--- title: "Page 3 | DentiMax Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Page 3 - Is DentiMax the right Dental solution for you? Explore 94 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/10010658/DentiMax/reviews/?page=3" page_type: "reviews" language: "en" --- DentiMax 4.5 (94) [View alternatives](https://www.capterra.com/p/10010658/DentiMax/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 26th, 2026 # Page 3 - Reviews of DentiMax ## Showing most helpful reviews Showing 51-75 of 94 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use RT Regina T. Office Manager Medical Practice Used the software for: 2+ years ### "System ALWAYS down, Customer service/support is TERRIBLE..." February 14, 2018 1.0 our office would NOT recommend this software. Cons Our system is ALWAYS down, we wait for 45 mins to an hour before we can even get anyone on the phone, so we end up having our patients waiting or have to end up rescheduling them. Review Source Response from DentiMax February 20, 2018 Hello Regina, Thank you for your feedback. I understand that our tech support team has already been in contact with you promptly, to help trouble shoot what is going on with your in-house server. We will be happy to connect with your IT person as well to work to get the issue resolved. We take as much time as needed on the phone with each client, and so cannot anticipate the hold times, (which will be dependent upon the circumstance of why the client is calling) but in an urgent situation, you may always email support@DentiMax.com for an immediate response, and a prompt phone call back if ever you cannot log in to DentiMax, even if it is your server issue, we will be happy to help identify that for you. Thank you kindly, Alicia Dieujuste HA Hosam A. CEO Medical Practice Used the software for: 2+ years ### "simply amazing , affordable and do the job " August 29, 2016 5.0 Pros user friendly powerful billing capabilities built-in report writer very impressive support team with amazing response time easy interface to 3rd party systems bridging almost done for all imaging software Cons wish if its web based and wish if it support unicode characters Review Source Response from DentiMax September 13, 2016 Thank you so much for your feedback. DentiMax bridges to virtually every imaging software used in North America, including the following: Dexis, Schick, Kodak, Suni, VixWin, Visix/TigerView, Eva, Prolmage, Dent-X, PlanMeca Dimaxis, , Apteryx, Belmont, Cliniview, CliniTouch, DDS ApWorks, ImageDDS, ImageXL, MaxView, PPDx, VisionDent, Lightyear, XDR, Dolphin Imaging, DentiMax Imaging and others. In addition, DentiMax offers an Internet version of the software which gives you complete access to your practice data from any computer that has high-speed Internet capability; making the perfect solution for multi-location practices and billing services. MHI Muhammad Haris I. Dentist Medical Practice Used the software for: 6-12 months ### "Good software for practice managers" September 15, 2017 4.0 I use this software in my daily practice and I would recommend it to other dentists. Pros The patient chart feature is better than most other softwares that I've seen. The ability to edit and customize patient charts, reports, prescription, fee schedule and almost anything is the best thing that I found in this software. The feature to add images and record chart is also a plus point. Cons Learning curve is a little steep. Software is heavy and requires a very high RAM and processor for it to function properly. Otherwise it works very slowly. Another negative point that I found in the software is the inability to save pictures and x-rays loaded in the software to any external location. Review Source JK Johnny K. Dentist Health, Wellness and Fitness Used the software for: 1-2 years ### "Dentimax review" July 19, 2018 4.0 Good customer support and accessibility is good. Pros Platform looks good and can run reports easily Cons Software is glitchy. There are little things that can be improved so less mistakes are done by users. Review Source Response from DentiMax July 23, 2018 Thanks for the review Dr. Koo! We would love to hear the ideas you have on how to reduce staff mistakes. I do know that you still have some training time left, so perhaps we should setup another training session for you and the staff. Also, we can see what items you are encountering that appear glitchy, some of which could be addressed within your internal network; I'll have our team reach out to you for help! KA Katie A. Office Manager Medical Practice Used the software for: 6-12 months ### "Dentimax is a must!" July 19, 2017 5.0 Everyone over at dentimax is extremely friendly. Especially Alicia! She is great very kind and sweet and extremely helpful! Pros It is very user friendly and convenient, demos were very