# Frontline Data Solutions Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Frontline Data Solutions the right EHS Management solution for you? Explore 18 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/10010662/Frontline-Data-Solutions/reviews --- Frontline Data Solutions 4.6 (18) [View alternatives](https://www.capterra.com/p/10010662/Frontline-Data-Solutions/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Frontline Data Solutions Ease of use 4.2 Customer Service 4.9 ## Showing most helpful reviews Showing 1-18 of 18 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Business Specialist Environmental Services Used the software for: Less than 6 months ### "Fantastic results from the start" March 21, 2019 5.0 Very pleased with the overall experience. The rollout of the stock software package was a breeze, and almost immediately we requested a customization. It was completed a month later, and the new custom feature is just as intuitive and easy for the average user as the rest of the site. Pros Setting up our three modules, along with the profiles, and work flows was very easy and efficient. Once we rolled it out to general users, the interface was so intuitive many of the users were able to get started right away without any need for lengthy training. As we get more dialed with the many benefits and ways to use the software to help us become more efficient, the overall sentiment of the general users is that its a great system. Can't ask for better results in the user satisfaction category. Cons It takes a bit of digging to determine/ connect action items to the parent MOCs because only the MOC number is shown in the ACT interface, and not the MOC title. I'm able to eventually figure it out based on the MOC number, but it takes a bit of digging. Review Source GZ George Z. Sr. Process Safety Engineer Chemicals Used the software for: 2+ years ### "Feedback from a seasoned Process Safety Engineer." September 23, 2025 5.0 The software works as advertised. It is configurable enough to get us what we need out of it when it comes to customized forms, checklists, and where they are needed in the workflow. Pros Forst and foremost, it works! The consistent user interface means less time spent showing people how to work with the software, and more time to focus on the workflow and requirements. The software is flexible enough that we can make changes to forms and add requirements ourselves without needing consultants to help. The mobile app is convenient for off hours/offsite approvals, too! It is also not as costly as some competitors. Customer support has been helpful and responsive, and is keeping us informed about improvements and changes coming in the future to forms and KPI dashboards. Cons Some things cannot be changed, like wanting to add a data field to the new MOC entry form for "justification". I don't like how we have implemented some parts of the software, such as not using the full LMS module, or Events, but that is more on our decisions than on Frontline. Switched from [Dakota ProActivity EHS Software](https://www.capterra.com/p/125648/ProActivity-Suite/) I was not here then, but I imagine it was cost driven. Review Source JN Jared N. Manager, P and AD Chemicals Used the software for: 2+ years ### "The good, the bad, and the ugly" September 18, 2024 3.0 I use it because I have to, and I think we've gotten to where it is tolerable for what it is trying to accomplish. But it is not very streamlined for daily use. Pros Flexibility of function, and being able to do training, MOC, and action items under one roof. Cons Seems very clunky, lots of clicks to do any one thing. Also, the extra notification bubbles saying a file has been uploaded are unnecessary. If confirmation is needed, it should be green text right on the page, or just a box color changes or something simple. I would like to see some more options for pre-populated forms to do routine tasks. For example, I send out training notifications to my team twice a month. I basically have to create it from scratch every time. Even if I copy an old one, I still have to add a test, select the learners. These should be able to be pre-loaded for a power user, or similar. Review Source PH Paul H. Brownfield Modification Manager Oil & Energy Used the software for: 6-12 months ### "Frist Year of Using Frontline MOC System" October 31, 2024 5.0 The transition across using the Frontline system for our business has been very positive. Pros Whilst the frontline package is an off the shelve system, it has been easy to amend to our current ODEAM Management of Change process and procedure. Cons To be honest I'm struggling to think of a negative of the Frontline system, it has all been positive Alternatives considered [Webex Suite](https://www.capterra.com/p/237272/Webex/) Reason for choosing Frontline Data Solutions We were looking a various of the shelve system and bi-spoke packages, but the Frontline system was able to be tailored to our