--- title: "DentiMax Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is DentiMax the right Dental solution for you? Explore 94 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/10010658/DentiMax/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-21" --- DentiMax 4.5 (94) [View alternatives](https://www.capterra.com/p/10010658/DentiMax/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 21st, 2026 # Reviews of DentiMax Ease of use 4.4 Customer Service 4.4 ## Pros and Cons in Reviews BH Becki H Operations ManagerHealth, Wellness and Fitness, 11 - 50 employeesUsed the software for: 1-2 years. “We get paid faster and claims go out clean the first time!“ April 20, 2024 JS Julie S OwnerHospital & Health Care, 2 - 10 employeesUsed the software for: More than 2 years. “Not as many features as some other programs; did not like having to pay for software twice when transition occurred.“ May 28, 2025 TI Tammy I Office ManagerMedical Practice, 2 - 10 employeesUsed the software for: More than 2 years. “The ease of use with the option to bookmark multiple screens when needing to come back to a patient is very helpful.“ December 28, 2022 BH Becki H Operations ManagerHealth, Wellness and Fitness, 11 - 50 employeesUsed the software for: 1-2 years. “The support is my least favorite of all the cloud based software companies I have used.“ April 20, 2024 eb emily b Office managerHospital & Health Care, 2 - 10 employeesUsed the software for: Less than 6 months. “Easy to make new patient appointment files“ April 16, 2024 eb emily b Office managerHospital & Health Care, 2 - 10 employeesUsed the software for: Less than 6 months. “It looked easy to navigate“ April 16, 2024 ## Showing most helpful reviews Showing 1-25 of 94 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use PO Peyton O. Front Office/Back Office Assisrant Medical Practice Used the software for: 6-12 months ### "ABSOLUTE LIFESAVER!!!" September 15, 2017 5.0 Long story short,they have thought of EVERYTHING. You can tell the people that have built the program have a Dental background. Same is true for the training, sales and support staff, they can talk the talk! Pros I have used Dentrix, Curve and Windent, and I can tell you this has been the easiest program to learn. Dentimax is very intuitive and user friendly. The ledger is probably my favorite part of the program because it truly stands out from the others. Unlike other programs, Dentimax is REAL ACCOUNTING! This means when you want to know why a patient still has a balance you can easily look down the ledger and see exactly which item the money is owing from- and ledger notes makes it easy to indicate why money is still owed (ins denied, maxed out, ins lapsed). The ledger also keeps track of insurance history. So the next time a patient comes in and they owe a different amount for their perio maint. you can quickly reference the old plan and explain the difference in coverage. Dentimax also offers a home page which allows me to keep website links, reports and shortcuts to areas of the program all in one place, and accessible with one click. The Document center is very thought out; it's not just scan items in. You can create documents and even have patients sign electronically- on top of being able to scan and store. I also love that i can get to any part of the program without having to move in any particular order. As long as I have the patient selected, I can jump to either their chart, ledger, Rx, perio exam, etc. Plus, with all the fun extras, you can be TRULY PAPERLESS Review Source NC Nasira C. Office receptionist Medical Practice Used the software for: 2+ years ### "Dentimax for our office" December 23, 2017 4.0 Pros Fairly simple, customer service reps are helpful, auto-email feature, clear displays, usually works well. Cons System is very slow sometimes, additional features require upgrade and fees. Would be nice if template mode was easier to use to make recurring appointments. Review Source Response from DentiMax January 3, 2018 Hello Nasira, Thank you so much for the review! We are glad you are enjoying DentiMax. We would be happy to have a technician call and speak with you about any slowness you are experiencing and make sure you are up to date with all the technical specs required, and what the optimal performance options are, to see where we can help! Also, we can run through the fastest way to create templates for blocking the schedule (since there is a few options), and show you how you can easily copy/paste them once created to go into any column/provider’s schedule! One of the best things about our company is that we never force anyone to purchase an upgrade or pay for annual maintenance. You are welcome to skip a few upgrades if you would like, and purchase them when you do see an upgrade with the desired features (and you do not have to pay for the ones you skipped!). We do also have monthly maintenance options that include the upgrade, as well as some other cool features, such as texting and online