# DentiMax Flow Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about DentiMax Flow Software - reviews, pricing plans, popular comparisons to other Dental products and more.

Source: https://www.capterra.com/p/10010658/DentiMax

---

# 

 DentiMax Flow Software Review 2026: Features, Integrations, Pros & Cons

Last updated on June 12, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

DentiMax Flow

## What is DentiMax Flow?

DentiMax is an award-winning Practice Management system suitable for small to mid-sized practices. DentiMax flows just like your dental office. From registering a new patient, to viewing x-rays while treatment planning, to understanding the patient's financials. It is packed full of powerful features like E-Rx, tight integrations, live patient insurance info, patient texting and electronic document signing. This easy-to-use system offers data conversion from many previous forms of software.

## What is DentiMax Flow used for?

[Dental Imaging](https://www.capterra.com/dental-imaging-software/)[Dental](https://www.capterra.com/dental-software/)

Top alternative

Featured

Overall rating

Based on 94 user reviews

Reviews sentiment

Positive

89%

Neutral

5%

Negative

5%

Starting price

$499

Flat Rate, Per Month

Free trial  
available

Includes Free Version

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Our "Best of" badge program showcases products with the highest ratings...

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Do you work for DentiMax Flow?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://dentimax.com/&name=DentiMax Flow)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### DentiMax Flow

4.5 (94)

VS.

[4.4 (285)](https://www.capterra.com/p/98688/Curve-Dental-Hero/reviews/)

Starting Price

$499

Flat Rate, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (94)

Ease Of Use

4.4 (285)

Value For Money

4.5 (66)

Value For Money

4.3 (237)

Customer Service

4.4 (89)

Customer Service

4.5 (270)

## DentiMax Flow alternatives

[4.6 (82)](https://www.capterra.com/p/129577/Cliosoft/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.5 (118)](https://www.capterra.com/p/35009/Denticon/reviews/)

Starting price

$750.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (112)](https://www.capterra.com/p/60250/ABELDent/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.1 (234)](https://www.capterra.com/p/177828/Dentrix-Ascend/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/10010658/DentiMax/alternatives/)

## FAQs about DentiMax Flow

Overview

### What problems does DentiMax solve?

DentiMax solves slow, paper-heavy dental office workflows by making scheduling, charting, treatment planning, billing, claims, imaging, and document management easier to learn and faster to navigate. Dental practices, front-desk teams, office managers, and dentists benefit from clearer ledgers, easier staff onboarding, smoother software transitions, and responsive help when technical or training issues disrupt operations.

Answer based on 73 reviews

Overview

### Which roles and teams benefit most from DentiMax?

DentiMax is most used by dentists, practice owners, and office managers who need to coordinate clinical care with daily operations. Front-desk and administrative teams rely on it for scheduling, billing, and patient records, while hygienists, assistants, and support staff use it to streamline charting, communication, and practice workflow visibility.

Answer based on 73 reviews

Overview

### What company size and specific industries is DentiMax built for?

DentiMax is designed for dental practices of any size that serve patients in the United States, Canada, Dubai, and other international markets. It is built for the dental industry and supports both American and international numbering in clinical charts, making it suitable for practices with domestic or global operations.

Features and Usability

### What are the key features of DentiMax?

DentiMax includes core dental practice management features like appointment scheduling, patient charting, treatment planning, billing and invoicing, and claims management. Reviewers also highlight customizable reports and templates, patient communication tools such as email reminders and SMS messaging, plus imaging and X-rays, document management, and EHR support.

Answer based on 48 reviews

Pricing

### How much does it cost and what fees or limitations are included?

DentiMax starts at $169/month flat rate for the In-Office plan, with a free trial available. Cloud plans run from Core at 299/month to Executive at 549/month and Unlimited at 669/month. Reviewers often call it affordable, though one cited billing and insurance frequency issues and a kiosk that never worked properly.

Answer based on 13 reviews

Integrations

### Which third-party tools and platforms does DentiMax integrate with?

DentiMax integrates with Weave. The integration connects patient communication and caller ID workflows with DentiMax patient records, supporting office teams that need phone-based patient information during calls. Weave is the specific third-party platform mentioned in available data.

Answer based on 8 reviews

Getting Started and Support

### How easy is it to onboard and train a team on DentiMax?

DentiMax is generally quick to onboard, with in-person training, live online sessions, webinars, videos, and documentation available. Front-desk staff and users familiar with dental software often get productive within days, while nontechnical users, new hires, and admins handling ledgers, upgrades, or advanced workflows may need extra guided training and follow-up support.

