# Page 3 | ClickTime Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is ClickTime the right Time and Expense solution for you? Explore 207 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/10010752/ClickTime/reviews --- ClickTime 4.6 (207) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 3 - Reviews of ClickTime ## Showing most helpful reviews Showing 51-75 of 207 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KB Kelly B. IT Project Manager Information Technology and Services Used the software for: 1-2 years ### "ClickTime Insights" December 2, 2021 5.0 Project reporting is the main one for me and managing peoples input and effort against each project. Pros The ease of use on all areas, absolutely love the reporting factor and what I can show on our Management meetings for the Project billing side and P&L for the company Cons There were a couple of teething problems where we were not set up correctly during the trial and had to keep clearing the cache to update client billing/budgets on the system but other than that the set up was great and ran smoothly during the trial Reason for choosing ClickTime Cost and the features of the product were just what we required. \[SENSITIVE CONTENT\] was always readily available to assist with queries and jump on a call with us if required, always very happy and helpful and responsive :-) Review Source SM Stefanie M. Senior Associate Banking Used the software for: 2+ years ### "Clicktime Jan 2020" January 16, 2020 5.0 We have been using Clicktime for approximately 7 years. Over the years, our tracking needs have changed and Clicktime has been able to accomodate every request. Time tracking has become extremely efficient and the ability to create reports within seconds is an overall bonus. Pros The ability to customize to our specific business needs. We track many different projects, categories and accounts and Clicktime offers the flexibility needed. The custom report feature is fantastic as well. I am able to create reports for all specific requests with as much or as little data needed. Cons I would the ability to send out more reminders (daily). I'd also like an upload feature for adding accounts as opposed to entering manually. Reason for choosing ClickTime Price and ease of navigating system. Review Source Response from Clicktime.com January 21, 2020 Hi Stefanie, Thank you so very much for your review of ClickTime! We have some new options available for quicker entry into the system and I will be glad to walk you through some options to get data into your site. I will reach out so we can discuss it further. Best, Brea Phillips ClickTime | Customer Success Manager NS Nancy S. Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "Great software for timekeeping" March 5, 2020 5.0 As the CEO, I appreciate the ability to run reports and check in on results, employee by employee. Personally, I find it very easy to enter time and expenses. Pros We have to keep track of our time for many different grants and funding sources. Clicktime allows us to accurately keep track and bill the appropriate accounts. It's also easy to use for generating expense reports. I especially like that I don't have to print and turn in receipts but can attach them as scans to the report. As an admin, it is also easy for me to approve timesheets and expense reports. And I can make changes if someone makes an error. Cons Clicktime doesn't integrate with Quickbooks so we have to manually enter payroll. Review Source Response from Clicktime.com March 20, 2020 Hi Nancy, Thank you for the wonderful review of ClickTime! We do in fact have a couple of options to integrate ClickTime with Quickbooks and I would love to send you some additional information! I will reach out to you directly so keep an eye on your email. Thank you again for your feedback and please don't hesitate to reach out for assistance! Best, Cali KH Kimberly H. Accounting Research Used the software for: 6-12 months ### "Support Team" April 6, 2020 5.0 ClickTime is user friendly and I haven't had any of our employees to complain. They actually like ClickTime better than any other software we have used in the past. I think we will be using this for years to come. Pros This software is user friendly. Being the administrator isn't hard either because ClickTime has an excellent support team that takes out time to listen and help to the best of their ability. I am always more than satisfied when I have to contact the support team. Keep up the excellent work!!! Cons I don't have any cons yet with the software. I guess the only thing I can think of is I wish I could convert the data into an invoice, but that's not enough for me to complain. Great software. Reason for choosing ClickTime ClickTime is easy to use and compatible with our windows software Switched from [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/) The software was no longer compatible Review Source Response from Clicktime.com July 8, 2020 Hi Kimberly, Thank you for your review of ClickTime! I have some great news for you that we do have an invoice report available to you that will hopefully give you what you need. Feel free to reach out to us at support@clicktime.com and we will be glad to walk you through the steps. Many Thanks, Brea Phillips ClickTime Customer Success Manager AG Ajay G. Managing Partner Law Practice Used the software for: 2+ years ### "Clicktime is a Dynamic Timesheets System Especially Useful for Attorneys" February 26, 2020 5.0 