# Page 2 | Gearco Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Gearco the right Hospitality Property Management solution for you? Explore 30 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/10010628/Gearco/reviews

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Gearco

4.6 (30)

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Last updated September 16th, 2025

# Page 2 - Reviews of Gearco

## Showing most helpful reviews

Showing 26-30 of 30 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KH

Kimmy H.  
Accountant  
Accounting  
Used the software for: 6-12 months

### "Complicated to teach others how to use but beneficial if need to pull reports"

October 3, 2017

3.0

immediate support to general managers regarding questions

Pros

I can grab the reports whenever needed and don't need to worry about it interrupting the properties duties.

Cons

Hard to navigate through features and reports are sometimes off and has a lot of variances as with certain reports

Review Source

Response from Gearco

November 2, 2017

Kimmy- Thank you for the review and the opportunity to address your concerns.

JS

Joni S.  
General Manager  
Hospitality  
Used the software for: 6-12 months

### "Easy to teach, and easy to use"

October 3, 2017

5.0

Pros

It is easy to navigate, Any new employees trained catch on within a day, Everything needed to run a hotel is provided in this system. There is always someone a phone call away if there are any questions. They gearco team is very professional and takes care of any concerns immediately.

Review Source

Response from Gearco

October 5, 2017

Joni- Thank you for your review.

AM

Angela M.  
Regional Director  
Hospitality  
Used the software for: 2+ years

### "Go Getters!"

July 30, 2019

5.0

Love the training staff, they make it all worth it. I love the system and Gearco has a wonderful reputation with my company and there isn't one person that hasn't been absolutely Wonderful. Awesome Crew!!

Pros

I like that it generates reports fairly fast. I like that it looks similar to email like yahoo or gmail.

Cons

Installation Process can be lengthy. But working on making it better. Will say it wasn't too bad last time around.

Review Source

Response from Gearco

August 6, 2019

Angela, Thank you for the great review.

JG

Jennifer G.  
Area Manager  
Real Estate  
Used the software for: Less than 6 months

### "Excellent client support"

May 27, 2020

5.0

The customer support and the ability to customize reporting at no additional costs is amazing, very valuable.

Pros

I like that the software is user friendly and quick to learn

Cons

Making corrections to folios and updating pricing. Not so straight forward, however the team is always available to walk through and provide additional training.

Review Source

Response from Gearco

June 3, 2020

Jennifer, Thank you so much.

YL

Yeshuwanth L.  
Service desk analyst  
  
Used the software for: Less than 6 months

### "Customer service is EXCEPTIONAL"

April 11, 2018

5.0

Pros

I can easily find information regarding all aspects of the business using the variety of Gearco reports. Working with Gearco has been beneficial in increasing our bottom line.

Cons

Some things are not in logical places. It sometimes fustrates my other employees. Sometimes it locks up

Review Source

Response from Gearco

April 13, 2018

Yeshuwanth, Thank you for your review.

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