--- title: "WaiterPOS Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about WaiterPOS Software - reviews, pricing plans, popular comparisons to other Restaurant Management products and more." source_url: "https://www.capterra.com/p/10010683/TriniTEQ-POS/" page_type: "product" language: "en" --- # WaiterPOS Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) WaiterPOS ## What is WaiterPOS? Triniteq's flexible and scalable Point of Sale (POS) system is designed to successfully manage your business online and through your physical venue, store or outlet. Our POS with integrated Customer Relationship Management (CRM) system allows you to maximise every interaction with your customer, at every touch point, from front-of-house to back-office, online and on-the-go. ## What is WaiterPOS used for? [Restaurant Management](https://www.capterra.com/restaurant-management-software/)[Restaurant POS](https://www.capterra.com/restaurant-pos-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for WaiterPOS?[Manage this product listing](https://www.g2.com/products/waiterpos/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### WaiterPOS 5.0 (1) VS. [4.1 (554)](https://www.capterra.com/p/136301/Toast-POS/reviews/) Starting Price Contact vendor Starting Price $69 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (1) Ease Of Use 4.2 (676) Value For Money 4.0 (1) Value For Money 3.8 (550) Customer Service 5.0 (1) Customer Service 3.7 (591) ## WaiterPOS alternatives [3.8 (728)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting price $349.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 68% of reviewers rated it above 4 stars [4.7 (42)](https://www.capterra.com/p/157466/Rezku-POS/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [Restroworks](https://www.capterra.com/p/142877/Restroworks/) [4.9 (676)](https://www.capterra.com/p/142877/Restroworks/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/142877/Restroworks/) [SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/) [4.2 (371)](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/197473/SpotOn-Restaurant/) ## FAQs about WaiterPOS Overview ### What company size and specific industries is WaiterPOS built for? WaiterPOS is designed for single-site and multi-site businesses in retail and hospitality. It fits cafes, restaurants, hotels, wineries, and entertainment venues that need point-of-sale support across one location or several locations. Features and Usability ### What are the key features of WaiterPOS? WaiterPOS offers point of sale (POS), order management, table management, and reservations management for restaurant operations. It also includes separate checks, split checks, and tips management for billing, plus inventory management, employee management, gift card management, loyalty program, mobile access, and reporting/analytics. Getting Started and Support ### What training and onboarding options does WaiterPOS offer? WaiterPOS provides in person training, live online sessions, and documentation to help teams get started. In person training supports direct guidance, live online sessions allow remote instruction, and documentation offers written reference material for setup, feature review, and ongoing consultation as needed. Getting Started and Support ### What customer support options does WaiterPOS offer? WaiterPOS provides Email/Help Desk, Phone Support, and 24/7 Live Rep assistance. No reviewer feedback is available to describe response times, helpfulness, or common support issues, so the support experience cannot be evaluated from user comments. ## Features AI summary Based on 1,457 Restaurant Management reviews Not all Restaurant Management products cover every must-have feature. Here is what Capterra reviewers flag as essential when choosing a solution: - **Order Entry** (**53%** of reviewers rated this feature as critical) - **Online Ordering** (**46%**) - **Order Management** (**45%**) WaiterPOS includes **Order Management**, which helps restaurants track and coordinate orders during service. However, it does not offer **Order Entry** or **Online Ordering**. Instead, it provides other important capabilities that reviewers also value, including **Kitchen/Menu Management** (**45%**) and **Reporting/Analytics** (**40%**). These features help businesses organize menus and kitchen workflows while tracking performance data, allowing teams to improve daily operations and make better service decisions. Employee Management Track employee schedules, availability, and performance across projects and tasks Gift Card Management Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Inventory Management Track and manage inventory levels to maintain proper supply Kitchen/Menu Management Allows users to view inventory and build a menu that's appropriate Loyalty Program Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Mobile Access Access software remotely via mobile devices WaiterPOS 14 features ### All Features - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - Inventory Management: Track and manage inventory levels to maintain proper supply - Kitchen/Menu Management: Allows users to view inventory and build a menu that's appropriate - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Mobile Access: Access software remotely via mobile devices - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Separate Checks: Generate separate bills for various meals and combos within a complete order - Split Checks: Distribute a bill into multiple payers according to the proportion suggested by the payers - Table Management: Assign waitstaff and coordinate the table services - Tips Management: Capture and record the tips received by servers and manage their distribution between all types of workers in a restaurant --- Get Advice We can help you find the software with the features you need. Features 4.0 (1) 4.0 Based on 1 reviews ## Pricing Value for money 4.0 (1) ### Starting price Free trial not available Value for money 4.0 (1) 4.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent IM Iain M. General Manager Hospitality ### "Best We Found!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 1, 2019 We found a few systems at the same high quality but the friendly support and helpful team at Triniteq made the choice easy. We found Triniteq's Point of Sale system to be very adaptable to our unique needs. We found their POS system to be quick and responsive, customisable and easy for my staff to pick up. The Before and After sales support is incredible and found the team at Triniteq to be able to understand what we were asking from them and answering in terms we could understand. Pros System Speed, Ease of Use, Friendly and Helpful Support Team Cons Switching between bar/drinks and bistro/restaurant modes on the same POS becomes troublesome and may require restructuring the way you serve customers to compliment the POS system or finding a way to make the different modes can work for you depending on your unique needs. But like all POS systems you will have to find a balance between ease of use and diverse functionality. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.