# ACE Dental Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about ACE Dental Software - reviews, pricing plans, popular comparisons to other Dental products and more.

Source: https://www.capterra.com/p/10010533/ACE-Dental

---

# 

 ACE Dental Software Review 2026: Features, Integrations, Pros & Cons

Last updated on June 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

ACE Dental

## What is ACE Dental?

ACE Dental is proud to have been selected as the best dental software by Top Ten Reviews for 2014, 2015, 2016 and 2017. In addition to having the best software, ACE also incorporates services that help make a dental practice much more profitable. Our eReminders (email, text message and voice) virtually eliminate no-shows. Our eRecall (email and text messages) will fill the hygiene schedule. And our eSurveys will get 5 star reviews on Google and Yelp.

## What is ACE Dental used for?

[Dental](https://www.capterra.com/dental-software/)

Top alternative

Featured

Overall rating

Based on 108 user reviews

Reviews sentiment

Positive

93%

Neutral

4%

Negative

4%

Starting price

$99

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for ACE Dental?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.ace-dental.com&name=ACE Dental)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ACE Dental

4.6 (108)

VS.

[4.6 (77)](https://www.capterra.com/p/180647/Remedly/reviews/)

Starting Price

$99

Flat Rate, Per Month

Starting Price

$89

Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (108)

Ease Of Use

4.5 (77)

Value For Money

4.6 (88)

Value For Money

4.5 (71)

Customer Service

4.7 (106)

Customer Service

4.6 (75)

## ACE Dental alternatives

[4.6 (114)](https://www.capterra.com/p/129851/MedicsPremier/reviews/)

Starting price

$350.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.3 (498)](https://www.capterra.com/p/110018/rxnt/reviews/)

Starting price

$32.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[4.2 (152)](https://www.capterra.com/p/120340/ChARM-EHR/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

Highest Rated

[5.0 (54)](https://www.capterra.com/p/129734/e-Medsys/reviews/)

Starting price

$589.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/10010533/ACE-Dental/alternatives/)

## FAQs about ACE Dental

Overview

### What problems does ACE Dental solve?

ACE Dental solves slow staff onboarding, confusing dental workflows, and front-desk bottlenecks by making scheduling, checkout, insurance claims, charting, reminders, and patient account updates easy to navigate. Dental practices, especially receptionists, office managers, hygienists, and small-office dentists, benefit from faster training, fewer missed appointments, and quick support when issues disrupt daily operations.

Answer based on 67 reviews

Overview

### Which roles and teams benefit most from ACE Dental?

ACE Dental is most used by dentists, periodontists, and other dental providers, along with office managers, practice owners, and operations leaders. Clinical teams rely on it for charting, scheduling, and patient records, while administrative staff use it to manage billing, appointments, workflows, and overall practice performance.

Answer based on 102 reviews

Talk to an expert

### More questions?

Ask our experts

Overview

### What company size and specific industries is ACE Dental built for?

ACE Dental is designed for dental practices of all sizes, including small and mid-sized clinics that need practice management tools and patient communication services. It targets the dental industry specifically, supporting offices that want features such as appointment reminders, recall messaging, and patient surveys.

Features and Usability

### What are the key features of ACE Dental?

ACE Dental includes core dental practice management features like appointment scheduling, clinical notes, charting, treatment planning, and patient records management. Differentiating features include eReminders and eRecall for confirmations, insurance billing with electronic claims, and imaging and X-ray integration, with reviewers also highlighting easy navigation across office management workflows.

Answer based on 50 reviews

Pricing

### How much does it cost and what fees or limitations are included?

ACE Dental starts at $99/month for the ACE Basic cloud plan, with ACE Advanced at 199 and ACE Bundle at 299; perpetual licenses range from Basic single-user 499 to Bundle unlimited-user 3999. A free trial is available. Reviewers often call pricing affordable and fair, though some cited paid training, extra-cost features, and support fees.

Answer based on 20 reviews

Integrations

### Which third-party tools and platforms does ACE Dental integrate with?

ACE Dental integrates with Solutionreach for patient appointment confirmations, cancellations, and reminder messages by text or email. This integration helps dental practices manage communication around scheduling and follow-up through a single third-party platform.

Answer based on 3 reviews

Getting Started and Support

### How easy is it to onboard and train a team on ACE Dental?

ACE Dental is generally easy to onboard for dental office staff, with reviewers saying new hires, temporary employees, and nontechnical team members learn it quickly. Training is available through live online sessions, webinars, and documentation. Teams that learn best from in-person demonstration may need more time, though repeatable online materials help.

Answer based on 14 reviews

Getting Started and Support

### What customer support options does ACE Dental offer, and how do users rate the experience?

ACE Dental offers email/help desk, phone support, and chat. Users generally describe support as friendly, knowledgeable, and quick to respond, with staff who walk offices through issues and often resolve problems the same day. A few reviewers report weak troubleshooting, limited service hours, or pressure around support-related upsells.

