# Page 2 | GoodSync Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is GoodSync the right File Sync solution for you? Explore 98 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/10010689/GoodSync/reviews --- GoodSync 4.4 (98) [View alternatives](https://www.capterra.com/p/10010689/GoodSync/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of GoodSync ## Showing most helpful reviews Showing 26-50 of 98 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use HK Hermann K. CEO Online Media Used the software for: Less than 6 months ### "Katastrophe, Löschen statt Synchronisieren" December 29, 2025 1.0 Pros Benutzeroberfläche ok. Cons Katastrophe!!! Statt Synchronisation wurde 15 GB (GigaByte!!!) von der Quelle unwiederbringlich gelöscht. Wertvolle historische Dateien. Ich bin entsetzt :-(( Review Source AB Andre B. Leiter IT Systeme Wholesale Used the software for: Less than 6 months ### "Solide Synchronisationslösung mit Abstrichen" February 3, 2025 4.0 Die Erfahrung mit Goodsync war leider etwas sperrig und wenig eingängig. Der Support antwortete immer sehr zügig, konnte das Grundproblem aber leider nicht lösen. Pros Viele Synchronisationsmöglichkeiten, wir haben es uns speziell für die Synchronisation von lokalen Fileshares Richtung Sharepoint angesehen. Cons Die Oberfläche ist leider sehr unübersichtlich und wenig eingängig. Der Support reagiert jedoch schnell. Leider war es uns nicht möglich eine stabile Synchronisation zwischen lokalem Fileshare und Sharepoint einzurichten. Die Synchronisation entdeckte immer wieder Dateien die nicht verändert wurden. Review Source SS Steve S. President Public Relations and Communications Used the software for: 2+ years ### "GoodSynch -- equals piece of mind" January 13, 2022 5.0 See above. Basically I run a home based business that is heavy on word documents, correspondence, and background information and GoodSync gives me great piece of mind. I tried online backup and it was more trouble that it was worth. Pros I started Sterling Public Relations in 2002. All of my company files were first on a desktop and then on successive laptops. I'm talking all files including accounting files, news releases, feature articles, planning -- everything. If I lost files, I'm out of business or at least significantly hurt. Over the years I tried online backup. It never set up properly or quit after a time. The big boys like Drop box, simply were not right for me. I have massive amount of files and many links to web background. I finally decided to buy a portable hard drive and look for a software solution that would automatically backup my files. I found GoodSync in 2016. Now every file I save is automatically backed up a few seconds after I save it. It's really like magic. When I travel I take my external hard drive with me in my computer case. Whenever I buy a new computer, I put GoodSync on it. I also have my personal files backed up and kept sperate from my business files. My wife, who works with me, has GoodSync on her computer. All of our family photos, at least the electronic ones, are backup through GoodSync. Great product. Reliable. And worth its weight in gold. I do not worry about losing my files. And not worrying is a big stress reliever. Cons Not too much to complain about. I am not the most computer savvy person. It was a little hard for me to set up. But not anything terrible. It was more me, then the package. Review Source SL Scott L. President Management Consulting Used the software for: 1-2 years ### "GoodSync is best backup software I've ever tried" January 3, 2020 5.0 I've tried a lot of tools for backing up to an external drive, and GoodSync is by far the best one I've used. Other backup software has been prone to errors (not acceptable for a backup tool!) or lock you into a backup format that only permits a full-blown restore of the whole disk. A full-blown restore might be okay if you created the backup yesterday and your original disk completely crashes today, but that's not how I intend to use it. I want to be able to retrieve just the files I want, without risking overwriting newer versions of the files on my original disk. Pros GoodSync does a great job for me of backing up to an external hard drive. The first backup of a large set of data (100GB or more) takes a while, but that is mostly about the transfer speed of your USB 3.0 port and computer. GoodSync reports progress accurately by showing percent complete, transfer speed in MB/second, and shows the list of files being transferred. Future backups to the same external drive go very quickly, because GoodSync first compares the original disk to the backup and only transfers the files that have changed. The user interface is straightforward. You set up each job as either a backup (one way transfer from original disk to a backup disk) or a sync (two way transfer, so that both disks have only the most up to date files.) The backup drive is searchable with Windows Explorer file and folder system, so you can retrieve only the files you need when you need them. Cons GoodSync gets a new version update frequently (weekly? monthly? I'm not sure) without making any noticeable changes. The software prompts me to update the version almost every time I use it, which is slightly annoying because updating to the new version takes a few minutes before I can actually run the backup. I recommend that GoodSync should either make it more obvious why the update should be worthwhile (security enhancement, debug, user interface enhancement, etc.) so users are more incentivized to perform the update, or