# Page 5 | ClickTime Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is ClickTime the right Time and Expense solution for you? Explore 207 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/10010752/ClickTime/reviews

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ClickTime

4.6 (207)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated June 3rd, 2026

# Page 5 - Reviews of ClickTime

## Showing most helpful reviews

Showing 101-125 of 207 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

TH

Tracy H.  
Owner  
Education Management  
Used the software for: 2+ years

### "ClickTime is great"

March 9, 2020

5.0

Overall, excellent way to keep track of time and expenses on a project by project basis.

Pros

It is easy to use, efficient and cost-effective.

Cons

I would like more options in report for time and hours for projects. It would be nice to select by project not just timeframe.

Review Source

Response from Clicktime.com

March 20, 2020

Hi Tracy, Thank you for your review of ClickTime! We are glad to hear that you've found ClickTime easy to use. Please don't hesitate to reach out if you have any questions or would like to provide additional feedback on how we can improve our process further, we are always here. Best, Cali ClickTime

PS

Pilar S.  
Finance & HR Recruiting  
Computer Software  
Used the software for: 2+ years

### "Clicktime Review "

February 3, 2020

5.0

Pros

Reports easy and fast Hours control per employee Expenses control

Cons

The Compensation Time option, bellow to the timesheet per employee, I do not the reason for that.

Review Source

Response from Clicktime.com

February 5, 2020

Hi Pilar, Thank yous o very much for your review of ClickTime! I see that Ethan Good, your Customer Success Manager is going to reach out and see if he can assist with some of the opportunities that you shared with us today. We thank you for your feedback as your voice drives us to do better for all of our customers. Many Thanks, Brea Phillips ClickTime | Customer Success Manager

JM

Jacqui M.  
Sourcing Specialist  
Hospitality  
Used the software for: 2+ years

### "have used Clicktime for 4 /12 years"

July 31, 2020

5.0

Great!

Pros

It's an easy to use tool. I've used it for 4 1/2 years with no issues. Its super easy to use.

Cons

Nothing...I have had no issues. the ease of the tool is fantastic

Review Source

Response from Clicktime.com

August 6, 2020

Hi Jacqui, Thank you for your review of ClickTIme! We love to hear when people think our work is "Fantastic". We want to thank YOU for being the best part of ClickTime. Only through your feedback can we continue to improve the customer experience. Please let us know if we can be of any assistance in the future. Many Thanks, Brea Phillips ClickTime | Customer Success Manager

BL

Brent L.  
President  
Architecture & Planning  
Used the software for: 2+ years

### "Pleased with ClickTime"

February 26, 2020

4.0

We really like it. It serves us well.

Pros

Simplicity and features that we need to track time for all of our projects and clients.

Cons

Response time when changing pages is slow.

Reason for choosing ClickTime

Cost, simplicity, and customer service rep. Rep was easy to talk with, patient with me as I asked questions, and helpful.

Review Source

Response from Clicktime.com

February 28, 2020

Brent, Thank you so much for your review of ClickTime. I am so glad to hear that you have found value in our product. Please don't hesitate to reach out if there's anything we can assist with. Best, Cali ClickTime

LT

Laura T.  
President  
Computer & Network Security  
Used the software for: 2+ years

### "Great timesheet software!"

March 3, 2020

5.0

Clicktime has been incredibly stable and easy to use. If I need support for anything which is hardly ever, the issue has always been addressed immediately.

Pros

Easy to use and has been very stable. I've been using this software for about 15 years!

Cons

I have no issues with this software service.

Review Source

Response from Clicktime.com

March 10, 2020

Hi Laura, Thank you so very much for your review of ClickTime. I am so glad to hear that it has worked out so well for you! Please remember that we are always here for you if you have any questions! Best Regards, Brea Phillips ClickTime | Customer Success Manager

JL

Joseph L.  
Operations Manager  
Research  
Used the software for: 2+ years

### "Great support"

January 24, 2020

5.0

For me, the best is the support. Our Account Manager (\[SENSITIVE CONTENT HIDDEN\]) and Tech Support (\[SENSITIVE CONTENT HIDDEN\]) are very fast to respond to any inquires!

Pros

The software is easy to use and has a great interface.

Cons

Sometimes Clicktime glitches, but it's a fairly rare occurrence.