It's been excellent. The ability to export timesheets quickly is integral to our reporting. Pros The interface allows you to add timesheets quickly and efficiently. We're a law office, so we bill in 6 minute increments. On average, I have 10 - 15 time entries daily, which is nightmarish. We've evaluated numerous tools, and Clicktime is just the most efficient in terms of it's UI. Cons The integration with QB Online is still being worked out and the integration with QB can be tricky. Alternatives considered [Clio](https://www.capterra.com/p/105428/Clio/) Review Source Response from Clicktime.com March 4, 2020 Hi Ajay, Thank you so much for your review of ClickTime. I'm thrilled to hear that you've found ClickTime to be quick and efficient to use. Please don't hesitate to reach out if there's anything we can assist with. Best, Cali ClickTime DW David W. Partner Public Relations and Communications Used the software for: 2+ years ### "The Best I Have Used" August 6, 2020 5.0 I am a 30-year veteran of professional services, and I have used every means of time management from paper spreadsheets to massive enterprise software and accounting systems. I have never had a system that is so easy, so intuitive, and so flexible. Pros ClickTime is superb, available on my desktop, my tablet, and my mobile, and it has made timekeeping easier than ever. I like the pull-down menus, the ability to replicate a full day, and the at-my-fingertips access to deep analytic information about my team and the whole enterprise. Cons I would love a voice interface, and some way to integrate the system with our accounting system so that I can use the powerful expense management features. But these are quibbles. Review Source Response from Clicktime.com August 10, 2020 Hi David, Thank you so very much for your review of ClickTime! We are thrilled to hear when someone who has so much experience with timekeeping is so happy ClickTime. Please remember that we are always here for you if we can be of any assistance. Many Thanks, Brea Phillips ClickTime | Customer Success Manager AR Amy R. Office Administrator Non-Profit Organization Management Used the software for: 2+ years ### "Non-profit ease of use" March 9, 2020 5.0 Clicktime has helped track time between all of our various programs. This has kept us more in compliance with our funders. Pros The app and the ability for our employees to use it remotely has been helpful. The ease of use for employees to track time between many programs throughout the day. Cons Clicktime has not been able to be integrated with our other processes. We are grant funded so importing into government programs hasn't been possible. We would like to see expense sheets directly link to the time sheets so for example, when billing travel you can also bill mileage. Reports with expense sheets needs to be expanded. Review Source Response from Clicktime.com March 17, 2020 Hi Amy, Thanks for your feedback! It's great to hear that ClickTime's mobile app has been a big help for your team. We also really appreciate and understand your need to link expenses and timesheet data in the same report. We've share your feedback with our Product team and will work together to make sure you have the best possible experience. Best, Ethan SK Sebastien K. administrative assistant Financial Services Used the software for: 1-2 years ### "AWESOME APP!!!" March 11, 2020 5.0 For the past 6 months, I was working for 7 different financial consultants. As anyone in that domain knows, that is a lot!! ClickTime made tracking the hours possible in the hectic scenario. The reports I could produce at the end of the weeks/months were perfect for forwarding to the consultants when needed. Pros The ease at which this app tracks your hours worked is impressive. It will rival any app out there!!! There are soo many options for reports of all kinds. Cons There were some minor limitations I found in the billing process when changing from one payee to another, but nothing we couldn't work around. I also never liked the plug-in, so I would just adjust the window to my liking everyday before work. Reason for choosing ClickTime The consultant I originally worked for had several clients suggest this app. and boy, were they spot on!! Review Source Response from Clicktime.com March 24, 2020 Hi Sebastien, Thank you for your review of ClickTime! We are so glad to hear that the system is working so well for you and your team! Please let us know if we can be of any additional assistance. We are always available to help. Best, Brea Phillips ClickTime| Customer Success Manager KL Kyle L. CFP Oil & Energy Used the software for: 2+ years ### "Great Time Keeping Software" February 4, 2021 5.0 Overall, the experience has been great. For the money, Clicktime is the best value. The user interface and ease of use is simple yet highly effective. Pros The software meets all our firm's needs. We use it as our primary time tracking software and an input into payroll. The reporting also allows us to utilize it in a project management capacity as well. Great tool for the price as compared to other more overly complex systems. Cons Limiting 24 hours in a day on the time entry portal. Our firms utilizes other tasks in addition to man-hours (i.e. specialized computer time). It would be nice if my employee could log more than 24 hours in a day. For instance 13 man-hours and 12 specialized computer hours. Reason for choosing ClickTime Price per user Review Source SW Simon W. Project