Answer based on 24 reviews

Getting Started and Support

### What customer support options does DentiMax offer, and how do users rate the experience?

DentiMax offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as friendly, responsive, and effective, with quick resolutions, helpful training, and detailed help files. Some report slow phone hold times, occasional difficulty reaching staff, confusing manuals, and uneven technician interactions.

Answer based on 48 reviews

Dental practice management

### How well does DentiMax work for dental practice management?

DentiMax handles daily dental practice management well for many offices, especially scheduling, charting, billing, and patient tracking. General dentistry and oral surgery teams often find it easy to learn and affordable, with helpful support and training, though some practices report insurance setup limits, statement confusion, and occasional billing calculation issues.

Answer based on 26 reviews

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Charting

4.0 (7)

71.43% of 7 reviewers that rated this feature as important or highly important

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Treatment Planning

3.9 (7)

71.43% of 7 reviewers that rated this feature as important or highly important

Create treatment plans that document interventions and outcomes to track patient progress

Appointment Management

4.0 (6)

83.33% of 6 reviewers that rated this feature as important or highly important

Manage various aspects of appointments including booking, rescheduling, canceling

Claims Management

4.0 (6)

83.33% of 6 reviewers that rated this feature as important or highly important

Process of submitting and following up on claims with insurance companies

Patient Records Management

3.6 (5)

100.00% of 5 reviewers that rated this feature as important or highly important

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Imaging and X-rays

3.5 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Visual representations or pictures of objects, structures, or internal body parts, often for diagnostic or analytical purposes

DentiMax Flow 41 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Manage various aspects of appointments including booking, rescheduling, canceling

Automatically create schedules based on business needs or employee availability and qualifications

Data is backed up automatically to prevent data loss

Create, manage, and send invoices or bills to customers

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Process of submitting and following up on claims with insurance companies

Manage contact details and communication with clients

Automated reminders and confirmations for booked appointments and events via text or email

Access previous interactions or concerns to maintain customer relationships

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Managing day-to-day operations of dental practices such as scheduling appointments, generating reports, and more.

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file

Assemble applications and processes by dragging over and arranging pre-built components

Transmit prescriptions to pharmacies electronically

Electronically collect payments for goods or services

Reminders sent via email

Create and securely store digital patient records

Compliant with HIPAA, which sets standards for sensitive patient data protection

Adjusts digital images so that the results are more suitable for display or further image analysis.

Visual representations or pictures of objects, structures, or internal body parts, often for diagnostic or analytical purposes

Manage billing and payments for a healthcare provider

Manage and support multiple locations

Allow communication between the company and patients via messages, SMS, emails, phone, and more

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

A chart utilized by dental care professional to write and record oral and periodontal health or disease

Log and store the source of contacts/leads

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Plan availability and assign specific time slots for tasks and resources

Send messages via SMS

Set up connections to third-party platforms to improve business processes

Create treatment plans that document interventions and outcomes to track patient progress

Web form that allows users to enter data that is sent and processed for different reasons

Get Advice

We can help you find the software with the features you need.

Features

4.4 (92)

4.4

Based on 92 reviews

## Pricing

Value for money

4.5 (66)

Free Trial

[View pricing plan details](https://www.capterra.com/p/10010658/DentiMax/pricing/)

Core

$499.00

Flat Rate,Per Month

It includes:

-   Unlimited Support
-   Scheduling
-   Billing
-   Payment Processing
-   Charting
-   Treatment Planning Module
-   Web Kiosk
-   Automated Messaging
-   Credit Card Processing
-   2-Way Patient Texting
-   Practice Stats Dashboard

Executive

$699.00

Flat Rate,Per Month

It includes:

-   Automated Messaging
-   Billing
-   Scheduling
-   Treatment Planning Module
-   Web Kiosk
-   Credit Card Processing
-   2-Way Patient Texting
-   Charting
-   Unlimited Support
-   Payment Processing
-   Practice Stats Dashboard
-   8 Training Hours
-   Starter Cloud Imaging Package
-   Realtime Insurance Eligibility
-   Realtime Claim Status
-   eClaims

Unlimited

$899.00

Flat Rate,Per Month

It includes:

-   Practice Stats Dashboard
-   Secure Portal
-   Starter Cloud Imaging Package
-   Text Statements
-   Realtime Insurance Eligibility
-   Realtime Claim Status
-   eClaims
-   Communicator
-   Unlimited Support
-   Scheduling
-   Billing
-   Payment Processing
-   Charting
-   Web Kiosk
-   Treatment Planning Module
-   Automated Messaging
-   Credit Card Processing
-   2-Way Patient Texting
-   10 Training Hours
-   Unlimited Cloud Imaging Package
-   eRX
-   Patient Education License

Value for money

4.5 (66)

4.5

Based on 66 reviews

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## Support, customer service and training options

Customer Service

4.4 (89)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (89)

4.4

Based on 89 reviews

## User reviews

Overall rating

4.5

Based on 94 reviews

Filter by rating

5(59)

4(24)

3(6)

2(3)

1(2)

Mentioned topic

Sorted by most recent

JS

Julie S.