otherwise hold off for a few months at a time between releasing updates that provide no apparent improvement. Review Source SG Sean G. Personal use Real Estate Used the software for: 2+ years ### "Bait and switch" January 13, 2023 3.0 Not great. I purchased a perpetual license. They stopped supporting it, took the older version off their website and want me to purchase a new "perpetual license" for $300. I'm pretty sure they don't understand the concept of "perpetual license". Pros It does the job it advertises, but support isn't great. This company clearly doesn't understand what a "perpetual license" is. Cons My conversation with support. Me: I have a license for GoodSync2Go V9, but can't find the download file on your website. Can you please direct me on where to find it?Support: Hello, Thank you for being a loyal customer and for contacting GoodSync Support. GoodSync v9 is discontinued long time ago and not supported anymore. GoodSync v9 is no longer available for download. GoodSync is no longer offering perpetual licenses. We have moved to an annual subscription-based model. Me: Does the basic GoodSync subscription include GoodSync2Go? That's the part that I really need. Your site said the 2Go version was over $200!Support: Thank you for your message. No, GoodSync2Go v12 requires a separate Goodsync2Go v11 license - perpetual license that costs $299.00, non-refundable, no discounts.Me: Then why doesn't my previous GoodSync2Go license carry over? I was an early adopter, now you discontinued my version and are charging $299 for what I already purchasedSupport: GoodSync v9 is discontinued long time ago and not supported anymore. GoodSync v9 is no longer available for download.Me: I understand that, but why would I pay you $299 for software just so you can discontinue v11 some time in the future, and we have to have this discussion again. Anyone who purchased a perpetual license in the past, should still have a license now. It wouldn't be very smart for me to buy it not knowing if you'll honor support and updates in the future Review Source Sherry F. Project Analyst E-Learning Used the software for: 2+ years ### "A MUST for everyone backups made EASY!" September 14, 2018 5.0 My life is better with this software. I have never had a bad experience. I am constantly recommending it. I believe everyone should own it. If your hard drive crashes, you are screwed... unless you back up regularly. Good Sync only updates the most recent file. There is no need to resave a file that has not changed, so the process is very fast. Pros This software is simply amazing! The user interface is easy to understand, no instructions needed. Simply browse to select folders. Sync in either direction, exclude specific files or file types. Very easy to customize how to handle. Create multiple tabs allowing more specific customization of your back-up. I do mine daily - onto a flash drive, and I have 4 tabs... one of which pulls files from another computer in my network at home. The cost is minimal, but the benefit is worth it's weight in gold. Cons Nothing.... I have used it for 15 years now... only wish I discovered it before then! Review Source VR Verified Reviewer IT System Engineer Used the software for: 2+ years ### "Easy to use product that gets the job done" March 5, 2018 5.0 saved us alot of time and actually worked better than expected for the doctor. Pros Using this product with the built in scheduler and it works very well now for several years. Implementation was simple as it does compare new to already existing files that you already have in the directories. I setup a simple task for the radiologist here and he was very happy with the way it synced up the data for him in both realtime and on a schedule. Overall I would recommend this product to anyone. Shows you a list of what was copied too that is quite nice. Cons Some of the tasks can be kind of complicated to setup. You have to think about the file extensions and how you want to setup the transfer and where it will reside. Takes some trial work to get things going sometimes that what I am saying. Review Source VR Verified Reviewer Chief Executive Officer Retail Used the software for: 1-2 years ### "The best synchronisation software available." January 17, 2018 4.0 Reliable backup to cloud and synchronisation between sites and to laptops. Pros Reliable synchronisation allowing good automation options, filtering and an excellent choice of target clouds. Cons Inability to synchronise the same set of data simultaneously means that complex setups have lots of failures until a job "gets its slot". In particular backup jobs should be bale to run without locking everything. Review Source Response from Siber Systems January 22, 2018 Hi there - thank you for taking the time to provide a review. Locking GoodSync job root files/folders is imposed so the folders / files we are syncing / backing up are not altered during the process. If any changes happen during this lock, they will be picked up when the next sync / backup job runs. Removing this lock is not recommended, but it can be done. Under Left / Right side of GoodSync job Options, check the box "No GS\_Data folder here". Again, please note, that we do not recommend removing this lock. VR Verified Reviewer Responsabile IT Consumer Services Used the software for: 1-2 years ### "Ottimo ma con dei problemi" March 24, 2023 3.0 E' stato preso questo prodotto per il Nas WD essendo programma compatibile.Dopo la configurazione non intuitiva, il programma sincronizza i dati di diversi pc e salva tutto sul NAS ma, se nasce