kiosk. We will be happy to review your options with you as well for when you are ready to upgrade. We look forward to helping you however we can, and appreciate your DentiMax loyalty! Sincerely, Alicia AK ALDEN K. dentist Health, Wellness and Fitness Used the software for: 2+ years ### "Unhappy with service" November 14, 2023 3.0 Pros The ease of using the system although there are a few issues that we keep having. Cons Waiting on hold for over 1 hour to be told we could not be helped. Review Source LP LIL P. OFFICE ADMINISTRATOR Health, Wellness and Fitness Used the software for: 2+ years ### "DENTIMAX 2020" February 13, 2020 5.0 VERY EASY TO MANAGE THE FRONTDESK FROM A PATIENT CHECKING IN TO THE CHARGING OUT. VERY EFFICIENT IN SCHEDULING ESPECIALLY MULTIPLE FAMILY MEMBERS Pros EVERYTHING! IT IS ONE OF THE EASIEST & BEST PROGRAMS OUT THERE. EVERY FEATURE IS USER-FRIENDLY I LOVED THE 2018 VERSION BUT I WILL SAY DENTIMAX HAS OUTDONE THEMSELVES ON THE 2020 VERSION. THE SUPPORT TEAM ALWAYS HAS A QUICK ANSWER & IF NOT WILL RESEARCH THE PROBLEM & CALL BACK IN A VERY TIMELY MANNER. LOVE THIS PROGRAM Cons I HONESTLY HAVE NO COMPLAINTS & IF I DID FIND A PROBLEM IT WAS CORRECTLY OR TAKEN INTO CONSIDERATION FOR AN UPGRADE Reason for choosing DentiMax WE HAVE BEEN USING DENTIMAX FOR OVER 11 YRS DECISION WAS EASILY MADE TO CONVERT BACK TO IT Review Source EJ Eileen J. Medical Practice Used the software for: 2+ years ### "Dental Software" February 10, 2017 4.0 While I don't believe a Five Star Dental software program currently exists, as they all have different strengths and weaknesses. I do believe that Dentimax is trying to reach that 5-star mark. I have previously used Dentrix and Eaglesoft and am now using Dentimax. It is very user-friendly and has many features that are helpful with managing a paperless office. From scheduling to treatment planning and charting to the collection, Dentimax is aiming to improve each aspect, and trying to make it better and more user-friendly. Pros Clinical, charting, imaging, and practice management integration. Cost effective practice management system. Cons Customer IT support can be slow and ineffective, but they find a way to make sure we are taken care of as a customer. Review Source Response from DentiMax February 22, 2017 Hi Eileen, Thank you so much for your review of DentiMax. We appreciate your feedback and the opportunity to serve you better. We always love being on site in your office and appreciate the special relationship we have with your practice. DentiMax takes pride in offering excellent customer support and we do everything possible to resolve any questions or concerns in one telephone call. If ever you have a concern about call resolution, our supervisors and managers are always standing by to help understand the situation and expedite a resolution whenever possible. Thank you for your continued loyalty to DentiMax. NSC Naomi Susan C. dental asst./office manager Medical Practice Used the software for: 2+ years ### "The support staff saves the day, yet again!" March 14, 2018 5.0 It has been great having her to help us/remind us how to do everyday tasks that no one ever trained us on or originally quickly went over and now we forgot. She is incredibly patient, kind, upbeat and helpful every time we've had a problem (or just didn't know how to do) She always calls back quickly and has made learning the system an easier chore. WAS Pros there are reports for 90% of our needs. It's better than doing by hand. We have many issues but the tech dept. and the support staff has been very helpful and have corrected most of them. Cons all the glitches in the program. everyday a new problem occurs. Its extensive which is great but also difficult to find some reports as many are similarly named. or figuring out which one I do need. there is no report to print a full sheet of one insurance carrier at a time. I don't need a sheet of 40 carriers if we use 10. issues with calander. when trying to make next appt. a message often comes up saying grid index out of range file, prog pref and I have to get out of the program, go back in and try the calendar again to see if it will advance 90 days or whatever time frame I was trying to do. Review Source AW April W. Dentist Health, Wellness and Fitness Used the software for: 2+ years ### "Love my Dentimax" July 17, 2018 5.0 I have used Dentimax software for 8 years and wouldn't use anything else. I love how easy it is to use. The latest upgrade did have some glitches, some of which we are still working with Dentimax support to figure out. One of these glitches I consider an important issue that must be fixed, but I'm still keeping it and have had a good experience overall working through it. Pros Dentimax has all the features of much more expensive practice management systems, very user friendly and doesn't have the constant fees for upgrades and maintenance. It's good value for the money and the sales and support staff have always been very helpful. Cons It's not as widely