Answer based on 50 reviews

Dental practice

### Is ACE Dental good for running a dental practice?

ACE Dental covers the day-to-day needs of many dental practices with easy scheduling, charting, billing, insurance, and patient communication tools. Small offices, family practices, and specialty clinics often find it simple to learn and dependable, though some teams mention dated visuals, limited cloud imaging access, and a few gaps in device integration.

Answer based on 29 reviews

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Appointment Management

5.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Manage various aspects of appointments including booking, rescheduling, canceling

Claims Management

4.7 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Process of submitting and following up on claims with insurance companies

Patient Records Management

5.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Treatment Planning

4.7 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Create treatment plans that document interventions and outcomes to track patient progress

Charting

4.5 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Confirmations/Reminders

3.5 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Automated reminders and confirmations for booked appointments and events via text or email

ACE Dental 19 features

Manage various aspects of appointments including booking, rescheduling, canceling

Create, manage, and send invoices or bills to customers

Track and manage schedules and meetings via an integrated calendar

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Process of submitting and following up on claims with insurance companies

Manage contact details and communication with clients

Automated reminders and confirmations for booked appointments and events via text or email

Pre-designed layouts that can be customized to match preferences and requirements

Managing day-to-day operations of dental practices such as scheduling appointments, generating reports, and more.

Assemble applications and processes by dragging over and arranging pre-built components

Electronically collect payments for goods or services

Visual representations or pictures of objects, structures, or internal body parts, often for diagnostic or analytical purposes

Ability to chat online in real time

Manage billing and payments for a healthcare provider

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Ability to record, store, update, and retrieve information

Timed notification for any upcoming task, deadline, appointment, or activity

Plan availability and assign specific time slots for tasks and resources

Create treatment plans that document interventions and outcomes to track patient progress

Get Advice

We can help you find the software with the features you need.

Features

4.5 (95)

4.5

Based on 95 reviews

## Pricing

Value for money

4.6 (88)

Free Trial

[View pricing plan details](https://www.capterra.com/p/10010533/ACE-Dental/pricing/)

ACE Basic

$99.00

Flat Rate,Per Month

It includes:

-   Advanced Appointment
-   Appointment Scheduling
-   Call Lights
-   Electronic Insurance
-   Full Word Processing With Easy Merge Fields
-   Lab Case Tracking
-   Patient Images
-   Patient Ledger and Entry
-   Patient Payment Plans
-   Patient Pdfs
-   Patient Statements
-   Prescription Writing
-   Recall Management
-   Reminders
-   Report Writer
-   Room to Room Chat
-   Unlimited SQL
-   Visual Treatment Planning

ACE Advanced

$199.00

Flat Rate,Per Month

It includes:

-   Advanced Appointment
-   Appointment Scheduling
-   Auto Clinical Notes
-   Call Lights
-   Electronic Insurance
-   Full Word Processing With Easy Merge Fields
-   Lab Case Tracking
-   Mixed Dentition
-   Patient Images
-   Patient Ledger and Entry
-   Patient Payment Plans
-   Patient Pdfs
-   Patient Statements
-   Perio Charting
-   Perio Comparisons
-   Perio Graphing
-   Prescription Writing
-   Recall Management
-   Reminders
-   Report Writer
-   Restorative Charting With 3d Teeth
-   Room to Room Chat
-   Unlimited SQL
-   Visual Treatment Planning

ACE Bundle

$299.00

Flat Rate,Per Month

It includes:

-   Advanced Appointment
-   Appointment Scheduling
-   Auto Clinical Notes
-   Call Lights
-   Complete ADA CDT Codes
-   Digital Signature on Documents
-   Electronic Insurance
-   Full Word Processing With Easy Merge Fields
-   Imaging Bridge to All Imaging Software
-   Lab Case Tracking
-   Live Online One on One Training
-   Mixed Dentition
-   One-Year Telephone and Internet Support With Program Updates
-   Patient Images
-   Patient Ledger and Entry
-   Patient Payment Plans
-   Patient Pdfs
-   Patient Statements
-   Perio Charting
-   Perio Comparisons
-   Perio Graphing
-   Prescription Writing
-   Processing Integration
-   Recall Management
-   Reminders
-   Report Writer
-   Restorative Charting With 3d Teeth
-   Room to Room Chat
-   Scanner Bridge to TWAIN Scanners
-   Time Clock
-   Unlimited SQL
-   Visual Treatment Planning
-   X-Charge Credit Card

Value for money

4.6 (88)

4.6

Based on 88 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

4.7 (106)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (106)

4.7

Based on 106 reviews

## User reviews

Overall rating

4.6

Based on 108 reviews

Filter by rating

5(84)

4(16)

3(4)

2(0)

1(4)

Mentioned topic

Sorted by most recent

CM

Conchetta M.

Assistant

Consumer Services

### "Dental office works all in one"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

October 4, 2024

Video training was great. A little disappointed that there was a cost

Pros

This program does everything and you have ability to add more functions

Cons

Great product. All you could want at your hands

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AA

Alaa A.