Review Source

Response from Clicktime.com

January 27, 2020

Joseph, Thank you so very much for your review of ClickTime! I am so glad to hear that we are fast to respond and have been able to help when the need arises! Let me know if I can be of any further assistance. Best, Brea Phillips ClickTime | Customer Success Manager

ED

Ella D.  
COO  
Public Relations and Communications  
Used the software for: 2+ years

### "Easy to Use"

January 17, 2020

4.0

No compliant. Like it but would like to see it to evolve just as offering weekly allocations.

Pros

Easy to use for start-ups. Easy to set up.

Cons

Offers no weekly allocations or billing system such as creating invoices.

Review Source

Response from Clicktime.com

January 21, 2020

Hi Ella, Thank you for your review of ClickTime! As your customer Success Manager, I have logged your request for weekly resource allocations. We thank you for your honest feedback about your needs and only through your feedback can we continue to improve the system for all. Best, Brea Phillips ClickTime | Customer Success Manager

DL

David L.  
Director  
Building Materials  
Used the software for: 2+ years

### "Small Decorating company"

March 5, 2020

5.0

Pros

Ease of use and the reports are very good

Cons

A little difficult to use on a small mobile phone

Reason for choosing ClickTime

Seemed the best on the market and good value

Review Source

Response from Clicktime.com

March 6, 2020

Hi David, Thanks so much for your review! We're really glad to hear that you're finding value in ClickTime's reports and that your experience as a whole has been positive. ClickTime does offer a mobile app that may improve your experience while using your phone. Our team will reach out to directly to ensure you can get access to the mobile app. Thanks again for your feedback! Ethan ClickTime

JW

John W.  
Executive Assistant  
Think Tanks  
Used the software for: 2+ years

### "Excellent Customer Service and Support"

January 17, 2020

5.0

Pros

It's fairly straightforward with a-lot of modularity for different billing and grant categories.

Cons

Any software with broad functionality and flexibility is going to have complexity as an issue somewhere. For ClickTime this is on the admin side where it should be. The users get a pretty straight forward experience and the depth is really on the back end. There is a lot going on back there but with the help of a customer service representative contacted through chat i was able to diagnose the issue we were having and straighten it out in only a few minutes.

Review Source

Response from Clicktime.com

January 21, 2020

Hi John, Thank you so much for your review of ClickTime! I am glad that the Support team was able to get you on the right track with set up. Please let us know if we can be of any assistance going forward; we are always here to help! Best, Brea Phillips ClickTime | Customer Success Manager

BL

Beth L.  
Quality Systems Manager  
Medical Devices  
Used the software for: 2+ years

### "ClickTime Review"

March 9, 2020

4.0

Pros

It is easy to add projects/phases and track the time taken for any project.

Cons

The only downfall we see to the product is sometimes there seems to be a glitch in saving and time doesn't always get saved.

Review Source

Response from Clicktime.com

March 20, 2020

Hi Beth, Thank you so much for your review of ClickTime. I'm thrilled to hear that you've found our app easy to use! In regards to the possibility that time is not saved, please don't hesitate to reach out to us if you experience this again and we would be happy to investigate further. Best, Cali ClickTime

JS

Jen S.  
Operations Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Intuitive product with great support!"

February 26, 2020

5.0

This makes time management so much easier for employees and administrators alike.

Pros

Clicktime is so easy to use and train new staff on. I also love that they are always making improvements and keeping the software up to date with current needs.

Cons

Honestly I can't think of anything at this time.

Review Source

Response from Clicktime.com

February 28, 2020

Jen, Thank you so much for your review of ClickTime. I am thrilled to hear that you have found ClickTime so easy to use! Please don't hesitate to reach out if there's anything we can assist with. Best, Cali ClickTime

SP

Stijn P.  
Sr. Software Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "Straightforward and effective"

July 30, 2020

4.0

Pros

The software is easy to use and gets the job done effectively. One of the features I like is the Timesheet View, which allows me to quickly see how much time I spent on every client/work order.

Cons

There are a few features that I would like to have: 1. Searching through comments 2. Move entries to a different Client/Work Order without having to re-create them 3. Grouping entries in custom buckets would be nice ("Client of type A", "Client of type B") 4. Ability to export to XML (or similar) 5. It could be a little faster.

Review Source

Response from Clicktime.com

August 4, 2020

Hi Stijn, Thank you very much for your thoughtful review. We're encouraged by the value you've found using ClickTime for over 2 years now. We're also interested to learn more about how we can improve your experience. I'll reach out directly to see how we can discuss more about the features you mentioned in your feedback. Thanks, Ethan

sS

sean S.  
COO  
Marketing and Advertising  
Used the software for: 1-2 years

### "River Beats"

October 8, 2021

5.0

Pros

Simpler user-face and better user experience

Cons

No real cons at this time. Love the product. Maybe offer users more video education on what else clicktime does well?

