# Page 6 | ClickTime Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is ClickTime the right Time and Expense solution for you? Explore 207 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/10010752/ClickTime/reviews

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ClickTime

4.6 (207)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated June 3rd, 2026

# Page 6 - Reviews of ClickTime

## Showing most helpful reviews

Showing 126-150 of 207 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
ML Engineer  
Information Technology and Services  
Used the software for: Less than 6 months

### "Review on ClickTime"

July 7, 2021

4.0

It's been a fantastic way for us to keep track of our time. The system is simple to adapt in own requirements. It has provided us with a lot more information to help us make better judgments.

Pros

This application is easy to use. It's also not difficult to be the administrator because ClickTime has a fantastic support team that takes the time to listen and assist to the best of their ability. I found the application to be highly user-friendly and straightforward. They are professional, courteous, helpful, and knowledgeable every time I call in for assistance or to ask a question. The major reason we used this item was because of its connection with Quickbooks, which worked well.

Cons

Upgrade is required as it is quite expensive and time consuming.The requirement to select a client before assignment is a disadvantage. It might be difficult to create a custom report. Repeated tasks cannot be copied/pasted/added; each entry must be filled out individually.

Review Source

AS

Andrew S.  
V.P.  
Consumer Electronics  
Used the software for: 2+ years

### "Great way to manage projects and hourly employees"

May 28, 2020

5.0

First I used ClickTime as an employee. For the last two years I used it to manage my staff. I was able to see when they worked, what they did with their time and turn around and use this for payroll.

Pros

I like that ClickTime can be used on a smartphone as well as desktop. I can manage my staff and have them allocate their time in buckets so I can manage resources.

Cons

I think the review and approval process of time sheets could be a little easier, but it is still really good.

Review Source

Response from Clicktime.com

July 8, 2020

Andrew, Thank you so very much for your review of ClickTime! We are thrilled to hear how you have grown with the software first as a user and now as an administrator for your own firm! Please let us know if there is anything we can do to assist or if you have any questions in the future. Many Thanks, Brea Phillips ClickTime Customer Success Manager

Steve N.  
Lead Designer  
Textiles  
Used the software for: 2+ years

### "An extremely simple but effective tool!"

April 5, 2019

3.0

Pros

A simple online time tracking tool. Not overloaded with features but that can be a good thing if you are looking for a simple to use interface that encourages time tracking for your business

Cons

The features obviously could be more robust but in my experience with things like time tracking the simpler the better when it comes to getting buy in across an organization

Review Source

LG

Laura G.  
President  
Marketing and Advertising  
Used the software for: 2+ years

### "Ease of use"

March 9, 2020

5.0

This software helps us manage time and expenses in a very efficient way

Pros

Ability to add job/tasks takes about a minute which is great when you need to get out a new time sheet code quickly. There are a variety of reports that are available to help you manage your workforce. Populating time is easy and does not take a lot of time

Cons

Sometimes you can easily populate the wrong week for time if you are not paying attention.

Review Source

Response from Clicktime.com

March 20, 2020

Hi Laura, Thank you for your review of ClickTime! I am so glad to hear that you have found our app efficient and easy to use. We also appreciate your feedback on how easy it is to populate the wrong week, and will hopefully be able to improve our UI so users can avoid that in the future. We will certainly reach out to you when that happens! Best, Cali ClickTime

LC

Latrice C.  
HR & Accounting  
Accounting  
Used the software for: 2+ years

### "LLC review"

January 16, 2020

5.0

Overall, great experiences using clicktime.

Pros

easy to set up a new employee and keep track of their time

Cons

That you have to manually add each employee.

Review Source

Response from Clicktime.com

January 21, 2020

Hi Latrice! Thank you so very much for your review of ClickTime! Let's get together and talk about some ways we may be able to cut down on the manual entry of new staffers. I look forward to working with you! Best, Brea Phillips ClickTime | Customer Success Manager

ZA

Zach A.  
PR  
Public Relations and Communications  
Used the software for: 2+ years

### "Just what I needed"

July 29, 2020

4.0

Pros

ClickTime is simple and intuitive to use and makes tracking time as painless as it can be.

Cons

I wish you could continue to add time as it was auto-saving.