educational and helpful. If you go on youtube, there are a few videos that might answer any question you may have regarding the software. If you need help via phone, you can be certain that they will get back to you that same day. The user guide that they provide you upon purchase is extremely detailed and helpful as well. Cons Other than a few glitches here and there, which I have found dentimax has fixed, I don't think that there are any cons that we have experienced with this software. Review Source HR Holly R. dental hygienist Medical Practice Used the software for: 2+ years ### "With many obstacles -Dentimax meets the needs at a below level." December 6, 2018 3.0 If you’d like a simple straightforward system- then I would not recommend this one. Pros The price is somewhat ok for the software. The recent upgrade of the chart is more adaptable. I also like the templates I created. Cons Not very compatible with Dental Hygiene clinics and tech support is substandard. It takes a few steps to do a job. Review Source PY Peter Y. President Medical Practice Used the software for: 2+ years ### "DENTIMAX" June 16, 2017 5.0 Best software on the market! Pros Dentimax is very easy to use and reasonably priced. It has all the tools needed to run a dental office. Cons Would like for it to have an ortho component or and endo component. No other complaints about the software. Review Source NR Nicholas R. Dentist Medical Practice Used the software for: 6-12 months ### "Dentimax is great!" March 19, 2018 5.0 I have experience with other dental practice management software, but Dentimax is my favorite. I did my research before buying and even contacted some other dentists before making a decision to ask them about their experience with it. All of them had good things to say about Dentimax. I have been using it for about a year now and have no complaints. Pros Customer service is second to none. Software is very user friendly and packed with features. It does everything I need it to do and a lot more. Cons I don't have any complaints really. It has been a very positive experience for myself and the rest of the office. Review Source PH Phuu H. Doctor Medical Practice Used the software for: 6-12 months ### "Only to ones who have experience with practice managment softwares" April 20, 2015 3.5 Pros Day to day function. Affordability and electronic claim generation. Cons Not fully integrated even with own document center and imaging software. Claim submission is not what I expected. When we bought the software, we were told that it is integrated with electronic claim submission and electronic attachment submission. It seems not true anymore. Review Source Response from DentiMax September 13, 2016 Thank you for the feedback! DentiMax does offer tight E-Attachment & E-Claims integration through one of our partners. If you go to an outside source, you can still use the services, but it will not integrate seamlessly inside our program. Our integrated attachments is as easy as clicking through a column of buttons that walks you through each step of adding an attachment to your claim. Our E-Claims is as simple as clicking “Send E-claims” and your bulk claims or individual claim has been sent with just one click! If you aren’t using the program in this way, be sure to call the training department and we will personally walk you through it. We want the process to be streamlined and easy for you in every way possible! BA Behzad A. Dentist Medical Practice Used the software for: 2+ years ### "Very good company ." May 22, 2015 4.5 Pros I have been using this software for the past 8 years , at first all my friends laughed at me for buying this product nobody believed this thing is going to work at this price, after 8 years and training 5 different biller and recommending this to many friends and recently upgrading to a newer version and comparing it to my other office (dentrix G 5) and asking all my nine employees which one is better on daily bases and comparing tech support this is a very good product and a very good company. Cons The product is good but they need to keep their employees longer. Review Source CL Christopher L. Dentist Medical Practice Used the software for: 2+ years ### "Love DentiMax" June 19, 2017 5.0 Pros Great program, not too many glitches, runs smoothly. Complete package when combined with the sensors for radiography. Image quality is excellent. Cons Certain functions get a little slow at times. Sensors a a little too thick for some patients to tolerate. Review Source EJ Eileen J. Medical Practice Used the software for: ### "DentiMax: easy to learn and easy to use!" May 1, 2014 5.0 Pros I started a new job the day before they opened. I arrived on my first day with the DentiMax trainer following right behind me. She spent about two hours going through the features