--- title: "MaintStar Enterprise Asset Management Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about MaintStar Enterprise Asset Management Software - reviews, pricing plans, popular comparisons to other Municipal products and more." source_url: "https://www.capterra.com/p/10010727/MaintStar-Facilities/" page_type: "product" language: "en" --- # MaintStar Enterprise Asset Management Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) MaintStar Enterprise Asset Management ## What is MaintStar Enterprise Asset Management? Asset & Maintenance Management Software for Local, State & Federal Government MaintStar provides Asset Mgmt. software for government agencies and is mobile friendly. Our-cloud based, GIS centric software is "Easy-to-Use", agile and helps build better communities more cost-efficiently through data-driven mgmt. Work planning/budgeting, Capital budgets projection, Customizable Reporting Citizen Engagement Because our software is "Easy-To Use", your field personnel will actually want to use it! ## What is MaintStar Enterprise Asset Management used for? [Fleet Maintenance](https://www.capterra.com/fleet-maintenance-software/)[Government](https://www.capterra.com/government-software/)[Fixed Asset Management](https://www.capterra.com/fixed-asset-management-software/) Top alternative Featured Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for MaintStar Enterprise Asset Management?[Manage this product listing](https://www.g2.com/products/coghms-cognosys-hospital-management-system/claim_requests/new?auto=true) ## MaintStar Enterprise Asset Management Overview Updated September 2026 AI summary MaintStar Enterprise Asset Management supports businesses of all sizes in managing assets, maintenance tasks, and facility operations through cloud-based and on-premise deployment options. The platform offers asset tracking, work order management, preventive maintenance, and technician coordination, with features such as mobile access, compliance management, budgeting, and integrations, making it suitable for organizations seeking structured maintenance and asset workflows. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### MaintStar Enterprise Asset Management 4.8 (4) VS. [4.9 (118)](https://www.capterra.com/p/90092/eWorkOrders-CMMS/reviews/) Starting Price Contact vendor Starting Price $45 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (4) Ease Of Use 4.9 (1,325) Value For Money 4.8 (4) Value For Money 4.9 (1,085) Customer Service 5.0 (4) Customer Service 5.0 (1,111) ## MaintStar Enterprise Asset Management alternatives [4.8 (1,068)](https://www.capterra.com/p/179296/GetMaintainx/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [UpKeep](https://www.capterra.com/p/145635/UpKeep/) [4.6 (1,331)](https://www.capterra.com/p/145635/UpKeep/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/145635/UpKeep/) [FSI CMMS](https://www.capterra.com/p/167196/Custom-Maintenance-Software-CMS/) [4.6 (34)](https://www.capterra.com/p/167196/Custom-Maintenance-Software-CMS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/167196/Custom-Maintenance-Software-CMS/) [Asset Infinity](https://www.capterra.com/p/151567/Asset-Infinity/) [4.7 (38)](https://www.capterra.com/p/151567/Asset-Infinity/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/151567/Asset-Infinity/) ## FAQs about MaintStar Enterprise Asset Management Overview ### What company size and specific industries is MaintStar Enterprise Asset Management built for? MaintStar Enterprise Asset Management is designed for public sector organizations, including municipalities, cities, counties, states, and federal government agencies. It is suited to government teams in Public Works and Community Development that need mobile-friendly, GIS-centric software with customized reporting. Features and Usability ### What are the key features of MaintStar Enterprise Asset Management? MaintStar Enterprise Asset Management offers asset tracking, asset lifecycle management, and fixed asset management, along with maintenance scheduling and work order management. It also includes preventive and predictive maintenance, inspection management, inventory control, barcode/RFID support, real-time reporting, compliance management, and accounting integration. Getting Started and Support ### What training and onboarding options does MaintStar Enterprise Asset Management offer? MaintStar Enterprise Asset Management provides in-person training and live online sessions to help teams get started. In-person training supports face-to-face instruction, while live online sessions allow guided setup and learning through remote meetings. Getting Started and Support ### What customer support options does MaintStar Enterprise Asset Management offer? MaintStar Enterprise Asset Management provides email/help desk, phone support, and chat. User feedback on support quality is not available in the catalog data, so no claims can be made about response times, helpfulness, or common frustrations. The listed channels indicate direct access to support for questions and troubleshooting. ## Features AI summary Based on 5,476 Municipal reviews Capterra data shows that buyers of maintenance management software rank the following features as their top priorities: - **Work Order Management** (**46%** of reviewers rated this feature as critical) - **Preventive Maintenance** (**48%**) - **Service History** (**35%**) MaintStar Enterprise Asset Management supports all three features that reviewers rate most highly: **Work Order Management**, **Preventive Maintenance**, and **Service History**. Together, these capabilities help businesses schedule and complete maintenance tasks, reduce unplanned equipment downtime, and keep accurate records of past service activity, allowing teams to manage assets more efficiently and make better maintenance decisions. Accounting Integration Integrate with a third-party accounting system Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Appointment Management Manage various aspects of appointments including booking, rescheduling, canceling Asset Accounting Manage adding fixed assets to proposed budgets Asset Lifecycle Management Manage assets throughout their lifecycle to optimize profit MaintStar Enterprise Asset Management 67 features ### All Features - Accounting Integration: Integrate with a third-party accounting system - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Asset Accounting: Manage adding fixed assets to proposed budgets - Asset Lifecycle Management: Manage assets throughout their lifecycle to optimize profit - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Budgeting/Forecasting: Create budgets based on historical data and future projections - Calibration Management: Schedule the calibration of instrumentation and maintenance requirements - Commercial Properties: Designed to serve commercial properties - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Contract/License Management: Track, store, and access client contracts or licenses - Contracts: Ability to review supplier contracts and identify critical requirements or potential risks. - Costs: Analyze overall costs for vehicle maintenance, fuel consumption and mileage - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Depreciation Management: Track and manage the decline in value of assets and plan for improvements - Dispatch Management: Manage sending personnel and resources to a site as needed - Disposal Management: Plan when and how to dispose of outdated or decommissioned assets - Document Management: Store, manage, and track all electronic documents in a centralized location - Equipment Maintenance: Manage procedures that ensure organizational equipment remains in working condition - Equipment Management: Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed - Equipment Tracking: Track the location of specific equipment at all times - ERP: Integrates with ERP systems to reconcile financial data across various modules and departments - Fixed Asset Management: Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history - For Schools: Designed to be used by kindergarten, primary, middle, and senior secondary schools. - History: Tracks all transactions, from issuing invoices to payment reminders to receiving payment - HR Management: Automates core HR functions such as talent management, employee evaluation and learning management - Inspection: Provide standard templates to conduct inspections and document findings - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - Inspections: Define and implement workflows for inspections, including rules for escalations and notifications. - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Job Costing: Calculate total itemized costs, including initial costs and any changes - Job Management: Manage and track all job information and associated tasks - Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects - Key & Lock Management: Establish procedures for monitoring locations of keys - Land Asset Management: Manage the development, use, value, and ownership of land and its resources - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Maintenance Planning: Schedule and assign maintenance work orders to engineers or technicians from within the system. Work orders can be prioritized according to a series of predetermined factors in order to streamline operations. - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Mobile Access: Access software remotely via mobile devices - Performance: Identify the most performant content and the types of content that can be improved or eliminated. - Planning: Leverages data from budgeting and forecasting processes to help corporations understand their reality and make decisions accordingly. - Predictive Maintenance: Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms - Preventive Maintenance: Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Relationships: Define relationships between various types of assets. - Reliability: Runs tests automatically and reliably according to the parameters and frequency defined. - Routing: Plan daily routes to optimize employee scheduling and provide directions - Scheduling: Plan availability and assign specific time slots for tasks and resources - Service History: Track work performed and resources used for past customers, sites, or assets - Service Request Management: Assign, track and manage customers' service requests such as service enquiry, feedback/complaints and more - Task Scheduling: Track and manage the scheduling of tasks - Technician Management: Oversee technicians and track their assigned work orders - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Tracking: Track shipments from warehouse to the destination, including drop shipments and multilocation shipping. - Types: Manage multiple kinds of product metadata such as descriptive, administrative, and rights management - Use: Monitor asset use across multiple locations and keep history. - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Warranty Tracking: Track the duration and expiration of warranty as well as any obligations under that warranty - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders --- Get Advice We can help you find the software with the features you need. Features 4.3 (4) 4.3 Based on 4 reviews ## Pricing Value for money 4.8 (4) ### Starting price Free trial available Value for money 4.8 (4) 4.8 Based on 4 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (4) 5.0 Based on 4 reviews ## User reviews Overall rating 4.8 Based on 4 reviews Filter by rating 5(3) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent TS Tony S. IT Manager Government Administration ### "IT Perspectives" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 15, 2020 Mostly we are trying manage our maintenance activities. Accessibility is the most critical part and this new version will provide our staff with greatly enhanced usability. We are excited for the new version. Pros What I like most so far is Maintstar's commitment to helping us migrate from an existing version to the new version. Most importantly, the new version is cloud based which will provide us with great reliability and availability. Cons As we are still in the implementation phase there is not much I can add right now. Reasons for choosing MaintStar Enterprise Asset Management Mostly because we already have a solid relationship with our existing product and wanted to continue that relationship. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. KL Kurt L. Business Administrator Utilities ### "MaintStar CMMS" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 11, 2020 MaintStar has the unique feature to be able to manage assets at the "asset level" individually or groups (preventative maintenance, repairs, replacements, abandonments) and manage the performance of your maintenance team that are in charge of ensuring preventative maintenance is getting accomplished. Mesa Water just recently updated all of our assets for our water system and plant, developed PM schedules and SOP's, and tied it all in to the Work Planning & Budget module. Mesa Water has great employees that care about our mission to provide local, reliable, and high quality water to our ratepayers. The hard work that they accomplish and the services each department provides is clearly reflected through MaintStar! Pros Mesa Water's primary area of need was having the ability to plan work, then track and measure results. This provides us the power to actually "manage" all of our work efforts. We have implemented MaintStar district-wide with all departments reporting. This software is a critical to providing our KPI's to our Board of Directors. MaintStar also allows us to understand our workload and staff accordingly. This has is the primary reason we are the most efficient water district in Orange County, CA. Cons The lack of mobile capability. But, this is being addressed with the upcoming MaintStar15 which is a complete re-build from the ground up. We are looking forward to implementing this Fall and launching the mobile platform. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. TH Tony H. SCADA Technician Utilities ### "MaintStar CMMS Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 8, 2020 Maintstar CMMS has allowed us to know what's going on with our critical assets. We have been able to successfully monitor potential issues, maintenance cost, and future labor requirements. We have been able to integrate the software with our financial system as well as GIS. Pros The software is easy to use, can be customized, though really not necessary. Is designed to fit the type of industry. Cons All software companies strive to make improvements, however I do not have any Cons about MaintStar CMMS. Switched from [IBM Maximo Application Suite](https://www.capterra.com/p/240578/IBM-Maximo/) Maximo required a lot of customization. It was not designed for water/wastewater utilities. We purchased Maximo when it was owned by PSDI. When IBM acquired it, we were not getting the support we required. The annual support cost were very high. Alternatives considered [eWorkOrders CMMS](https://www.capterra.com/p/90092/eWorkOrders-CMMS/) [Aptean EAM](https://www.capterra.com/p/199516/TabWare/) [eMaint CMMS](https://www.capterra.com/p/100468/eMaint-CMMS/) [Q Ware CMMS](https://www.capterra.com/p/87768/Q-Ware-CMMS/) [Maintenance Connection](https://www.capterra.com/p/12444/Maintenance-Connection/) Reasons for choosing MaintStar Enterprise Asset Management We sent out a "specific" RFQ to all vendors that specified what we required, including any interfacing with in-house software. We were given demos of each. MaintStar not only provided a demo with actual data, but provided us a list of current users that we could contact for feedback. The contacts, of which several we visited were very pleased with the software and support. The other "plus" was they were nearby. However I do want to mention that it really wasn't a factor being so close. They provided the support and guidance we expected and more so. And most important..... they did not "nickel and dime" us with hidden costs. Everything that was specified in the RFQ was included. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MH Marc H. Sr. Business Analyst Government Administration ### "Excellent Business Value - Thoughtful and Easy to Use Tool - Responsive and Smart Customer Service " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 4, 2020 The MaintStar software is heavily utilized by staff on a daily basis, and since implementation years ago, it has elevated our competence, performance and productivity as a workforce. We feel smarter about the forces that affect our operations and feel equipped to make sound decision that bring great value to our effort and how we serve our citizens. It was really reassuring that we had MaintStar in place as a tool to fully document all our work activities pertaining to the 2017 Hurricane Irma storm event. The documentation effort not only captured detail on tasks such as, craftsmen dispatched, hours, dates, equipment used, contractors hired, street address locations, problem/action classifications but also warehoused photograph documentation of the damages incurred. The work orders generated for each emergency activity played an instrumental role in securing cost reimbursements from FEMA. Pros Diligent and Well-Guided Implementation Experience Ease and practical for users with little computer skills Smart workflow between screens and lots of capability to automate and streamline operating processes GIS interface enables a visual approach to asset maintenance, management and work order creation Outlook interface streamlines the flow of communication between workgroups Overall integration across the public services operating units On-Demand Reports are smartly sufficient and covers about 85% capture of information needed to diagnose and make operational decisions; Report querying capability is robust and really flexible to slice and dice data for more sophisticated analysis as well as flexible in reporting output/formats Cons The "set-up" work to automatically schedule PMs on assets and asset groups is a multi-step process that requires a lot of thoughtfulness to ensure that it works and complements the operations. The challenge here is once the operation turns the PM auto schedule on, it may overwhelm the work order service fulfillment process if proper staffing levels or capabilities aren't in place. I wish this process was overall easier and I also wish we, as an operation, were in a position to fully take advantage of this powerful capability. The silver lining to this, however, is that the software is flexible and agile to accommodate varying business models and workflow priorities. Reasons for choosing MaintStar Enterprise Asset Management Value and affordability - Ease of Use - Reporting Power - GIS and Other Interface Capabilities - Experience and Longevity in the market space - Software Propriety/Ownership - Implementation Discipline and commitment - Customer Service Promise Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.