known with staff as software like Eaglesoft or Dentrix so there's always training for new staff. But it's easy! Review Source Response from DentiMax July 23, 2018 Thanks for the great review Dr. Westfall! DentiMax Loves you too! I'm not sure what the issue is that you are still encountering, but I will follow up with the support team and we will get in touch with you soon. Thanks again! ZZ Zoya Z. Dentist Medical Practice Used the software for: 2+ years ### "Customer Support" January 3, 2019 3.0 Pros Representative was great at explaining and guiding me through the Dentimax system. Although it was a lot to process, she made it simple to understand. At the end of the call, I was left with confidence and knowledge on how to overcome the obstacles I once encountered and on top of that, she provided help and support in areas I didn't know i needed help in. She went over and beyond the service I expected. Cons System can be less complex and more straight to the point. At first glance its complicated and the format look out of date. The system could be more user friendly for less tech savvy users. Review Source Response from DentiMax January 28, 2019 Hi Dr. Zak, Thanks so much for the review! I know you have new staff and we would love to get them more training. Please let us know when you can schedule that: training@DentiMax.com. Also, you are on an outdated version from 2013. We have upgrades to version 18 if you have time to take a look at that as well. Here is a link to the new look/features: https://youtu.be/rfqi6YdNjTg We’re happy to help further however we can! Thank you, Alicia Dieujuste WV Whitney V. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "DentiMax" July 29, 2018 5.0 Pros The best customer service, although wait times on the phone can be long. But e-mails and phone calls are always returned. The program is pretty user friendly and has many features. Cons It would be nice to search patients via cell phone number, not just the home phone. The ledger can be confusing the way it distributes payments and adjustments - makes for a very complicated print out for pts to take home. Review Source Response from DentiMax September 21, 2018 Whitney, Thank you so much for the review! I can appreciate your feedback about customer service. We will be upgrading our phone system soon to direct people to the most appropriate extensions when they call, as well as hold your place in line for a call back. We are very excited to have a new system to better serve our customers. In the meantime, you are always welcome to email support@dentimax.com, and simply request a call back instead of waiting in line, or use our new DentiMax chat tool on our website, www.dentimax.com! You can in fact search for your patient via cell number, and we can show you how to use the customize filter option on the screen. I will have training reach out to you about this asap. As far as payments and adjustments go, where the money from the patient or insurance gets distributed to is totally in your hands. The ledger is designed to work like an EOB that the office and the patient would receive from insurance. Training can help with this too! KS Kent S. Dentist Medical Devices Used the software for: 2+ years ### "Better than Dexis. " January 13, 2023 5.0 I think these are the best digital X-Ray sensors on the market. Pros I was most concerned about Price, Diagnostic Acuity, and Durability. Cons No cons after more than 10 years of using DentiMax products. Reason for choosing DentiMax DentiMax has a better image that can be customized to my preferences. Dexis won’t do that. Switched from [Dentrix](https://www.capterra.com/p/2329/Dentrix/) Cost and Software instability with Dentrix. Review Source AD Andrew D. Director Information Technology and Services Used the software for: 2+ years ### "Perfect fit for any office!" June 3, 2019 5.0 Tracking and following up with patients is extremely easy and the software helps the staff be more efficient in their roles. The inter messaging service reduces interuptions in the work flow and benefits privacy between the dentist and the staff. Pros The software is easily expandable, the appointment book pro is excellent and the support team has never let me down. Cons There is usually a large gap in between interface updates. But that is purely a cosmetic factor. Functionally, I have not found any limitations with the software. Review Source Response from DentiMax June 19, 2019 Andrew, Thanks so much for taking the time to write a review on DentiMax! We are so glad that our software fits your needs and our relationship with you has been mutually enjoyable! Don't hesitate to reach out on anything we can help with! NP Nicole P. Practice Manger Health, Wellness and Fitness Used the software for: 2+ years ### "Excellent for Oral Surgery Practices" November 14, 2016 5.0 We are an oral sugery practice that has been using Dentimax for about 8 years and have had nothing but positive experiences from sales, training and how user friendly this software