Review Source

Response from Clicktime.com

August 4, 2020

Hi Zach, Thanks for you positive review. We'll take your feedback into consideration and hope you continue having a great experience using ClickTime. If there are any questions we can help answer, please contact our Support team. Thanks, Ethan

KW

Karen W.  
Chief Operating Officer  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Good product, great customer service"

February 3, 2020

5.0

Clicktime has been a great day to handle our company's time allocation and approval process.

Pros

East of use, comprehensive reporting, awesome customer service. I feel like I know \[SENSITIVE CONTENT HIDDEN\] from Clicktime Support because he answers my emails in a friendly and helpful way - and incredibly quickly!

Cons

Employees sometimes forget to take the extra step to submit their timesheets because it involves going to another page.

Review Source

Response from Clicktime.com

February 5, 2020

Karen, Thank you so very much for your review of ClickTIme! I am so glad to hear that the Customer Service Team has been "Awesome" We value each and every relationship we are able to establish. I thank you again and I hope that you have a wonderful day. Best, Brea Phillips ClickTime | Customer Success Manager

DT

Dustine T.  
Head Trade & Operations  
Marketing and Advertising  
Used the software for: 2+ years

### "ClickTime review"

July 30, 2020

4.0

Often a rushed task to complete as a commitment

Pros

Easy drop down functionality. Weekly view is also helpful. Seeing the total for he weeks gives clarity.

Cons

Not easy to copy weeks, as many tasks are repetitive weekly and it would be easier to set up a template and rather adjust rather than starting fresh each week.

Review Source

Response from Clicktime.com

August 3, 2020

Hi Dustine, Thank you for your review of ClickTime! We are glad to hear that the drop-down functionality in the timesheets is so easy for you and your team to track time. Regarding the ability to copy weeks, in the week view, we do have a quick week function that sounds like it may be the answer to your needs. I will reach out directly to set a meeting with you to further understand your request. Many Thanks, Brea Phillips ClickTime | Customer Success Manager

MO

Meghan O.  
director  
Media Production  
Used the software for: 2+ years

### "Clicktime"

February 26, 2020

4.0

We see where time is spent more transparently.

Pros

Being able to log in from anywhere is helpful.

Cons

More HR hints built-in directly to the time tracking forms.

Review Source

Response from Clicktime.com

February 27, 2020

Hi Meghan! Thank you for your review of ClickTime! I would love to chat with you more about your needs for HR hints being built into ClickTime. Keep an eye out for an email from me as I would love to hear more. Many Thanks, Brea

PL

Peter L.  
Facility Coordinator  
Research  
Used the software for: 1-2 years

### "Hour Tracking and Expenses"

September 25, 2019

5.0

Pros

Overall, I really enjoy using clicktime. It was a user friendly interface and it made tracking hours, PTO, and other time related activities very easy. I like how you could easily create a bucket for hours to fall into so reporting was easy and it made it as simple as entering numbers for the end user.

Cons

I think there are some manual labors with clicktime. It'd be nice to be able to have the ability to enter in block or projects and have the fields populate automatically.

Review Source

DE

Daniel E.  
General Manager  
Computer Software  
Used the software for: 2+ years

### "Quality Product"

December 8, 2020

4.0

Overall, it was a great product, and I was very pleased with it.

Pros

The product was very intuitive and easy to use. The main reason we used this item was its integration with Quickbooks, and that functioned very well.

Cons

The main complaint about this product was the searching function for jobs. You could only search by the first letter.

Review Source

LN

Lisha N.  
Bookkeeper  
Non-Profit Organization Management  
Used the software for: 2+ years

### "First review"

March 5, 2020

4.0

Good

Pros

Easy to use and fit to our needs for a reasonable price

Cons

Sometimes cannot find the report that I need.

Reason for choosing ClickTime

Best price for the features

Review Source

Response from Clicktime.com

March 10, 2020

Hi Lisha, Thank you so much for your review of ClickTime. I'm so glad to hear that you are finding it easy to use. Please don't hesitate to reach out if there's anything we can assist with. Best, Cali ClickTime

JM

John M.  
Senior Adviser  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Easy to manage, Easy to Administer"

August 3, 2020

5.0

Very satisfying and efficient

Pros

The fact that I can manage my time and administer the time-sheets of staff both from desktop and mobile app very easily and with a high degree of accuracy are great!

