--- title: "Page 3 | DentiMax Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Page 3 - Is DentiMax the right Dental solution for you? Explore 94 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/10010658/DentiMax/reviews/?page=3" page_type: "reviews" language: "en" publication_date: "2026-10-21" --- DentiMax 4.5 (94) [View alternatives](https://www.capterra.com/p/10010658/DentiMax/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 21st, 2026 # Page 3 - Reviews of DentiMax ## Showing most helpful reviews Showing 51-75 of 94 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use HA Hosam A. CEO Medical Practice Used the software for: 2+ years ### "simply amazing , affordable and do the job " August 29, 2016 5.0 Pros user friendly powerful billing capabilities built-in report writer very impressive support team with amazing response time easy interface to 3rd party systems bridging almost done for all imaging software Cons wish if its web based and wish if it support unicode characters Review Source Response from DentiMax September 13, 2016 Thank you so much for your feedback. DentiMax bridges to virtually every imaging software used in North America, including the following: Dexis, Schick, Kodak, Suni, VixWin, Visix/TigerView, Eva, Prolmage, Dent-X, PlanMeca Dimaxis, , Apteryx, Belmont, Cliniview, CliniTouch, DDS ApWorks, ImageDDS, ImageXL, MaxView, PPDx, VisionDent, Lightyear, XDR, Dolphin Imaging, DentiMax Imaging and others. In addition, DentiMax offers an Internet version of the software which gives you complete access to your practice data from any computer that has high-speed Internet capability; making the perfect solution for multi-location practices and billing services. RS Renae S. Administrative Assistant Medical Practice Used the software for: Less than 6 months ### "Product/Support Review" October 6, 2016 5.0 For the most part, I would say that we are very pleased with Dentimax and the support. We have had issues with one of the representatives but other than that it has been good. The only problem is the hold time when calling in for support. There also seems to be a high turn over which makes it hard to build a good business relationship. Pros It's ease of use, it is user friendly. Cons Cannot export reports to excel or other format unless you buy another product. Review Source Response from DentiMax October 18, 2016 Thank you so much for the feedback Renae! We certainly want you to be happy with each and every team member we have, so would love more feedback on this directly when you have the chance please. We do have all of our support in-house and each person on the team is very important to us and our customer experience. Some of our team has been with us for 11 years, others are more recent. If you ever have a concern with the answer you are receiving, please ask to speak with a supervisor and we will be happy to verify the information you are getting to make sure you are taken care of. Also, you can absolutely send reports from DentiMax to excel without another product except for DentiMax and excel. I will have the training team reach out to you and make sure that you are comfortable doing so (it’s super easy!). Thank you kindly! JK Johnny K. Dentist Health, Wellness and Fitness Used the software for: 1-2 years ### "Dentimax review" July 19, 2018 4.0 Good customer support and accessibility is good. Pros Platform looks good and can run reports easily Cons Software is glitchy. There are little things that can be improved so less mistakes are done by users. Review Source Response from DentiMax July 23, 2018 Thanks for the review Dr. Koo! We would love to hear the ideas you have on how to reduce staff mistakes. I do know that you still have some training time left, so perhaps we should setup another training session for you and the staff. Also, we can see what items you are encountering that appear glitchy, some of which could be addressed within your internal network; I'll have our team reach out to you for help! eR evelyn R. receptionist Health, Wellness and Fitness Used the software for: 1-2 years ### "perfect for dental office" October 3, 2018 5.0 Pros when i used this software to access the patients information was really easy and fast to use Cons on this software is very important to put in all the information correctly if not its hard to access the information Review Source Response from DentiMax December 19, 2018 Evelyn, you are a gem! Thank you so much for the nice review! I have a few training tips I could help with in case you make a boo-boo and enter something wrong, where you can still find the data. Feel free to reach out if you have some instances/examples you would like to review together. 800-704-8494 x207 or training@dentimax.com Thank you kindly, Alicia Dieujuste HR Holly R. dental hygienist Medical Practice Used the software for: 2+ years ### "With many obstacles -Dentimax meets the needs at a below level." December 6, 2018 3.0 If you’d like a simple straightforward system- then I would not recommend this one. Pros The price is somewhat ok for the software. The recent upgrade of the chart is more adaptable. I also like the templates I created. Cons Not very compatible with Dental Hygiene clinics and tech support is substandard. It takes a few steps to do a job. Review Source DS David S. dscott@sunvtech.com Used the software for: 2+ years ### "Easy to USe" September 25, 2017 5.0 Pros How easy it is to implement and start using and the ability to integrate both imaging, PM and clinical Cons The database it uses is not a mainstream software, while their staff is experienced in it's use it is hard to get outside assistance. Review Source NR Nicholas R. Dentist Medical Practice Used the software for: 6-12 months ### "Dentimax is great!" March 19, 2018 5.0 I have experience with other dental practice management software, but Dentimax is my favorite. I did my research before buying and even contacted some other dentists before making a decision to ask them about their experience with it. All of them had good things to say about Dentimax. I have been using it for about