# eFit Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about eFit Software - reviews, pricing plans, popular comparisons to other Fitness products and more.

Source: https://www.capterra.com/p/10010647/eFit-Financial/pricing

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# 

 eFit Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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How Capterra verifies reviews

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How Capterra ensures transparency

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

eFit

## What is eFit?

Only eFit provides 100% integrated fitness club management software and membership billing services for one low, monthly price. Easily manage online schedules, memberships, check in, POS, marketing, reports, and 24-hour access. Our professional customer service team handles recurring payments and account management at no extra charge. Enjoy on-time payments, happier member, and higher profits.

## What is eFit used for?

[Club Management](https://www.capterra.com/club-management-software/)[Fitness](https://www.capterra.com/fitness-software/)

Top alternative

Featured

Overall rating

Based on 35 user reviews

Reviews sentiment

Positive

77%

Neutral

17%

Negative

6%

Starting price

$99

Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for eFit?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://jonassoftware.com/&name=eFit)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### eFit

4.1 (35)

VS.

[4.8 (344)](https://www.capterra.com/p/202837/Everfit/reviews/)

Starting Price

$99

Per Month

Starting Price

$19

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.7 (35)

Ease Of Use

4.8 (344)

Value For Money

3.9 (22)

Value For Money

4.6 (336)

Customer Service

4.5 (35)

Customer Service

4.8 (332)

## eFit alternatives

[4.6 (3,165)](https://www.capterra.com/p/146651/My-PT-Hub/reviews/)

Starting price

$22.50

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.6 (405)](https://www.capterra.com/p/227564/FitBudd/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.4 (604)](https://www.capterra.com/p/145039/WellnessLiving/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.7 (79)](https://www.capterra.com/p/215808/FliiP/reviews/)

Starting price

$129.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/10010647/eFit-Financial/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

API

Application programming interface that allows for integration with other systems/databases

Attendance Management

Manage attendance for classes, shifts, meetings, or events

Attendance Tracking

Track the attendance of specific individuals or groups

Automated Scheduling

Automatically create schedules based on business needs or employee availability and qualifications

Billing & Invoicing

Create, manage, and send invoices or bills to customers

eFit 24 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Application programming interface that allows for integration with other systems/databases

Manage attendance for classes, shifts, meetings, or events

Track the attendance of specific individuals or groups

Automatically create schedules based on business needs or employee availability and qualifications

Create, manage, and send invoices or bills to customers

Create and schedule group classes, recurring appointments, and private sessions, etc.

Private online space that lets businesses securely share documents and provide information access to clients

Track, store, and access client contracts or licenses

Accept and process credit card transactions

Track employee schedules, availability, and performance across projects and tasks

Schedule and manage the logistics of activities and other gatherings

Track and manage inventory levels to maintain proper supply

Automate workflows and trigger campaigns based on customer actions

Online gateway through which members can access/update personal information

Database of members to track personal information of individuals and families

Book meetings and appointments through a website or digital platform

Accept, record, and reconcile financial transactions

Accept and process customer payments for products or services using hardware and software

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Timed notification for any upcoming task, deadline, appointment, or activity

Check-in and out via a mobile device or kiosk

Organizing a group of people to accomplish a task

Allow organizations to streamline the check-in process for visitors.

Get Advice

We can help you find the software with the features you need.

Features

3.7 (23)

3.7

Based on 23 reviews

## Pricing

Value for money

3.9 (22)

Free Trial

Basic

$99.00

Per Month

Value for money

3.9 (22)

3.9

Based on 22 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (35)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (35)

4.5

Based on 35 reviews

## User reviews

Overall rating

4.1

Based on 35 reviews

Filter by rating

5(15)

4(12)

3(6)

2(1)

1(1)

Mentioned topic

Sorted by most recent

MG

Michael G.

Gym Owner

Health, Wellness and Fitness

### "go with another company "

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

2.0

2.0

Customer Service

2.0

2.0

Likelihood to Recommend

2/10

October 15, 2019

Not good

Pros

All my membership agreements are online, this ended having to file paper membership agreements.

Cons

I can not customize each membership agreement which made running some sales difficult. Many other things, the online gym sign ups do not include a signature that appears on the membership agreement which makes it impossible to take someone to collections if needed. Every time I call efit with a question 9 times out of 10 they would not have an answer for me.

Reasons for choosing eFit

Reference from other club

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

October 16, 2019

Hi, Michael. Thank you for taking the time to share your feedback. We're glad to hear that you've been able to take your membership agreements online with the help of our software. We'd like to help address the challenges that you're experiencing with custom agreements and signatures. Please contact us at 877-772-3348 so that we can get more detail on your needs. Thank you for the opportunity to serve your business. -- The eFit Team

JK

Julius K.

Cordinator

### "eFit Financial is a perfect Gym financial management tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

10/10

December 21, 2018

Simple and effective way to management gym finances and clients.

Pros

Its simple to use, web based booking makes it easy for clients to book sessions from home and confirm availability of instructor, its affordable for use by start up gyms, offers POS features to facilitate reception of payments.

Cons

poor customer support, requires some initial training to effectively set up and use all features. All the features work as expected.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 16, 2019

Hi Julius, thank you for sharing your feedback! We're glad we've been able to provide an affordable solution for your online booking and gym management. We're sorry to hear about your experience with our support team. Making sure our clients have everything they need to succeed is our top priority, and we're always looking for ways to improve our process. If you'd be willing to share details about your experience with us, please call 877-772-3348. Thank you for your continued trust and partnership!

HK

Harutiun K.