has been. We currently decided to upgrade to EHR and are very impressed with the transition. I would recommend any dental practice to utilize this software to generate a smooth daily workflow. Pros User friendly, smooth data xfer, knowledgeable and experienced training reps, cost efficient and has been keeps lastest updates readily available. Cons N/A Review Source MHI Muhammad Haris I. Dentist Medical Practice Used the software for: 6-12 months ### "Good software for practice managers" September 15, 2017 4.0 I use this software in my daily practice and I would recommend it to other dentists. Pros The patient chart feature is better than most other softwares that I've seen. The ability to edit and customize patient charts, reports, prescription, fee schedule and almost anything is the best thing that I found in this software. The feature to add images and record chart is also a plus point. Cons Learning curve is a little steep. Software is heavy and requires a very high RAM and processor for it to function properly. Otherwise it works very slowly. Another negative point that I found in the software is the inability to save pictures and x-rays loaded in the software to any external location. Review Source KA Katie A. Office Manager Medical Practice Used the software for: 6-12 months ### "Dentimax is a must!" July 19, 2017 5.0 Everyone over at dentimax is extremely friendly. Especially Alicia! She is great very kind and sweet and extremely helpful! Pros It is very user friendly and convenient, demos were very educational and helpful. If you go on youtube, there are a few videos that might answer any question you may have regarding the software. If you need help via phone, you can be certain that they will get back to you that same day. The user guide that they provide you upon purchase is extremely detailed and helpful as well. Cons Other than a few glitches here and there, which I have found dentimax has fixed, I don't think that there are any cons that we have experienced with this software. Review Source PY Peter Y. President Medical Practice Used the software for: 2+ years ### "DENTIMAX" June 16, 2017 5.0 Best software on the market! Pros Dentimax is very easy to use and reasonably priced. It has all the tools needed to run a dental office. Cons Would like for it to have an ortho component or and endo component. No other complaints about the software. Review Source PH Phuu H. Doctor Medical Practice Used the software for: 6-12 months ### "Only to ones who have experience with practice managment softwares" April 20, 2015 3.5 Pros Day to day function. Affordability and electronic claim generation. Cons Not fully integrated even with own document center and imaging software. Claim submission is not what I expected. When we bought the software, we were told that it is integrated with electronic claim submission and electronic attachment submission. It seems not true anymore. Review Source Response from DentiMax September 13, 2016 Thank you for the feedback! DentiMax does offer tight E-Attachment & E-Claims integration through one of our partners. If you go to an outside source, you can still use the services, but it will not integrate seamlessly inside our program. Our integrated attachments is as easy as clicking through a column of buttons that walks you through each step of adding an attachment to your claim. Our E-Claims is as simple as clicking “Send E-claims” and your bulk claims or individual claim has been sent with just one click! If you aren’t using the program in this way, be sure to call the training department and we will personally walk you through it. We want the process to be streamlined and easy for you in every way possible! CL Christopher L. Dentist Medical Practice Used the software for: 2+ years ### "Love DentiMax" June 19, 2017 5.0 Pros Great program, not too many glitches, runs smoothly. Complete package when combined with the sensors for radiography. Image quality is excellent. Cons Certain functions get a little slow at times. Sensors a a little too thick for some patients to tolerate. Review Source NP NICOLE P. PRACTICE MANAGER Medical Practice Used the software for: Less than 6 months ### "This Software system is awesome!" November 18, 2016 5.0 Our oral surgery practice has been using Dentimax for the past 8 years and have nothing but positive experiences from sales, tech support and training. I would recommend anyone to utilize this software for help their practice run effectively and efficiently to have a daily workflow ease. We just recently purchased the EHR upgrade and our tech rep did our data conversion and upgrade in record time and was so knowledgeable about the system made me feel like I didnt even have to be on the phone. I also want to commend my reps for making upgrade and purchase of software a very easy transition especially with their great bubbly personalities. Again, I recommend this software for any general dentistry or specialist office and will continue to utilize them for any future