--- title: "EPIC Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about EPIC Software - reviews, pricing plans, popular comparisons to other Loan Origination products and more." source_url: "https://www.capterra.com/p/10010540/Destiny/" page_type: "product" language: "en" --- # EPIC Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) EPIC ## What is EPIC? Integra is a Lending Platform Provider offering loan automation for community banks, credit unions & mortgage companies since 1996. The Integra 3-in-1 platform “Epic”, covers the lending process from A-Z for Mortgage, Consumer, and Commercial loans in One Single Platform. The entire lending process is automated and will provide you the tools to close loans quicker and increase profit. www.integraloantech.com ## What is EPIC used for? [Loan Origination](https://www.capterra.com/loan-origination-software/)[Commercial Loan](https://www.capterra.com/commercial-loan-software/) Top alternative Featured Overall rating Based on 7 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $50000 Per User, One Time Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for EPIC?[Manage this product listing](https://www.g2.com/products/epic-consumer/claim_requests/new?auto=true) ## EPIC Overview Updated August 2026 AI summary EPIC supports organizations of all sizes with loan origination and commercial loan management through a cloud-based platform. It offers tools for managing customer information, processing loans, and maintaining compliance, alongside features like online applications and audit trails. Businesses seeking digital loan processing and oversight can deploy EPIC via web-based or SaaS options to centralize their workflows. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### EPIC 3.9 (7) VS. [4.8 (288)](https://www.capterra.com/p/9277/The-Mortgage-Office/reviews/) Starting Price $50000 Per User, One Time Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.7 (7) Ease Of Use 4.7 (72) Value For Money 3.8 (6) Value For Money 4.7 (63) Customer Service 3.8 (6) Customer Service 4.8 (68) ## EPIC alternatives [4.8 (6)](https://www.capterra.com/p/10018704/TaskSuite/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars Highest Rated [5.0 (14)](https://www.capterra.com/p/135272/LOAN-SERVICING-SOFT/reviews/) Starting price $500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.9 (39)](https://www.capterra.com/p/254642/HES-LoanBox/reviews/) Starting price $75000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [LendingWise](https://www.capterra.com/p/166706/LendingWise/) [4.6 (72)](https://www.capterra.com/p/166706/LendingWise/reviews/) Starting price $149.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/166706/LendingWise/) [View all alternatives](https://www.capterra.com/p/10010540/Destiny/alternatives/) ## FAQs about EPIC Overview ### What company size and specific industries is EPIC built for? EPIC is designed for community banks, credit unions, and mortgage lenders. It fits financial services organizations of these types, particularly firms that need software tailored to banking and lending operations rather than general business use. Features and Usability ### What are the key features of EPIC? EPIC offers asset lifecycle management, audit trail, and compliance management for tracking assets and meeting regulatory requirements. It also includes customer management, lead management, online applications, loan origination, and loan processing for handling lending workflows from application intake through approval and servicing. Getting Started and Support ### What customer support options does EPIC offer? EPIC provides 24/7 live rep support for users who need direct help at any hour. With no reviewer feedback available on support experiences, customer sentiment on response times, helpfulness, or common frustrations cannot be summarized. ## Features AI summary Based on 460 Loan Origination reviews Capterra data shows that buyers of loan origination software rank the following features as their top priorities: - **Borrower Management** (**68%** of reviewers rated this feature as critical) - **Workflow Management** (**55%**) - **Loan Processing** (**61%**) EPIC includes **Loan Processing**, which is a key capability for managing the steps required to move loans from application through approval and closing. However, it does not include **Borrower Management** or **Workflow Management**. Its support for **Loan Processing** helps businesses handle loan activities more efficiently, providing teams with a clearer path for tracking progress and completing lending tasks accurately. Audit Trail A record of all activities within the system, including user access, changes made, etc. Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Customer Management Store and organize information about customers and previous interactions Lead Management Store information about leads or contacts and track, manage and nurture them throughout the sales process Loan Origination Process of securing a loan from a bank or any other lender. Loan Processing Collect, organize, and prepare loan information to send to the lender for approval EPIC 7 features ### All Features - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Customer Management: Store and organize information about customers and previous interactions - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Loan Origination: Process of securing a loan from a bank or any other lender. - Loan Processing: Collect, organize, and prepare loan information to send to the lender for approval - Online Applications: Ability to fill out and submit application forms on the web --- Features 3.9 (7) 3.9 Based on 7 reviews ## Pricing Value for money 3.8 (6) Basic $50,000 Per User,One Time Value for money 3.8 (6) 3.8 Based on 6 reviews ## Support, customer service and training options Customer Service 3.8 (6) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.8 (6) 3.8 Based on 6 reviews ## User reviews Overall rating 3.9 Based on 7 reviews Filter by rating 5(3) 4(1) 3(2) 2(1) 1(0) Mentioned topic Sorted by most recent TN Tiffany N W. Financial Services Representative Insurance ### "User Friendly " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 18, 2024 Pros I liked most about EPIC the way it was very easy to use for all ages Cons I liked least about EPIC was the system crashing occasionally Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Revenue Cycle Manager Hospital & Health Care ### "Straightforward " 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 July 26, 2022 Good Pros Pretty efficient program and offers a wide range of features. Cons whenever we have issue we have reached out to customer service and solved our issues. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EE Ellen E. empresária Photography ### "avaliação epics" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 2/10 December 23, 2021 tive problemas com fotos que importei para a plataforma e simplesmente não obtive ajuda Pros O modo de o cliente selecionar as suas fotos Cons O quanto o suporte é terrivel, sem nenhuma segurança Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GB Geoffrey B. Director Management Consulting ### "Epic Loan Management" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 3/10 December 3, 2021 Pros it's the web-based, modern product, not a bad program at all. Cons It seems the team could not figure out how to do certain things and getting answers takes. Alternatives considered [DESTINI Estimator](https://www.capterra.com/p/161842/DESTINI-Estimator/) Reasons for choosing EPIC Web based Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Tier II Help Desk Information Technology and Services ### "Effective Inventory Management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 8, 2020 It gets you what you need and very effectively. There are a lot of IMS I have used and i feel this one is in the high tier of efficiency Pros Flexible-Solution based inventory management system that can be highly customized to suit the needs of the provider to the users. Cons It can be overwhelming in its complexity to be a manger of it, however the resources offer by the publishers allows this to be easy to resolve. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Operations Manager Education Management ### "What a wonderful product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 3, 2018 Wonderful! So thankful for Destiny Pros It crazy how easy I can make a book order of over 1,000 books. It is super user friendly. I don’t have a lot of time in my day and being to search books so easily helps a ton! And I love that all my searches are always remembered. Cons I really can’t think of anything to say that’s negative about Destiny. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RI Rufat I. ### "Live customer support" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 February 22, 2017 I really like this product's customer support. Every day (24/7) it is online and I prefer to all companies to use this product Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/10010540/Destiny/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.