a saturday dealership was crippled an amazing customer service rep named \[sensitive content hidden\] took his time to explain everything and got us up and running quick. Absolutely first class tech who couldnt get paid enough Absolutely saved the day.

Cons

Love everything this is everything youll ever need and so much more

Review Source

BP

Bob P.  
Manager  
Automotive  
Used the software for: 2+ years

### "Okidat Printer setup"

March 7, 2025

5.0

Pros

I always like it and it has a great support Mike was very helpful with Okidata printer setup

Cons

I would like to be informed ahead of time when pricing going to change

Review Source

NN

NOEL N.  
Owner  
Automotive  
Used the software for: 2+ years

### "Technical support"

February 14, 2025

5.0

Pros

Deskmanager program is very friendly and not expensive Mike was very helpful

Cons

I do not have any issue with automanager products

Review Source

eT

evgueni T.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "technical support"

June 2, 2025

5.0

desk manager and web manager were successfully setup and I did not have any issue with that whenever i need help i call and I get support from \[sensitive content hidden\]

Pros

Automanager products like desk manager and web manager are easy to use and operate and \[sensitive content hidden\] was very helpful with setup and support

Cons

I do not have any issue yet desk manager and web manager are functioning well and no any issue at this time

Review Source

WW

WILLIAM W.  
Owner  
Automotive  
Used the software for: 2+ years

### "technical support"

January 13, 2025

5.0

Pros

automanager has excellent support and \[sensitive content hidden\] was very helpful with setting up Face book market place

Cons

nothing at this time. working fine.

Review Source

UA

Usman A.  
owner  
Automotive  
Used the software for: Less than 6 months

### "Comprehensive Review of DMS AutoManager and Exceptional Service from Heather"

December 20, 2024

5.0

\[sensitive content hidden\] took the time to understand my needs and provided tailored solutions that fit perfectly with my business operations. She was always quick to respond to any questions, offering clear and detailed guidance. Thanks to her, setting up and navigating DMS AutoManager felt effortless.

Pros

Comprehensive Features: Offers a wide range of tools that streamline automotive business operations, saving time and improving efficiency. Customizable Solutions: Flexible options tailored to fit specific business requirements.

Cons

Initial Setup: Requires dedicated time and effort for proper configuration and integration into existing systems.

Switched from

[DealerCenter](https://www.capterra.com/p/71935/DealerCenter/)

expensive, complicated, slow, hidden fees

Review Source

LC

Lori C.  
Manager  
Automotive  
Used the software for: 2+ years

### "technical support "

December 20, 2024

5.0

Pros

Desk manager program is easy to use and it s friendly \[sensitive content hidden\] was very helpful with Deskmanager fixing the issue

Cons

Nothing yet program is working fine so far so good

Review Source

AC

Armin C.  
Owner  
Automotive  
Used the software for: 2+ years

### "workstation setup"

January 16, 2025

5.0

Pros

Deskmanager is easy to use program and \[sensitive content hidden\] was helpful with setting up a workstation

Cons

Nothing yet. everything is working fine in deskmanagerl

Review Source

MT

MASOUD T.  
Owner  
Automotive  
Used the software for: 2+ years

### "web manager and desk manager support"

January 8, 2025

5.0

Pros

\[sensitive content hidden\] was super helpful with web manager and desk manager online support

Cons

Nothing at this time, oiftware is working fine

Review Source

MG

Majid G.  
Owner  
Automotive  
Used the software for: 2+ years

### "Okidata printer setup"

December 19, 2024

5.0

Pros

Deskmanager is a great prom and easy to use \[sensitive content hidden\] was helpful and he is the best. quick and sufficient

Cons

Not much.

Review Source

kA

khalil A.  
Owner  
Automotive  
Used the software for: 2+ years

### "Printing forms on Okidata "

December 26, 2024

5.0

Pros

Deskmanager Online is a nice software and \[sensitive content hidden\] was very helpful with okidata pointer setup and printing

Cons

No much

Review Source

SJ

Steve J.  
President  
Automotive  
Used the software for: 2+ years

### "Tech support"

January 7, 2025

5.0

Pros

Deskmanager is very nice program and easy to use. \[sensitive content hidden\] was great helping me resolve my web issues.

Cons

None .

Review Source

PB

PENNY B.  
Owner  
Automotive  
Used the software for: 2+ years

### "technical support"

December 17, 2024

5.0

Pros

Desk manager and web manager are easy to use and they are friendly \[sensitive content hidden\] was extremely helpful

Cons

time zone and nothing more.

Review Source

JF

Jason F.  
Manager  
Automotive  
Used the software for: 2+ years

### "tech support"

December 4, 2024

5.0

Pros

\[sensitive content hidden\] was very helpful and provided nice training on Web manager program

Cons

Nothing yet no issues at this time........

Review Source

KN

Kirsten N.  
Manager  
Automotive  
Used the software for: 2+ years

### "workstation setting up"

November 26, 2024

5.0

Pros

Deskmanager program is easy to use and it is friendly \[sensitive content hidden\] was helpful

Cons

Nothing at all . no issue so far

Review Source

RC

Rocco C.  
Owner  
Automotive  
Used the software for: 2+ years

### "Workstations setup"

November 21, 2024

5.0

Pros

Easy of use and friendly Mike was extremally helpful

Cons

Not much. program is working fine ...........

Review Source

CD

Christian D.  
Inventory Manager  
Automotive  
Used the software for: 2+ years

### "website edit"

November 27, 2024

5.0

Pros

\[sensitive content hidden\] was helpful. deskmanger and easy Friedly program,

Cons

Nothing.

Review Source

vM

victor M.  
Manager  
Automotive  
Used the software for: 2+ years

### "technical support"

November 15, 2024

5.0

Pros

Deskmnager is a friendly nd easy to use and customer service is great Mike was very helpful ad quick

Cons

nothing yet.

Review Source

RH

Reza H.  
Owner  
Automotive  
Used the software for: 2+ years

### "form questins"

November 5, 2024

5.0

Pros

Desk manager program is easy to use friendly \[sensitive content hidden\] was helpful and knowledgeable and Bill account manager as well

Cons

Nothing.

Review Source

GP

Glenna P.  
Office Manager  
Automotive  
Used the software for: 2+ years

### "\[sensitive content hidden\] is helpful!"

October 25, 2024

5.0

\[sensitive content hidden\] has always been helpful with answering my questions.

Pros

\[sensitive content hidden\] is always helpful and answers my questions.

Cons

I don't have any cons. I always have a pleasant experience.

Review Source

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