business requirements with minimal impact to change process / procedure Review Source SF Sheng-Yen F. IT Systems EDMS Advisor Oil & Energy Used the software for: 2+ years ### "Review from TotalEnergies" August 20, 2024 5.0 I've worked with Frontline for over 24 years and have been very satisfied with the product. I enjoy working with customer support. Everybody that I've dealt with has been great to work with. Pros The application is very user friendly, and customer support is top notch. We have been using the application for about 24 years and are very happy with it. Cons I can't think of any Cons. This is one of my favorite applications. Switched from [Microsoft Access](https://www.capterra.com/p/233275/Microsoft-Access/) The application we were using was not meeting our needs. Review Source DS Daniel S. Sr. Quality Manager Chemicals Used the software for: 1-2 years ### "Frontline - Continuous Improvement" October 17, 2025 5.0 Frontline has significantly improved how training is managed within our organization. The efficiency gain and customizable structure have allowed for a step change increase in the overall quality of our training practices. Pros Frontline is an easy-to-use tool that simplifies the process of delivering and documenting training for a corporation. The customer support team is always ready to assist with any issues, and Frontline trainers ensure you are well prepared to maximize the utility of the tool. Cons Although Frontline is easy to use and navigate, the restrictions on bulk content additions require additional time for implementation. Review Source DB David B. PSM Coordinator Oil & Energy Used the software for: 2+ years ### "Frontline is great" September 18, 2025 5.0 I have had great use and makes my job easier with Frontline. Same as above. It makes my job easier and better to track items Pros Availability for tracking items. Training items are great. The ampunt of detail you can go into is great Cons None. Review Source MJ Midhun J. Quality Supervisor Mechanical or Industrial Engineering Used the software for: 2+ years ### "Great tool for change management" September 12, 2024 5.0 Overall, Frontline has been a great tool to manage changes and recording events. Pros It act as a centralized location for keeping everything related to the changed. The changes are easily traceable in Frontline. Cons New users feel its a bit complex. For example, for adding multiple users, each approver need to be added one by one- Add one, hit save and add the next one, instead of selecting multiple people at once and then select save. Also if there is multiple attachments that need to be uploaded, it needs to be added one by one. Review Source AK Ada K. Regulatory Compliance Specialist Oil & Energy Used the software for: 2+ years ### "A positive addition for our time/job management" March 20, 2019 5.0 In my view, this software has been easy to learn and use. As stated above, we have had very few reasons to call for help and it was always available when we needed it. Any follow up was done quickly. It has been the best experience I have ever had with a new software product. Pros The software has been fully functional from the time we got on board. There have been some updates which were primarily aimed at improving things I didn't realize needed improving. It has worked well for us and once we got past the initial learning of the tool, we have had almost no need to request help. Help has always been available and effective, leaving nothing to complain about. Cons The only thing I can think to mention is that that we haven't had time to implement some of the features available. That is only a con on our end. The ability to create our forms to exist in the action items will be great, when we find the time to spend on it. Review Source JG Jolleen G. SEMS Manager Food & Beverages Used the software for: 2+ years ### "Awesome Company and Program" April 3, 2017 5.0 This site has significantly reduced the time it takes to administrate our training programs. We initially only used it for Safety and Environmental training, however, in the past year almost all of our departments have started using it to administer and track their training courses. This program has made it easy for our employees to take their training when it's convenient for them and they aren't stuck in a classroom several weeks out of the year. In addition, this program makes tracking our management of change process easier and more efficient. The Action Item feature is great for not only ensuring all assigned tasks get completed, but that they get completed on time. Furthermore, if we ever have concerns or problems, your customer service department is quick to respond with a phone call or an email, with screenshots to help us better understand what we have done wrong. Pros That it is user friendly, the tracking features and technical service. Cons Would like to see the option for "period from assignment" to be in days, not in months. Review