--- title: "AssurX Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about AssurX Software - reviews, pricing plans, popular comparisons to other Quality Management products and more." source_url: "https://www.capterra.com/p/10010604/AssurX/" page_type: "product" language: "en" --- # AssurX Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) AssurX ## What is AssurX? AssurX is a quality management software that streamlines and automates quality and regulatory compliance processes. The system offers pre-configured modules including audit management, CAPA, change control, complaint handling, document management, and training management, all integrated into a unified platform. This integration reduces complexity, improves efficiency, and allows organizations to deploy solutions quickly while adding capabilities as needs evolve. AssurX features pre-validated workflows, comprehensive data management, and seamless integration with other systems, eliminating data silos. The software includes searchable data functionality for quick retrieval and efficient information management. AssurX also provides the flexibility to implement needed solutions immediately and connect additional modules later. The platform's pre-validated workflows come with complete documentation, ensuring rapid deployment while maintaining compliance standards. ## What is AssurX used for? [Document Generation](https://www.capterra.com/document-generation-software/)[EHS Management](https://www.capterra.com/ehs-management-software/)[Quality Management](https://www.capterra.com/quality-management-software/) Top alternative Featured Overall rating Based on 25 user reviews Reviews sentiment Positive 92% Neutral 8% Negative 0% ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for AssurX?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.assurx.com&name=AssurX) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### AssurX 4.6 (25) VS. [4.9 (70)](https://www.capterra.com/p/153199/Qualityze-EQMS-Suite/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (25) Ease Of Use 4.9 (89) Value For Money 4.6 (24) Value For Money 4.8 (83) Customer Service 4.8 (24) Customer Service 5.0 (88) ## AssurX alternatives [4.8 (124)](https://www.capterra.com/p/97557/QT9-Quality-Management/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.8 (96)](https://www.capterra.com/p/141558/DoneSafe/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.4 (112)](https://www.capterra.com/p/102848/EHS-Management-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.6 (84)](https://www.capterra.com/p/108528/Intellect/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars ## FAQs about AssurX Overview ### Which roles and teams benefit most from AssurX? AssurX is most used by quality, compliance, and regulatory teams that manage document control, audits, training, and corrective actions across regulated processes. IT leaders, systems analysts, and implementation teams benefit by configuring quality workflows, integrating enterprise systems, and improving visibility, while directors use it to standardize oversight and postmarket quality operations. Answer based on 24 reviews Overview ### What company size and specific industries is AssurX built for? AssurX is designed for mid-size to enterprise organizations in regulated industries, including pharmaceutical companies, medical device manufacturers, energy utilities, high tech electronics firms, food and beverage producers, and manufacturing organizations. It fits businesses that need software for quality, compliance, and operational management across complex processes. Talk to an expert ### More questions? Ask our experts Features and Usability ### What are the key features of AssurX? AssurX offers compliance management, audit management, CAPA, incident and complaint management, and risk assessment tools. It also includes configurable workflow, document management, approval process control, alerts and notifications, electronic and digital signatures, reporting and analytics, and role-based access for regulated quality and safety processes. Integrations ### Which third-party tools and platforms does AssurX integrate with? AssurX integrates with 10 third-party tools and platforms, including Microsoft 365, Microsoft Azure, Microsoft SharePoint, Okta, ServiceNow, Salesforce Platform, NetSuite, SAP Business One, IBM Cognos Analytics, and Oracle Cloud Infrastructure (OCI). Answer based on 3 reviews Getting Started and Support ### What training and onboarding options does AssurX offer? AssurX offers in-person training, live online sessions, webinars, documentation, and videos. In-person training and live online sessions support guided instruction, webinars provide scheduled group learning, documentation serves as written reference, and videos offer visual materials for self-paced review. Answer based on 9 reviews Getting Started and Support ### What customer support options does AssurX offer? AssurX provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. These channels give users multiple ways to find answers or reach support staff, but no reviewer feedback is available here to describe response times, helpfulness, or common frustrations with the support experience. Features and Usability ### Is AssurX easy to navigate for everyday users? AssurX offers a more modern interface than earlier versions, and many teams find daily tasks manageable after setup. Quality and compliance users like the flexibility, breadcrumb navigation, and configurable screens, but novice or occasional users may find workflows less intuitive and need training for reviews, reporting, and record navigation. Answer based on 11 reviews Features and Usability ### How easy is AssurX to learn and use? AssurX works well for teams that want configurable quality workflows without heavy coding, especially after implementation planning and training. Many enterprise and regulated users find it user friendly for routine compliance work, but learning reports, advanced setup, and occasional-use workflows can take time and often benefits from internal experts or vendor support. Answer based on 10 reviews ## Features AI summary Based on 2,560 Quality Management reviews Capterra reviewers point to these as the top priorities when choosing Quality Management software: - **Document Management** (**55%** of reviewers rated this feature as critical) - **Quality Control** (**50%**) - **Compliance Management** (**44%**) AssurX supports all three features that reviewers rank highest: **Document Management**, **Quality Control**, and **Compliance Management**. Together, these capabilities help businesses keep records organized, maintain consistent product and process standards, and meet regulatory requirements more effectively, allowing teams to improve oversight and reduce quality-related risk. Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Escalation System alerts about the need to escalate an issue or request Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases AssurX 114 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Assessment Management: Creation, administration, and evaluation of assessments or tests - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Planning: Create a targeted plan, schedule resources, and determine long-term goals for the audit process - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Calibration Management: Schedule the calibration of instrumentation and maintenance requirements - Certification Tracking: Maintain personal certifications/qualifications - Change Management: Track and monitor efficient handling of all changes/transitions - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Complaint Management: Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Configurable Workflow: Configure existing workflows to meet your organization's needs - Content Library: Centralized repository to store content and assets - Corrective and Preventive Actions (CAPA): Investigate and take action at root cause or error in processes to prevent recurring issues - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Customization: Create labels for products that contain required information such as colors, sizes, dates, etc. - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Collection: Process of gathering, measuring, and analyzing accurate data - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Data Storage Management: Manage and store data in a database - Data Visualization: Graphical representation of data - Defect Tracking: Process of tracking logged defects (errors) in a product or service to create new versions to fix the error - Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document - Document Automation: Automated or logic-based workflows that assist in the creation of electronic documents - Document Coding & Control: Management and control of the creation, approval, and distribution of documents and processes to ensure they meet industry regulations - Document Generation: Custom forms to streamline repetitious aspects of a document - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Review: Review and analyze existing information across documents - Document Storage: Store and organize documents in a centralized system - Document Templates: Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - EDI: Transfer of data from one computer system to another - Electronic Signature: Digitally sign online documents - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Emergency Response Planning: Develop and maintain plans and procedures to effectively respond to accidents, natural disasters, or workplace incidents - Environmental Compliance: Guidelines for conforming to environmental laws, regulations and requirements - Equipment Management: Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed - Event Logs: A chronological record of actions or occurrences within a network, software, or process - FDA Compliance: Track and ensure quality of products in accordance with food and drug administration (FDA) act - Forms Management: Store, manage and track all forms in a centralized location - Full Text Search: Search for specific words or phrases within a document or database - Hazardous Materials Management: Document use of hazardous materials and procedures related to their handling and disposal - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Incident Management: Manage and track all disruptions and incidents - Industrial Safety Management: Create, document, and monitor safety policies and procedures in industrial plants and factories - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - ISO Compliance: Guidelines set by the International Organization for Standardization - ISO Standards Management: Track and monitor processes/products to ensure they meet international standards developed by the ISO - Issue Management: Identify and respond to unexpected problems or failures (ie. "negative events") - IT Asset Tracking: Monitor the movement of one or more IT assets throughout the organization - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Language: Manage and support multiple languages - Multiple Format Support: Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12) - Nonconformance Tracking: Identify issues and deviations from specifications - Occupational Health Management: Manage cases of on-the-job injuries and related remedies - OSHA Compliance: Enforces guidelines set by the Occupational Safety and Health Administration to remain legally compliant - OSHA Recordkeeping: Maintain records necessary for compliance with Occupational Health and Safety Administration requirements - Patch Management: Install software updates and bug fixes remotely - Patch Testing: Test patches before deployment to mitigate security risks - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Policy Management: Create, manage, and track policies and procedures within an organization - Quality Control: Ensure that quality requirements and standards are met across production processes - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Regulatory Reporting: Preparing and submitting reports to regulatory authorities in compliance with industry-specific rules, regulations, and standards - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Risk Alerts: Notifying as a warning or reminder of a potential or imminent hazard - Risk Analysis: Analyze potential risks across the organization - Risk Assessment: Initiate collection and analysis of known risks - Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Root Cause Analysis: Identify and analyse the reasons behind accidents - Safety Management: Identify and assess hazards to ensure the well-being of employees, assets, and the environment - Safety Training