a year now and have no complaints. Pros Customer service is second to none. Software is very user friendly and packed with features. It does everything I need it to do and a lot more. Cons I don't have any complaints really. It has been a very positive experience for myself and the rest of the office. Review Source EJ Eileen J. Practice Manager Used the software for: 2+ years ### "User friendly and easy to learn" September 20, 2017 5.0 Pros Ease of use, scheduling and ability to customize to our practice. Reports can be customized to specific needs and wants. Cons Customer service hold use to take awhile but lately, there has rarely been much of a wait if one at all. Review Source BA Behzad A. Dentist Medical Practice Used the software for: 2+ years ### "Very good company ." May 22, 2015 4.5 Pros I have been using this software for the past 8 years , at first all my friends laughed at me for buying this product nobody believed this thing is going to work at this price, after 8 years and training 5 different biller and recommending this to many friends and recently upgrading to a newer version and comparing it to my other office (dentrix G 5) and asking all my nine employees which one is better on daily bases and comparing tech support this is a very good product and a very good company. Cons The product is good but they need to keep their employees longer. Review Source BW Brittany W. Dental Assistant Medical Practice Used the software for: 6-12 months ### "Best Software I've EVER Used" September 21, 2017 5.0 Pros Super easy to Learn and Navigate. They all have a background in dentistry, so you there is a lot of that reflected in the software. Everyone is nice and willing to help! TWO THUMBS UP! Cons I don't really have any thing that sticks out as a con to me, there's tons of customization options, so if you don;t like something, its likely you can change it to you preference. Review Source EJ Eileen J. Practice Manager Used the software for: ### "DentiMax: easy to learn and easy to use!" May 1, 2014 5.0 Pros I started a new job the day before they opened. I arrived on my first day with the DentiMax trainer following right behind me. She spent about two hours going through the features and practical use. I have used other dental software in the past, so I had some knowledge of how the software should/could work. The next day we saw patients, and I was good to go! I felt like I was taught well and able to hit the ground running. I did utilize customer service a few times that week, and every once in a while, I was glad I had the user's manual to reference. It's user-friendly, and the assistants to catch on easily. If or when we've had a question or issue, customer service has handled the problem. Cons Customer service hold time can be slow, but luckily, the issues have not been urgent, and the issues and/or questions have been resolved. Review Source DE David E. Dentist Medical Practice Used the software for: 2+ years ### "OUTSTANDING CUSTOMER SUPPORT^" January 15, 2019 5.0 For the money, or any amount of money for that matter, this software provides everything I could possibly need, and then some. ABSOLUTELY get a trial program, I think you will be impressed. Don't let the low price keep you away-it is a powerful tool. Pros They have thought of everything necessary in a dental software program. As a pre-computer person, still find the basic functions easy to use, very intuitive. On the two occasions that I've needed support, they have been very prompt, the most recent session with \[SENSITIVE CONTENT HIDDEN\] was especially great. The phone was answered immediately, and she guided me through the issue. On another occasion, when it was anticipated that there might be a wait, they advised me to e-mail a complete list of my issues and arranged a dedicated time so everything could be taken care of at the least inconvenience to me. Cons Truly no issues with the program. Any problems I've had were strictly due to my shortcomings as a computer illiterate. Review Source WW Waty W. Office Manager Medical Practice Used the software for: 2+ years ### " pleasing and satisfying product" July 19, 2016 5.0 Pros This Practice Management solfware is user friendly and offers many features. It has capability to integrate with other sensors or intra oral cameras. Outstanding Tech Support : very professional, courteous, and helpful. Cons We have been using Dentimax for over 3 years. So far, we have not encounter any disapointment. Everything is working perfectly. Review Source AK Amanda K. CEO Medical Practice Used the software for: 1-2 years ### "Features, function and customer service are top notch!" April 11, 2017 5.0 Fantastic product that provides an affordable software solution with all the bells and whistles! Customer service is absolutely second to none! A rare combination for a 'software' company! I highly recommend DentiMax. Pros Features and function rich, affordable, user-friendly, provides a great workflow which increases production. Dream Sensors set this software apart from anything on the market. Customer service is top notch! Cons Nothing. Needs more exposure on the market! Dental practitioners finally have an affordable choice for their offices! Review Source DSP Dr. Susan P. Dentist Used the software for: Less than 6 months ### "A real breeze to use" February 21, 2019 4.0 VAlue for money for sure. Pros Everything. Charting, accounting, convenience and accuracy.it is easy to learn and use. Doesn’t take too many clucks to go back and forth. Cons I dont think there are any. wish we had a cloud based software.otherwise all is fantastic.nothing really is bad about this software Review Source Response from DentiMax June 19, 2019 Dr. Peng, you are the best! Thanks for the great review! We are offering a cloud solution where you can access DentiMax through the internet! We would be happy to chat with you about it when you have time. Our team can be reached at pmsales@dentimax.com if you'd like to set an appointment that works for you! SN Sarah N. Office manager Medical Practice Used the software for: 6-12 months ### "Dentmax