# Avero Slingshot Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Avero Slingshot the right Restaurant Management solution for you? Explore 9 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/10010714/Slingshot/reviews

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Avero Slingshot

3.6 (9)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Avero Slingshot

Ease of use

4.2

Customer Service

3.1

## Showing most helpful reviews

Showing 1-9 of 9 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Mary Grace S.  
Sr. Strategist  
Marketing and Advertising  
Used the software for: 2+ years

### "Extremely Effective Tool"

November 23, 2021

4.0

Overall, my exposure and experience with Avero was overwhelmingly positive. I received the information I was looking for and always felt like the data was complete.

Pros

The best parts about this tool was its breadth. It had every piece of info I looked for each time I went to dive in to find a check, reservation, or other data point.

Cons

I guess the Con I can think of is the integration with some other software we used. It was not always completely cohesive with NCR (loyalty program).

Review Source

Bradley L.  
Manager  
Hospitality  
Used the software for: 2+ years

### "Essential Application but many Loading issues "

October 12, 2017

4.0

I can see how many of an item I sold in any time frame I desire.

Pros

This product offers a comprehensive review of sales, items, contests reports! The ease of use is wonderful.

Cons

Often searches end in an error screen or take a long time to load. Running contest reports off of discounts is impossible.

Review Source

tJ

trina J.  
president  
Restaurants  
Used the software for: 2+ years

### "Horrible customer service"

May 16, 2017

3.0

used the logbook daily. was easy to use.

Pros

software is complicated but functional. We had very few glitches but when we did it was horrible service getting it fixed. Very expensive for the one module we had

Cons

Customer service is the absolute worst I have ever dealt with. They could not resolve the issue then decided we had been deactivated for nonpayment, of which we never received a renewal invoice. PLUS.. we were on auto-pay!!

Review Source

MA

Michelle A.  
General Manager  
  
Used the software for: 2+ years

### "We use AVERO to track sales for our restaurant"

January 19, 2018

4.0

Pros

I love that I can log in from anywhere and access the information I need. Also that there is always someone available to talk to if I'm having any issues.

Cons

There are certain features I would love. For example being able to look up a check with multiple items on it - if I am looking for someone who ordered tuna poke tacos along with soup dumplings, for example. Also we should be able to search for checks by the last four digits of the cc.

Review Source

EH

Emily H.  
General manager  
Restaurants  
Used the software for: 6-12 months

### "Good and user friendly "

May 6, 2020

5.0

I mainly used this for creating sales goals and end of day reporting. Easy breezy.

Pros

Easy to navigate, pulling sales and reports is pretty straight forward, and end of day reporting is easily customizable.

Cons

I don’t have anything to complain about with this program.

Review Source

KM

Kelly M.  
Owner, business administrator  
  
Used the software for: 6-12 months

### "Ease to use but constrained by their parameters"

January 9, 2018

2.0

Pros

1\. logbook distribution is easy, mobile access to logbook makes it easy for all managers to contribute to the logbook daily 2. Intuitive screens are easy to navigate 3. Implementation was fast

Cons

1\. unusable revenue data because requires restaurants to modify their POS systems to fit their analytics structure - no ability to customize or match data appropriately during 2. weather in logbook is generalized to the beginning of the day - not very helpful - needs to be by shift i.e. breakfast- lunch - dinner 3. helpline is only available during standard biz hours - 8-5 M-F

Review Source

RL

Raul L.  
Executive chef  
Food & Beverages  
Used the software for: 6-12 months

### "Its a pretty easy software to use. Easy access to tools need it to complete any job, fast software.."

February 15, 2018

3.0

My daily dues were well done due to the software. My employees also love it and we send goals to get better at this great software. We just wished its updated soon for a better software.

Pros

It's an easy one to accomplish daily dues. The tools available are fast and get the answers done and well.

Cons

Sometimes it takes longer to log in. When questions are asked or email it takes forever to get back at us.

Review Source

MN

Mike N.  
  
  
Used the software for:

### "Great Product, Horrible Support"

September 23, 2016

2.0

Our company has 7 locations and has been working with Avero for several years now. The product is very good, however it goes down all the time. When the product goes down and stops reporting, Avero's "support" team instantly blames it on the POS retailer. Then the POS retailer confirms that everything from the POS side is in fact good to go and Avero then drags their feet resolving the issue. It can take weeks to months to get issues fixed with Avero, and in the mean time you will be missing things like your labor summary for an entire location. To make it worse, Avero doesn't stand behind their product. If it doesn't work for a period of time, they do not credit the down time against the billing. This is completely unethical and is a huge reason we would never recommend Avero to anyone. To Avero: you guys have a great product but your customer support is not acceptable in anyway!

Review Source

MM

Miguel M.  
Assistant GM  
Hospitality  
Used the software for: 6-12 months

### "Great analytics software. It takes raw data and easily puts it in a way that is easily interpreted"

June 27, 2017

5.0

the greatest benefits is the ability to convert raw data into wonderful graphs that allow you to understand your business.

Pros

The best thing that I like about this software is the graph generator. It produces easy to read graphs with the data selected.

Cons

I feel it could be cleaned up a bit more for ease of use. Although it was recently updated, I still feel there's room for improvement on that aspect.

Review Source

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