dei conflitti, non esiste un report o un assistenza che ti possa aiutare a risolvere il problema Pros Dopo essere riusciti a configurare il prodotto sono ottime le funzioni di pianificazione e gestione dei file. Occupa poca banda e non crea errori nemmeno per outlook Cons La licenza privata permette massimo 4 sincronizzazioni contemporaneamente. Il problema principale è che il software non segnala quali sono le 4 sincronizzazioni e quindi rimane bloccato in errore.L'assistenza non riesce ad aiutarti. Rispondono con frasi già scritte anche dopo molti solleciti Review Source DB Daniel B. Dir of Ops - datacenters Information Technology and Services Used the software for: 2+ years ### "Solved our problem - reliably" June 21, 2019 5.0 We had a unique situation where remote locations in central/south america all needed to sync files securely into our repository for reporting purposes. Given that none of the entities involved would allow inbound connections, and that the data was 'sensitive' in nature, we needed a solution that would be reliable, automated, secure, etc. and that would 'phone home' on a regular schedule. Problem solved. Pros Reliable - it is able to xfer files over the worst connections, and do so reliably and accurately. Never had any problems with corruption. Flexible - we can configure just about any parameter needed to setup a bi-directional sync, or just a backup. Easy - being able to select which files and folders, browse local and remote directories, etc. is all intuitive. Cons Rarely - but on 0ccasion, we would get a sync conflict that causes the process to stop. It would be nice if it had the ability to realize it was hung (hadn't progressed in 24 hours or whatever) and restart. But this has been less that half-dozen times in 3 years across 25 remote locations. Review Source VR Verified Reviewer Administration, Finance and Control Plant Manager Pharmaceuticals Used the software for: 2+ years ### "Perfect tool to selectively backup and sync data" June 11, 2020 5.0 GoodSync is one of the most complete solutions for selective backups and folder sync across local networks. It provide a classic 2 sides interface (sources > destinations) and a bunch of parameters and checks to perform file validation during reading-writing processes. Recommended as an alternative to cloud sync services within LAN. Pros Fine tuned tool for selective backups and folder sync Several triggers can be set up Impressively detailed time scheduling for periodic activities Supports syncs and backups across network devices Cons Not for non experienced users GUI is improvable Maybe a wizard could help to make it more user-friendly Review Source VR Verified Reviewer Community Manager (remote) Used the software for: 1-2 years ### "Instead of saving data on 2-3 places, I can sync different clouds, save spaces." April 8, 2018 5.0 The software is great, but once I format my computer and reinstall it, it again asks for license and I've to contact customer support, but I am hopeful this will be resolved soon, and you'll link the license to my IP. It saves a lot of time for me. I love the easy to delete function that features with this software. Pros Everything that I need about my backup data. I desperately needed to sync it to cloud and back to my PC without any other software installation. GoodSync does it. I never delete the files here, just to be sure that I don't need them anymore. I can customize sync options to different hard drives and that's the part I love most. Cons It took me too long to set up as it is pretty slow in getting installed. Free utilities are also present, but with same features, and automatic exception handling can really cause problem sometimes. One of my files was deleted not to be found again :-( Review Source Response from Siber Systems April 10, 2018 We're very sorry to hear about your file. Regarding both the lost file and the setup time, please feel free to contact our support team if you haven't already. A representative is always more than happy to assist. Thank you! https://www.goodsync.com/php/gsss/main?lang=en DC Donald C. Technology Arcitect (Retired) Information Technology and Services Used the software for: Less than 6 months ### "GoodSync - Does Not Sync Extended Attributes and Tech Support Is Rude and Uninformed" February 21, 2019 3.0 GoodSync has a slick website that promises a critical feature that they can't deliver and thier tech support is rude, unhelpful and technically out-of-date. Applications from other companies support syncing Mac extended attributes over SMB to a NAS albeit with a worse UI and poor documentation. I really wanted to like this product and even offered a suggestion for a workaround but they weren't interested. Here is one response a GoodSynch tech to a carefully crafted question from me that contained relevant log entries and observations. All of his responses were similar, no matter what information I provided. Tech: yes, you NAS does not support any such thing. you need to backup on Mac to actual disk formatted by Mac. NAS is not a Mac at all. Pros GoodSync has a good UI that is intuitive and the manual is excellent. Simple file syncronization tasks are easy to setup and can be easily autimated if needed. Cons The GoodSync website clearly states that Mac extended attributes are preserved during file syncronization. This is absolutely not true if you want to sync to or from network attached storage devices (NAS). I engageded thier tech support team and provided them with detailed information concerning the problem and was answered by someone using