Manager Construction Used the software for: 2+ years ### "Great, full function program with good support" February 26, 2020 5.0 Streamlines our hours which is a good chunk of our business Pros Lots of features set up for billing and multiple cost codes. Ease of use from field to office and accounting. Good reporting capabilities, approval system etc. They do have paid upgrades based on your specific needs Cons They need some help in the graphic design department as the app doesn't look very sexy. Also need to streamline some approvals and reduce the number of user actions required to get to the end goal. Lastly, could introduce cost-code specific estimate/forecasting. Currently only available as project-wide budget. Review Source Response from Clicktime.com February 28, 2020 Simon, Thank you so much for your review of ClickTime. I am thrilled to hear that ClickTime has helped streamline your business! We've also taken note of your suggestions and will review them for possible improvements within the app. Please don't hesitate to reach out if there's anything we can assist with. Best, Cali ClickTime DA Denise A. Chief Financial Officer Education Management Used the software for: 2+ years ### "ClickTime can give you great information" March 5, 2020 5.0 Absolutely great support. Any problems I have had \[SENSITIVE CONTENT HIDDEN\] is the best and will help you resolve any concern that you have. If there has to be a work around she will find it for you. Pros Love the new feature of the time off. No paperwork any longer. Everyone has their balances at their finger tips at all times. Approvals are so easy. Cons Sometimes it is very hard to do some of the reports that are needed. Since the last update I cannot get vacation time like I used to. Part of that is how I set the vacation time up but reporting should be easier than it is. Reason for choosing ClickTime Research told me the easiest to you and was mobile. Review Source Response from Clicktime.com March 10, 2020 Hi Denise, Thank you so much for your review of ClickTime. It's been a pleasure working with you and I look forward to helping you get even more value out of ClickTime in the future! Please don't hesitate to reach out if there's anything we can assist with. Best, Cali ClickTime ND Natalie D. Deputy Director Non-Profit Organization Management Used the software for: 2+ years ### "Good product with great customer support" January 3, 2020 5.0 We've used the software for about five years now, and it has served us well. The most remarkable feature, though, is the tech support. Any time I've had a question or problem, the support has been immediate and thorough. This is a rarity, in my experience, and well worth noting. Kudos to ClickTime for making this a priority and for hiring good, smart people. Pros The software is straightforward and the support is exceptional. Cons The software could use a beauty makeover. While functional, it's not particularly attractive. Reason for choosing ClickTime We initially chose ClickTime because the first year was heavily discounted for nonprofits via TechSoup. We continue to get a discounted rate. Review Source Response from Clicktime.com January 6, 2020 Hi Natalie, Thank you so very much for your feedback about ClickTime. We are thrilled that Skip was able to help you! Please let us know if we can be of any additional assistance. Best, Brea Phillips ClickTime | Customer Success Manager BF Beth F. Operations Manager Consumer Services Used the software for: 2+ years ### "Easy for Employees, Not Great at Reporting" March 2, 2020 3.0 In general I can get what I need from the system but the reporting could really use some work! Pros It is easy for staff to use when entering their time and expenses. Cons This software is still not completely functional for companies that bill clients by the hour. Why can't you print monthly reports of amount billed to each project?? why can't you print a report that will tell you how much was charged to a project each month for a determined period of time?? Why can't I perform administrative duties on the app? Review Source Response from Clicktime.com March 4, 2020 Hi Beth, Thank you so very much for your review of ClickTime. I am going to reach out to you directly because we want to make sure that you have the reporting options that you require for your billing needs. Thank you again for your feedback and I look forward to working with you. Best, Brea Phillips ClickTime | Customer Success Manager SB Silvia B. Principal Architect Architecture & Planning Used the software for: 2+ years ### "FBA Review" March 4, 2020 5.0 tracking time for each user and the comparison between billable and non billable hours is a very useful tool we don't use the accounting portion of click time what would be an asset Pros The ability to retrieve reports on different projects throughout many years. Cons Sometimes the project name or number does not show in the users page even though the name is placed in the slot. Reason for choosing ClickTime I tried temporarily another product but Clicktime was used by a colleague and it proved to be user friendly and the cost was reasonable. Review Source Response from Clicktime.com March 10, 2020 Hi Silvia, Thank you so very much for your review of ClickTime. I am so glad to hear that it has worked out so well for you! The few issues that you are experiencing I will be more than glad to help with. I will reach out to you directly to schedule some time with me. Best