# Page 2 | ALLDATA Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is ALLDATA the right Auto Repair solution for you? Explore 99 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/10010667/Alldata/reviews --- ALLDATA 4.1 (99) [View alternatives](https://www.capterra.com/p/10010667/Alldata/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of ALLDATA ## Showing most helpful reviews Showing 26-50 of 99 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CM Chris M. owner Mechanical or Industrial Engineering Used the software for: 6-12 months ### "ALLDATA review" April 30, 2025 4.0 Overall my experience with ALLDATA was a very good experience. I recommend for ALLDATA for any auto repair shop small or large. Pros What I liked the most about ALLDATA was no matter what vehicle I need information on , ALLDATA had so much helpful resources for any repair situation that came up. Cons The part of ALLDATA I liked the least was the interface can be very overwhelming at first and hard to navigate. Review Source SO Shelly O. Service Department Dispatcher Shop Foreman Automotive Used the software for: 2+ years ### "Improves Productivity and Efficiency " October 31, 2024 5.0 It helps with a busy shop to improve productivity and efficiency. Its a quick trouble shooting guide for intermittent issues whereas the technians that are paid flat rate do not get paid to diagnose warranty issues so they dont want to have to spend alot of time trying to verify an intermittent issue. Utilizing all data makes this experience much more quicker.It has access to all TSBs that may apply to the vehicle which is very helpful if there is a known problem but may be in fewer vehicles therefore there isnt a recall so the Technical Service Bulletins help Technicians. Pros I love that it is a quick reliable tool to assist in diagnosing and repairing a vehicle in a timely manner. It has access to all TSBs that may apply to the vehicle which is very helpful if there is a known problem but may be in fewer vehicles therefore there isnt a recall so the Technical Service Bulletins help Technicians Cons The price of it is spendy unless you are a high volume shop with a couple different makes and many technicians. Review Source CF Colton F. Student Automotive Used the software for: 6-12 months ### "ALLDATA Software Usage " January 13, 2026 5.0 Pros My favorite part of AllData was the diagnostic software. If there is anyway I lack in working on vehicles, diagnostics is it. It truly helped me and broke it down to help better understand. Cons There is nothing I disliked about AllData. It has a very wide variety of vehicles, domestic and international. Review Source AF Austin F. Engineering technician Automotive Used the software for: 2+ years ### "Go to guides" May 19, 2025 4.0 Overall it’s my go to for schematics and trouble shooting. General guides for each issue are invaluable. Pros The depth of knowledge and information is unparalleled . Very helpful to see repair by mileage and reported fixes. Cons Sometimes some of the paths you follow lead you further from the answers you’re looking for. If someone bad adds data it hurts more than helps. Review Source JE Jeff E. Service manager Automotive Used the software for: 1-2 years ### "Easy to use diagnostic help tool" March 8, 2025 5.0 Pros The ease of looking up schematics and diagnostic tools Cons Whenever a search yields no result it makes things difficult Review Source DF David F. Owner Automotive Used the software for: Less than 6 months ### "I would find another provider. AllData isn't that great for their billing practices." August 26, 2025 1.0 I was interested in AllData for starting my own business. Spoke with an account manager and was told that I would have 30 days as a paid trial to make sure it would work for me. Nope, I signed up in Jan 2025 and ended being really slow and talked to my account manager about having to hold off until Spring or Summer when business would pick back up. He told me he never offered 30 days to cancel before being locked into a 1 year contract. He shows no compasion, when I'm struggling to pay the invoice his solution is to renew my contract for another year in exchange to helping me get out of my current. This isn't a great company and I would suggest going with a different company that isn't a grab all. Pros Great for finding issues and being able to trace the issue to fix it via diagrams or previous technicians that said what they did to fix their issue. Cons Billing and the account management. Both of them don't care about anyone but revenue. I would not use them ever again. Review Source JE Jesse E. Owner Automotive Used the software for: 2+ years ### "Alldata Review" November 3, 2024 5.0 Pros I love the scan tool that they offer their customers Cons It is a little more expensive than id like Alternatives considered [Identifix Shop Manager](https://www.capterra.com/p/230863/Identifix/) Reason for choosing ALLDATA I chose them because they have a scan tool Review Source DP Dawn P. Technician Automotive Used the software for: 2+ years ### "ALLDATA Automotive Technology " September 18, 2024 5.0 ALLDATA has been instrumental in 1000s of car repairs: I will continue to utilize it because it is at the forefront of automotive technology. Pros ALLDATA provides the most comprehensive automotive technician guide around,from basic repairs to full tear-down/rebuilds. Cons ALLDATA takes some time to learn how to navigate all the features but once learned it is a breeze. Review Source RK Rob K. Manager Automotive Used the software for: 1-2 years ### "All data review " October 24, 2024 2.0 Wasn’t happy. Had little customer support