Source RR Robert R. Corporate Training Facilitator Automotive Used the software for: 2+ years ### "Review of LMS Training Mine" March 28, 2017 4.0 My company has been using LMS Training Mine for approximately 3 years, which has had its different learning curves. With that though, the customer service has been extraordinary and answers are quickly provided for all questions. With that, there have been a couple of instances where the system was slightly difficult to use in regards to what I was trying to get, mostly in regards to reporting. Also, the functionality has changed over the course of our license, which has made it much easier to use. I feel that there are still some areas that could allow for more functionality, but for the most part, the functionality is very good. Pros The customer service Cons The some difficulties in understanding the scope of the system Review Source KP Keith P. Process Safety Engineer Chemicals Used the software for: 2+ years ### "Good MOC and action tracking software" April 2, 2017 4.0 Using the MOC and ACT modules are easy and convenient. All of the hard work for MOC is in setting up the steps and forms to be used. Some examples are provided and can be modified. There are so many possibilities for customization that at times it seems like too many. On the flip side, there are a number of areas that are not customizable that we had to work with. The ACT module is extremely easy to use with minimal setup needed. Like any system, it works as well as the users will follow it. Users need to adapt and log into the system daily for Frontline to reach its maximum usefulness. However, knowing that not everyone will, there are options to send emails to users reminding them of tasks. Review Source DK Donna K. Training Specialist Oil & Energy Used the software for: 2+ years ### "A Lifesaver" March 20, 2019 5.0 I have had a fantastic overall experience with Frontline Data Solutions. They are always for responsive to any request or question. Pros It's ease of record keeping. As well as the ability to organize reoccurring training as a lifesaver. Cons At times I find I am unable to create the reports I would like. Perhaps it could be simpler here. Review Source JP John P. Training Manager Oil & Energy Used the software for: 1-2 years ### "TEPB Review" March 20, 2019 4.0 We have had a few issues generating reports and had to have help with setting up classes. our rep has been very helpful. Pros It is very straight forward and easy for end users. Cons Many of the programs in the public library Have buttons for sound, but contain no soundtrack. This has been confusing fro many of our users. Review Source MB Mark B. Operations Manager Oil & Energy Used the software for: 2+ years ### "Action Tracking & MOC" March 20, 2019 5.0 I have appreciated how helpful the staff is, when we have questions they are always prompt in their responses. Pros We have liked the ability to track and complete tasks, it has been very helpful to be able to schedule repeating tasks where they don't get forgotten. Cons We have struggled to create action items from tasks that are created from the MOC process. A seamless process would be helpful instead of having to get out of the MOC module and into the MOC module. Review Source ST Slade T. Electrical Engineer Used the software for: 2+ years ### "Easy to use, With good customer service." May 8, 2017 4.0 Pros The software is can be tailored to fit our individual needs as a company. This, coupled with good customer service, makes for a product that is a valuable asset to our company. Cons There are some features that would be nice to have that are not possible to have integrated into the software. We have inquired about having certain lists populated using scripts that have been run from other software and it has proven to be difficult or impossible to implement. Review Source RL Rebecca L. Process Safety Engineer Used the software for: 2+ years ### "Great capabilities to manage projects, if the user company chooses to do so." May 8, 2017 4.0 Pros Email reminders of my running task list, the ability to built reports and being able to close out users tasks if the situation warrants. Cons The way my company chooses to use it; it's perceived as redundant with other processes and leads to some employees ignoring it. Within the software though, I wish I didn't have to void and start over if the scope of work changes or the order of tasks change; just kicking back to "new" status would be ideal. Review Source DM Dan M. Section Engineer Chemicals Used the software for: 1-2 years ### "Great Software with Great Support" March 28, 2017 5.0 Frontline has continued to improve the software features and incorporate suggestions we have provided to them. They have been very easy to work with and willing to customize features when needed. Pros User interface Cons Work flow can be restrictive and require some repetitive work. 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