Alternatives considered

[Clockify](https://www.capterra.com/p/169607/Clockify/)

Reason for choosing ClickTime

Simpler user-face and better user experience

Review Source

JG

Jonathan G.  
CFO  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "TekTeam's Review of CT"

February 26, 2020

5.0

Pros

We looked at many time keeping SWs but this made the short list b/c its Quickbooks integration.

Cons

It is hard initially to figure out which is the right reports, but once you have these saved to favorites its easier to navigate the shorter list.

Review Source

Response from Clicktime.com

February 28, 2020

Jonathan, Thank you so much for your review of ClickTime. I'm thrilled to hear that you've benefited from our Quickbooks integration! Please don't hesitate to reach out if there's anything we can assist with. Best, Ethan ClickTime

BM

Barbara M.  
Office Manager  
Architecture & Planning  
Used the software for: 2+ years

### "Our staff and management team find click time program to be an asset to our business"

March 3, 2020

5.0

we find the timesheets and project details useful for billing purposes

Pros

Clicktime is easy to use, has great online support and the cost is affordable

Cons

We have no issues, nor complaints, our staff uses the program daily

Reason for choosing ClickTime

Yes they did

Review Source

Response from Clicktime.com

March 5, 2020

Hi Barbara, Thank you so very much for the wonderful review of ClickTime! We are thrilled to hear that it is working so well for your team. Remember, we are always here for you if you need us. Best, Brea Phillips ClickTime | Customer Success Manager

HJ

Hank J.  
Co-Owner  
Information Technology and Services  
Used the software for: 2+ years

### "Mgr Release One"

March 3, 2020

4.0

ClickTime has been a big help to our company, allowing us to not have to worry about developing our own timekeeping system.

Pros

Web interface allows all employees to access the software. Integration with QuickBooks

Cons

Updating and administering new charge codes takes multiple steps.

Review Source

Response from Clicktime.com

March 5, 2020

Hi Hank, Thank you for your review! Please let us know if we can be of any assistance as we love to hear from our customers and are always here to help. Best, Brea Phillips ClickTime | Customer Success Manager

PD

Pallavi D.  
Sr. Technical Lead  
Information Technology and Services  
Used the software for: 2+ years

### "Good product and easy to use"

July 22, 2020

5.0

very good

Pros

easy to use, categories, projects are passed from one week to other, hence time filling is faster, also we can unsubmit if we do mistake, we do not need to go back to managers to unapprove and resubmit timely save , addition of hours is rowwise also and column wise also. easy for project assignments

Cons

show weekend else don't show, customizations

Review Source

Response from Clicktime.com

August 10, 2020

Hi Pallavi, Thank you so very much for your review of ClickTime. We are glad to hear that it has been so easy to enter time. Regarding the weekends showing, you can toggle this on and off under the options setting on your day or week view. We thought it would be nice if you didn't work on weekend days to have the option to turn that function off. Please let us know if we can be of any assistance, we are always here for you. Best, Brea Phillips ClickTime | Customer Success Manager

ME

Michael E.  
Controller  
Financial Services  
Used the software for: 2+ years

### "Clicktime review from EMM"

February 3, 2020

4.0

Pros

Easy to use Cloud based product ability to download info into excel

Cons

Not flexible enough for customization Report selection limited

Review Source

Response from Clicktime.com

February 5, 2020

Hi Michael, Thank you for your review of ClickTIme! I will be reaching out directly to you because I feel that we may have a solution for you that can improve some of the reporting options for ClickTime. I look forward to speaking with you and hope that you have a fantastic day! Best, Brea Phillips ClickTime | Customer Success Manager

IM

Ian M.  
VP  
Public Relations and Communications  
Used the software for: 2+ years

### "Simple, and Mostly Effective"

July 31, 2020

4.0

Clicktime ticks the necessary boxes for its purpose, but not much beyond that.

Pros

Simple is best, and immediate use-cases are straightforward and easy!

Cons

Mobile app is clunky and I've never been able to use if. Also no options to seamlessly repeat dropdown boxes week over week.

