--- title: "Syrasoft Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Syrasoft Software - reviews, pricing plans, popular comparisons to other Self Storage products and more." source_url: "https://www.capterra.com/p/10010746/Self-Storage-Management-System/" page_type: "product" language: "en" --- # Syrasoft Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Syrasoft ## What is Syrasoft? Syrasoft is an industry-leading provider of comprehensive self-storage software. Designed to make running your facility as simple as possible, our software enables you to take advantage of intuitive automation and robust reporting to ensure you never lose sight of your facility, and are achieving operational efficiencies. ## What is Syrasoft used for? [Self Storage](https://www.capterra.com/self-storage-software/) Overall rating Based on 8 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $99 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Syrasoft?[Manage this product listing](https://www.g2.com/products/syrasoft-connect-self-storage-software/claim_requests/new?auto=true) ## Syrasoft Overview Updated August 2026 AI summary Syrasoft provides software for businesses managing self storage operations, offering features such as late fee calculation, multi-location management, and security gate access control. Optional modules for accounting and lead management extend its functionality. Suitable for organizations of any size, Syrasoft can be deployed via cloud, web-based platforms, or Windows environments to fit different operational needs. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Syrasoft 3.9 (8) VS. [### EasySpace](https://www.capterra.com/p/198697/EasySpace/) [4.8 (8)](https://www.capterra.com/p/198697/EasySpace/reviews/) Starting Price $99 Per User, Per Month Starting Price $180 Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.9 (8) Ease Of Use 4.8 (8) Value For Money 3.7 (7) Value For Money 5.0 (8) Customer Service 3.3 (8) Customer Service 5.0 (8) ## Syrasoft alternatives [ClickandStor](https://www.capterra.com/p/163370/ClickandStor/) [4.2 (5)](https://www.capterra.com/p/163370/ClickandStor/#reviews) Starting price $65.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 80% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/163370/ClickandStor/) Highest Rated [NX.gen](https://www.capterra.com/p/119369/NX-gen/) [5.0 (1)](https://www.capterra.com/p/119369/NX-gen/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/119369/NX-gen/) [Task Self Storage Software](https://www.capterra.com/p/184504/Task-Self-Storage-Software/) [0.0](https://www.capterra.com/p/184504/Task-Self-Storage-Software/#reviews) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/184504/Task-Self-Storage-Software/) [RapidStor](https://www.capterra.com/p/176278/RapidStor/) [4.5 (12)](https://www.capterra.com/p/176278/RapidStor/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/176278/RapidStor/) ## FAQs about Syrasoft Overview ### What company size and specific industries is Syrasoft built for? Syrasoft is designed for self-storage facilities of all sizes across North America, from smaller operators to larger facilities. It is built specifically for the self-storage industry and suits companies that need software tailored to managing storage properties. Features and Usability ### What are the key features of Syrasoft? Syrasoft offers accounting, lead management, late fee calculation, multi-location support, and security gate access control. These features cover financial recordkeeping, customer lead handling, fee assessment for overdue accounts, operations across multiple locations, and controlled access management for secured entry points. Getting Started and Support ### What training and onboarding options does Syrasoft offer? Syrasoft provides live online sessions, webinars, and documentation to help teams get started. Live online sessions and webinars support guided training, while documentation offers written reference material for self-paced review and feature lookup. Getting Started and Support ### What customer support options does Syrasoft offer? Syrasoft provides phone support for customer assistance. No reviewer feedback about support experience is available in the catalog data, so no claims can be made about response times, helpfulness, or common frustrations. The listed support channel is limited to phone contact only. ## Features AI summary Based on 431 Self Storage reviews Capterra reviewers point to these as the features buyers value most when comparing self storage software: - **Electronic Payments** (**65%** of reviewers rated this feature as critical) - **Rental Management** (**70%**) - **Billing & Invoicing** (**60%**) Syrasoft supports **Electronic Payments** and **Rental Management**. Together, these features help self storage operators process tenant payments digitally, manage unit rentals and occupancy, and keep day-to-day operations organized, allowing teams to handle account activity and rental workflows more efficiently. Late Fee Calculation 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Allows the calculation of fees for late rent payments Security Gate Access Control 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage gate access to secure facilities/properties Accounting Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Lead Management Store information about leads or contacts and track, manage and nurture them throughout the sales process Multi-Location Manage and support multiple locations Syrasoft 5 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Late Fee Calculation: Allows the calculation of fees for late rent payments - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Multi-Location: Manage and support multiple locations - Security Gate Access Control: Manage gate access to secure facilities/properties --- Get Advice We can help you find the software with the features you need. Features 3.9 (7) 3.9 Based on 7 reviews ## Pricing Value for money 3.7 (7) Free Trial Basic $99.00 Per User,Per Month Value for money 3.7 (7) 3.7 Based on 7 