Management: Process of scheduling, tracking, and managing employee training programs related to safety and compliance - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Service Level Agreement (SLA) Management: Set and monitor service level agreements to ensure timely response and resolution - Statistical Process Control: Statistical methods to assist with and maintain quality control of processes - Status Tracking: Track the status over time for a request, process, asset, or transaction - Supplier Management: Manage all supplier data and operations - Supplier Quality Control: Qualify, select, and monitor supply chain partners - Sustainability Management: Manage and monitor compliance with government regulations on environmental standards - Task Management: Create, manage and track all task activities and progression - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Templates: Sample files or documents that could be customized as needed or used as is - Text Editing: Edit text as needed - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Training Management: Track employee/learner's progression through training programs - Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance - Usage Tracking/Analytics: Track and interpret metrics on the usage of company resources - Version Control: Track revisions and updates made to files and navigate between different versions - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.4 (25) 4.4 Based on 25 reviews ## Pricing Value for money 4.6 (24) ### Starting price Free trial not available Value for money 4.6 (24) 4.6 Based on 24 reviews ## Integrations [ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[ NetSuite](https://www.capterra.com/p/135757/NetSuite/)[ Microsoft Azure](https://www.capterra.com/p/16365/Azure/)[ Okta](https://www.capterra.com/p/119653/Okta/)[ Agile CRM](https://www.capterra.com/p/135148/Agile-CRM/)[ Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[ ServiceNow](https://www.capterra.com/p/254088/ServiceNow/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (24) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (24) 4.8 Based on 24 reviews ## User reviews Overall rating 4.6 Based on 25 reviews Filter by rating 5(16) 4(7) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent PB Paul B. Director Quality Computer Hardware ### "AssurX Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 10, 2021 We are using for corrective and preventative actions, manufacturing and supplier non-conforming part tracking, internal ISO9001 audits and RMA repair activity. Tracking CAPA progress, reporting activity to suppliers and customers and exporting data for reporting is all much easier with the software. Customer audits score higher due to controls established with software. Pros Great flexibility in configuration, covers complete range of quality and compliance needs. Cloud base saves on support issues. Ability to tailor implementation to specific needs. Link to ERP system is seamless. When proper time is spent planning implementation and configuring to specific needs the product is very easy to use and well received. Cons Key is with implementation, the software is very flexible and can lead to issues if not configured to match business needs. Configuration tools are easily accesses but documentation is light, requires resource training and time or use of consulting services. Consulting services are very good but have cost associated. Pricing structure is less attractive as user licenses increase. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KE Kirsten E. Quality Systems Specialist I Hospital & Health Care ### "Worked Well" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 December 17, 2020 Pros It did store all our documentation in one area. Cons There wasn't much protection on these documents. For instance anyone can download a native version in word and type what they wanted in there. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HM Heidi M. QS Manager Biotechnology ### "AssurX" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 3/10 December 17, 2020 Pros The ease of management of the users within the system. Cons There was not a good flow, and had to click so many times in order to get where you wanted. Also the searching was terrible. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KF Kevin F. Quality Process Improvement Engineer Medical Devices ### "Great flexible solution and a great team to work with from selection to implementation & use" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 22, 2020 We are hoping to transform our whole QMS with AssurX. Everything is currently manual on paper forms, but also because we are a growing company through various acquisitions, all sites work in different ways. So we are taking this as an opportunity to standardise where we can. We will be taking various approaches of configuring and using some pre-configured solutions. We went live earlier this year with our NC and CAPA solution and working on Document Management and Complaints this year. Overall its probably a five year plan. Overall we are really happy and they are great people to work with, they never complain about the many questions we ask, and we ask a lot, sometimes the same question because there is so much we are learning. Pros The pre-configured solutions were a bonus and helped make our decision on selection, even though the initial solutions we wanted to go-live with weren't good fits, the ease of configuration won us over. We selected this product on seeing an older interface, but when we came to implementation AssurX had developed a new interface which has been a huge help in making the system more user friendly and making it appear more modern to the users. I must say the AssurX team have been great to work with, from initial contact with Sales, to the onboarding, install, implementation support from their Professional Services and Validation support. Everyone has been so helpful and supportive and we couldn't have met our objective set by our senior management without them. Cons Whilst the configuration and flexibility has been great, I suppose its a double edged sword. We have been fortunate to have our own software developer at AMS, who has helped us navigate some of the advanced configuration which we would have probably struggled with. Whilst the initial training was necessary