Review Source

Response from Clicktime.com

August 5, 2020

Hi Ian, Thank you for your review of ClickTime. We are glad to hear that the system is straightforward and easy to use. I wanted to share that we have heard our customer's requests and the ClickTime Mobile V2 app is currently available in both the iTunes and Google Play stores! The "Recents tab" is my personal favorite which allows you to select from your most recent entries and duplicate them! We hope that this helps and we are always open to hearing feature requests, as the only way that we can improve is by hearing what works best for you. Many Thanks, Brea Phillips ClickTime | Customer Success Manager

KC

KATY C.  
Engineer  
Civil Engineering  
Used the software for: 2+ years

### "Review of Clicktime"

July 29, 2020

5.0

Pros

This product is easy to use, the task description options is helpful

Cons

non-administrators should be able to add tasks

Review Source

Response from Clicktime.com

August 4, 2020

Hi Katy, Thanks for sharing your feedback. We're happy that you've had a great experience using ClickTime overall! Regarding adding tasks, your ClickTime admin can grant you that access if you think it would be beneficial. Hopefully that's helpful, and please feel free to contact our Support team if you have any further questions about ClickTime. Thanks, Ethan

CG

Cathy G.  
Self  
Accounting  
Used the software for: Less than 6 months

### "ClickTime saves time & money"

August 18, 2020

5.0

Clicktime had me up and running within a week and everyone likes using it. Clicktime is a win win.

Pros

Clicktime is feature rich and made to fit Nonprofits with Fund Source, Program and task that facilitates reporting structures that align with accounting standards and software. Other products force work-arounds to handle Fund Sources, Programs - like jobs and orders. Clicktime is made for Nonprofits. This is a huge plus. Clicktime isn't just for payroll, it also provides robust expense reporting. Staff found both payroll and expense entry easy. Management is more effective now because of the approval routing features and reporting that helps them get accurate level of effort time reports to complete grant reimbursement and performance reports.

Cons

Clicktime lacks an interface to feed into payroll and/or accounting software. Users can't customize their pages with pictures or backgrounds.

Alternatives considered

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)[QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)[SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)

Reason for choosing ClickTime

Clicktime is made for Nonprofits, it was easy to setup because it fits the nonprofit reporting structure, the price is right and it has expense reports too.

Review Source

DB

Diego B.  
Partner  
Legal Services  
Used the software for: 2+ years

### "Needs to be more intuitive "

March 5, 2020

4.0

Pros

Its reports and possibility to track the times of the people in our firm.

Cons

Not easy to use and not intuitive. There should be a bar on desktop to click on/off when using it.

Reason for choosing ClickTime

Price

Review Source

Response from Clicktime.com

March 25, 2020

Hi Diego, Thank you for your review of ClickTime and for your honest feedback. I will certainly pass along your comments to our Product Team for review. Please don't hesitate to reach out to our team with any additional questions or concerns. Best, Cali ClickTime

JD

Junli D.  
Operations Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "excellent Software"

February 26, 2020

5.0

Pros

easy to use for everyone and value for Money, very good!

Cons

Your team is doing a great job. I don't think there are Cons so far.

Review Source

Response from Clicktime.com

March 3, 2020

Hi Junli, Thanks for your review of ClickTime! We are happy to hear that your experience with ClickTime over the passed 2+ years has been a great fit for your team. If you have any questions or would like to provide additional feedback on how we can improve your process further, don't hesitate to reach out. Thanks, Team ClickTime

MR

Maria R.  
CEO  
Financial Services  
Used the software for: 2+ years

### "New Functions"

April 22, 2020

5.0

Pros

Timesheet tracking is easy and friendly. The reports are good to.

Cons

It will be good if it could support also on project management and team allocation

Review Source

Response from Clicktime.com

July 8, 2020

Hi Maria, Thank you for your review of ClickTime! I think that you would benefit from our Resource Planning module for your allocation needs. Please reach out to us at support@clicktime.com and we will be glad to give you a demo. Best, Brea Phillips ClickTime Customer Success Manager

SP

Susy P.  
Operations & Finance Director  
Environmental Services  
Used the software for: 2+ years

### "ClickTime for all"

March 4, 2020

4.0

Ease to use and to track time by task and departments for our projects expense allocation

Pros

Application and website is ease to use.

Cons

for the purpose of our business there is not Cons

Review Source

Response from Clicktime.com

March 10, 2020

Hi Susy, Thank you so very much for your review of ClickTime. I am so glad to hear that it has worked out so well for you! Please remember that we are always here for you if you have any questions! Best Regards, Brea Phillips ClickTime | Customer Success Manager

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