Gym Manager

Health, Wellness and Fitness

### "Great for its intended purpose"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 18, 2018

Pros

It allows for a quick and efficient collection of payments. Also like that the hassle of collecting outstanding balances is handled by the efit team.

Cons

From what I hear from my members, the member portal does not sound like it’s very intuitive. I get members ask me every so often about being able to check their transaction history on their end so they can retrieve a receipt of their payments or also how they can update their payment method.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 21, 2019

Harutiun, thank you for sharing your feedback. We're glad we've been able to help you collect payments quickly and efficiently. We'd like to learn more about the feedback you've received on our member portal. Please call 877-772-3348 to speak with our support team. Thank you for your continued trust and partnership!

LG

Lea G.

Owner/Operator

### "Just recently eFit has updated it's functionality which will help business owners. Much improvement!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

June 27, 2018

Pros

The ease of use is fantastic! It is incredibly easy to navigate this site- even for the less avid user. It is incredibly easy for a business owner to train someone up on this software.

Cons

I can't make changes to the templates and add in my own forms or any other documents. I would like to be able to utilize the electronic signature more efficiently, however without giving the business owners access, it makes it challenging to run our business efficiently.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 27, 2018

Lea, thank you for your kind words and recommendation. We are always happy to help our clients by enhancing our product. We'd like to learn more about your thoughts on template customization and electronic signatures. Please call us at 877-772-3348 to speak to our team. Thank you for the opportunity to serve you and your business. We look forward to our continued partnership! -- The eFit Team

GN

Geoffrey N.

Owner

### "Been using this software for over 6 years, overall pretty satisfied."

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

June 26, 2018

Pros

Customer service is good. Staff often catch mistakes that myself or my employees have made, and have called us to correct or confirm the issues.

Cons

Sometimes certain features will not work with use of very popular browsers. It's often difficult to locate certain software functions as well.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 27, 2018

Geoffrey, it is great to hear from a satisfied client of over 6 years. At eFit, we take pride in developing and maintaining long-term partnerships with our clients. We'd like to learn more about how we can improve your experience with our user interface. Please contact us at 877-772-3348. We look forward to continuing to provide you with support for many years to come! ¿ The eFit Team

SN

Suani N.

Owner

### "Customer service is on point! "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 26, 2018

Keeping track of our clients is much easier. It provides Room to grow. It also has some helpful tools.

Pros

There are various ways of keeping track of our clients. It has a lot of room to let us grow. As we continue to grow we will continue to use it.

Cons

I don't use it as much to know the glitches yet. One of the things I find odd is that I have to use internet explorer with it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 27, 2018

Suani, thank you for your recommendation. We¿re grateful for the opportunity to serve you and your business. We look forward to our continued partnership as your business continues to grow! -- The eFit Team

AU

Anonymous User

Commissioner

### "A few bumps to start"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

0/10

June 25, 2018

Pros

Once working, sign ups and member data flows very easy. It's interface is great for a 24/7 gym such as ours.

Cons

They only work with one hardware company. On the day we opened sign ups, the customer service was slow when we needed them. The new member sign up button is too small. They need an app for the phone.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

June 27, 2018

Thank you for taking the time to share your feedback. We're glad to hear that you've enjoyed using our software at your 24/7 gym. We¿d like to learn more about how we can improve your experience with our system and our team. Please contact us at 877-772-3348 so that we can assist you. Thank you for the opportunity to serve your business. -- The eFit Team

CK

Christy K.

Manager

Health, Wellness and Fitness

### "System is outdated and not user friendly. Unable to make changes or run desirable reports"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

4.0

4.0

Likelihood to Recommend

2/10

June 21, 2018

houses customer data and auto billing

Pros

nothing really stands out to be honest. Most likely I would say that the customer service it your best attribute

Cons

once you enter something you can not make any changes. Not user friendly Reporting features very limited and non-manipulative Both our locations member data does not merge

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 22, 2018

Christy, thank you for your feedback. We're glad you've enjoyed our customer service and automatic billing. We¿d like to learn more about how we can improve your experience with reporting and data management. Please call 877-772-3348 to speak with our support team about your needs. We appreciate the opportunity to work with you and your business. ¿ The eFit Team

PC

Phillip C.

Owner

### "The Efit platform works great for managing the accounts at my small 24/7 Fitness Center."

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 19, 2018

Automatic collection of my members' dues.

Pros

The collection of dues from my members is seamless. Could not manage my fitness center without Efit.

Cons

Having to replace accounts to do small edits is not very efficient. Occasionally the interface with Brivo has some issues.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 21, 2018

Hi, Phillip. Thank you for taking the time to share your thoughts on eFit's software. We're glad to hear that the product has helped with account management and dues collection at your fitness center. We'd like to learn more about your experience with Brivo. Please call 877-772-3348 to speak with our support team. Thank you for your business! -- The eFit Team

JS

Jenifer S.

General Manager

### "My orginal contact was excellent. Since then I have been passed to several ppl who are not as great."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

9/10

June 19, 2018

Pros

I find the program user friednly to sign members up and locate the information about each members. Also adding different packages is very easy as well.

Cons

It is hard to find and print billing reports. I no longer have any contacts at e-fit to assist. The communication when team members leave is terrible.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 20, 2018

Jenifer, thank you for sharing your feedback on eFit Financial. We¿re glad we could provide you with user-friendly tools to manage your members and class packages. We¿re sorry to hear that you were disappointed with your recent customer service experience. At eFit, we aim to provide personalized service to all our clients. A member of our team will contact you shortly to address your concerns. You can reach us any time during business hours at 877-772-3348. Thank you for your business and partnership. -- The eFit Team

[View all Reviews](https://www.capterra.com/p/10010647/eFit-Financial/reviews/)

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)