Regards, Brea Phillips ClickTime | Customer Success Manager NB Natalino B. Director Architecture & Planning Used the software for: 2+ years ### "Great Program" February 26, 2020 4.0 We love it & have recommended to a few of our sub-consultants. Pros we haven't used the program to its full capacity as we are time poor in the business, but for the amount we use it, it makes keeping log of hours, jobs & invoicing much easier from our old ways with an excel spreadsheet. It has also allowed us to be able to invoice clients for variations in jobs with justification using the program. Cons Not 100% sure. But haven't tried to set up sub folders & mouse point clicking of tabs for quick standard notes rather than typing the same notes over & over. Review Source Response from Clicktime.com February 28, 2020 Natalino, Thank you so much for your review of ClickTime. I'm so glad to hear that you are finding value in our product and even recommending it to others! Please don't hesitate to reach out if there's anything we can assist with. Best, Cali ClickTime MR Maria R. Finance HR Director Online Media Used the software for: 2+ years ### "Clicktime feedback" January 25, 2020 5.0 it´s good Pros I can review, assign costs, and check reports by client, project and employees, friendly usage Cons to customize reports is not that easy and customer service for that have to be paid, the approvers are by person instead of a project, so it´s not flexible on that, Managers reports are basic Review Source Response from Clicktime.com January 28, 2020 Hi Maria, Thank you so very much for your review of ClickTime. I am sorry to hear that you are experiencing difficulty with reporting. I have reached out to Ethan Good, your Customer Success Manager to see if we may be able to help with a report builder session to get you the items that you need. We look forward to working with you and hope that you have a fantastic day. Best, Brea Phillips | Customer Success Manager KK Karen K. Administrative Manager Telecommunications Used the software for: 2+ years ### "Clicktime Works For Us" February 3, 2020 5.0 Clicktime has been a good product for our payroll and expense reporting needs. Also great for capturing hours and equipment mileage for safety reporting. Pros \- Easy to learn and use both mobile and computer app - Reports are easy to manipulate so you can get the info you need - Customizations are generally available or alternates are offered - Billing is straightforward - Customer service exemplary Cons Mobile and computer apps are not always updated at the same time, so changes available in computer app may not show in mobile app right away Review Source Response from Clicktime.com February 5, 2020 Karen, Thank you so very much for your review of ClickTime. I am thrilled to hear that your customer service experience has been exemplary. Please let us know if we can be of any assistance. Best, Brea Phillips ClickTime | Customer Success Manager PF Patricia F. Contracts & AR Manager Hospitality Used the software for: 2+ years ### "Fabulous Customer Service!" March 11, 2020 4.0 Easy to program, easy to use and great customer service staff! Pros We've used ClickTime for a number of years and the customer service team is excellent! They are knowledgeable, patient and very friendly. I especially like that it has been the same customer service personnel since we start using ClickTime. That says a lot about a company. Cons I would like it if our annual hourly rates per client could be entered once and populate for all selected jobs. Our hourly rate varies by position, so it is not just one hourly rate. Review Source Response from Clicktime.com March 25, 2020 Hi Patricia, Thank you so very much for your review of ClickTime! We are always delighted to hear when the support team is able to help. Let us know if we can be of any additional assistance. Best, Brea Phillips ClickTime | Customer Success Manager BC Brian C. Owner Marketing and Advertising Used the software for: 2+ years ### "Easy to Use, yet Flexible" March 3, 2020 5.0 Pros Many time tracking solutions are so customizable that they're very difficult to use. On the other end of the spectrum are systems that are easy to use, but can't be customized. ClickTime finds a nice balance between these two extremes. If can be customized sufficiently that it'll like match your workflow, but it is not so convoluted that one can't figure it out. Cons None really. I used to work for a timesheet solution company, but went with ClickTime because it did what I needed. Review Source Response from Clicktime.com March 9, 2020 Brian, Thank you so much for your review of ClickTime! We are so glad that we have been able to provide you and your firm with the balance that you need. Please let us know if we can be of any assistance. Best, Brea Phillips ClickTime | Customer Success Manager JB Joanna B. CEO Public Relations and Communications Used the software for: 2+ years ### "Great Time Keeper" March 4, 2020 5.0 I am a long time user - over a decade - and it has always performed well. I can track time on current project, estimate time for new projects by looking at history on similar past projects. The mobile app is a plus because I can fill in time wherever and whenever it’s convenient. Great all around platform. Pros Easy to use, flexible, and customizable. Mobile app for on the go timekeeping. Ability to have subcontractors use it with their own login for as long as I need them on a project. Cons Nothing. This