# EPIC Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is EPIC the right Loan Origination solution for you? Explore 7 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/10010540/Destiny/reviews

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EPIC

3.9 (7)

[View alternatives](https://www.capterra.com/p/10010540/Destiny/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated November 5th, 2025

# Reviews of EPIC

Ease of use

3.7

Customer Service

3.8

## Showing most helpful reviews

Showing 1-7 of 7 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Operations Manager  
Education Management  
Used the software for: 2+ years

### "What a wonderful product"

December 3, 2018

5.0

Wonderful! So thankful for Destiny

Pros

It crazy how easy I can make a book order of over 1,000 books. It is super user friendly. I don’t have a lot of time in my day and being to search books so easily helps a ton! And I love that all my searches are always remembered.

Cons

I really can’t think of anything to say that’s negative about Destiny.

Review Source

TNW

Tiffany N W.  
Financial Services Representative  
Insurance  
Used the software for: 6-12 months

### "User Friendly "

January 18, 2024

5.0

Pros

I liked most about EPIC the way it was very easy to use for all ages

Cons

I liked least about EPIC was the system crashing occasionally

Review Source

VR

Verified Reviewer  
Revenue Cycle Manager  
Hospital & Health Care  
Used the software for: 1-2 years

### "Straightforward "

July 26, 2022

3.0

Good

Pros

Pretty efficient program and offers a wide range of features.

Cons

whenever we have issue we have reached out to customer service and solved our issues.

Review Source

VR

Verified Reviewer  
Tier II Help Desk  
Information Technology and Services  
Used the software for: Less than 6 months

### "Effective Inventory Management"

October 8, 2020

5.0

It gets you what you need and very effectively. There are a lot of IMS I have used and i feel this one is in the high tier of efficiency

Pros

Flexible-Solution based inventory management system that can be highly customized to suit the needs of the provider to the users.

Cons

It can be overwhelming in its complexity to be a manger of it, however the resources offer by the publishers allows this to be easy to resolve.

Review Source

RI

Rufat I.  
  
  
Used the software for:

### "Live customer support"

February 22, 2017

4.0

I really like this product's customer support. Every day (24/7) it is online and I prefer to all companies to use this product

Review Source

EE

Ellen E.  
empresária  
Photography  
Used the software for: 6-12 months

### "avaliação epics"

December 23, 2021

2.0

tive problemas com fotos que importei para a plataforma e simplesmente não obtive ajuda

Pros

O modo de o cliente selecionar as suas fotos

Cons

O quanto o suporte é terrivel, sem nenhuma segurança

Review Source

GB

Geoffrey B.  
Director  
Management Consulting  
Used the software for: Less than 6 months

### "Epic Loan Management"

December 3, 2021

3.0

Pros

it's the web-based, modern product, not a bad program at all.

Cons

It seems the team could not figure out how to do certain things and getting answers takes.

Alternatives considered

[DESTINI Estimator](https://www.capterra.com/p/161842/DESTINI-Estimator/)

Reason for choosing EPIC

Web based

Review Source

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