Owner

Hospital & Health Care

### "Cost-effective, quality product"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

May 28, 2025

We have been using Dentimax since opening our practice in 2018. We have been pleased with the cost of sensors.

Pros

Cost-effectiveness, quality of radiographs, ease of use, and it's relatively easy to train new employees to work with the software

Cons

Not as many features as some other programs; did not like having to pay for software twice when transition occurred.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EC

Esther C.

Dental Hygienist

Health, Wellness and Fitness

### "DentiMax Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

October 11, 2024

Pros

Great for note taking and storage and patient education

Cons

Can be more organized and easy to navigate

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 22, 2024

Thanks so much for the feedback, Esther! We very much appreciate you and would love to connect and get more feedback from you. We’ll be in touch soon!

BH

Becki H.

Operations Manager

Health, Wellness and Fitness

### "Best PMS with Everything You Need"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

10/10

April 20, 2024

Overall, once we got everything up and working it is by far the best software in dental. Easy to use and learn how to use it. Training is great with \[sensitive content hidden\] is great in Sales. Super helpful and efficient. You get to know the team in support so it helps for future calls.

Pros

I have used several softwares and Dentimax has it all. It is straightforward and simple to learn and use. The line item accounting makes it easy to see exactly what's going on. The charting is simple and all on one screen with notes. The integration with DentalXChange is a must have to make claims a breeze. We get paid faster and claims go out clean the first time!

Cons

The support is my least favorite of all the cloud based software companies I have used. We did a conversion and it was rough. Follow thru lacked and several parts and ons weren't activated. Once we got a hold of someone the team itself is great, but sometimes it is impossible to get ahold of support. There is one number for everything and if you're on hold and get to number one and it's been too long you get hung up on. I have learned the better times to call and it is better but support could use work. You have to wait weeks to get an appointment to add something or fix something that isn't critical to the performance of Dentimax.

Switched from

[Open Dental](https://www.capterra.com/p/122350/Open-Dental/)

[Dentrix](https://www.capterra.com/p/2329/Dentrix/)

[Fuse](https://www.capterra.com/p/230855/Fuse-Dental-Practice-Management-Software/)

[Curve Dental](https://www.capterra.com/p/98688/Curve-Dental-Hero/)

[Easy Dental](https://www.capterra.com/p/2332/Easy-Dental/)

Trying to find an easy to use program that had great reporting, line item accounting, easy claims processing, patient communicator, etc.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

April 25, 2024

Thank you so much for taking the time to provide feedback to us Becki! We are so glad your experience with Sales and Training has been great, and thrilled that you love the software (we love line item accounting too!). I’m sorry if you experience with Support has been challenging. We do have a feature on our phone system to hold your place in line to receive a call back to avoid the wait times (which vary depending on the day, time and season), as well as the option to email support@dentimax.com and receive a ticket number that we will call you back on if that is easier for you. If you have any additional feedback you would like to share, please feel free to get in touch with me directly at alicia@dentimax.com. All the best to your success!

EB

emily b.

Office manager

Hospital & Health Care

### "Switched from Easy Dental to Dentimax"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

April 16, 2024

Pros

It looked easy to navigate Check eligibility quickly Easy to make new patient appointment files

Cons

Inputting claim payments Creating secondary claims Lots of clicking to get where you need to go. Wish our patient history imported from old system.

Switched from

[Easy Dental](https://www.capterra.com/p/2332/Easy-Dental/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

April 24, 2024

Hi Emily! Thank you for taking the time to leave a review for us. We appreciate your feedback! We have a quick and easy payment screen you can use to enter individual or bulk checks that works just like an EOB reads. Additionally, you don’t have to create secondary claims, just mark the patient claim ready to bill after your primary pays (right click, change secondary status to ready to bill) and send the claim out! Nothing to create here— we automate it for you. Unfortunately we can’t convert all of your old data (100% data conversion is pretty unheard of in the industry unless it’s with the same company), but I am glad you have what you need to move forward. We will be happy to provide you additional training if you would like to walk through the payment or claim process—just let us know! Sincerely, DentiMax Training 

AK

ALDEN K.

dentist

Health, Wellness and Fitness

### "Unhappy with service"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

November 14, 2023

Pros

The ease of using the system although there are a few issues that we keep having.