software does everything I need. Review Source Response from Clicktime.com March 10, 2020 Hi Joanna, Thank you so very much for your review of ClickTime. We are so glad to hear that the software is exceeding your expectations! Please remember that we are always here for you if any questions arise. Best, Brea Phillips ClickTime | Customer Success Manager KS Kevin S. President Mechanical or Industrial Engineering Used the software for: 2+ years ### "Administrator Review" March 5, 2020 5.0 The product is very easy to set up and use. It has significantly sped up my payroll process. Pros I find the flexibility of customization of reports most helpful. The tracking of employee hours against specific projects allows insures our billings do not miss projects. Cons I do need to spend more time with the vacation and time-off modules as we have an accrual process. Reason for choosing ClickTime ClickTime seemed to have all the features we needed (plus more) and was a perfect fit to our 10 person company. Review Source Response from Clicktime.com March 9, 2020 Hi Kevin, Thank you so very much for your review of ClickTime! I will be glad to work with you on the accrual process to help streamline it for your team. I will reach out directly to you via email. Best, Brea Phillips ClickTime | Customer Success Manager SM Suzie M. BD & HR Manager Civil Engineering Used the software for: 2+ years ### "Quick and easy but lacking functionality. " January 27, 2020 4.0 Clicktime works well for our business and provides good value for money. The support is great and we are able to run reports quickly and easily. There are some downsides with the lack of functionality which we would love to see remedied. Pros Simple and easy to use. Quick reporting. Cons Lack of functionality for our specific reporting requirements. Review Source Response from Clicktime.com January 28, 2020 Hi Suzie, Thank you for your review of ClickTime! I am glad to hear that the support team has been so helpful for you. As your Customer Success Manager, I will be reaching out directly to see how I can help with reporting. This way I can understand your needs and either build a report that you can use or put in a feature request on your behalf. I look forward to talking to you and hope that you have a fantastic day! Best, Brea Phillip s ClickTime | Customer Success Manager RK Ryan K. Partner Architecture & Planning Used the software for: 2+ years ### "Best resource to track client billing" March 5, 2020 5.0 Overall I would say that software is outstanding and a must have for any business that utilizes billable hours as a primary means for income. Pros The software is extremely easy to use and set up employee accounts. We use the software daily to track billable hours and run reports to help supplement our invoices. Cons The only down side to the product is the cost. It may seem like only 15 per month per person is cheap when you are a small company it ads up quickly. Review Source Response from Clicktime.com March 9, 2020 Hi Ryan, Thanks for your review! We're thrilled to hear you're finding ClickTime valuable for your team to easily track their billable hours and run reports. We appreciate your support over the last 2 years and look forward to continuing our partnership and learning more of your feedback. Thanks! Ethan JH Jim H. Controller Non-Profit Organization Management Used the software for: 2+ years ### "This is a good time tracking software" February 26, 2020 4.0 Clicktime has been a very useful product for tracking time off, staff hours to be billed to clients and hours worked for payroll purposes. Pros The software is very user friendly for time tracking, creating new jobs/codes/tasks, etc. It makes our billing of our staff's time very easy and efficient. Cons Even though I don't do it often, I struggle with being able to create customized reports. Reason for choosing ClickTime It was easy to learn and fit the needs of our company. Review Source Response from Clicktime.com February 27, 2020 Hi Jim, Thank you for the wonderful review of ClickTime! I am going to reach out directly because I want to help you with some customized reporting! I look forward to working with you and thank you again for the feedback. Best, Brea Phillips ClickTime | Customer Success Manager GF Ginger F. Director of Direct Services Operations Non-Profit Organization Management Used the software for: 2+ years ### "Support" November 8, 2019 5.0 Pros Ease of use for the admin as well as employees. They have all the reports you need and a report builder to build your own that is very easy to use. Support is a phone call away and always willing and able to help with any additional needs but you hardly have to call but they are excellent when you do. Cons This software has satisfied what we need and there is not anything that I like least Review Source Response from Clicktime.com November 11, 2019 Ginger, Thank you so very much for the wonderful review of ClickTime! We are so glad to hear that the product is easy to use and that the support staff exceeded your expectations! Please let us know if we can assist with anything else! Best, Brea Phillips ClickTime | Customer Success Manager Similar Products Featured ## Related categories [Time and Expense](https://www.capterra.com/time-and-expense-software/)[Time Tracking](https://www.capterra.com/time-tracking-software/)[Project Management](https://www.capterra.com/project-management-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.