to gain and understanding of the fundamentals there is actually so much more to learn from the system, so I'm glad there seems to be more advanced training topics on specific areas. We could have built a process on the basic training but we have such a better process now from using the advanced tools, especially when we had a wide range of multiple sites as our customers. The Graphics for charts and KPI metrics whilst being functional, do look outdated in comparison to what is out there from some of the other suppliers. I believe there is a project to improve this which I can't wait to see. The Validation is a lot more manual, some suppliers offered what looked like a more automated package, although we will never know if this was the case. Again, there is some good work coming from the Validation team on improvements and looking forward to seeing a project they are working on to make validation more automated. Alternatives considered [Greenlight Guru](https://www.capterra.com/p/140578/greenlight-guru/) [Octave Reliance](https://www.capterra.com/p/172042/Quality-Management-Software/) [MasterControl Manufacturing Excellence](https://www.capterra.com/p/148011/MasterControl/) Reasons for choosing AssurX We did a comprehensive assessment of various systems. Overall functionally AssurX and one other product was by far the top preferences for functionality. Then we assess all factors such as Validation and Cost and services provided. It was close, but overall the cost of concurrent licenses and on premise install w ere the clinchers, this meant whilst the initial cost was high, over time it was the best value product. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 6, 2022 AssurX has since updated its graphics for charts and KPI metrics. RF Ron F. Quality Manager Medical Devices ### "AssurX CATSWeb QMS application has stood the test of time" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 17, 2020 The system is very flexible and has allowed us to continually expand our QMS applications. Concurrent licenses have been extremely beneficial in helping us to minimize our cost of ownership. The team at AssurX has been very responsive and helpful when we have experienced any technical issues. Pros The ability to quickly develop, validate and deploy any work flow process using internal developers. Cons My previous greatest concern has now been addressed with the release of V8 which now utilizes Unicode which allows us to enter, store and share data entered using double byte character sets like Chinese, Japanese and Korean. Reasons for choosing AssurX Ease of configurability. Concurrent licenses. Part 11 complaint. Ability to easily export data from CATSWeb for further analysis if desired. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LP Lou P. IT Director, Quality Systems Pharmaceuticals ### "QMS CATSWEb processes" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 June 17, 2020 The organization must use CATSWEB for training, CAPA, Deviation and 6 other processes. The users struggle to navigate the system particularly if they do not use the system daily. The Training process is the simplest and users do not have any issues with the simple execution of read and acknowledged training. Pros It is flexible to manage multiple quality processes. Cons The programming options are limited and integration with other systems is clunky. Reasons for choosing AssurX it was before I took over the IT ownership of the product. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RS Robin S. IS Systems Implementation Lead Medical Devices ### "Excellent Product and service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 17, 2020 Pros The system is completely flexible and it's use is limited only by your imagination. The support we have received from the company has been excellent, nothing is too much trouble and they are always willing to engage with you to assist as much as they can. Cons Because the system has such flexibility, this can lead to a daunting array of configuration options. You will need some degree of IT technical expertise to get the maximum out of the system, but with it anything is possible. Reasons for choosing AssurX The product does the job we need it to do at a price point which makes a very compelling business case. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SS Sebastien S. IT Project Manager Pharmaceuticals ### "Catsweb review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 17, 2020 We use Catsweb for more than 10 years to manage our quality process, as document & training management system. We are very satisfied with this software solution Pros This software solution provides a lot of functionnalities to configure and manage quality process. From an IT point of view, this system is easy to implement and maintain. Cons No issue or improvement to request at this time. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. WF Wincy F. Head of Digital Quality and EHS Pharmaceuticals ### "Highly configurable with top notch professional services" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 17, 2020 AssurX is a company focusing on delivering a platform that allows customers to tailor the solution through configuration that fits their business process and requirements. Their validation package is comprehensive providing another benefits to customers for utilization. Ease of use and configurability of this system enable accelerated delivery and implementation which is vital in the current Agile development. Pros The software provides excellent configuration capability. It provides high flexibility to support process requirements. Cons Reporting features can be more robust but in the digital era users should focus on data query capability not reporting. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 6, 2022 Reporting features including graphics for charts and KPI metrics have since been updated. SM Stephanie M. QMS IT Lead Pharmaceuticals ### "Flexibity" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 17, 2020 Pros the flexibility to configure to the business process with out of the box tools. Cons Some of our novice users struggle to navigate between records. But the new UI helps to overcome this with a breadcrumb trail. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/10010604/AssurX/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.