and practical use. I have used other dental software in the past, so I had some knowledge of how the software should/could work. The next day we saw patients, and I was good to go! I felt like I was taught well and able to hit the ground running. I did utilize customer service a few times that week, and every once in a while, I was glad I had the user's manual to reference. It's user-friendly, and the assistants to catch on easily. If or when we've had a question or issue, customer service has handled the problem. Cons Customer service hold time can be slow, but luckily, the issues have not been urgent, and the issues and/or questions have been resolved. Review Source NP NICOLE P. PRACTICE MANAGER Medical Practice Used the software for: Less than 6 months ### "This Software system is awesome!" November 18, 2016 5.0 Our oral surgery practice has been using Dentimax for the past 8 years and have nothing but positive experiences from sales, tech support and training. I would recommend anyone to utilize this software for help their practice run effectively and efficiently to have a daily workflow ease. We just recently purchased the EHR upgrade and our tech rep did our data conversion and upgrade in record time and was so knowledgeable about the system made me feel like I didnt even have to be on the phone. I also want to commend my reps for making upgrade and purchase of software a very easy transition especially with their great bubbly personalities. Again, I recommend this software for any general dentistry or specialist office and will continue to utilize them for any future endeavors. Thanks to all of you! Review Source WW Waty W. Office Manager Medical Practice Used the software for: 2+ years ### " pleasing and satisfying product" July 19, 2016 5.0 Pros This Practice Management solfware is user friendly and offers many features. It has capability to integrate with other sensors or intra oral cameras. Outstanding Tech Support : very professional, courteous, and helpful. Cons We have been using Dentimax for over 3 years. So far, we have not encounter any disapointment. Everything is working perfectly. Review Source MK Marjana K. DEntist Medical Practice Used the software for: Less than 6 months ### "Very positive experience " July 28, 2017 5.0 Pros I just bought new DentiMax software and digital sensors and next week I will start to use it , my experience with the person who explained me everything about software and sensors, and promotional packages before my purchase is simply wonderful. Very customer oriented, helpful, kind, prompt with replying email and answering all questions. Very positive experience with her definitely made positive impact and made contribution for me to proceed with purchase of this software. I hope my future experience with this company will be as wonderful as experience with her. Review Source DSP Dr. Susan P. Dentist Used the software for: Less than 6 months ### "A real breeze to use" February 21, 2019 4.0 VAlue for money for sure. Pros Everything. Charting, accounting, convenience and accuracy.it is easy to learn and use. Doesn’t take too many clucks to go back and forth. Cons I dont think there are any. wish we had a cloud based software.otherwise all is fantastic.nothing really is bad about this software Review Source Response from DentiMax June 19, 2019 Dr. Peng, you are the best! Thanks for the great review! We are offering a cloud solution where you can access DentiMax through the internet! We would be happy to chat with you about it when you have time. Our team can be reached at pmsales@dentimax.com if you'd like to set an appointment that works for you! JD Jay D. dentist/owner Medical Practice Used the software for: Less than 6 months ### "I am very satisfied with the functionality of your software." September 22, 2017 4.0 The sales executive who guided us through purchasing and implementing Dentimax was extremely helpful. She was always prompt in response to any inquiries we had and furthermore her attitude and demeanor is one that I wish all my employees exhibited. Pros Since we are primarily using Dentimax for electronic billing, the process of submitting claims has several checks and balances which eliminate errors that would have been previously committed. Cons There is a learning curve with Dentimax that may take some time in order to fully implement your electronic billing software. Review Source WB William B. Dental Hygienist Health, Wellness and Fitness Used the software for: Less than 6 months ### "Best software I have used. " June 18, 2019 5.0 The staff was wonderful and so helpful. The rep helped me every step of the way and answered any questions or concerns I had. Pros Easy to use. Costumer support is out of this world. Easy to customize. Cons Can’t say I found anything I didn’t like. Review Source Response