Cons

Sometimes the saved "costs centers" do not roll into the next week....

Review Source

Response from Clicktime.com

August 4, 2020

Hi John, Thank you for your positive review. We're very happy to hear that you would recommend ClickTime and have found the platform easy and efficient to use. If you ever have any issues or need help, please reach out to our Support team! Best, Ethan

AC

Amy C.  
Director of Finance & Administration  
Non-Profit Organization Management  
Used the software for: 2+ years

### "ClickTime Great for Small Business"

March 19, 2020

5.0

Customer service is always quick to respond to any issue or question.

Pros

ClickTime is easy to use and navigate. Allows you to set up as many codes as you need, track employees hours, keep up with PTO and holidays. Employees have access to the program from anywhere. Customer Service is great.

Cons

I would like the ability to customize and eliminate columns in the timesheet that aren't relevant without having to export to Excel.

Review Source

Response from Clicktime.com

March 24, 2020

Hi Amy, Thank you for your review of ClickTime! I will be glad to help you with your timesheet column customization. I will reach out directly to set up some time to chat. Thank you again for being the best best part of ClickTime. Many Thanks, Brea Phillips ClickTime | Customer Success Manager

JH

Julie H.  
Owner  
Management Consulting  
Used the software for: 6-12 months

### "Great Service and Time Saver"

September 1, 2020

5.0

The customer service is fantastic. They have great training videos but if you can't find what you need they are very responsive to email or a phone call. This is unheard of in today's digital world and sets them apart.

Pros

ClickTime has been a great addition to our company. It has simplified the way we track time and costs making it easier to see where we need to devote resources. It has helped improve our overall operations. The reporting is extensive and provides a lot of valuable data that helps with business decisions.

Cons

The way client billing is set up within the system doesn't fit our business operation but we were able to work around that.

Review Source

SM

Shawn M.  
Owner  
Marketing and Advertising  
Used the software for: 2+ years

### "Not keeping up with the demand in today's business world"

December 14, 2016

3.0

I used them for 10 years, got the job done, but would take hours to send out invoices. I finally investigated and realized there are tons of other programs that will generate the invoices and email with a click.

Cons

I no longer use them and not save hours a month now and TONS of less frustration and getting paid much quicker now.

Review Source

kE

kamel E.  
Doctor  
Hospital & Health Care  
Used the software for: 1-2 years

### "Amazing software helped me achieve many of tasks and manage my employees in the hospital "

August 12, 2021

5.0

I think it is amazing

Pros

Easy use ease of use for advanced tools collection of a huge amount of data

Cons

Nearly nothing but it can not help my copy-paste for sentences

Review Source

LW

Liane W.  
Human Resources Business Partner  
Think Tanks  
Used the software for: 2+ years

### "ClickTime is an invaluable tool for time tracking and project budgeting. "

February 14, 2017

5.0

We love ClickTime. It helps us to be more efficient, more cost-effective, and ultimately, better able to deliver for our customers. ClickTime saves us countless hours and has a tremendous ROI.

Pros

The flexibility of the system

Review Source

GS

Gayle S.  
Controller  
Construction  
Used the software for: 2+ years

### "ClickTime makes our billing go smoothly!"

April 20, 2017

4.0

The reporting functions are numerous and easy to use. You can get the data you need any multiple formats to fit most needs. The app and web interface are easy to use in the office and in the field.

Pros

The reporting functions are numerous and easy to use. You can get the data you need any multiple formats to fit most needs. The app and web interface are easy to use in the office and in the field.

Cons

We briefly tested the expense tool and found that it wasn't as functional as the tool we already use.

Review Source

tT

tonio T.  
Sr Manager  
Computer Software  
Used the software for: 2+ years

### "Easy to Use"

August 4, 2020

4.0

Great

Pros

Use from anywhere , laptop , mobile etc.

