# Page 2 | eFit Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is eFit the right Fitness solution for you? Explore 35 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/10010647/eFit-Financial/reviews

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eFit

4.1 (35)

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Last updated March 13th, 2026

# Page 2 - Reviews of eFit

## Showing most helpful reviews

Showing 26-35 of 35 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KB

Kevin B.  
Membership Manager  
  
Used the software for:

### "eFit Club Management Software & Financial Services"

August 15, 2013

5.0

eFit Club Management Software is an intuitive, easy to use system that helps manage our club's members. Billing, check-in, membership changes are all simple and immediate. Members can use the Member Portal to help manage their accounts, saving us more time at the front desk. eFit continues to make improvements on their software and listen to their customers feedback and requests. We have been using eFit for 9+ years and are very satisfied with the software and the company.

Review Source

SN

Suani N.  
Owner  
  
Used the software for: Less than 6 months

### "Customer service is on point! "

June 26, 2018

4.0

Keeping track of our clients is much easier. It provides Room to grow. It also has some helpful tools.

Pros

There are various ways of keeping track of our clients. It has a lot of room to let us grow. As we continue to grow we will continue to use it.

Cons

I don't use it as much to know the glitches yet. One of the things I find odd is that I have to use internet explorer with it.

Review Source

Response from Jonas Software

June 27, 2018

Suani, thank you for your recommendation. We¿re grateful for the opportunity to serve you and your business. We look forward to our continued partnership as your business continues to grow! -- The eFit Team

FC

Fran C.  
Owner  
  
Used the software for:

### "EFIT Financial easy to use & great customer service!"

August 16, 2013

5.0

This software has absolutely every report you can possibly imagine! It is very easy for the beginner to use yet provides a tremendous amount of data for the more advanced accountant. My staff rarely has issues, however when we do, the customer service staff is always very knowledgeable and accommodating. There is a lot of versatility as well. I run two divisions and the software allows different ways to track different revenue streams.

Review Source

GP

Gino P.  
Owner  
  
Used the software for:

### "Owner"

August 15, 2013

5.0

i am the owner of Bad Boy Gym Royal Oak Mi 12 thousand sq ft gym with more and 2 thousand clients I been with lots of company before but there is no one can compete with Efit financial I been working with Efit financial more and 3 year they provide excellent service for my club ! If you have any question please feel free to call the Bad Boy Gym 248 850 7075 ask for the owner

Review Source

MW

Megan W.  
Manager  
  
Used the software for:

### "Efit Financail Awesome job!!! "

August 15, 2013

5.0

Efit Financial is a wonder service for our health clubs. We have 5 different locations through out the tri state area and never had a bad experience with this soft ware. The program is really easy to use, and its web based so I can log in anywhere to do my work. Very easy to understand if you would have questions they are all very quick to get things set up and trained.

Review Source

MM

Meloni M.  
Owner  
  
Used the software for:

### "A bit much to take in. I think it may be overly detailed"

February 6, 2016

3.0

Wonderful customer service and help is around every corner and that is a huge necessity . There are sooo many report options it's rather overwhelming and may be a bit too much. Not a huge fan of the Activity Scheduler. Packages are really difficult to put together and, aesthetically, it just doesn't look good. Member Maintenance is nice to work with and user friendly

Review Source

LS

Laura S.  
Owner  
  
Used the software for:

### "EFit is Top Notch! "

February 2, 2016

5.0

I spent several years with the same billing company. I was familiar with their software and resistant to change, however, circumstances became such that I had no choice. EFit has gone over and above to make sure that I am comfortable and completely trained on the software. The customer service has been first rate. I would highly recommend them.

Review Source

LS

Laura S.  
Secretary, Wellness Services MNT Scheduler  
  
Used the software for:

### "Sometimes confusing. Difficulty in debiting and crediting; do not like automated rejections."

March 16, 2016

3.0

Entering new members is simple. I like the reports sections. . .adjusting accounts, credits and debits is tedious. Customer service has been excellent. I have worked with the support staff several times and I appreciate her patience. She does an excellent job in explaining procedures.

Review Source

JB

Jason B.  
  
  
Used the software for:

### "Quality Product"

April 28, 2017

5.0

The service is exactly what we need for our facility.The staff is a phone call away when we have any questions or need assistance.

Review Source

NA

Nicholas A.  
Building manager  
  
Used the software for: Less than 6 months

### "It was helpful but needs some work"

February 16, 2018

4.0

Pros

I like the feel and the interface. Its very user friendly and the 24/7 part is very nice and helpful!

Cons

Sometimes the app will crash while you are using it. Also you have to redownload it just to get it to work

Review Source

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