incomplete sentences saying that I couldn't sync from a NAS using SMB because MAC extended attributes were not supported by SMB which hasn't been true for several years. I politely pressed the point and tried to get the request escalated but the tech just blew it off. I reported this unbeleivably rude and poorly informed tech to the company and received a refund and a statement that they have problems getting SMB to work. Review Source Response from Siber Systems February 25, 2019 Hi Donald - we're very sorry to hear you had such a poor experience, and we want to assure you that we take technical issues, as well as specific requests very seriously. If you can please reply with your email address or ticket number, we will ensure it is properly escalated and addressed. Thank you. VR Verified Reviewer IT Application Developer Hospitality Used the software for: 1-2 years ### "The only tool that is required for Sync and Backup" June 23, 2018 5.0 When we have too much data it is really easy to forget back up or sync. We also need to keep track manually of the changed files and update. In some cased it can be easily overlooked. Having a software like GoodSync, we don't really have do any manual tracking. It takes care of comparing and we just have to choose what actions needs to be taken. Saves a lot of time and make the whole process easy. Pros \-Both Backup and Sync can be done. No need to have different tools for different jobs. -Synchronizing tool is very powerful and accurate -There is built support to sync with many cloud storage accounts (google drive, onedrive, box etc) -Portable version of the software is handy as it can be used in many computers. (the price is slight higher) -Ability to save sync or back jobs is very convenient and being able to group is quite nice. -I have 9 hard disks and i back up and sync between all of them using GoodSync. It is really fast and makes the easily done. Cons \-User Interface for synchronization can be improved. It took some time to realize how exactly it works so first time users can find it a bit difficult. The way the data represented (conflicts, copy left to right and vice versa) and also the action that needs to be taken presented in a better way. This is not really a bad thing as once understood or after using it for a while it be very easy to use. People who have used tools compare and merging tools will not have any issue. Review Source VR Verified Reviewer Network Engineer Information Technology and Services Used the software for: 2+ years ### "GoodSync is a great way to implement a 3-2-1 backup solution." October 9, 2018 5.0 GoodSync is a great file backup management application that makes it easy to backup my files. Pros GoodSync allows me to backup by computers to my NAS and to my Cloud Storage provider Backblaze without hassle. I can easily set it up for unattended backup and have email alerts sent in case of a problem. Also it works on Linux! Cons I don't have any issues with the software, but the settings could be a bit more descriptive to ensure I know what they do. Review Source VR Verified Reviewer IT Consultant Information Technology and Services Used the software for: 2+ years ### "Goodsync is a great tool for syncing servers and the cloud" April 5, 2019 5.0 Syncing a PC folder to a server folder, syncing a server folder to a different server folder, syncing from a PC or server folder to cloud storage (using the local display of cloud contents) available when using cloud storage platforms like Dropbox, OneDrive or Sharepoint. Pros Easy to configure software; extremely reliable. With the personal edition, as long as your PC can see the source and the target, you can sync between both sides. I lover the auto scheduling of the sync. Warning messages are also helpful. Finally running as a background service allows a PC to act as the broker to sync between servers, PC's and cloud storage (like Dropbox) and PC to PC. Cons Really nothing. The software works as advertised and is reasonably priced for performing a very specific type of task - syncing (one-way or bi-directional) between a source and a target file folder. Review Source VR Verified Reviewer IT Operations | System Administrator | Digital Graphics Director Internet Used the software for: 2+ years ### "After extensively trying GoodSync and other similar syncing software, I have found the app to marry." November 1, 2017 5.0 My stuff is in perfect sync and so are my backup drives! Pros I like its ease of use. Menu design, the option control is probably my favorite because I am very technical so I need the control over everything and all know what it's talking about. Cons I can't say there's anything that I don't like. It syncs FTP, Cloud, physical drives, I mean everything with speed an precision. I suppose it can have a more simplified user interface? Review Source CG Chester G. President Printing Used the software for: 1-2 years ### "Comments from PVP" June 17, 2019 4.0 It has been reasonable, one time when we had problems it was quite frustrating as it seemed almost impossible to just be able to call and get hands on help, but I think I finally was able to talk to a person. I understand your system, but sometimes when your problem is complex, it needs to be talked through but I eventually was able to do that. Pros It is reasonably priced and generally works well behind the scenes. Cons We have had a few issues where we would lose the licensing, and have to get it authorized again, it updates quite often which isn't really a big deal, but unless there are real improvements, would actually