in Canada. Would go down sometimes and slow often Pros Was simple to us. Flowed fairly well for the most part Cons Very slow. Not as complete and involved as autoleap which I’m using now. Review Source JK Jillian K. OFFICE MANAGER Automotive Used the software for: 1-2 years ### "YOUR BESTFIREND" July 20, 2024 4.0 SOFTWARE IS EASILY ACCESSIBLE AND SIMPLE TO WORK WITH. THE TABLET IS SMALL ENOUGH TO CARRY AROUND AND THE INFORMATION PROVEDED FOR THE DIAG ALLOWS FOR TESTING AND CALIBRATIONS TO BE COMPLETED ON SOME MODELS WHICH IS CONVENEINT Pros ALLDATE ALLOWS OUR SHOP TO DIAG MODULES AND PROVIDE APPROPRIATE REPAIRS TO VEHICLE. PRE-SCANS DURING ESTIMATING PHASE DETERMINES WHAT DTC'S ARE PRESENT TO COMPLETE PROPER REPAIRS. Cons THE SALES TEAM CALLED FAR TOO MUCH PRIOR TO SET UP, IT BECAME ANNOYING. Alternatives considered [Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)[Tekmetric](https://www.capterra.com/p/190952/Tekmetric/) Reason for choosing ALLDATA I LIKE THE PHOEN APP AVAILABILITY Switched from [Aztec](https://www.capterra.com/p/250881/Aztec/) OEM GATEWAY AND FOLDERS ARE REQUIRED FOR MULTIPLE VEHICLES Review Source JL Joan L. Office manager Automotive Used the software for: 2+ years ### "Critical for any independent shop" July 25, 2024 5.0 We have used Alldata to rate our repairs for going on 10 years Pros Name recognition, ease of use, reputation. Cons We have no complaints about our experience with Alldata Review Source fZ fred Z. OWNER Automotive Used the software for: 6-12 months ### "Do not use total waste of money" July 24, 2024 1.0 dont go here waste of time and money you can go on google and get better info Pros NOTHING and all employes lie about contract Cons big scam for a company employees tell you lies to get you signed up Switched from [Direct Mail](https://www.capterra.com/p/128355/Direct-Mail/) i really wish i didnt this was a total waste of time and money Review Source sB sheena B. general manager Automotive Used the software for: Less than 6 months ### "GREAT PRODUCT " July 30, 2024 5.0 Pros What i liked most about alldata was how easy it was to get help with any unsure problems Cons so far no cans have been found. SO FAR SO GOOD Review Source SW Samantha W. Service advisor Automotive Used the software for: 1-2 years ### "All data review " July 19, 2023 5.0 I have lots of experience with all data and it has made being a service advisor much simpler. Pros All data is very easy to use and allows anyone in the automotive industry to look up parts, labor time, and removal and replacement processes. Cons I have not had any problems with this program. It is something I believe all dealers should use in their service departments. Review Source JB John B. Co-Owner Automotive Used the software for: 2+ years ### "Look no further then here." July 30, 2023 5.0 We use it daily and have for twelve years and that should speak volume! Pros Alldata is a comprehensive and simple to use all in one tool that we have used now for 12 years and would refer it to anyone! Cons Customer service can be a little slow at times. Reason for choosing ALLDATA Higher rating and better reviews! Review Source FM Frank M. Manager Automotive Used the software for: 2+ years ### "Long Time All Data Users recommends product. " May 1, 2022 5.0 I have used AllData for almost twenty years. I will not use a different product and this is my go to product for labor times, part names and numbers, and for repair procedure. This is a good value product and I would not have a shop and not use All Data. Pros All Data for me is much easier to use then competing products. I much prefer AllData to the competing product starting with a M. When you can't find what you are looking for you can call up All Data support and they will find and fax to you the information you are looking for. All Data is reasonably priced and the support is excellent. Cons I am so use to All Data that I don't have any major complaints. Occassionally I can' find the repair information or labor times I am looking for but this is true of every other product as well. I find they have excellent support when that happens. Alternatives considered [Manager SE](https://www.capterra.com/p/145351/Manager-SE/) Reason for choosing ALLDATA AllData is easier to use and find the information that you want. Switched from [Manager SE](https://www.capterra.com/p/145351/Manager-SE/) All Data is easier to use. Review Source JA Jason A. asst. district manager Automotive Used the software for: 2+ years ### "alldata user friendly, intuitive and uncompliacted " June 3, 2024 5.0 overall postive i love alldata it is my go to. having worked for a company that had the big 3 available to every employee (alldata, mitchelle, identifix) alldata was my go too Pros the ease of use of all the shop management soft ware im familiar with i prefer alldata for almost everything Cons the diagnostics data base and resources pales in comparison to identifix or direct hit if you will. Switched from [VAST](https://www.capterra.com/p/10017436/VAST/)[Auto Repair Manager (ARM)](https://www.capterra.com/p/252911/Auto-Repair-Manager/)[Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)[Identifix Shop Manager](https://www.capterra.com/p/230863/Identifix/)[Mitchell RepairCenter](https://www.capterra.com/p/83653/Mitchell-RepairCenter/) alldata was the most user friendly easy to navigate and intuitive Review Source SH Stephanie H. owner Automotive Used the software for: 2+ years ### "Easy to use for all" August 23, 2022 5.0 We are now using the ALLDATA system to scan vehicles as well as labour times and repair advice. Pros the ALLDATA software is easy to use, for our service