Cons

some minor bugs here and there that could be fixed

Review Source

Response from Clicktime.com

August 10, 2020

Hi Tonio, Thank you so very much for your review of ClickTime. We are glad to hear that your experience has been positive. I wanted to ask if you have been able to see our newest application ClickTime Mobile v2? Its updated UI and new features such as "recent" have been getting some great feedback. We would love to hear yours. Also in regards to feature improvements; we take these very seriously. You can send any feature requests to support@clicktime.com and we will make sure that they are logged. Please let us know if we can be of any additional assistance. Many Thanks, Brea Phillips ClickTime | Customer Success Manager

HD

Hilary D.  
Marketing Manager  
Renewables & Environment  
Used the software for: 2+ years

### "Thanks ClickTime!"

March 5, 2020

4.0

I'm surprisingly satisfied. :)

Pros

The ability to pull reports per project, task or person. I really like of the customization and functions that are available. Now we just have to get the employees to do it!

Cons

PTO is not calculated each pay period, it is calculated monthly. This is different than our pay system.

Review Source

Response from Clicktime.com

March 9, 2020

Hi Hilary, Thanks so much for your review! We're glad you're able to find reports that meet your needs and help you make better decisions. I've passed along your feedback regarding the PTO accrual schedule for our product team to review. Again, we're very happy to hear ClickTime has been valuable and we look forward to continuing to partner with you. Ethan ClickTime

ES

Eli S.  
Senior Communications Associate  
Public Relations and Communications  
Used the software for: 2+ years

### "Clicktime — Easy way to log hours "

September 27, 2019

5.0

Have been able to get accurate reading on how often we are servicing clients and helped show where we have excess hours.

Pros

Timer function makes it very easy to keep track of all hours for different clients with precision

Cons

Mobile app and desktop do not often sync quickly

Review Source

ST

Sara T.  
Finance & Research Analyst  
Public Relations and Communications  
Used the software for: Less than 6 months

### "Review of Clicktime as of Today "

January 10, 2020

5.0

Hopefully this will help streamline our timekeeping. The ability to have multiple layers of approval is fantastic and I am very excited to see if it works correctly.

Pros

This software seems really simple and easy to use. There is no duplication and the support team is very helpful.

Cons

I don't have any cons of this product yet. If anything, I'm just upset we didn't find it sooner.

Alternatives considered

[Sage Timeslips](https://www.capterra.com/p/114210/Sage-Timeslips/)

Reason for choosing ClickTime

We enjoyed the presentation from \[SENSITIVE CONTENT HIDDEN\] and my boss and I agreed we liked the system's simplicity.

Review Source

Response from Clicktime.com

January 13, 2020

Sara, Thank you so very much for your review of ClickTime! I am glad that we were able to help you get what you needed, and look forward to hearing your feedback about how it goes. Many Thanks, Brea Phillips ClickTime | Customer Success Manager

MP

Margareth P.  
Office Manager  
Marketing and Advertising  
Used the software for: 2+ years

### "It is easy to use, intuitive and helps us organize and locate the information easily"

August 3, 2020

4.0

Very positive experience. I recommend it

Pros

It is a good software and very helpful to the monthly reports concerning clients and people productivity

Cons

Should be able to rganize the resources planning in alphabetical order

Reason for choosing ClickTime

I don't know

Review Source

Response from Clicktime.com

August 7, 2020

Hi Margareth, Thank you so very much for your review of ClickTime. We are glad to hear that ClickTime is easy to use and helps keep you and your team organized. Regarding the order of resources, we can help! I will reach out to you directly and I can show you how that can be done. Please let us know if you have any other questions as we are always here to help. Best, Brea Phillips ClickTime | Customer Success Manager

AL

Amy L.  
VP Finance &Operations  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Great for small companies - user experience and price"

March 9, 2020

5.0

Pros

For a small nonprofit and tracking paid time off this software is great. Easy to navigate and run reports. For the user straightforward as well.

Cons

Wish ther was more flexibility in how a company accrues time --all in hours and that's not how we track vacation time.

Reason for choosing ClickTime

price and ease of use

Review Source

Response from Clicktime.com

March 17, 2020

Hi Amy, Thank you for your feedback. We're grateful to hear that ClickTime has been a positive experience for you and your team. We also really appreciate your candid feedback on the flexibility in accruing time. We have shared your request with our Product and will keep you updated if there are any changes. All the best, Ethan

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