is great" February 24, 2017 4.0 This is the 2nd software I've used prior we we're using easy dental. This software is 100% better! We had trouble learning at first but customer service is amazing. Pros Many functions & great customer service Cons None Review Source WB William B. Dental Hygienist Health, Wellness and Fitness Used the software for: Less than 6 months ### "Best software I have used. " June 18, 2019 5.0 The staff was wonderful and so helpful. The rep helped me every step of the way and answered any questions or concerns I had. Pros Easy to use. Costumer support is out of this world. Easy to customize. Cons Can’t say I found anything I didn’t like. Review Source Response from DentiMax June 19, 2019 Thank you so very much for the wonderful review William! We appreciate you being our customer, and are happy we can be of service! FK Frank K. D.D.S. Medical Practice Used the software for: 2+ years ### "I love Dentimax, have been using since the early DOS program. I would not change practice software for anything." April 5, 2018 5.0 I totally recommend Dentimax. Dentimax is awesome. Pros Very easy to use. Very easy to learn and master. The report writing department will work miracles. The support department equally as expert. Cons Review Source MG Meredith G. Office Manager Medical Practice Used the software for: Less than 6 months ### "Excellent customer service and support team with quality software!" March 12, 2018 5.0 I have found the dentimax team to be very helpful in setting my office up for success. They have attentively answered all of my questions, even when I have been annoying or slow to understand! I appreciate that level of customer service because it is so rare. Pros Ease of use. Gives us everything we need to make appointments and keep patient info organized as well as draw up billing statements. Cons Wish there were a way to more easily attach x-rays from non-Dentimax software and to attach referral letters to patient info. Review Source JC Joann C. Medical Practice Used the software for: ### "Dentimax X-ray and Sensors" June 12, 2014 5.0 Pros Dentimax x-ray works seamlessly with Denitmax Practice Management software. Patient information is automatically sent to positively identify each patient: no more hoping that birthdates and other identifiers are entered by the staff. The sensors are designed for ease of use as well as comfort for the patient. Importing images is simple, and the software works with other peripherals as well. There's no need to get new equipment or sensors; what you have will work great. Cons There are problems using the front USB connections on HP computers that can make connection difficult. The back USB connections work fine. Review Source DD Darlene D. Registered Dental Hygienist Medical Practice Used the software for: Less than 6 months ### "Dentimax" February 10, 2017 4.0 A couple of glitches starting out but fabulous customer support getting this product set up for our office. The product is affordable and there were no surprise fees popping up after the contract was signed as with another company I previously signed on with. Very happy with Dentimax :) Pros Easy to use Affordable Great customer support Cons Can't put my logo on my paperwork. Occasionally freezes and I have to get out and sign in again...but I think they all do that. Review Source PA Preet A. Dentist Medical Practice Used the software for: Less than 6 months ### "Dentimax is similar to dentrix, however it is a lot more affordable with much better training and much simplier navigation." October 6, 2017 5.0 Great support and efficiency. Pros I like that I have customer support representative just a phone call away and get personalized help. The system is easy to use and simple to understand. Cons I think that it could look a little nicer, however they are developing a new look, so that should come in time. Also it would be nice to be able to link a calender so patients could schedule themselves from my website. Review Source EB Elson B. Inventory manager Retail Used the software for: I used a free trial ### "I will think again" March 5, 2019 4.0 Overall experience was good Pros I will think twice and see others if I don’t find cheaper product I will continue to use this one , I liked how fast the customer service answered to my problem though Cons I didn’t like a lot the price , I would like to have any coupon or suggestions for better resolve the teeth products I wanted Review Source Response from DentiMax March 6, 2019 Hi Elson, Thanks so much for taking the time to write a review! I¿m so glad you enjoyed the trial. We have several packages that allow you to stair step in pricing, and I am certain we can find something to fit your budget. Give us a call and we will be happy to help! Sincerely, Alicia Dieujuste DD Daniel D. Medical Practice Used the software for: 2+ years ### "dentimax has made my office very efficient" July 26, 2017 5.0 files , recalls, ledgers, insurance filing, billing procedures, notes, scheduling patients on and on, its a tall order, but not for dentimax.They have made my self and my office staff very happy. the support team is very helpful and always eager to help us learn more. In my opinion you cant beat Alecia, Britney, laura and all the support team. I recommend them without reserve. Pros dentimax is very easy to learn and use and the support team is very friendly and helpful. It has streamlined our office greatly Cons that it was not around 20 years ago! I wish that dentimax had some hours of opening on Saturday, even if it was just afew hours. Review Source EC Esther C. Dental Hygienist Health, Wellness and Fitness Used the software for: Less than 6 months ### "DentiMax Review" October 11, 2024 4.0 Pros Great for note taking and storage and patient education Cons Can be more organized and easy to navigate Review Source Response from DentiMax October 22, 2024 Thanks so much for the feedback, Esther! We very much appreciate you and would love to connect and get more feedback from you. We’ll be in touch soon! Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.