endeavors. Thanks to all of you! Review Source MK Marjana K. DEntist Medical Practice Used the software for: Less than 6 months ### "Very positive experience " July 28, 2017 5.0 Pros I just bought new DentiMax software and digital sensors and next week I will start to use it , my experience with the person who explained me everything about software and sensors, and promotional packages before my purchase is simply wonderful. Very customer oriented, helpful, kind, prompt with replying email and answering all questions. Very positive experience with her definitely made positive impact and made contribution for me to proceed with purchase of this software. I hope my future experience with this company will be as wonderful as experience with her. Review Source JD Jay D. dentist/owner Medical Practice Used the software for: Less than 6 months ### "I am very satisfied with the functionality of your software." September 22, 2017 4.0 The sales executive who guided us through purchasing and implementing Dentimax was extremely helpful. She was always prompt in response to any inquiries we had and furthermore her attitude and demeanor is one that I wish all my employees exhibited. Pros Since we are primarily using Dentimax for electronic billing, the process of submitting claims has several checks and balances which eliminate errors that would have been previously committed. Cons There is a learning curve with Dentimax that may take some time in order to fully implement your electronic billing software. Review Source MP Maria P. Dentist Medical Practice Used the software for: Less than 6 months ### "Great customer support & staisfation !" September 28, 2017 5.0 Pros Dentimax has several features to make it an efficient dental practice management software. At times, it does seem difficult to figure out certain features but their customer support ( one of their team workers) has been very efficient. With her online training for less than an hour, we were able to fall back on track with the software & continue working in a smooth manner. Cons Text messages to inform patients regarding their scheduled appointments is an additional monthly fee Review Source JL Jessica L. front office Health, Wellness and Fitness Used the software for: Less than 6 months ### "great support" January 10, 2019 3.0 Pros Dentimax offers great support- and the system is very user friendly. Cons While this program offers all of the basics necessary to support an expanding dental office, it was not my favorite available. Review Source Response from DentiMax February 4, 2019 Thanks for taking the time to review us Jessica. I would love to hear any ideas you have so that we are your favorite! Please reach out when you have time to discuss any enhancements you would like to see at features@dentimax.com. Thank you, Alicia Dieujuste VS Vanessa S. Medical Practice Used the software for: ### "Easy-to-learn, comprehensive proggram" January 10, 2015 5.0 Pros Everyone at DentiMax was very helpful and easy to work with. The system is very intuitive in the sequence of windows you go through. I really enjoy how much you can customize! Cons I did not like the ledger when I first started it. I have not worked with this type of accounting system before. After talking with the training department, I am starting to understand it better, it is a bit more advanced and specific than what I am used to, but when it comes to money, I suppose that is a good thing, but that was the hardest part for me to try without training help. Review Source MD Meg D. Office Manager Medical Practice Used the software for: 2+ years ### "Dentimax is a true partner for our dental practice." June 16, 2017 5.0 Dentimax is a great investment at a competitive price! Pros The system upgrade was smooth and on site training was spectacular. There are many features that allow efficiency in your practice. Cons There doesn't seem to be negatives, because support is there to help. Everything is streamlined resulting in a positive outcome. Review Source RN Richard N. Dentist Medical Practice Used the software for: Less than 6 months ### "Dentimax first time user" February 9, 2016 4.0 Pros I truly like the ease of organization you have with the patients charts. Cons You really could use 10 times the training. Our rep did a wonderful job in the 2 days provided. Also, you need other services to send claims or to text patients. I was under the impression that the software could do both of these things on its own when I purchased it. Review Source Response from DentiMax September 13, 2016 Thank you so much for your feedback! DentiMax does advertise Integrated E-Claims and Texting/Email confirmations. Both of those are currently done through a third party that works closely with DentiMax to make it easy to provide excellent service, right from inside the software. You do have a couple integrated options for a clearinghouse, which allows you to choose the one that best suits your practice. Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.