advisor, the techs and our apprentice. It gives us all the information that we need on any vehicle, any year and ALLDATA keeps the information up to date. It gives us all the newest information as well as tech tips for repair . It has an extensive library of information on repairs, TSB, and practical information . One feature that is very useful in the technical reference section is an interchange with USA made vs Canadian made vehicles. ALLDATA has an integration feature that is extremely useful and time saving. I have it integrated in my Lankar Shop Management system . With this feature all of the information of the vehicle that I am working on is instantly seeded into the ALLDATA program . ALLDATA will them integrate the labour time and part pricing back into my work order. Cons integration was easy and my ALLDATA representative came into my shop to set things up and explain all of the features Review Source RP Robert P. Team lead Automotive Used the software for: 2+ years ### "Alldata is good resource." July 7, 2023 5.0 I have used it for many years, it is a great resource. I use it a lot to find specs on oil and torque values Pros You can put in VIN and the car comes up and you can find out where you need to go. Cons Sometimes a vehicle does not have any specs. Review Source JT Jeremy T. Marketing Director Automotive Used the software for: 2+ years ### "Widely Used " September 12, 2023 5.0 Overall my experience has been great, we have not had outages which is very important, time is money and ALLDATA saves time! Pros Alldata is part of our shops point of sale software so it made it the obvious choice. It is easy to use and if you have worked at a shop you have probably used it so it makes training new employees on it easy. Cons I currently do not have any complaints about ALLDATA, so far all of the techs who have used it are happy with it. Review Source GS Gary S. Owner Automotive Used the software for: 2+ years ### "AUto Repair Information" September 19, 2018 5.0 The new Alldata Repair is a HUGE improvement over the original & S3000. Yes it has color wiring diagrams. Everyone has THAT now. But with Alldata when you "click" on a wire in a circuit, it not only highlights that wire throught the whole circuit, it opens up ALL the other pages that wire is on. So you can print the WHOLE circuit without searching thru multiple windows. The user interface is different than S3000 and classic AllData Pro, but still has that same familiar feel. However the global search FINALLY works! In short I am really loving the newest version Pros The new Alldata Repair is a HUGE improvement over the original & S3000. Yes it has color wiring diagrams. Everyone has THAT now. But with Alldata when you "click" on a wire in a circuit, it not only highlights that wire throught the whole circuit, it opens up ALL the other pages that wire is on. So you can print the WHOLE circuit without searching thru multiple windows. The user interface is different than S3000 and classic AllData Pro, but still has that same familiar feel. However the global search FINALLY works! In shorrt I am really loving the newest version. Cons There was a short learning curve. Once I figured out to use the text box to let autofill take me where I wanted,..... Review Source Tim M. IT Manager/Systems Administrator Real Estate Used the software for: 2+ years ### "Repair guide for just about anything" July 25, 2018 4.0 Pros I am not a mechanic. I am an IT manager for an auto dealership, and even I can figure out how to navigate my way into the repair manual for my Ford Focus. The diagrams are easy to read, part numbers are labeled, and electronic wiring diagrams are well laid out. The website is quick and responsive so that you don't sit and wait for something to load. It's a very worthwhile investment. Cons I have had a couple mechanics wish for the diagrams to have the ability to 3D rotate them so that they can see how things are laid out from a different angle. I have also not been able to find the repair manual for a DeLorean. I was hoping to locate the instructions for the Flux Capacitor. Review Source CB Chad B. Field Operation Lead Civil Engineering Used the software for: 2+ years ### "Alldata Is a Must Have" June 24, 2023 5.0 We implemented it about 10 years ago. Our mechanics use it almost daily. It has helped improve our repair time and keeps us from sending out equipment to other repair shops. It is a great tool. Pros We can quickly get information needed to complete repairs on most vehicles. The level of detail given to help our mechanics complete repairs is impressive. It is also very affordable. Cons There isn't anything we don't like about it. Review Source AH Ameen H. Mechanic Automotive Used the software for: 2+ years ### "Owner " July 21, 2022 5.0 It's neutral You guys have your own pros and cons Pros It's very easy to use. That's the only reason why I use it Cons Customer service sucks but tech support is very helpful Reason for choosing ALLDATA Easiness Review Source Bryan F. Manager Automotive Used the software for: 2+ years ### "Complete Repair Information" May 11, 2019 4.0 It did the job when we had it, but regret not getting Mitchell1 to save money and ease of use. Pros Alldata has almost all the information needed. Cons The organization of the information is not very intuitive and can lead you down a deep rabbit hole that you find your way back to. Reason for choosing ALLDATA It was what we used at our previous shops Review Source Similar Products Featured ## Related categories [Auto Body](https://www.capterra.com/auto-body-software/)[Auto Repair](https://www.capterra.com/auto-repair-software/)