CAD CAM Designer

Hospital & Health Care

### "ACE Dental is good to manage the Dental operations."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

September 7, 2023

ACE Dental is not advanced to manage Dental.

Pros

ACE Dental was great for basic operations in Dental Management.

Cons

ACE Dental is weak in integration with Dental devices and limited in 3D modules.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BC

Brendalyn C.

DMD

Health, Wellness and Fitness

### "Beware and Don't get Fooled, wait until you are with them passed 2 yrs."

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

August 16, 2023

I have ACE since 2017, switch to them because Computer Age has no more support. First they are helpful then later on I noticed they start to push transferring the data into the cloud. I have issues with our internet around the area. So when I finally agreed to do the cloud last week because ACE is claiming that Microsoft access can only handle data up to 1GB and I'm now up to 980 MM, I then switch to cloud, But when I was using the cloud for 2 days it was not saving my notes and I have to keep re-writing the notes and claims. I then called ACE to just get me back into keeping my own database. They told me I can removed the old claims which takes up a lot of space, but then informed me that purging it will not work because my data is corrupt. I have been paying for support since 2017 and I'm so confused how can my data be corrupt if they keep updating my server automatically . Now they are telling me I have to go to every patient to remove the old claims and also remove the appointment so my data will get smaller for it to work.I called my friends who have DENTRIX and they don't have this issue at all, they been with DENTRIX longer than I did with ACE.Now I'm "STUCK WITH THIS CRAPPY SOFTWARE"

Pros

Easy to use if it's only Charting, notes and claims are being use.

Cons

After 2 yrs with them they start selling you the cloud to pay more for the support.

Reasons for choosing ACE Dental

Thinking I will save some money, BIG MISTAKES now my support cost more than DENTRIX

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Vaibhav G.

Clinic Manager

Hospital & Health Care

### "Good experience with ACE Dental"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

July 19, 2022

Pros

Apart from Appointment scheduling, I liked the insurance feature, you can sub companies, add produce code, company- patient share of insurance amount.

Cons

In the Dental Charting they have limited options, Perio charting doesn't have print option.

Switched from

[Curve Dental](https://www.capterra.com/p/98688/Curve-Dental-Hero/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SS

Sumeet S.

CEO

Hospital & Health Care

### "Ace Dental"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

April 13, 2022

Affordable and user-friendly, but compared to other practice management softwares, this is not my favorite.

Pros

User-friendly and has a clean-modern interface. The staff/team has had no issues picking up/learning the software.

Cons

Sometimes the software itself is slow in running. Updates on other computers are slow due to the lag. And in healthcare, real-time information is extremely critical.

Alternatives considered

[Curve Dental](https://www.capterra.com/p/98688/Curve-Dental-Hero/)

Reasons for choosing ACE Dental

Cost.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DM

Danielle M.

Office mgr

Health, Wellness and Fitness

### "Horrible customer service!!!"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

April 15, 2020

Horrible the customer service here is horrible we’re in the middle of a pandemic and they stole all my patient information I will not allow me to have access to it!!!!! Horrible horrible horrible

Pros

I’ve been with these people for years and because I am moving to a more updated software they Took all of my patient information out of my computer and will not restore it!!! They are horrible I do not advise them this is an old cheap software and you need to get something more updated than this!!!

Cons

Horrible horrible customer service just horrible

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Thierry J.

Business Administrator

Hospital & Health Care

### "ACE review "

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

January 24, 2019

I tried this software while doing an EMR evaluation for strategic development and growth aimed at small clinics. I was able to use it and understand it enough to give it a recommendation.

Pros

As with most people, I believe ACE is the best option out there for most dental clinics. The ability to send mass communication to the staff is invaluable for Dentists. Backing up the system ensures that it remains updated and reliable. The client management system is comprehensive, coherent and adaptable after some practice.

Cons

The system takes practice and the overall layout seems outdated by current standards. It is also not the cheapest software for smaller practices.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ML

Monique L.

dentist

Medical Practice

### "Ace is very good and would recommend for small to midsize businesses."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 17, 2018

Pros

Easy to navigate through the modules, the tabs are at the top so you don't have to shift some place else. The customer support is quick and easy to get a hold of. The cost is affordable than other softwares and the the data is quick.

Cons

The dental image is not on cloud, but other than that there are no cons , it is very good software for the money.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AK

abdullatif K.

Bus. Mger

Hospital & Health Care

### "Ace dental review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 2, 2018

Data available very quickly and easy to navigate from modules to module

Pros

simple to use and very little training for the staff. Intuitive

Cons

Cost is fair. Monthly support fee could be a little less expensive

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LB

Laurie B.

Administrator

Medical Practice

### "Limited reports"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

November 23, 2018

The executive has been very helpful in running reports for us.

Pros

It interfaces well with Dexis, our x-ray software.

Cons

There are very limited reports. Report Writer is quite limited.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/10010533/ACE-Dental/reviews/)

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