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.3 (8) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.3 (8) 3.3 Based on 8 reviews ## User reviews Overall rating 3.9 Based on 8 reviews Filter by rating 5(3) 4(2) 3(2) 2(1) 1(0) Mentioned topic Sorted by most recent AN Anonymous User Mgr Transportation/Trucking/Railroad ### "A older software solution for the Self Storage industry" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 3/10 October 13, 2023 Pros They are a small local North East US Based Company Cons They are an older platform and lack the resources to build out the new modern requirements Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JS Jamie S. Regional Manager ### "Overall not satisfied with the product" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 4/10 July 9, 2018 Pros Functionality was getting improved, but behind other software companies and did not catch up quickly enough Cons Customer support program is lacking, lots of glitches due to pushing Connect to roll out quickly and before development was ready. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RD Robert D. Facility Manager Real Estate ### "Quick to learn, U.S. Based tech support, and highly use Birds-Eye map is GREAT." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 6, 2017 I learned a lot about property management software, rolling credits, and what is a business is capable of doing with the right software. Pros Great customer support for any issue I have had come up. The birds eye map is great, it gives you a ton of information at a glance such as if a tenant has insurance, if they are on set up for automatic payments, if they are past due, over locked, etc. Cons Some capabilities of the software are unusable w/o add on expansions being purchased. I wish that pre-paying was more intuitive. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MN Mara N. on site property manager ### "the support that I received from Mark Somers was wonderful. He was always ready to help." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 November 28, 2017 Pros I really liked the fact that I had a tech team at my ready. i mostly dealt with Mark Somers . But George also helped out and made me feel like I was the only call he had . taking as much time as I needed to get my questions answered . Cons the lighting where I took applications was not ideal . My office was in one of the storage units and this was what made taking the photos difficult. I could also manually input the tenant information and complete the meeting . as long I collected the info the Tech staff would walk me thru , completing the application . Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RC Roni C. Area Manager ### "Awesome product for 16+ years. Makes life on the job easier." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 May 10, 2017 Accurate reporting, ease of daily functions, worry free problem solving. Pros The upgrades and new features that have kept up with the ever growing storage industry. Knowledgeable Tech support, who are always willing to suggest and implement custom changes specific to my facility. Cons The "Icons" that lead the drop down menu choices. They could be more specific as to what they contain for the new user. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. LF Lisa F. General Manager ### "Amazing program been using it over 8 years now and never had any issues" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 10, 2017 I feel that the benefits are the satisfaction that your reports are accurate, and if a problem arises the customer service is truly top notch. Pros I like how user friendly it is to use. The reports are all there at a click of the button. Very well laid out. The customer service is the best around, never once have I had an issue with any customer service representative. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor May 10, 2017 Lisa, Thank you for your kind words! As always if you have any questions or concerns please reach out immediately! 800.817.7706 TS Tim S. Manager Retail ### "Sales Department Will Tell You The World To Buy There Software And Then It Won't Work." 3.0 Overall Rating 3.0 3.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 6, 2017 None we had to replace it in the first month Pros The storage end of the software worked ok ,but if you do anything besides storage like Merchandise sale or like us FedEx and U.P.S. Shipping Mailboxes don't even bother. Cons When working with the demo it seemed ok. We asked the saleman about Merchandise and POS system problems and he assured us the software would take care of that once installed. Once installed we started having problems right away couldn't ring things up correctly this system was not anything like the salesman promissed. Paid an expensive amount to have this system used one month had to go to Sitelink asked for some of our money back got none. Talked to everyone all the way up to the owner and no resolution was made. I would stay away from this company. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 7, 2017 We are sorry you had a poor experience six years ago. Please contact 800.817.7706 ext 1 to discuss further. RH Raylene H. ### "Flawed program and poor service" 2.0 Overall Rating 2.0 2.0 Ease of Use 4.0 4.0 Features 0.0 0.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 October 21, 2014 Pros - connectivity with gate software and automatic credit card processing, well thought out lay out Cons - very glitchy and with every "upgrade" comes a new issue. Given the heavy reliance on the program for daily operations the direct cost of the glitches has been considerable. Customer service is slow and incomplete and to date all issues have yet to be resolved. Overall impression - when it was working it was great...however for 8 months I have been dealing with one issue after another and it has caused great hardship to the business. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/10010746/Self-Storage-Management-System/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.