prefer it to be updated less. We were using Cubby, which works more as a central on the cloud system, that keeps all users updated, whereas this one works peer to peer, which doesn't seem to be quite as good. However, we have made it work. Review Source RS Robert S. Fotograf Photography Used the software for: 2+ years ### "Support verarscht mich" September 15, 2020 2.0 Goodsync ist keine Firma die ich empfehlen würde - fliegt raus Pros keine mehrkeine mehrkeine mehrkeine mehr Cons Zuerst geben sie für die vorigen Verionen (zb 9, wenn 10 aktuell ist) keine Support (bezahlzte Version). DAs Lizenzssytem hat die Usability auf null gesetzt. Das neue Layout hat zus dazu beigetragen die Anwendung nicht mehr zu nutzen. Review Source VR Verified Reviewer Personal Use Accounting Used the software for: 2+ years ### "Waste of Money - Terrible Customer Service" November 12, 2019 1.0 Useless tech support and a flaky app that stops working when you upgrade your hardware. Tech support cannot resolve the issue. Pros GoodSync is easy to use and it did the job. Cons I upgraded my SSD on my computer and this was the only application to stop functioning upon completing the task. It just wouldn't run. Tech support kept telling me to try again but it never resolved the problem. I asked for a supervisor to contact me by phone so we could step thru the process of what was happening but they wouldn't do do that. I can no longer run the program I paid for. Reason for choosing GoodSync 1st product I came across howver, now that it doesn't run I found FREE FILE SYNC and it runs almost identical to GoodSync and it's free and just as fast. Review Source VR Verified Reviewer Board Member Used the software for: 2+ years ### "Always a solid product!" October 31, 2017 5.0 Simple - it does the job, both to sync and copy. Pros Easy to set up with an intuitive interface. Can either backup files to another volume or synchronize files between two volumes. Cons The enterprise version seemed quite expensive as compared to the standard version, especially since I'm simply copying files from one server to a second. Review Source VR Verified Reviewer Chief Information Officer Architecture & Planning Used the software for: 2+ years ### "Works as advertised" October 31, 2017 4.0 Pros Speed, configurability, Cloud Connections, visibility into what it's processing, works in the background, easy to setup Cons The inability to start and stop jobs based on a time schedule. Inability to have multiple clients syncing from the same drive/folder without having to re-analyse every time. Review Source Sunil M. co-owner Used the software for: 2+ years ### "Great software. Some quirks. " January 16, 2018 5.0 Pros Overall, this is an excellent utility that is quite versatile! The interface is fairly intuitive, and the options and features list cover pretty much any normal file sync scenario you would run into. It's nice to have some of the community support to help answer questions and muddle through a specific set up you'd like to see, but for the most part, it's pretty easy to figure out. Cons From time to time it would crash randomly. No real indication as to what exactly would cause it, and tough to pin down a repeatable error. Also, there are free utilities that have almost exactly the same features and are a bit lighter on resources. Review Source MA Malik A. None Used the software for: 6-12 months ### "It can compare two directories and automatically copy new files, and keep the folders in sync." March 12, 2018 5.0 GoodSync 10 is a reliable application that can help you back up your important data automatically and on regular basis without much effort. Support for batch processing ensures that this application can handle multiple sync jobs together. Pros The UI of the application is simple and clean, and one can easily get used to it with little time and effort. The application offers to create two different types of backup jobs to suit the needs of the users. Backup job only modifies files in the output directory, and includes hidden and system files by default. Synchronization job changes the files on both sides, so any changes made to any of the folders is synced to the other one. This option excludes system files by default. You can sync files and folders from remote computers using FTP or SFTP. You can also sync folders and files located on GoodSync Connect, Windows Shares, WebDAV, Amazon S3, Google Drive, Windows Azure, Amazon Cloud Drive, SkyDrive or WinMobile ,OneDrive Office 365 and Box.com, BackBlaze B2. The application makes use of end-to-end AES with 256-bit key encryption to ensure safer backups. Using P2P method for backup increases backup speeds by many times making even bigger backups very quick. Cons P2P method for backup should increase the speeds significantly, however, this isn't the case here. It is actually slower than many other similar applications. Review Source Response from Siber Systems March 13, 2018 Hi Malik - Thank you for taking the time to provide feedback. If you can please submit evidence of P2P definitely investigate ASAP. http://bit.ly/1L9QELn VR Verified Reviewer Dir of Operations - Datacenters (virtual/physical) Hospital & Health Care Used the software for: 2+ years ### "Very Reliable - even in poor connectivity/remote environments" November 30, 2018 5.0 Pros Reliable! It is easy to set-up and once in place it consistently does what we need, regardless of size or connection speed. Cons I would like to be add some additional features in future releases. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.