from DentiMax June 19, 2019 Thank you so very much for the wonderful review William! We appreciate you being our customer, and are happy we can be of service! MP Maria P. Dentist Medical Practice Used the software for: Less than 6 months ### "Great customer support & staisfation !" September 28, 2017 5.0 Pros Dentimax has several features to make it an efficient dental practice management software. At times, it does seem difficult to figure out certain features but their customer support ( one of their team workers) has been very efficient. With her online training for less than an hour, we were able to fall back on track with the software & continue working in a smooth manner. Cons Text messages to inform patients regarding their scheduled appointments is an additional monthly fee Review Source MG Meredith G. Office Manager Medical Practice Used the software for: Less than 6 months ### "Excellent customer service and support team with quality software!" March 12, 2018 5.0 I have found the dentimax team to be very helpful in setting my office up for success. They have attentively answered all of my questions, even when I have been annoying or slow to understand! I appreciate that level of customer service because it is so rare. Pros Ease of use. Gives us everything we need to make appointments and keep patient info organized as well as draw up billing statements. Cons Wish there were a way to more easily attach x-rays from non-Dentimax software and to attach referral letters to patient info. Review Source JL Jessica L. front office Health, Wellness and Fitness Used the software for: Less than 6 months ### "great support" January 10, 2019 3.0 Pros Dentimax offers great support- and the system is very user friendly. Cons While this program offers all of the basics necessary to support an expanding dental office, it was not my favorite available. Review Source Response from DentiMax February 4, 2019 Thanks for taking the time to review us Jessica. I would love to hear any ideas you have so that we are your favorite! Please reach out when you have time to discuss any enhancements you would like to see at features@dentimax.com. Thank you, Alicia Dieujuste DD Darlene D. Registered Dental Hygienist Medical Practice Used the software for: Less than 6 months ### "Dentimax" February 10, 2017 4.0 A couple of glitches starting out but fabulous customer support getting this product set up for our office. The product is affordable and there were no surprise fees popping up after the contract was signed as with another company I previously signed on with. Very happy with Dentimax :) Pros Easy to use Affordable Great customer support Cons Can't put my logo on my paperwork. Occasionally freezes and I have to get out and sign in again...but I think they all do that. Review Source VS Vanessa S. Medical Practice Used the software for: ### "Easy-to-learn, comprehensive proggram" January 10, 2015 5.0 Pros Everyone at DentiMax was very helpful and easy to work with. The system is very intuitive in the sequence of windows you go through. I really enjoy how much you can customize! Cons I did not like the ledger when I first started it. I have not worked with this type of accounting system before. After talking with the training department, I am starting to understand it better, it is a bit more advanced and specific than what I am used to, but when it comes to money, I suppose that is a good thing, but that was the hardest part for me to try without training help. Review Source EB Elson B. Inventory manager Retail Used the software for: I used a free trial ### "I will think again" March 5, 2019 4.0 Overall experience was good Pros I will think twice and see others if I don’t find cheaper product I will continue to use this one , I liked how fast the customer service answered to my problem though Cons I didn’t like a lot the price , I would like to have any coupon or suggestions for better resolve the teeth products I wanted Review Source Response from DentiMax March 6, 2019 Hi Elson, Thanks so much for taking the time to write a review! I¿m so glad you enjoyed the trial. We have several packages that allow you to stair step in pricing, and I am certain we can find something to fit your budget. Give us a call and we will be happy to help! Sincerely, Alicia Dieujuste MD Meg D. Office Manager Medical Practice Used the software for: 2+ years ### "Dentimax is a true partner for our dental practice." June 16, 2017 5.0 Dentimax is a great investment at a competitive price! Pros The system upgrade was smooth and on site training was spectacular. There are many features that allow efficiency in your practice. Cons There doesn't seem to be negatives, because support is there to help. Everything is streamlined resulting in a positive outcome. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.