Cons

Waiting on hold for over 1 hour to be told we could not be helped.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KS

Kent S.

Dentist

Medical Devices

### "Better than Dexis. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 13, 2023

I think these are the best digital X-Ray sensors on the market.

Pros

I was most concerned about Price, Diagnostic Acuity, and Durability.

Cons

No cons after more than 10 years of using DentiMax products.

Switched from

[Dentrix](https://www.capterra.com/p/2329/Dentrix/)

Cost and Software instability with Dentrix.

Reasons for choosing DentiMax Flow

DentiMax has a better image that can be customized to my preferences. Dexis won’t do that.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TI

Tammy I.

Office Manager

Medical Practice

### "Everything you need in one software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 28, 2022

From the first call, you are greeted with a friendly voice and someone ready to help from sales to support. When issues have aroused the support team has taken care of it immediately. The software has everything we want in practice management software.

Pros

DentiMax thought of everything when it comes to their software. Line item accounting is very important to stay on top of where patient balances are coming from. The ability to navigate to any part of a patient file with a click of a button. The ease of use with the option to bookmark multiple screens when needing to come back to a patient is very helpful. Overall the ease of navigating through the software is important. DentiMax kept that in mind.

Cons

I've used the software for 7 years and with each upgrade enjoy the software more.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RB

Rita B.

Administrator

Medical Practice

### "Rancho cucamonga dental office"

1.0

Overall Rating

1.0

1.0

Ease of Use

3.0

3.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

July 5, 2021

Horrible to get help . Wait a week or 2-3 weeks nothing works

Pros

It is easy to use . That the only reason

Cons

None of statements figures are correct or it print out zero. Patients balance comes out zero or depends what statements are correct but its horrible . I have called numerous of times. Paying $199 per month fir nothing.

Reasons for choosing DentiMax Flow

Honesty I do not know

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

July 7, 2021

Hi Rita, Thank you for reaching out. We try to help every one of our clients regardless of their level of expertise. It looks like we have spoken to your practice about 5 times in the last 3 weeks and have helped with training issues for your ledger which was causing an issue for you being able to print a statement. I do see we were able to help with this, and also had scheduled a follow up training on the ledger to assist your practice with other accounts, which has been canceled by your practice. We will be reaching out today again to see how we can assist. If you need immediate help, our average hold time today is approximately 2 min and 41 sec, or if you prefer, you can request a call back in our phone system to hold your place in line. We look forward to providing you excellent customer service. Thank you.

EP

Edward P.

Dentist

Medical Practice

### "Thanks a million!!!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 30, 2020

I called late on a Friday afternoon with a problem that I had no clue how to resolve with our DentiMax software and a technician named \[SENSITIVE CONTENT HIDDEN\] had it resolved in just a few minutes! I am running an older version of the program and he was still able to get things fixed! Thank a million \[SENSITIVE CONTENT HIDDEN\]!

Pros

Meets the needs of our dental office, especially in regards to claims and billing.

Cons

Nothing really. Again, it meets our office needs. If anything, I would say that there are a lot of things that the software can do that I am totally unaware of and wish I had the time ti learn all of it because i know that it can do a lot.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LP

LIL P.

OFFICE ADMINISTRATOR

Health, Wellness and Fitness

### "DENTIMAX 2020"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 13, 2020

VERY EASY TO MANAGE THE FRONTDESK FROM A PATIENT CHECKING IN TO THE CHARGING OUT. VERY EFFICIENT IN SCHEDULING ESPECIALLY MULTIPLE FAMILY MEMBERS

Pros

EVERYTHING! IT IS ONE OF THE EASIEST & BEST PROGRAMS OUT THERE. EVERY FEATURE IS USER-FRIENDLY I LOVED THE 2018 VERSION BUT I WILL SAY DENTIMAX HAS OUTDONE THEMSELVES ON THE 2020 VERSION. THE SUPPORT TEAM ALWAYS HAS A QUICK ANSWER & IF NOT WILL RESEARCH THE PROBLEM & CALL BACK IN A VERY TIMELY MANNER. LOVE THIS PROGRAM

Cons

I HONESTLY HAVE NO COMPLAINTS & IF I DID FIND A PROBLEM IT WAS CORRECTLY OR TAKEN INTO CONSIDERATION FOR AN UPGRADE

Reasons for choosing DentiMax Flow

WE HAVE BEEN USING DENTIMAX FOR OVER 11 YRS DECISION WAS EASILY MADE TO CONVERT BACK TO IT

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/10010658/DentiMax/reviews/)

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