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ALLDATA Repair is the industry’s #1 automotive repair software. It puts the latest, unedited OEM repair information right at your fingertips, covering more than 44,000 engine-specific vehicles – 95% of all vehicles on the road today. Includes TSBs, DTCs, and 300K+ interactive wiring diagrams. Get direct access to verified repairs, diagnostic bulletins, and millions of probable causes. Links directly to ADAS systems, components, and locations to help you find ADAS info fast.
Provider
ALLDATA
Located In
United States
Open API
Unverified
Deployment
Cloud, SaaS, Web-Based
Mobile Apps
Android, iOS
Training
Videos
Support
Email/Help Desk, FAQs/Forum, Phone Support, Knowledge Base
Technicians, shop owners, shop managers, general repairs shops, collision repair shops, multi-shop operations, automotive schools, and automotive dealerships.
Content Source: ALLDATA
Green rating bars show the winning product based on the average rating and number of reviews.
Reviewers find ALLDATA's auto repair procedures to be detailed and comprehensive, offering step-by-step directions that enhance the precision of their work. They appreciate the ease of use and the extensive technician guide that covers everything from basic repairs to complex rebuilds. On the downside, users encounter difficulties in locating certain repair procedures, experience frequent system crashes, and note the absence of repair manuals for some vehicles, which can hinder their workflow.
Users highlight the ease of use and the effectiveness of ALLDATA for pulling quotes and diagrams, which simplifies the job for service advisors and technicians. They also commend the helpfulness of the customer support team, which makes the software implementation process smoother. Despite these positives, users report issues with slow and poor customer service, and the software's dependency on internet connectivity, which can be problematic during outages.
Pros
I love that it is a quick reliable tool to assist in diagnosing and repairing a vehicle in a timely manner.
We can quickly get information needed to complete repairs on most vehicles. The level of detail given to help our mechanics complete repairs is impressive.
I enjoy the ease of use Alldata has compared to other repair programs. I also enjoy that Alldata gives you OEM part numbers on the same page as it shows you labor times for that part.
I would recommend AllData if you're familiar with the software already and know which parts are very reliable and which ones are not.
Cons
This the worst customer service i have ever seen in years. This company is fraud and be aware of sales people.
They charged too much after identafix came out.
There is a time lag to get info when we need it. There is no totally complete information database but I think Alldata is close.
System crashes daily and requires stopping app and then restarting. This is ridiculous and happens way too much.
"Repair guide for just about anything"
Pros: I am not a mechanic. I am an IT manager for an auto dealership, and even I can figure out how to navigate my way into the repair manual for my Ford Focus. The diagrams are easy to read, part numbers are labeled, and electronic wiring diagrams are well laid out. The website is quick and responsive so that you don't sit and wait for something to load. It's a very worthwhile investment.
Cons: I have had a couple mechanics wish for the diagrams to have the ability to 3D rotate them so that they can see how things are laid out from a different angle. I have also not been able to find the repair manual for a DeLorean. I was hoping to locate the instructions for the Flux Capacitor.
"Long Time All Data Users recommends product. "
Overall: I have used AllData for almost twenty years. I will not use a different product and this is my go to product for labor times, part names and numbers, and for repair procedure. This is a good value product and I would not have a shop and not use All Data.
Pros: All Data for me is much easier to use then competing products. I much prefer AllData to the competing product starting with a M. When you can't find what you are looking for you can call up All Data support and they will find and fax to you the information you are looking for. All Data is reasonably priced and the support is excellent.
Cons: I am so use to All Data that I don't have any major complaints. Occassionally I can' find the repair information or labor times I am looking for but this is true of every other product as well. I find they have excellent support when that happens.
"alldata flaws"
Overall: fair. tech support is very good .but i can't keep calling tech support for simple problems ( too much time wasted)
Pros: the parts locating system.especially when i'm looking for a hard to find part that i was'nt able to find on other sysyems
Cons: i find their estimating portion is terrible. they tried to sell me an upgrade estimating program ( more money) & i found it to be useless& cancelled the free trial after 2 days use. also most repair programs offer licence plate to vin & car make & model. funny part is they are owned by autozone which utilizes this function.& when i questioned them prior to purchasing this product they said it will be available shortly.seven months later still no upgrade
"Alldata is awesome"
Overall: Im 100 percent satisfied through all the years ive used it
Pros: I love all the wiring schematics that saves my life.
Cons: There are not any cons, if I need to trace some wiring or how a part is installed im covered.
"Worth checking out"
Overall: Although the prices kept going up the software had a lot to offer. Estimating and invoicing all in one.
Pros: This is software for Auto Repair shops. I love the fact you can look up step by step instructions on how to do a repair.
Cons: I didn't like the price of the software.
